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American Banker Podcast

Latest episodes

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Feb 18, 2025 • 17min

How one New York bank is getting younger people to save

Thomas Rudzewick, CEO of Maspeth Savings Bank worries about the growing crisis of low savings among millennials and Gen Z. He believes banks like his can help reverse this trend with financial literacy and innovative savings tools. 
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Feb 4, 2025 • 31min

East West Bank’s CEO on how the bank coped with LA wildfires

The bank, which is headquartered in Pasadena, had to quickly switch to remote work for many employees and come up with relief programs for customers whose homes and businesses were destroyed by fire.
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Jan 21, 2025 • 31min

Where Citi Ventures is placing its fintech bets in 2025

Arvind Purushotham, the Head of Citi Ventures, dives deep into the fintech landscape of 2025. He discusses investment strategies spotlighting key players like Plaid and Netscope. The importance of generative AI in enhancing efficiency and compliance is emphasized, along with the unique vetting process for fintech partnerships. Purushotham highlights the rising trend of embedded lending and its integration into retail, as well as AI's transformative role in lending and e-commerce personalization while addressing privacy concerns. Key qualities for successful startup investments are also explored.
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15 snips
Jan 7, 2025 • 29min

Why banks keep failing at money laundering

Aaron Ansari, an independent consultant specializing in anti-money laundering compliance, shares his expertise on the persistent failures of banks like TD Bank and Bank of America in meeting AML regulations. He discusses systemic issues, including a lack of resources and the need for cultural shifts within banks to prioritize compliance over profit. Ansari emphasizes the integration of technology like AI and automation, while stressing the vital role of human oversight in enhancing detection and maintaining employee trust in combating money laundering.
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Dec 17, 2024 • 16min

The banks that implement AI well, from titans to mavericks

Some banks are “punching above their weight,” according to Dan Latimore, chief research officer at The Financial Revolutionist. Here’s how they do it. 
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Dec 3, 2024 • 21min

The case for a human crime officer in every bank

Ian Mitchell, founder of The Noble, an organization that works with law enforcement and with banks to fight human crime trafficking, explains some of his group’s recent work and why banks need someone dedicated to human crime.
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Nov 19, 2024 • 21min

AARP’s Jilenne Gunther has advice for banks on elder fraud

Elder financial exploitation has been a problem for banks for years, and it’s getting worse. Gunther offers practical suggestions for what banks should do when they suspect an older customer is a victim.
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Nov 5, 2024 • 20min

Southern Bancorp’s answer to the home affordability crisis

The Arkansas community development financial institution has an ambitious goal of making $500 million worth of mortgages in rural, minority and low-income neighborhoods.
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Oct 22, 2024 • 20min

‘Job satisfaction will go up’: How generative AI is changing work

The technology will take on routine, dull work, says Alenka Grealish, principal analyst at Celent.
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Oct 8, 2024 • 20min

How banks’ use of generative AI has evolved over the past year

Kartik Ramakrishnan, deputy CEO of Financial Services at Capgemini, discusses the significant rise in banks' trust and investment in generative AI. He highlights how boardroom conversations have shifted, prioritizing governance and strategic integration. The podcast delves into the delicate balance of centralized versus decentralized management strategies for AI, along with the use cases like fraud detection. Ramakrishnan also emphasizes the need for responsible AI guidelines and evolving trust in AI despite concerns over its accuracy.

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