American Banker Podcast

Matthew Pincoski, director of engagement systems at Ent Credit Union in Colorado Springs, describes some of the ways he and his team have been using low-code and no-code software to do things like create next-best-offer messages for customers.

Enlightenment can be found in everyday activities like work, says Thane Lawrie, author of the book, The Buddhist CEO. Lawrie explains some of the Buddhist ideas that, when practiced, can make people better leaders, colleagues and family members.  

Mike Abbott, global banking lead at Accenture, predicts the trends that will change the way banks operate in the coming year, including a rate environment that hasn't been seen in more than a decade, a comeback for branches and soaring credit delinquencies.

About half of small businesses nationwide are now classified as financially unhealthy: They have difficulty paying bills on time, inadequate cash reserves or insufficient insurance. Eytan Bensoussan, founder and CEO of NorthOne, a neobank for small businesses, shares his thoughts on how banks and fintechs can help these customers survive.

It’s likely that laws and regulation will be enacted in 2023 that will rein in cryptocurrency-related companies and banks’ involvement with such companies. Georgia Quinn, general counsel, and Rachel Anderika, chief risk officer at Anchorage Digital, share the rules they think should apply.

The founder and CEO of the fintech Tomo Credit says the popular form of credit helps consumers perpetuate bad habits.

A panel of experts discuss the midterm elections, the FTX blowup and the legislative and regulatory policy implications that both will have in Washington.  

Theo Lau and Brad Leimer, who run the consultancy  Unconventional Ventures, have come up with three predictions for banks’ future. They also have advice on what financial institutions need to do to make the best-case scenario a reality.

If Web3 is real, where do banks fit in — if they do? Alex Tapscott, managing director of the digital asset group at Ninepoint Partners and co-author of the book Blockchain Revolution, explains how the internet has evolved and how banks might take advantage of the latest iteration of it.

About 75% of military recruits arrive at a training base with no bank account and have to be bussed to a local bank to open one, says Jill Castilla, CEO of Citizens Bank of Edmond. The bank’s team is building a platform that will help service members save and build credit.