Cloud Wars Live with Bob Evans

The Big Themes:According to the Association for Manufacturing Technology: In order to reshore 25% of the manufactured goods currently imported from China, US manufacturers will need to invest $400-$600 billion in manufacturing technology.Why isn’t “Big Data” yielding “Big Insights"? It might be because as business leaders we are still confusing causation and correlation.The “Streaming Wars”: Have changed the way that we all watch filmed entertainment. What can the rest of us learn from the battles between Netflix, Disney+ and HBO Max?These are incredibly exciting times: I think there’s a tremendous opportunity in the tech markets, and the manufacturing markets – and we are watching what’s happening in other parts of the world. The Big Quotes:“On Wall Street, they use the phrase, ‘Make the trend your friend’—and this is an irrefutable trend.” “I guarantee you, Tim Cook and the team are tracking those data elements.” This episode is brought to you by BMC Software.   Visit Cloud Wars for more.

The Big Themes:A wealth of riches that we are so privileged to have: They serve as a kind of innovation pipeline in addition to our R&D teams.The default data was your data: I think the concept of data protection, data privacy, and now terms that people are using around confidential computing are really where the heart of our differentiation lies.IBM has worked in these industries for decades: Because we have worked with financial services, telco, healthcare, etc., IBM has brought together the different pieces of their applications.Could a quantum computer ever crack what I’m doing: Our researchers have invented algorithms that are secure against future quantum computers. The Big Quotes:“When we talk about IBM Cloud Satellite, it is about a consistent distributed cloud.” “So I got to come into our cloud business several years ago and I now serve as our chief technology officer. And I'm also an IBM Fellow.” “And so we're very closely partnering with our research organization on the topics of future programming models and deploying those kinds of capabilities through code engine and other services in our cloud.”  Visit Cloud Wars for more.

The Big Themes:The Colonial Pipleline hack: Wake-up call for boards and C-Suites. I’ve worked in utilities industry several times, and a hack in your OT system can kill people.Industry networks are not new: Banks have been ‘clearing’ checks and ‘settling’ securities trades for hundreds of years. Remember “Bank Americard.” But these new industry clouds take industry networks to completely new levels.Sadin’s Law of industry differentiation (80-10-10 Rule): It’s about process, not system application. 80% horizontal process, 10% industry jargon, 10% organizational culture and practice.Channel conflict looming: For every dollar spent on software you spend three dollars implementing it. VARs/ISVs have been valuable channel partners for decades. The Big Quotes:“It’s been a great time to be in this business. And it’s a wonderful time to be a consumer of all this stuff.” This episode is brought to you by BMC Software.  Visit Cloud Wars for more.

The Big Themes:A lot of exciting things happening: Gartner is estimating that 75% of databases will be migrated to the cloud or be launched in the cloud by the end of next year.Big Data startup Ocient: Just raised $40 million in Series B to fund work on ingesting data on exabyte scale.IDC forecast: What they call the “Enterprise Datasphere” is growing 2X faster than the “Consumer Datasphere.”Putting databases into outer space: If you’re storing your digital assets in satellites, maybe then physical space for storage units becomes less of an issue here on planet Earth.The Big Quotes:“So we went from terabytes, petabytes, exabytes, and now when you look at it globally, you're talking yottabytes?”“So you can see that just tremendous amount of data being created but much of it is ephemeral, and short lived, it's cached and it's gone.”This episode is brought to you by BMC Software. Visit Cloud Wars for more.

The Big Themes:·      I’m in the midst of writing a book: Everybody does it, but what’s exciting are the insights I’ll get to share from some remarkable people I’ve talked to.·      Purpose and culture often go hand-in-hand: We have to be students. We have to constantly study. We have to constantly come up with those new thoughts.·      “Customer-obsessed”? Most of us are not. What percentage of your meetings are directly focused specifically on a customer’s need, versus meandering discussions about internal issues?  ·      Pet peeve for the week: Are you marking time? And candidly, most meetings are marking time. The Big Quotes:“The role of the leader is to force-multiply the organization that they lead. That is our job.”“That's my opportunity. That's my opportunity to learn.”This episode is brought to you by BMC Software. Visit Cloud Wars for more.

