MSP 1337

There is still a mindset in our industry that says, " You are too small to need X." With the experiences shared by Sarah Goffman of TCE Communications, we cover the necessity of firewalls, Endpoint protection, and other security components that are necessary for today's threat landscape.  Great conversation and I think a big opportunity to educate prospective and existing clients on the threat landscape.

I sit down with Kevin McDonald of Alvaka to talk about the three main scam types out there and what they look like.  While we might not be able to prevent all threat actors from prevailing, we can make it more difficult and in many cases, our quick actions can reduce the likelihood of someone else falling victim to the same attack.  If it is too good to be true then it probably is!

So this episode is not about Lastpass specifically but about Password Hygiene and best practices around securing your credentials. We talk about the better-than-nothing model and even some unconventional ideas around password management.  Hopefully this conversation with Eric Hanson of Inland Productivity Solutions will give you some ideas on how to talk about better passwords and the necessity of password management with your clients.

Not to follow in everyone's footsteps on predictions... I waited to publish until January 3rd 2023.  I had an opportunity to sit with Steve Alexander, Facilitator and founder of MSP-Ignite, to talk about his hope and predictions for MSP-Ignite members.  I threw in a few of my own just to push some buttons but I think you will find some surprises in this episode.  Please contact me if we missed something or if you have an idea for the next show topic!.

Looking back on 2022 with Joshua Smith of Reliaquest and Charles Love of ShowTech Solutions on looking back on the highs and lows of 2022 and what we hope for in 2023.

I brought Jim Harryman back to finish the conversation on policies and controls.  We left out a few key pieces. 

Whether you have decided to get prepared for an ISO, SOC2, or other audit can be a daunting task.  Listen to the journey and all of it's ups and downs that Jim Harryman goes through to get a SOC2 certification and all of the different things done to prepare.

The impact of an incident is often unknown until we enter into the aftermath.  How it happened can't always be answered but the goal post incident is to determine what can be done to prevent this in the future.  How do we prepare to reduce the impact of a future event when we don't know in advance what that event might be?  Join me as Chad Holstead and I revisit an all to recent event and how his team was able to piece together the events that led up to a user in the client company having their identity compromised with O365.  I learned a lot on this one and i hope you learn something from Chad's experience as well.

How do we create better relationships between vendors and solution providers? How do we get vendors to lean into their partner success?  How do I build confidence in those relationships? This and more as I sit down with Kevin Lancaster of Channel Program.

We spend a lot of time and energy to protect our businesses and our client's businesses from threat actors, natural disasters and even user error.  I'm pretty sure we don't spend enough time focusing on the backups of the data that we are trying to protect.  Join me as I sit down with W. Curtis Preston of Druva to discuss his passion around business continuity and backups.   Be sure to listen for the URL thrown out to download a free ebook, "Modern Data Protection. (an O'Reilly publication)"