Tech Disruptors

SecurityScorecard’s product assesses cyberthreats by homing in on key risk factors including the health of network domain name systems, or DNS, and network and endpoint security. In this Tech Disruptors podcast episode, CEO Aleksandr Yampolskiy sits down with Bloomberg Intelligence analyst Mandeep Singh to discuss how his company is leveraging AI to improve its data-driven rankings. Yampolskiy also examines recent developments in cybersecurity and how organizations are adapting to stay ahead of malicious actors that are using generative AI.

Corning’s fiber-optic technologies have emerged as the backbone of global communications networks over the past several decades. Chief Strategy Officer Jeffrey Evenson, along with Aleksandra Boskovic, VP of technology development in Corning’s Optics unit, sit down with Bloomberg Intelligence hardware analystWoo Jin Hoto discuss innovations and opportunities in telecom and cloud networks. They discuss how Corning tries to stay in front of rapid developments in areas such as AI and high-speed telecom networks. 

Application development appears to be at the dawn of another big wave of change with the emergence of generative AI. GitLab Chief Marketing and Strategy Officer Ashley Kramer joins Bloomberg Intelligence senior software analyst Sunil Rajgopal to discuss productivity gains from AI and competition dynamics. The two also talk about initiatives and opportunities around security, binary repository management and service-desk capabilities.

Interest in enterprise 5G services is growing as companies begin to trial private networks, mobile edge computing and massive Internet of Things networks. Though the market for these new services has evolved more slowly than originally anticipated, corporate work on how to best implement them is ramping up. Verizon is working with users in trials and early deployments to refine their use, including a win with NFL to provide secure coach-to-coach communications. In this episode, Kyle Malady, CEO of Verizon’s Business Group, joins BI analyst John Butler for an in-depth discussion about the state of the 5G enterprise market, and how Verizon’s business model is evolving.

Creating a marketing automation tool that combines the data infrastructure and messaging layers established Klaviyo’s technology differentiation and paved its path for early success in email marketing automation. In this episode of the Tech Disruptors podcast, Klaviyo’s cofounder and CEO Andrew Bialecki sits down with Bloomberg Intelligence analyst Niraj Patel to explain how the company’s technology stack, leverage of Generative AI, and value-based customer approach disrupted the marketing automation field. Tune into to hear his view on software spending across retailers, the wide reach of AI, innovations in digital relationships, and more.

“For many companies, they’re moving from experimentation to truly embedding AI in the ways of working, which requires building foundations which connect back to the broader transformation efforts they have,” Publicis Sapient CEO Nigel Vaz explains to Bloomberg Intelligence. Vaz joins BI senior TMT analyst Matthew Bloxham on this Tech Disruptors podcast episode for a detailed discussion surrounding the areas Publicis Sapient is most focused on in its work with customers, including positioning for artificial intelligence and how that fits into the broader digital transformation. The two also go in-depth on how Publicis Sapient fits within the broader parent company Publicis Groupe, which acquired the company in 2015.

Confluent’s platform provides infrastructure for enterprises to connect, stream and process data across applications and systems in real time. In this episode of the Tech Disruptors podcast, Confluent’s cofounder and CEO Jay Kreps joins Bloomberg Intelligence senior software analyst Sunil Rajgopal to discuss the origins of Apache Kafka and Confluent, the flow of enterprise data and future of software architecture. The two also talk about the opportunity arising from the shift toward real-time data streaming from batch processing, budding artificial intelligence workloads and the company’s new products such as Confluent Cloud for Apache Flink, Kora Engine and KSQL database.

Advertising spending is being pressured by the economic environment and there’s been a deeper focus and requirement for advertisers and marketers to think about the return on investment, and ensuring they have the right tools at their fingertips to measure and evaluate the impact of their spending, Kimberly Bloomston, LiveRamp’s senior vice president of product explains to Bloomberg Intelligence. Bloomston joins BI analysts Mandeep Singh and Geetha Ranganathan on this Tech Disruptors podcast episode for an in-depth conversation about the state of ad tech and the programmatic industry, as well as how companies are positioning themselves after the deprecation of cookies, with their sights on identifiers and connected TV.

The market for customer-experience (CX) software is expected to reach about $85 billion by 2025, with 80% of companies planning to increase customer service budgets over the coming years, according to Zendesk CEO Tom Eggemeier. In his discussion with Bloomberg Intelligence Senior Technology Analyst Anurag Rana, Eggemeier also points out the 100% turnover in customer service reps on average every year. In this episode of BI's Tech Disruptors podcast, the two discuss the typical journey as a company builds out its customer service, the importance of retaining of representatives and the rapid pace of innovation, especially with AI.

“We’re in a period of very high learning, so if you’re a business leader, you have to be prepared to try some stuff that works and some stuff that doesn’t work,” Boston Consulting Group’s global chair and former CEO Rich Lesser explains to Bloomberg Intelligence. Lesser joins BI senior technology analyst Anurag Rana on this Tech Disruptors podcast episode for an in-depth discussion about key aspects that companies are thinking about related to generative artificial intelligence — the benefits and risks — management’s responsibilities and navigating a challenging near-term economic and geopolitical environment.