
The Workplace Communication Podcast
A podcast dedicated to leaders who want to elevate team performance by refining leadership communication skills. Join Lindsay Lapaquette, Workplace Communication Expert, as she interviews leading experts on topics related to leadership development, effective workplace communication and personal development to help you unleash the full potential of both you and your team.
Latest episodes

Nov 19, 2023 • 50min
#115 - How to Build a Strong, High-Performance Culture as an Introvert with Rico Nasol
In the leadership world, the spotlight often shines brightest on the extroverts, those charismatic individuals who command attention with their bold presence and effortless engagement. Yet, lurking behind this outgoing exuberance lies a vast untapped potential – the power of introverted leadership. As a former Fortune 100 executive, Rico Nasol’s illustrious career at Netflix and Zappos was unveiled by the realization that introversion is not a constraint, but a unique lens through which brilliance is expressed. Growing up in a traditional Filipino household, he had honed the art of being a "social introvert," effortlessly navigating the nuances of social interactions while cherishing the solitude that fuels his creativity and insights. On this episode of The Workplace Communication Podcast, as a Leadership Coach & Consultant, Rico joins us to uncover the misconceptions surrounding introversion, while emphasizing the power of quiet introspection, analytical thinking, and the need for recharging. Join us as we discuss the transformative power of shifting from emulating others’ leadership styles to embracing authenticity. Leadership tips you won’t want to miss: Embracing the power of quiet introspection for effective decision-making Fostering a culture of acceptance, engagement, and empowerment Recognizing the value of authenticity in leadership Cultivating a leadership style that aligns with your unique strengths Rico Nasol is a former Fortune 100 executive (Netflix/Zappos) whose mission is to share and coach strategies that helped him build and scale large teams in 7+ countries. His 3 C's of effective leadership: confidence, clarity, and culture—have created dozens of successful Fortune 100 leaders in the workforce today. If you’re looking to redefine leadership and unleash the power of introversion in your professional journey, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Rico Nasol’s contact information: Website LinkedIn YouTube Facebook Instagram Other Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Nov 6, 2023 • 50min
#114 - Why Communication Is Key to Banishing Burnout Among High Achievers with Julian Reeve
Julian Reeve's professional journey through the music industry was an exhilarating rollercoaster ride, filled with soaring highs that rival Broadway's top notes. As musical director of the ground-breaking Broadway sensation Hamilton, Julian Reeve scaled career summits that seem insurmountable to most. However, the peak of his success crumbled just three months into his dream role when a stress-induced heart attack abruptly plummeted him to new lows. What was once a beautiful symphony of perfectionism and unwavering commitment quickly descended into chaos, marked by self-medication and self-neglect. On this episode of The Workplace Communication Podcast, we’re joined by Julian Reeve, Founder & CEO, at Perfect Equilibrium™ Inc. to discuss the pivotal role of effective communication, self-reflection, proactive dialogue, and prioritizing self-care in burnout prevention. Join us to explore concrete strategies for maintaining balance and conquering burnout among high achievers. Leadership tips you won’t want to miss: 🎙️ Prioritizing self-care and well-being in your leadership journey 🎙️ Fostering open and honest communication to prevent burnout among high achievers 🎙️ Understanding the importance of self-reflection in maintaining equilibrium 🎙️ Embracing proactive dialogue with your team to address stress and pressure 🎙️ Recognizing the transformative power of communication in achieving personal and professional balance Julian Reeve, former music director for Broadway's ground-breaking hip-hop musical Hamilton, discusses the importance of communication in preventing burnout. Reeve has a background in music, starting as a drummer and eventually becoming the MD. He has taken over 25 Broadway shows worldwide and worked as the music supervisor for Hamilton, putting in a replacement cast for the originals. Reeve's career change occurred when he had a stress-induced heart attack three months into his job. The 20 years leading up to the attack were filled with perfectionism and self-medication, leading to a lack of self-care and exercise. Reeve's life changed when he realized that he had done the damage to his body and mental health. He now focuses on promoting communication and self-care, aiming to disrupt society's approach to work and attitudes to stress. If you’re looking to unlock the secrets of conquering burnout while achieving your highest ambitions, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Julian Reeve’s contact information: Website Book LinkedIn Facebook Instagram Other: Free Consultation Link Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Oct 22, 2023 • 47min
