Dental Leaders Podcast

In this episode, we welcome insight into the world of business in dentistry from Sameer Patel. Sameer is the Clinical Director of renowned Elleven Dental Wellness Clinic in London and shares his views on company ethos and being successful in the business of dentistry.   Sameer also tells us about his love of cricket, how to chose the right associates and runs us through how he approaches managing patient experience.   Enjoy!   “Stick to your protocol, stick to the system, stick to what you do and try not to go out of that too much, because actually, that's when you produce the best clinical dentistry.”  Sameer Patel   In This Episode   01.14 - Dentistry vs cricket 08.40 - Parenting 12.00 - Race 20.50 - Australia 17:55 - The business of dentistry 26:32 - Running a practice 32:37 - The patient experience 39:09 - True north 41:20 - Book recommendations 46:43 - Treating everybody 50:41 - Sticking to protocols 52:44 - Dental Entrepreneurial Programme 1:00:32 - Daily life 1:04:16 - Choosing associates 1:06:59 - Company culture 1:08:26 - Legacy & last days on Earth   About Sameer Patel   After qualifying from the University of Birmingham, Sameer was awarded the Centenary Prize and was nominated for the Clinical Excellence Award. Whilst working in practice, he continued his postgraduate education at Oxford University before moving to Guy’s Hospital, London. Sameer was awarded, by examination, Membership of the Faculty of Dental Surgery at the Royal College of Surgeons in London.   He worked in Sydney, Australia, both in practice and in hospital, before returning to the UK to become a partner at Blandy House Dental Practice. He’s completed training in Implantology at the Eastman Hospital and is a member of the International Team for Implantology.   Sameer enjoys comprehensive dentistry for all ages and is a certified Invisalign practitioner, providing invisible orthodontics for teenagers and adults. He enables a more conservative smile makeover.   Sameer was the recent Chairman of the Reading Section of the British Dental Association and is the current official dentist for the PCA, Professional Cricketers Association.

In this episode, we welcome insight into implantology from Fazeela Khan-Osborne. Fazeela discusses her successful work from hospitals to private practices on Harley Street.   Fazeela also tells us about her experiences of racism, sexism and divorce as well as the uplifting legacies of her parents.   Enjoy!   “And I would say to my students, this is a service in our culture, to bow your head and serve someone is not to demean yourself. It's like the highest form of love. And so I believe that I really believe that. And so for me, that's what the ethos of this clinic is about.”  - Fazeela Khan-Osborne   In This Episode   01.06 - West Indies to the UK 07.35 - Why dentistry? 12.37 - Hospital politics 14.50 - Women in dentistry 17:55 - Business in the West End 23:47 - Getting motivated 26:03 - The patient experience 32:13 - Changing lives 37:40 - Failures club 40:39 - Treatment processes 45:39 - Daily life 52:35 - Children & personal life 57:31 - Dentistry on social media 1:02:10 - Dealing with loss 1:05:02 - The next five years 1:07:19 - Legacy & last days on Earth   About Fazeela Khan-Osborne   Fazeela’s extensive career has gained her an admirable reputation among some of Harley Street’s best. After qualifying from the Royal London in 1994, she continued her training in Oral Surgery and completed her Master’s degree in Restorative Dentistry with Distinction.   Fazeela writes for numerous journals, lectures on Implant Dentistry worldwide and is positioned on several editorial boards. Fazeela is also a Fellow of the International Congress of Oral Implantology as well as being a tutor on the Diploma of Implant Dentistry at The Royal College of Surgeons of England. She is a member of the Association of Dental Implantology and the British Association of Aesthetic Dentistry. Fazeela currently works at The One-To-One Dental Clinic on Harley Street - a multidisciplinary aesthetic and implant dental clinic with a full dental team.

In this episode, we welcome the industry insight of Paul Palmer. Paul covers his successful work in academia while juggling Guys Hospital, consultancy and private practice as well as explaining how he spots the potential in promising students.   Paul also covers the evolution of his experience from dealing with failed implants to selecting the right patients and what happens when routine cases spiral into court cases.   Enjoy!   “At the end of the day, you've got to be able to be confident in your own ability and working within your own ability. That is what we try and instil in our students and the people we work with. Because once you lose that insight, life gets difficult and dangerous for all of us.”  Paul Palmer   In This Episode   01.15 - The Fur Trade Legacy 05.20 - Paul’s Introduction to Implants 12.26 - Dealing with Failure 19.17 - Spiralling Cases 26:44 - Advice for Young Implantologists 31:34 - Spotting Talent 37:24 - Efficacy in Procedures 49:36 - Balancing Workload 55:26 - Zygomatic Implants 57:31 - Legacy & Last Day on Earth   About Paul Palmer   Paul graduated with his BDS from the London Dental Hospital in 1986. From there, he gained his MSc in Periodontology at UMDS Guys Hospital and has since been working in part-time private periodontal practice.   He has a membership in Restorative Dentistry from the Royal College of Surgeons of England. He is an examiner for the Diploma in Implant Dentistry for the Royal College of Surgeons of Edinburgh and was on the Specialist Advisory Board for the Royal College of Surgeons of Edinburgh.   He currently provides implant treatment for complex cases and teaches implant dentistry to post-grad students. Having worked with various implant systems, he lectures nationally and internationally on the topic.   Paul has a particular interest in bone augmentation and non-invasive sinus grafting techniques.

