The Geek In Review

 "All Problems Are Communications Problems." This is Greg's go-to phrase when it comes to working with and leading others. Marlene actually beats Greg to the punch this week when they talk with this week's guest, Heather Ritchie. Heather is the Chief Knowledge and Business Development Officer at Hicks Morley Hamilton Stewart Storie LLP in Toronto, and as her title suggests, she wears multiple leadership hats at her firm. In her recent ILTA KM article, "12 Ways Marketing & Business Development Can Leverage Library & Knowledge Management Teams," Ritchie walks us through the value of collaborating between the Marketing/Business Development, Knowledge Management, and Library operations of a law firm. Knowing who brings what talent to the table is key to creating stable and successful environment which results in wins for the law firm.  How Is Your Business Changing the Legal Industry? In part two of our three part series, we hear from four more providers of legal industry products on how they are changing the industry. This week we hear from: Ben Shelley - Intelligent Voice Rick Merrill  - Gavelytics Serena Wellen - LexisNexis Context Matt Spiegel - Lawmatics  Information Inspirations: Warning: Greg goes to a bit of a dark place this week after a dreadful morning of social media experiences. Whether it was reviewing "memories" in Facebook, or the Twitter arguments of how LegalWeek and alt.legal are echo chambers for the elites (or are they?), or how racists Tweets from well known political leaders caused one of Greg's favorite podcast hosts to break down in a recent episode.... It's been interesting. Will Greg leave Twitter? (Vegas says "not likely.") Marlene goes total "Geek" this week with her inspiration of "Conversations with Robots: Voice, Smart Agents & the Case for Structured Content." She explains where we are with our current web interactions, where we were supposed to be by now, and where we are going. If you are a fan of understanding how information is structured, searched, accessed, and enhanced on the web... this geektacular explanation is for you.  Greg and Marlene, as well as Toby Brown and other 3 Geeks' members will be at the ARK Library conference in New York next week. Ron Friedmann wrote a preview of his talk on "Information is Power + Profit" on how the old adage of "Information is Power" also brings about profit. We hope to see you there on the 21st! Registration and information is located here. see more...

  Vanderbilt Law School Professor, Cat Moon, doesn't just have one of the coolest names in the legal industry, she also brings insights and a perspective on the human element of legal project management. Human centered design thinking is a core function of her teaching. It all goes back to the fact that you can teach law students, lawyers, and legal managers all the concepts in the world, but it's all for naught if you leave out the human element. Professor Moon also gives a brutally honest view of why women in the legal field tend to leave law firms in order to pursue their creative and life passions outside the firms.  Marlene and Greg are recently back from Legalweek in New York. While there, they went around to a number of vendors to ask a simple, but relevant question, "what are you doing to change the legal industry?" This week, we get the perspective of four vendors: Christina Rosas - Reorg Research Shmuli Goldberg - Lawgeex Matt Kroll and Andrew Moeller - PwC David Kamien - Mind Alliance It is a fairly easy question, but one company that had a hard time answering? Thomson Reuters.  Information Inspirations James Goodnow interviews American Lawyer Editor Gina Passarella Fennemore Craig, PC Managing Partner, James Goodnow asks AmLaw Editor Gina Passerella what she observed from the panels at Legalweek. Passerella notes that clients are craving data analytics, but that law firms are not producing them. Perhaps because it is not in the firm's best interest to do so??  Legalweek had a KM Managers' Day Legalweek isn't just for e-discovery (although, there's a lot of that!) There was an entire day, and multiple discussions on the value of knowledge management in the legal industry.  SALI Releases Version 1 of Legal Matters Standards The mission of SALI (Standards Advancement for the Legal Industry) is to help define exactly what services the legal industry provides by creating a standard language surrounding legal matter types. It's an ambitious, but important step in helping law firms and clients to have a common language to speak so that they understand each other.  Alternative Legal Service Providers have a distinct advantage over law firms... Capital investment in tech. Marlene listened to a recent episode of Legal Speak called "Move Over Big Law. It's Time for an Alternative." Once again, Jae Um discusses how lawyer's value isn't defined in six-minute increments. . Even the New York Times wants Free PACER - but what would that mean for the courts?  The call for FREE PACER even reaches the pages of the New York Times. We all want it to be free, but Greg puts on his Devil's Advocate hat (complete with horns) and takes a view from the unpopular side of what does FREE PACER mean for the courts and its technology? Who is actually benefiting from FREE PACER?  Don’t forget to subscribe, rate, and comment to The Geek in Review on your favorite podcast platform. If you comments, compliments, or suggestions, you can tweet @gebauerm and/or @glambert to reach out. Thanks to Jerry David DiCicca for his original music.