#113 - Using an Agile Mindset Framework to Solve Complex DEI Problems with Angel G. Henry
In an era where the pursuit of equity has yet to be achieved, it is glaringly evident that individuals who hold minoritized identities continue to be significantly underrepresented in the C-Suite. Drawing upon her own experience in Senior leadership in the tech industry, Angel G. Henry has made it her mission to transform corporate environments into inclusive spaces that value and amplify every voice – at all levels of the organization. On this episode of The Workplace Communication Podcast, Angel explains how the Agile Mindset Framework can be applied to the realm of diversity, equity, and inclusion. With its emphasis on transparency, prioritization, action, and reflection, this framework has the potential to revolutionize leadership practices, converting complex DEI challenges into tangible, immediate gains. Join us as we explore the transformative potential of an Agile mindset in reshaping the corporate environment into a more diverse, equitable, and inclusive space. Leadership tips you won’t want to miss: 🎙️ Tailoring leadership training to individuals' identities and experiences 🎙️ Addressing the "broken rung" challenge in the career progression of those who hold minoritized identities 🎙️ Embracing a short-term commitment for concrete, long-term change 🎙️ Accelerating change through rapid, incremental improvements 🎙️ Addressing DEI through micro-education Angel G. Henry creates ceiling breakers. She is the author of Dents in the Ceiling: Tools Women and Allies Need to Breakthrough; it is her knowledge of why women and minorities are missing from the C-Suite that provides awareness for corporate leaders to make change. Angel has 20-years of tech muscle, a sought-after trainer, speaker, adjunct instructor, and inclusive workplace advisor. If you’re looking to break barriers and create an inclusive workplace, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Angel G. Henry’s contact information: Website Book LinkedIn YouTube Facebook Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Oct 6, 2023 • 48min
#112 - The Risks and Perils of the Rise of Disordered Minds in Leadership with Ian Hughes
Leadership positions, even in democratic societies, often become breeding grounds for the abuse of power. This alarming reality is evident right before our very eyes. From the physics labs of Northern Ireland to the depths of psychoanalytic psychotherapy, Ian Hughes has seen firsthand the potent influence of dangerous personalities in shaping our society. As the acclaimed author of “Disordered Minds: How Dangerous Personalities are Destroying Democracy”, Ian’s meticulous research and profound understanding of history and human psychology unravel the complex interplay of psychological and societal dynamics that enable individuals with personality disorders to rise to positions of authority. Once in power, it is not uncommon for these individuals to perpetuate cycles of abuse through their leadership. On this episode of The Workplace Communication Podcast, prepare for a gripping discussion as Ian shares profound insights into how personality disorders can profoundly impact societal structures and leadership. His thought-provoking insights will challenge your thinking, prompting you to explore innovative ways to reshape our communities to counteract the influence of dangerous minds. Along the way, Ian draws compelling parallels to the business and leadership that will leave you hungry for more. Leadership tips you won’t want to miss: 🎙️ Recognizing the correlation between trauma and the development of personality disorders 🎙️ Understanding the role of nurture versus nature in the emergence of dangerous personalities 🎙️ Reimagining leadership qualities beyond competitiveness and dominance 🎙️ Challenging fixed narratives and consensual knowledge to pave the way for positive change 🎙️ Valuing care and compassion in society to counterbalance the allure of destructive leadership Ian Hughes is author of “Disordered Minds: How Dangerous Personalities are Destroying Democracy”. His background is in physics and psychoanalytic psychotherapy, and his current research focuses on the transformation to a more environmentally sustainable society that can better support human flourishing. If you're looking to understand the intricate web of personality disorders, leadership, and societal transformation, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Ian Hughes’s contact information: Website Book Twitter/X Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Sep 21, 2023 • 54min
#111 - Why Culture is Key When Dealing with International Teams with Janet Livingstone
Janet Livingstone, founder of Culture Is Key, is a multilingual expert in intercultural competence with experience across five continents. She discusses the power of cultural diversity in enhancing teamwork and innovation. Janet emphasizes the need for curiosity in understanding cultural nuances and shares tips for intentional meetings that build team culture. She highlights the importance of open dialogue and trust in cross-cultural interactions, urging teams to embrace differences for meaningful collaboration. Tune in for enriching insights on navigating international workplace dynamics!