The Big Themes:Old-school/new school: The big search firms have some really good assessment programs, but tie a formalized assessment program into succession planning.The CEO sets the tenor of the company: I think a lot of times these CEOs don’t fully appreciate the components that they’re asking for.The recruiter’s role: Knowing the company culture, management style, succession planning, and weaknesses for the future market intelligence, that recruiter becomes a more qualified candidate to get to final interview.We both love this marketplace: We are consulting with a lot of clients on this exact topic, and we’re certainly seeing a lot more interest. The Big Quotes:“Now's the time to really go out and become a brand, a Glassdoor premiere company that really allows for talent to continue to develop that.” This episode is brought to you by BMC Software.   Visit Cloud Wars for more.

The Big Themes:Servicing large enterprises for 100 years: So it’s just a natural motion to actually have this form factor there.Reimagining what you do: Everything has entropy, and they calcify and atrophy, so you forever have got to refresh this. But to do that, you’ve actually got to then deconstruct it.De-risking digital supply chains: Don’t just think about the cloud capabilities. Think about the compliance controls that we have built over the past two and half years.Living in the future: I was going through our quantum computing capability with them, because we’re going to put that onto our cloud at the end of the year. The Big Quotes:“You're liberating my ability to get to all of my data, irrespective as to where it may be, whether it's on premise in the IBM Cloud or in another cloud as well – which again is unique to us.” “And I guess imitation is the best form of flattery, but the ability to actually write once and run anywhere, again, is uniquely differentiated to us.” “If you're a technologist, it's kind of like a candy store with the best assets you could ever imagine.” This episode is brought to you by BMC Software. Visit Cloud Wars for more.

The Big Themes:Digital transformation is off the charts: But is the customer experience any better as a result of all this digital transformation?Poll this week with my inner circle: Over half said customer service in the past year since COVID-19 is worse – with 14% saying much worse.Starbucks experience used to be a place of relaxation: Now you’re greeted with 15 rules before you walk in the door. You get your overpriced coffee, and you waited in line for 10 minutes and you can’t even sit there to drink it.B2B Services are improved – particularly with IT consulting services: This reflects better customer experiences where so much is delivered remotely. The Big Quotes:“It's that final mile that you go, that they truly are going to remember and create that loyalty that, that in the end, it's going to truly benefit your company.” This episode is brought to you by BMC Software. Visit Cloud Wars for more.

The Big Themes:It’s all about orchestrating the work: If you really step back and start with our customer’s customer, you need to do different things from different industries.How businesses are redefining themselves: Wayne Gretzky says, “Skate where the puck is going.” The puck is coming directly at us.Still on this new journey: Really excited about where this is going – especially the way we are building the solutions and taking them to market.We’re very passionate about this: If you really want to be able to change the way our customers are interacting with their customers, you really have to get in their shoes. The Big Quotes:“So with our solution, they went live in eight weeks and they achieved a 70% reduction in cost and a 1,500 times faster processing time.” This episode is brought to you by BMC Software. Visit Cloud Wars for more.

The Big Themes:We’ve been having multi-cloud and hybrid cloud for quite some time: Without a lot of churn or having to rip out some core solutions that they’ve been using.Our unique AI, ML capabilities: Ranked highest in the market by lots of outside sources, and really help us to respond to our customers very, very quickly.At Google Cloud we can build from the ground up: We’re looking at an industry transformation, but what our customers really want is to understand and transform their business.We’re really doing the hard research and the hard heavy lifting: We don’t believe that anybody else can solve it as well as we can. The Big Quotes:“The whole way we build solutions from start to finish is involving customers at every step of the journey.” This episode is brought to you by BMC Software.  Visit Cloud Wars for more.