This week, Prav and Payman take a deep dive into a different side of dentistry as they delve into the numbers with accountant David Hossein. David tells our hosts how it was that he came to specialise in dental and healthcare accountancy. He talks about some of the most common financial mistakes made by dentists, old and new - dispensing a boatload of financial wisdom along the way. Enjoy! “Banks love dentistry. They will give you money.” David Hossein In This Episode 01.04 - Backstory06.27 - Structures10.55 - COVID accountancy14.06 - Starting out16.47 - Beyond business18.25 - Theoreticals38.12 - What dentists should know better44.02 - On tax avoidance and tax efficiency51.55 - Out of the office52.37 - Last days and legacy About David Hossein Manchester-born David Hossein is a chartered accountant specialising in the dental and healthcare sectors. He practices with the Macclesfield-based Bennett Brown firm of accountants.  

Podcasting’s friendliest rivalry gets an airing this week as Payman chats with Jaz Gulati. Fans will know Jaz as the host of the Protrusive podcast - but this chat reveals there’s much more to unpack. Jaz talks about the joys of hosting Protrusive, life in Singapore, inspirational teachers and much more. Enjoy! “'ll never forget that moment I got my first gold star at age six, and from there, I was addicted to achievement, and that's been a big driver for me. I just want to constantly do things.” Jaz Gulati In This Episode 02.25 - Podcasting04.38 - Enthusiasm and ambition10.02 - Specialising16.14 - Inspiration19.55 - Singapore26.58  - Education33.37 - Protrusion Podcast43.15 - In practice51.03 - Global brand54.35 - Black box thinking57.49 - Being a tough guy01.03.15 - Best. Episode. Ever01.06.02 - Imposter syndrome01.09.44 - Last days and legacy About Jaz Gulati Dr Jaz Gulati graduated with honours and distinction from the School of Clinical Dentistry in Sheffield in 2013. He is the winner of the Tom Pitt-Ford prize for excellence in orthodontics and the NSK prize for oral medicine. He is also a runner up of the Harley Street Young Endodontist award. Jaz has travelled extensively, undertaking training in Singapore, Australia, Scandinavia and Dubai. He is the host of the Protrusive clinical dentistry podcast.

Dr Elaine Halley has been involved with the BACD since its inception. She was not only an early president but also the association’s first accredited female member. Elaine was also among the first UK dentists to offer patients an enhanced experience with her early adoption of spa dentistry. She talks about setting precedents; the highs and lows of being a female in the profession; and practice ownership. Elaine also reveals some of the books and lectures which have inspired her journey - and much more. Enjoy!  “I remember people saying most new businesses fold within the first 12 months, so I'd get to 12 months saying, "Right, phew." And then it would be, but most businesses fold within the first three years, and then most don't make it to five years. I remember each of those milestones, thinking, "Oh my God, when can I feel like I've made it?” Elaine Halley In This Episode 00.45 - Women in dentistry06.58 - Backstory10.55 - Going cosmetic14.50 - Practice ownership34.03 - Books and lectures38.45 - BACD43.51 - Black box thinking50.46 - Teaching53.17 - Pain-Free Dentistry55.01 - Last day and legacy About Elaine Halley Dr Elaine Halley graduated from the University of Edinburgh in 1992. She was president of the BACD in 2008-09 and went on to become the association’s first female accredited dentist in 2010. Elaine serves on the editorial board of Private Dentistry and Aesthetic Dentistry Today magazines and a judge of the Scottish Dental Awards.  Since 2012, Elaine has worked with Christian Coachman as a Digital Smile Design (DSD) instructor. She is a prolific author whose published works includes articles on DSD, practice management and clinical case studies.   She is also a prominent dental lecturer and educator.