Sep 11, 2023 • 50min
#110 - Ignite Your Influence and Impact by Embracing Who You Are with Richard Newman
Richard Newman's path to communication prowess was far from conventional. At the tender age of four, he found himself grappling with the feeling of being misunderstood. As he continued to navigate the labyrinth of human interactions, he gradually recognized that he experienced unique communication challenges. He explored his introverted nature, and after discovering the power of body language, he even ventured to a Tibetan monastery in the Himalayas. Little did he know that later in life, all of his experiences would culminate in a revelation that he was Autistic, shedding new light on his communication journey throughout his lifetime. On this episode of The Workplace Communication Podcast, as Founder and CEO at Body Talk, Richard talks to us about the transformative power of embracing authenticity, which he has seen both in his own life and through his professional work. Join us as we talk about balancing authentic voices with societal expectations, how you can lose our authenticity without even realizing it, and what you can do to reconnect with your authentic self. Leadership tips you won’t want to miss: 🎙️ Clarifying your core values for resilient decision-making 🎙️ Liberating your communication from the weight of societal expectations 🎙️ Embracing your unique communication style to create meaningful connections 🎙️ Addressing the communication disconnect that can occur between Neurodivergent and Neurotypical individuals 🎙️ Navigating challenges with an authentic compass for empowered influence Richard Newman is an award winning writer and Founder of UK Body Talk. His team has coached 120,000 people from all over the world to improve their communication in business. His new book 'Lift Your Impact' will help you transform your mindset, influence and future with proven strategies for success. If you're looking to enhance your influence, foster meaningful connections, and lead with authenticity, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Richard Newman’s contact information: Website Book LinkedIn Facebook Instagram Other: Company website Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Aug 28, 2023 • 39min
#109 - Finding Common Ground and Leading Across the Generations in The New Normal with Vivek Iyyani
The dynamics of multigenerational teams have become increasingly complex. From major advances in technology, to different values, and differing perspectives on boundaries and work-life balance, these gaps can become the perfect storm. With a passion for bridging the gap across generations, Vivek Iyyani saw the need for understanding and collaboration in the workforce. Leaning into his background in psychology, he has built his expertise on intergenerational work, becoming a sought-after speaker and author of countless books on related topics. On this episode of The Workplace Communication Podcast, as Millennial Specialist at Millennial Minds PL, Vivek talks to us about how technology, parenting styles, and social media have widened the generational gap, heightening communication challenges between older and younger team members at work. Join us as we uncover valuable insights and strategies for effective leadership in a multi-generational workforce. Leadership tips you won’t want to miss: 🎙️ Being proactive in communication and setting clear expectations 🎙️ Fostering a psychologically safe environment for open dialogue across all team members 🎙️ Embracing different communication preferences within the team 🎙️ Regularly checking in with team members to provide support and guidance 🎙️ Encouraging cross-generational conversations to foster empathy and understanding Vivek Iyyani is a professional speaker on the multi-generational workforce and the future of work. With his expertise and passion for fostering intergenerational understanding, Vivek's insights offer valuable guidance for leaders navigating the challenges and opportunities of the modern workplace. If you're looking to bridge the generational gap and lead your team to success in the new normal, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Vivek Iyyani’s contact information: Website Book LinkedIn YouTube Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Aug 14, 2023 • 46min
#108 - Are Your Chronically Ill Employees Challenging You and Your Leadership? with Julie Hamilton
Imagine having to navigate the challenges of living with a chronic illness. Now imagine having to deal with the additional burden of a job that doesn’t offer you the accommodations you need for the unseen challenges you face. For many who live with a chronic illness, the result is a life of underemployment or unemployment. Yet, with appropriate accommodations, many individuals who live with a chronic illness can thrive in their professional roles. It’s time to close this gap. On this episode of The Workplace Communication Podcast, we’re talking with Julie Hamilton, Certified Fibromyalgia Coach and Life Coach, Owner of Coaching PI at Coaching PI LLC. After her own diagnosis of fibromyalgia in 2009, Julie realized she needed to blend her personal experience with her background in Human Resources Management to shed light on the challenges faced by individuals with chronic illnesses in the workplace, and what can be done to support them. Join us as Julie offers valuable insights on how to create a supportive work environment by