  On our 25th episode of The Geek In Review, Marlene Gebauer and Greg Lambert sit down and talk with Ivy Grey, Director of Business Strategy for WordRake. Ivy's recent Above the Law article, “Curiosity Is The Foundation For Innovation” discusses the disconnect between employers who think they promote creativity in their employees, versus employees who think that their bosses actually stifle creativity in the workplace. Ivy breaks down the nuances between creativity and innovation.  Ivy points to law firms like Reed Smith, who are actually giving their attorneys and others (approved) time to come up with creative processes, and letting the employees build upon these ideas. The key is to allow people to think and be creative, and imagine possibilities that don't even exist. On that note, we'd like to point out that Baker McKenzie announced the hiring of a couple of creative and curious rock stars, fellow geek, Casey Flaherty as their new Director of Legal Project Management, and Geek in Review interviewee Jae Um, as their Director of Pricing Strategy. Hope they are ready for long memos filled with emojis! Greg flew through Dallas Love Field this week during a Herb Kelleher celebration. Southwest's original CEO was well known for creative marketing, and Greg was a little disappointed that he didn't get a free bottle of Chivas when we got off the plane. For a great story of how Southwest got its start, check out the Business War's Podcast on Clearing the Runway. Information Inspirations Microsoft Assistant General Counsel, Jason Barnwell, wrote a timely piece called "Bricklayers and Architects." His own experiences on being able to come up with a creative process to streamline and M&A deal back when he was an associate at a BigLaw firm, dovetails nicely with Ivy Grey's discussion. That great idea which would have saved a lot of time in creating the closing binders???  Stifled. Why? The billable hour. We are all way too familiar with the phrase Fake News, but what do you know about Deepfakes? Pew Research discusses how well fake videos, created with artificial intelligence, are causing issues with understanding what is real, and what is fake.  Check out more at "Looks Can Be Deceiving: Deepfakes" on the Pew podcast. Marlene likes gamification ideas, so the collaboration between Stanford and Suffolk law schools on the Learned Hand game is right up her alley. It's not just a game, however, it is used to train the Natural Language Processor of machine learning algorithms. Read more at the Pew Research website, or at the Lawyerist. Don’t forget to subscribeto The Geek in Review on your favorite podcast platform. If you comments, compliments, or suggestions, you can tweet @gebauerm and/or @glambert. Thanks to Jerry David DiCicca for his original music.

With the partial government shutdown approaching one month, Marlene and Greg attempt to make some sense of what this means for those of us who rely upon the information produced by the US Government. On this episode, we have an extended talk with Emily Feltren, to uncover what's working and what's shutdown. While the federal courts are still functioning, they are running on borrowed time, and are scheduled to run out of funds on January 25th. The Pew Research Center has listed a number of data sources which are not being updated during the shutdown. The OMB also has a list of agency shuddered at this time, and assume that the libraries are also closed. If you're hoping to submit a Freedom of Information Act (FOIA) request... good luck. Agencies my accept them, but they may not have anyone to process them. Basically, it's a cluster-fudge right now in D.C. Joel Lytle, Director of Information Security at Jackson Walker, talks with Greg about the issue of .gov sites which are unable to renew their security certificates during the shutdown. It may not be all that bad... for now.  Information Inspirations: The law library world lost a legend this month with the passing of Eileen Searls. In addition to being an influencer in the law library world, she is also the aunt of Eve Searls, who along with Jerry David DiCicca, performs the music you hear on The Geek In Review. It's been six years since the information world lost Aaron Swartz to suicide.  Check out the documentary, The Internet's Own Boy, to learn more. Do you have $29 and a grudge? A recent Forbes article talks about the dirty world of social media influencing and how individuals are using The Spinner to make people quit their jobs, have sex, and even convince spouses how playing video games is a good thing. It's National Pizza Week. Kudos to recent Florida Attorney, Haley Moss, for passing the bar. That might not sound like something that would warrant congratulations, but when you learn that Moss was diagnosed with autism early in life. Not only did she pass... she's also already employed. And finally, Marlene covers BOTS and the automation of client-facing, and back-office operations. Tweet @gebauerm and/or @glambert to reach out. Thanks to Jerry David DiCicca for his original music. 

On this mini-episode of The Geek In Review, Greg talks about three eerie/interesting/scary instances where the technology seems to be ahead of us humans. Can Amazon be tracking us in a craft store? Are automated computer game players AI? Should guidance apps like WAZE, create a dangerous situation? Well, all three happened. Is it purely happenstance, or is it the technology going beyond our understanding. Probably happenstance... but still eerie. Marlene explored a number of unique holiday drinks, music, and customs. So, if you're still in the holiday mood... check out ¿Donde Esta Santa Claus? by the Gusters, Bloodshot Records 13 Days of XMas, particularly, The Pagans Had it Right, by Devil in a Woodpile, and How to Make Gravy by All Our Exes Live in Texas. If you need a drink, try the Puerto Rican holiday drink of Coquito. Speaking of how to make gravy... Greg discussed the Southern delicacy of Chocolate Gravy over your breakfast biscuits. It's not for everyone. Information Inspirations Must listen to podcast from This American Life called The Room of Requirements. The second of three stories covers the tale of The Brautigan Library, a fictional place where unpublished manuscripts went to live forever. Based on the book, The Abortion: An Historical Romance a 1966 novel by Richard Brautigan. Someone decided to make that place a reality, and it was fascinating to listen as the librarian makes it happen, watches it collapse, and then reborn. Librarians, and lovers of librarians should listen to all three stories. Librarians really do create magical places to fit the needs of their communities. Greg thinks the Brautigan Library stories parallels the Knowledge Management world. Where information goes... waiting until someone needs it. Marlene discusses a number of year-end podcasts which discuss design theory, innovation, project management, CI, and many of the other concepts and practices that we live with everyday while trying to administer large law firms. Whether it is the design process behind drawstring trash bags, in spite of all the naysayers, how the first draft is always bad, or the sage advice of "things want to be bad. Your job is to keep trying to make them good." Comments, Compliments, and Thank You's As we prepare for more episodes and interviews for 2019, don't forget to subscribe, rate, and comment to The Geek in Review on your favorite podcast platform. We are even on Amazon's Alexia... which might explain one of Greg's eerie stories. If you comments, compliments, or suggestions, you can tweet @gebauerm and/or @glambert to reach out.  Thanks to Jerry David DiCicca for his original music. Law Librarians should make an effort to check out his latest album, as a fellow member of the American Association of Law Libraries, Eve Searls, is the backup singer, and piano/organ player on the album. Support your fellow law librarian!  We also wish fellow law librarian, David Whelan, a safe return of his brother who was detained in Russia over the holida

Just because someone is a really good lawyer, doesn't necessarily mean they are ready for the leadership positions of a large law firm. Marcie Borgal Shunk, President and Founder of The Tilt Institute Inc., talks with us this week about how she helps partners and others in law firms understand the leadership roles they take on. Whether it is a seasoned equity partner, or a newly christened associate just starting out, everyone should have a strong understanding of what it means to lead others. A good succession plan can help ease people into the role, rather than thrusting everything on them when they take over. Marcie discusses what it means to be a leader, and how she helps train them to take on that responsibility. Emily Feltren, Director of Government Relations for the American Association of Law Libraries, joins us for her monthly update on government actions on legal information. Emily gives us a year in review report of the wins, losses, and draws of the 115th Congress and the upcoming changes she sees in the 116th... besides investigations. There will be some old friends leaving at the end of 2018. Luckily, Emily is working to make new friends in 2019 so that access to justice and access to government information expands.  Information Inspirations: Marlene Gebauer reviews the first article in the new ILTA KM White Paper. Taking on the article of "What Legal KM Professionals Can Learn from KM in the Big Four," from Cindy Thurston Bare of Foundation Software, and Vishal Agnihotri of Hinshaw and Culbertson. The article discusses the KM  streams that the Big Four accounting firms use, and how those parallel to the legal KM structure. In this day and age of alternative legal providers, it helps to understand how the competition is looking to gain a competitive edge over how you work. Cindy and Vishal give a good outline of some of the processes that are happening in the Big Four, so that you do not fall behind the curve. Greg remembers back when the Internet was newish, there was a thought that as copyrighted material fell into the public domain, the Internet was going to be an ocean of open access materials. Well... the Digital Millennium Copyright Act put a twenty year hiatus on items falling into the public domain. That comes to an end at the end of this year. Items from 1923 will become public domain materials come January 1st. Granted, we're twenty years behind (and Google Books may have taken a bite out of the DMCA), but the flow of information begins again come the first of the year.  Don’t forget to subscribe on iTunes or Google (or where ever you listen to your podcasts) so that you automatically get the latest episodes. Comments can be sent to @glambert or @gebauerm. Also, if you like our new theme music, check out Jerry David DeCicca’s new album on Spotify, or iTunes. 

