

1,001 Business Problems Solved with Microsoft Teams
Arnie Howes
In each bite-sized episode, we solve common business challenges using Microsoft Teams. Tune in for quick, actionable solutions—usually about six minutes per episode!
If you’re short on time (like most business owners and managers are), feel free to jump directly to episodes that promise solutions to problems you’re having this very moment.
Microsoft Teams is more than a chat and meeting platform. It is a problem-solving beast!
If you’re short on time (like most business owners and managers are), feel free to jump directly to episodes that promise solutions to problems you’re having this very moment.
Microsoft Teams is more than a chat and meeting platform. It is a problem-solving beast!
Episodes
Mentioned books

Jul 14, 2025 • 4min
0070 - Copilot Context is More Important than Prompts
In this episode, Annie explores how to turn Microsoft Copilot from a simple digital assistant into a true game-changer for your organization. The secret lies in harnessing your business’s own knowledge—organizing files, conversations, and calendars in the cloud via Teams and Microsoft 365. Annie emphasizes the importance of building a shared, strategic workspace where information is accessible and collaboration thrives, unlocking Copilot’s full potential. She reassures listeners that Copilot keeps company data private and secure, only using it within the boundaries of your organization.
Annie also offers practical guidance on deploying Copilot effectively. She advises starting with a paid Copilot license for an innovative leader, enabling them to pave the way for broader adoption. Before rolling out Copilot company-wide, she stresses the necessity of solidifying Teams and SharePoint permissions to prevent unintentional access to sensitive information. For those seeking expert help, Annie recommends a free strategy session with Arnie at countyquest.com. Tune in next week for actionable strategies and answers to your Copilot questions as Annie continues to help businesses work smarter together.
www.countyquest.com

Jul 7, 2025 • 5min
0069- Strategically Deploying Copilot
Join Annie Rynd as she explores the fascinating world of AI and its practical applications in the workplace. Learn why a strategic approach to implementing Microsoft Copilot can enhance productivity without the stress of unplanned adoption. Annie shares relatable examples of how AI can turn mundane tasks, like prepping for client meetings, into seamless experiences. Discover how to make AI your trusted sidekick and enrich your team's workflow—all while avoiding common pitfalls of rushing into new technology.

Jun 30, 2025 • 5min
0068-Copilot - The Must-Have Tool for Modern Businesses
In this second episode of our new series, Copilot AI in Your Business, Annie Rynd—your hostess with the mostest—dives into the big question: Why now? Why is Copilot, and AI more broadly, suddenly the must-have tool for every business? Annie unpacks the shift from AI as a futuristic concept to a present-day necessity, sharing how Copilot is more than just a digital assistant—it’s a strategic teammate. With insights like Ginni Rometty’s quote, “AI will not replace humans, but those who use AI will replace those who don’t,” this episode sets the tone for why adopting AI isn’t optional—it’s essential.
Annie also shares real-world examples from County Quest Consulting, where Copilot helped prep for three client discovery meetings in seconds—saving hours of manual work and mental energy. From summarizing documents to drafting tailored agendas, Copilot proved it’s not just about saving time—it’s about working smarter. Tune in to learn why Copilot is your on-ramp to the future of business.
https://www.countyquest.com

Jun 23, 2025 • 3min
0067-Copilot AI in Your Business Series Kickoff
The first episode of our series, *Copilot AI in Your Business*, explores how Microsoft Copilot is revolutionizing workflows and boosting innovation. Annie highlights the surge in demand since its May release and shares insights from AI advocates like Gary Vaynerchuck, emphasizing the need to embrace this transformative technology now.
Packed with practical advice and lessons from the past, this episode sets the stage for a series full of actionable tips. Stay tuned as Annie delves deeper into Copilot’s features and how they can help businesses work smarter and faster. Don’t miss this exciting journey into the future of AI in business!

Jun 16, 2025 • 5min
0066-I Don't Understand How Tabs in Channels Can Help Us!
Well-seasoned Teams users and site owners likely already know the value of tabs in channels because tabs have been around since Teams was released in 2017. We discovered in a recent workshop however, that the value isn't always obvious to newcomers.
In this episode, Annie Rynd explains how tabs can simplify your employees' computing work while simultaneously helping your unique business processes.
For more resources and our free, 30-minute Teams Quick Start video course, visit countyquest.com

Jun 9, 2025 • 5min
0065-I’m Confused-Microsoft Lists App or SharePoint Lists!
SharePoint Lists have been around for more than twenty years, but now there is the Microsoft Lists app and newcomers are often confused. Perhaps you've learned what Lists can do for your business, but just getting started is confusing.
In today's episode, you'll learn the difference and which to use when.
If you're wondering why in the world you'd even use Lists in your business, you may want to listen to two of our most popular episodes - 56 & 57 - prior to listening to this one.
As always, you can find more resources and even get help if you need it, over at countyquest.com.

Jun 2, 2025 • 5min
0064-I Have No Confidence in Our File Permissions!
You know that punch-in-the-gut feeling you get when you realize your sensitive document has been accidentally made available to the wrong employees? How about that seemingly constant toil that occurs when employees legitimately need access to documents?
While the permissions setting features in Teams and SharePoint are robust, most employees do other work for their roles and permissions setting is not their expertise.
Today's episode tells you how to not only ensure the correct people always have access while the rest are denied entry, it also tells you how to eliminate that churn you experience when somebody needs access legitimately. Using these best practices, you'll eliminate much of the work involved with permissions.
If you need hands-on assistance, be sure to sign up for a complimentary one-hour consultation at countyquest.com

May 26, 2025 • 6min
0063-Where Should Our Policies and Procedures Go Part 2
After last week's Part One episode, you know how to strategically store your policies and procedures in a way that protects them from unintended edits and deletions, but still keeps them in front of employees.
In this Part Two episode, Annie tells you how to eliminate most of the work it takes to manage those documents without having dozens of outdated revisions cluttering your space. She also tells you how to eliminate the tedious work of saving them as PDFs and then moving them from the draft location to the final location.
This is an episode you'll want to pass along to your HR department or other employee charged with maintaining policies and procedures.
To learn more, go to www.countyquest.com

May 19, 2025 • 8min
0062-Where Should Our Policies and Procedures Go? – Part 1
Teams is a great method to save and share workgroup files, but what about policies and procedures? Well, not so much...not out-of-the-box, anyway.
Teams sites are designed to give all team members equal access for everything contained within, so that isn't a good solution for policies and procedures because you don't want everyone on the team being able to edit and delete such important documents.
Never fear, because in this episode, you'll learn how to quickly ensure these documents are protected from undesired changes and deletions while also putting them right in front of employees where they work every day.

May 12, 2025 • 5min
0061 – Heads Up – Your Teams Button Is Going to Disappear!
We usually give Microsoft the benefit of the doubt when they change things up on us. Even though change is never fun, we usually end up liking their changes once we get used to them.
This latest change has us more than scratching our heads, however. Millions of Teams users are being blindsided by their Teams buttons disappearing from the left app panel in the Teams interface.
In today's episode, Annie tells you how to get it back. You'll want to share this episode with other business acquaintances who rely on Teams to run an effective business!