Arthif Daniel spends his nine-to-five looking after teeth and his weekends knocking ‘em out. Arthief’s double life as a well-regarded super-welterweight boxer and dentist has earned him the nickname Dr Hitman. He chats to Prav and Payman about success in the ring and in practice - highlighting some of the surprising parallels between the gentleman’s sport and dentistry. Arthif lets us in on his highs and lows and talks about the mental preparation and mindset it takes to live life in the ring.  “Fighters are like sharks. We smell fear. So, just like sharks, when they smell blood in the ocean, they're on you. It's the same thing. You show a glitch. It's in your eyes. It's in the body language. It's anything of that sort. And we will feed on it.” Arthif ‘Dr Hitman’ Daniel  In This Episode 00.40 - The boxing dentist08.59 - Training regime15.31 - Psychology26.27 - Physical chess31.28 - Nutrition37.44 - Prime time43.04 - Parallels49.29 - Being competitive51.24 - Faith and mindset56.33 - Highs and lows59.22 - Hanging with heroes01.07.04 - Travel01.09.45 - Last day and legacy About Arthif Daniel Dr Arthif Daniel graduated from King’s College London in 2008 and went on to practice in Birmingham and Manchester. He spent time as a senior house officer in restorative and oral surgery at Guys and St Thomas and has taught primary dental care at King’s College. Arthif is also a professional welterweight boxer whose dental background has earned him the nickname Dr Hitmann.

This week’s guest is the youngest member to achieve British Association of Cosmetic Dentistry (BACD) accreditation. And he is just getting started. Multi-award-winning Dr Richard Field talks about his early training with the great Christopher Orr and discusses his laser-sharp focus. He also lets us in on high-profile associate work at Elleven Dental on Harley Street, his recent move to the southwest and much more. Enjoy! “I get very tunnel-vision when I'm working. Nothing else exists. Just the teeth.” Richard Field In This Episode 01.54 - Backstory09.06 - BACD and VT17.37 - On courses21.29 - Management27.52 - Large sums of money33.58 - Aesthetics vs functional36.27 - Drive38.05 - Social media44.18 - Elleven Dental46.37 - Bristol52.24 - Blackbox thinking55.19 - Last day and legacy About Richard Field Dr Richard Field graduated from the University of Glasgow with honours in 2011. He completed his foundational year in Surrey and gained a postgraduate certificate in primary care dentistry from the University of Kent. He is the youngest member to have been accredited by the British Academy of Cosmetic Dentistry and winner of several awards including Best Young Dentist 2014 and Most Influential Dentist 2015.

This week we welcome one of the most prominent names in restorative dentistry and prosthetic dentistry, Dr Basil Mizrahi. Basil talks about the differences between dentistry in the UK, US and native South Africa, and tells us how building extraordinary interpersonal relationships with patients has helped him maintain a reputation as one of the profession’s most thorough and exacting practitioners. Basil also lets us in on his lecturing with the Eastman Institute and namedrops some the inspirational teachers and mentors who have helped shape his stellar career.     Enjoy! "You're going to hate me halfway through treatment, you're going to be cursing...You're going to wish you'd never come here. I'm going to get you out at the end, and you're going to love it.” Basil Mizrahi In This Episode 00.48 - A day in the life02.27 - Early years and backstory12.18 - On Gerry Chiche13.22 - US Vs UK and SA19.07 - Day-to-day24.37 - Black box thinking26.41 - Patient journey45.39 - Early adoption Vs traditional WoW50.45 - Perfectionism58.57 - Training and mentors01.14.45 - What most dentists don’t know01.18.43 - Best bits01.20.09 - Last day and legacy About Basil Mizrahi Dr Basil Mizrahi is a specialist in restorative dentistry and prosthodontics and widely recognised as one of the field’s most eminent practitioners. Basil is an honorary clinical lecturer with the Eastman Dental Institute and one of only a few UK dentists to become a Diplomate of the American Board of Prosthodontics. 

In less than a decade since graduating from dental school, Dev Patel has already achieved enough to fill several careers. He lets us in on the entrepreneurial mindset that fueled the founding of diverse dentistry tech and social businesses. He talks us through what it takes to crack the US market and describes the pains of securing the funding needed to make it work. Enjoy!     “You’ve got to risk everything every day.” Dev Patel In This Episode 00.25 - Backstory06.25 - The Dental Circle09.12 - On partnerships14.21 - The portfolio18.21 - Funding26.48 - Cracking the US37.33 - In practice49.41 - COVID55.03 - The plan57.06 - Black box thinking01.01.34 - Last day and legacy About Dev Patel Dev Patel is founder and CEO of Dental Beauty Partners, one of the UK’s fastest-growing dental groups.  He is also the founder of award-winning smart toothbrush tech company Brushlink and co-founder of the Dental Circle online networking platform. Dev achieved 38th place on the list of most influential UK dentists and was named Best Young Dentist at the Dental Awards 2016. Dev is a national lecturer and a mentor for NHS England’s Clinical Entrepreneur Scheme. He also sits on the editorial board of Dentistry.co.uk and Young Dentist magazine.