It's the episode of The Geek In Review that Greg has dreamed about. Beer law! Courtney Selby, Associate Dean for Information Services, Director of the Law Library, and Professor of Law at Hoftra University Law School, walks us through the strange and interesting topic of beer laws. Selby has immersed herself in the topic for years, and has an upcoming publication with W.S. Hein on Brewery Law including a national survey of state laws on the topic. Not only does Courtney Selby explain some of the more bizarre rules around beer, ciders, and other alcohol laws, she also give some great suggestions on different beers to try.  https://www.linkedin.com/in/courtney-selby-069b5652/ The Geek In Review is now available on Spotify and Stitcher platforms. That brings us up to over a dozen platforms. So make sure that you subscribe on whatever your favorite platform is. Chances are, we're there.  https://open.spotify.com/show/53J6BhUdH594oTMuGLvANo?si=XeoRDGhMTjulSEIEYNtZOw https://www.stitcher.com/podcast/anchor-podcasts/the-geek-in-review Information Inspirations: Rob Saccone's article, Fractal dysfunction and the mathematics of #biglaw innovation, discusses moving your innovation ideas off of the drawing board and into measurable actions. Saccone brings out his inner-math nerd to walk us through the fractals and the vectors of making innovation more than just an abstract concept. Shout out to Jae Um for her inspiration on this article. https://medium.com/@robsaccone/fractal-dysfunction-and-the-mathematics-of-biglaw-innovation-bb71abcde145 Tom Idles' article, Want to create a diverse and inclusive workplace? AI might not offer the solution you hope it could, discusses the desire that some have for using AI to help with issues like inclusion and diversity, but Marlene thinks we still might need to get the "human" part of the process cleaned up a bit more before turning it all over to the robots. https://www.virgin.com/entrepreneur/diversity-and-ai-workplace Charles Duhigg's article, The Real Roots of American Rage, is out in the Jan/Feb issue of The Atlantic. If you think that anger doesn't have a purpose in society, you'd be wrong. In fact, anger can drive change better than many of our other emotions. The problem is, when the purpose of anger moves away from trying to leverage it to make something better, over toward the area of revenge, where the purpose is to try to cause harm to others. Duhigg takes us on a journey from an angry little town in Massachusetts in the 1970s to the modern-day political anger we see in America. This is a must read. https://www.theatlantic.com/magazine/archive/2019/01/charles-duhigg-american-anger/576424/ Cordell Parvin's LinkedIn article, 25 Things I Wish Someone Had Told Me When I Was a Young Lawyer, is a great list of things that every young (or even old) lawyer should think about when using their non-billable time. Marlene jokes that one thing that Parvin omitted was "make friends with your information professional." There were a number of items on the list which a librarian, KM, CI, or business development professional could help you set up. So before you start checking things off the list, go see your librarians! https://www.linkedin.com/pulse/lawyers-25-things-i-wish-someone-had-told-me-when-young-parvin/ Don’t forget to subscribe on iTunes or Google (or where ever you listen to your podcasts) so that you automatically get the latest episodes. Comments can be sent to @glambert or @gebauerm. Also, if you like our new theme music, check out Jerry David DeCicca’s new album on Spotify, or iTunes.  https://open.spotify.com/artist/2zK20J4miKH4eF6LW1HyGq?nd=1 https://itunes.apple.com/us/artist/jerry-david-decicca/874638238