cultivating open communication, collaboratively identifying appropriate accommodations, and fostering a culture of trust and inclusivity. Leadership tips you won’t want to miss: 🎙️ Tailoring accommodations to meet individual needs and essential job functions 🎙️ Creating a supportive workplace culture that values well-being and diversity 🎙️ Ensuring HR policies are written and administered with a focus on employee well-being 🎙️ How to foster open communication and trust with employees dealing with chronic illnesses Julie Hamilton has over 20 years of Human Resource Management experience and has been a Certified Fibromyalgia Coach for over 7 years. She was diagnosed with a chronic illness in 2009 so she has used her knowledge of HR and her fibro world to help navigate the workplace for herself and others. If you’re looking to enhance your leadership skills by fostering an inclusive workplace that supports employees with chronic illnesses, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Julie Hamilton’s contact information: Website Book LinkedIn YouTube Facebook Instagram Blog link Podcast for the Fibromyalgia Book Lindsay’s contact information: (note that when you put this into Libsyn, the underline here and above needs to be added in as it doesn’t copy) To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Jul 31, 2023 • 46min
#107 - 4 Strategies to Help You Build and Sustain Trust-Based Relationships with Ingrid Christensen
Trust is the secret ingredient that holds relationships together, weaving an intricate tapestry of human connections. But what exactly does trust mean, and how does it impact our lives? Through her exploration of the science of trust as President and Founder of INGCO International, Ingrid Christensen has uncovered the intricate dynamics that shape our ability to trust ourselves and the profound impact of trust on our relationships. With her expertise in global language solutions, Ingrid brings a wealth of experience and insights on the tangible benefits of trust in driving productivity, innovation, and employee engagement. On this episode of The Workplace Communication Podcast, Ingrid shares four powerful strategies to help you build and sustain trust-based relationships. Join us as we discover the profound significance of trust in our lives and the power of bridging communication gaps to empower individuals to truly connect with one another. Leadership tips you won’t want to miss: 🎙️ Cultivating trust through attuned and empathetic communication 🎙️ Trusting yourself as the foundation for trusting others 🎙️ Recognizing situations in which you may need interpreter services but haven’t yet realized it 🎙️ The impact of trust on decision-making and cultural fit within organizations 🎙️ Embracing trust as a transformative force for personal growth and fulfillment Ingrid Christensen is the President + Founder of INGCO International, a global language solutions provider. She published her first book, "The Language of Trust," in 2023 after witnessing the power of trust-based communication to build meaningful professional and personal relationships. If you’re looking to enhance your relationships, foster trust, and unlock the countless benefits that trust-based communication brings, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Ingrid Christensen’s contact information: Website Book LinkedIn Instagram Facebook Twitter Other: Company LinkedIn Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes

Jul 16, 2023 • 42min
#106 - Profits, People, and Purpose: Smarter Collaboration for Engagement and Performance with Dr. Heidi K. Gardner
In the vast realm of workplace dynamics, it is all too easy to fall prey to the alluring pitfall of misinterpreting mere harmony as genuine collaboration. But did you know that there is a difference between simply "getting along" and embarking on a journey of intelligent collaboration? On this episode of The Workplace Communication Podcast, we’re joined by Dr. Heidi K. Gardner, a Harvard University Professor, Bestselling Author, and Co-Founder at Gardner & Co. Dr. Gardner shares her research into smarter collaboration, providing practical insights and strategies for leaders and teams to create an environment that unlocks the full potential of collaboration. Join us as we uncover the secrets to smarter collaboration and discover how it can enhance engagement, performance, and success in the workplace. Leadership tips you won’t want to miss: 🎙️ Fostering psychological safety to encourage productive task conflict within teams 🎙️ Understanding the difference between task conflict and relationship conflict within your team 🎙️ Building trust among team members to enhance productive task conflict 🎙️ Encouraging open and honest communication to enhance collaboration 🎙️ Developing a clear organizational strategy to guide decision-making in the workplace Dr. Heidi K. Gardner is a sought-after advisor, keynote speaker, and facilitator for organizations across a wide range of industries globally. Named by Thinkers50 as a Next Generation Business Guru, she is a Distinguished Fellow at Harvard Law School and former professor at Harvard Business School. If you're looking to enhance collaboration, engagement, and performance in your team, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Dr. Heidi K. Gardner’s contact information: Website Book LinkedIn YouTube Articles and Podcasts Other Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes