Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA
TRSA
Who exactly are the thought leaders in the $18-billion-plus linen, uniform and facility services industry? This podcast aims to shine a light on this industry’s more than 200,000 employees through thought-provoking interviews with industry insiders and business experts on issues critical to your company and workforce. Most Americans might not realize it, but they benefit at least once per week from the cleanliness and safety of laundered, reusable linens, uniforms, towels, mats and other products provided to businesses, retailers, manufacturers, healthcare facilities, restaurants and hotels.
Episodes
Mentioned books
Feb 27, 2023 • 1h
Episode 57 – Healthcare: Trends, Opportunities and Challenges
A panel discussion featuring Randy Bartsch, CEO, Ecotex; Jason Berstein, president, Nixon Medical Inc.; Jim Cashman, CEO, ImageFIRST; Karl Fillip II, CEO, NOVO Health Services LLC; Andrew Kratky, CEO, Emerald Textiles; and Joe LaPorta, president & CEO, Healthcare Linen Services Group, from TRSA’s recent Healthcare Conference. The discussion covers several topics, including the prospect of a recession and its likely impact on the healthcare market, investing in automation, challenges serving the healthcare sector, and instilling culture and values throughout an organization.
Dec 1, 2022 • 19min
Episode 56 – Navigating Organizational Change
As you look ahead to 2023, you might be considering changing your company’s culture, navigating a new business process or focusing on employee turnover, among other items. As a result, it’s important to have a plan in place to keep your business moving in the right direction as you implement and experience change at your company. Michael Davids, senior consultant at Strategic In/Sight Partners, joins us to share his expertise in guiding organizations toward improved performance and effective change management.
Nov 1, 2022 • 1h 9min
Episode 55 – Zero Tolerance: Preventing Workplace Harassment
Melanie Shong Helm, an HR veteran who currently serves as the corporate director of human resources at Crown Health Care Laundry Services, discusses the policies your company should put in place to prepare for acts of harassment and retaliation in the workplace, and how you should respond when an incident is reported. For more information on TRSA’s Diversity, Equity & Inclusion Committee, contact TRSA’s Salita Jones at sjones@trsa.org.
Oct 1, 2022 • 34min
Episode 54 – Hospitality/Hotel Market: Converting OPLs
A trio of executives with more than 110 years of experience in the linen, uniform and facility services industry join the podcast to discuss the hospitality/hotel market and how to convince hoteliers to move away from their on-premises laundry operations and work with a commercial laundry. Bob Corfield, CEO of the Laundry Design Group; Steve Miller, vice president of Victor Kramer Co.; and Terry Satchwell, vice president of strategic accounts at Pellerin Milnor, discuss these topics and more.
Aug 31, 2022 • 42min
Episode 53 – PFAS Update
John Shaffer, the CEO and principal chemist for EEC Environmental, shares his thoughts on PFAS, the potential for future wastewater-discharge limits and the likely impact on the linen, uniform and facility services industry. For more information on PFAS regulations and their potential impact on the industry, contact TRSA’s Vice President of Government Relations Kevin Schwalb at kschwalb@trsa.org.
Jun 30, 2022 • 13min
Episode 52 – CPLM: Pathways to Success
TRSA’s Senior Director of Certification & Accreditation Samlane Ketevong joins the podcast to talk about TRSA’s Certified Professional Laundry Manager (CPLM) credential; how linen, uniform and facility services employees can obtain this certification; and why it will benefit both the employee receiving the credential as well as your business. For more information on CPLM, visit www.trsa.org/cplm.
May 31, 2022 • 10min
Episode 51 – Labor Law Update
Joe Shelton, a partner in Fisher Phillips Nashville office, discusses the latest wage-and-hour issues, and state and federal employment laws and trends that companies in the linen, uniform and facility services industry need to keep an eye on.
Apr 29, 2022 • 26min
Episode 50 – Establishing Culture and Leading with Empathy
Nicole Belyna, field services director at the Society for Human Resource Management (SHRM), discusses how to establish culture at your workplace, the impact of open and transparent communication on your organization’s culture, and the ways that the pandemic affected workplace culture. For more information on TRSA’s upcoming HR, Health & Safety Summit in Chicago, visit www.trsa.org/hr-hs.
Mar 31, 2022 • 27min
Episode 49 – Employee Engagement: Getting the Right People on Your Team
Dan Gonder, COO and co-owner of Six Disciplines Consulting Services, shares expert insights on enhancing employee engagement. He emphasizes the need for strategic planning to foster positive workplace relationships and reduce turnover. While compensation is important, Gonder argues that personal connections and recognition play vital roles in job satisfaction. He also introduces tools like the 'anti-misery worksheet' to help managers implement effective engagement strategies and create a more fulfilled workforce.
Feb 28, 2022 • 33min
Episode 48 – Using Proven Teamwork Strategies to Ensure Success
Dan Gonder, the chief operating officer and co-owner of Six Disciplines Consulting Services, joins the podcast to discuss the importance of using proven teamwork strategies such as the ideal team player and the working genius assessment, among others, to ensure the success of your organization’s strategic plan. To view a Ted X talk from Patrick Lencioni on the ideal team player concept, visit https://youtu.be/PRh80RyT74I.