This week, we talk with CEO and Principle of Sente Advisors, Ryan McClead. Ryan is also a frequent contributor to 3 Geeks. His new venture into consulting and solution building is unique, in that his team builds across multiple platforms to find creative solutions for the problems we all face in the legal industry. Just as in life, very few solutions to our problems are found in one place. Ryan discusses what Greg refers to as Legal Jazz Innovation - the combining of things which have never been combined before. Listen as Ryan takes us through the twists and turns of how he uses his experience as a legal technology innovator, musician, writer, and consultant to creatively weave together a solution. https://www.linkedin.com/in/rmcclead/ https://www.senteadvisors.com/ In addition to Ryan's Jazzfest... there is going to be a Geekfest in NYC on February 21st, 2019. Marlene, Greg, and 3 Geeks' own, Toby Brown, are going to be speaking at the Ark Group conference on Best Practices & Management Strategies for Law Firm Library, Research & Information Services. (Which is a mouthful to say.)  https://www.ark-group.com/event/best-practices-management-strategies-law-firm-library-research-information-services-1#.XA1Yx2hKiUl Marlene reminds American Association of Law Libraries (AALL) members to take the time to fill out the State of the Profession survey. AALL extended the deadline to December 14th, so go fill that survey out and help your fellow legal information professionals by sharing your knowledge. Check out Caren Luckie’s post on Legal Competitive Intelligence. It’s a great primer to help explain what CI is in the legal field. https://ripslawlibrarian.wordpress.com/2018/11/27/competitive-intelligence-in-a-nutshell/ Greg has two words for Thomson Reuters following the news this week that they are laying off 3200 employees... "NOT HAPPY!" You can learn more details from Jean O'Grady's post, including the potential for TR reducing services and products.  https://www.deweybstrategic.com/2018/12/thomson-reuters-layoffs-to-continue-along-with-office-closings-and-elimination-of-products.html Marlene has a follow-up on her hopes that CIVIL Media Company would help shift the world of Journalism through blockchain and its cryptoeconomic system. Unfortunately, the Initial Coin Offering was a flop, and CIVIL is giving refunds for those who invested. All is not lost, however. There may be a more simplified offering in the making, and Marlene still holds out hope. http://civil.co/ Don’t forget to subscribe on iTunes or Google (or where ever you listen to your podcasts) so that you automatically get the latest episodes. Comments can be sent to @glambert or @gebauerm. Also, if you like our new theme music, check out Jerry David DeCicca’s new album on Spotify, or iTunes.  https://open.spotify.com/artist/2zK20J4miKH4eF6LW1HyGq?nd=1

Marlene and Greg went to Raleigh, North Carolina to visit the LexisNexis Technology Center. While there, they got a tour of the facilities and introduction to some of the business techniques implemented by the Lexis team. Jeff Pfeifer sat down and explained Lexis' new rapid development techniques, including Sprint Design Thinking, and Agile Development Principles. This type of development processes means things move quickly, and problems are broken down into small chunks to solve. It also means that Lexis looks for developers who can collaborate and work directly with the customers to identify issues, and create solutions in days and weeks, rather than months or years.

The Geek In Review - Episode 18 is ready just in time for your Thanksgiving travel enjoyment. Don't forget to subscribe on iTunes or Google (or where ever you listen to your podcasts) so that you automatically get the latest episodes. Comments can be sent to @glambert or @gebauerm. Also, if you like our new theme music, check out Jerry David DeCicca's new album on Spotify, or iTunes,  https://jerrydaviddecicca.bandcamp.com/ Nicholas Alexiou, Director of LL.M and Alumni Advising at Vanderbilt University Law School joins us for an in-depth discussion of what law schools are teaching students in the three years they have them. In an environment where students only care about things which are on the final, or on the bar exam, should professional development programs be required or affect GPA's? While 1Ls and 2Ls get lots of attention from the professional development course, 3Ls are left to their own devices. Greg thinks there is room for improvement with 3Ls professional development from the law schools, law firms, and vendors.  Marlene points out an MIT answer to "What is AI?" Sometimes a complicated concept can be explained on a napkin with a flowchart. This explanation is so simple, even Marlene's Mom can understand it. Now, if MIT would come up with a flowchart to explain to Greg's Mom what it is he actually does with a law degree and a masters degree in Library Science. https://www.technologyreview.com/s/612404/is-this-ai-we-drew-you-a-flowchart-to-work-it-out/ Emily Feltren, Director of Government Relations at the American Association of Law Libraries, breaks down the post-election results and the upcoming lame duck and new Congressional sessions. It's never dull in DC, and Emily confirms that the action continues through the transition.