Thinking With Mitch Joel

Welcome to episode #614 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #614 - Host: Mitch Joel. There are so many books on how to generate leads, close the sale, negotiate the sale, market the products and services and on and on. How many books have you read (or seen) about how to not lose the customer once you get them? You might think that once you have a customer, that you have them for life. Not even close. Joey Coleman has a unique ability. He is laser focused on how brands need to think once they have closed the sale. It's not just an ideology, either. It's a system. His latest book, Never Lose A Customer Again - Turn Any Sale Into Lifelong Loyalty in 100 Days is rocketing up the charts of every bestseller list... and for good reason. For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. He has a long history of energizing and motivating audiences to enhance their customers' experiences. He is an award-winning speaker, and now he has packed that insight into a very important book. Enjoy the conversation... Running time: 59:04. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Joey Coleman. Never Lose A Customer Again - Turn Any Sale Into Lifelong Loyalty in 100 Days. Follow Joey on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #614 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business podcast customer experience customer loyalty customer retention digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption innovation j walter thompson joey coleman jwt lead generation leadership book leadership podcast loyalty management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel negotiation never lose a customer again non fiction book podcast raving fan sales six pixels of separation wpp

Welcome to episode #613 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #613 - Host: Mitch Joel. There is only one Tom Peters. He's a legend. Literally. For anyone in business, Tom Peters is the gold standard. From his countless bestsellers (In Search of Excellence, Re-Imagine, and on and on) to his incredible public presentations. He's a personal mentor to me (whether he wants to admit it or not) and I can best define him as a "cranky optimist." Tom is back with a brilliant new book (seriously, drop everything and go out and get it) called, The Excellence Dividend - Meeting The Tech Tech With Work That Wows And Jobs. Tom spent a significant amount of his earlier years in California, mainly Silicon Valley (where he was on a list of "100 most powerful people in Silicon Valley"), from 1965-2000. Tom is a civil engineering graduate of Cornell, where he was included in the book The 100 Most Notable Cornellians, and he earned an MBA and a Ph.D. in business at Stanford. He holds multiple honorary doctorates as well and has been honored by dozens of associations in content areas such as management, leadership, quality, human resources, customer service, innovation, marketing, and design. He was in the U.S. Navy from 1966-1970, where he made two deployments to Vietnam (as a combat engineer in the fabled Navy Seabees) and "survived a tour in the Pentagon." He was a White House/OMB drug-abuse advisor in 1973-1974, and then he worked at McKinsey & Co. from 1974-1981, becoming a partner in 1979. He also co-founded McKinsey's now gargantuan Organization Effectiveness practice. In 1981, Tom founded Skunkworks Inc. and The Tom Peters Company. As for his book? Just take a look here. After his many (many) years dealing and consulting with the top brands and business leaders in the world, his latest book, The Excellence Dividend is truly of the moment. From Tom's perch, there is perspective, insight and power that every person in business must pay attention to (and learn from). Enjoy the conversation... Running time: 57:26. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Tom Peters. The Excellence Dividend - Meeting The Tech Tech With Work That Wows And Jobs. Re-Imagine. In Search of Excellence. The Tom Peters Company. Follow Tom on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #613 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand business business blog business book business conversation business leader business podcast consultant consulting cornell customer service design digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption human resources in search of excellence innovation j walter thompson jwt leadership leadership book leadership podcast management management podcast marketing marketing agency marketing blog marketing podcast mckinsey mckinsey and co mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book organization effectiveness podcast professional speaker public speaker quality reimagine silicon valley six pixels of separation skunkworks stanford technology the excellence divided the tom peters company tom peters us navy wpp

Welcome to episode #612 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #612 - Host: Mitch Joel. Have you ever met someone, and you just connect? On everything. From the music you like to how you think about work... and family... and beyond. That's how it has been as Laura Gassner Otting and I have become friends in the past few years. Laura helps innovators, idealists, and iconoclasts get unstuck and achieve their best results. It's not just your standard motivation stuff... far from it. Through her business, Limitless Possibility, Laura collaborates with entrepreneurs and investors to push past the doubt and indecision that consign great ideas to limbo. She delivers strategic thinking, well-honed wisdom, and perspective informed by decades of navigating change across the start-up, nonprofit, political, and philanthropic landscapes. Laura served as a Presidential Appointee in Bill Clinton's White House, helping shape AmeriCorps. She left a leadership role at respected nonprofit search firm, Isaacson, Miller, to expand the startup ExecSearches.com and founded and ran the Nonprofit Professionals Advisory Group, which partnered with the full gamut of mission driven nonprofit executives - from start-up dreamers to scaling social entrepreneurs to global philanthropists. She is the author of Mission-Driven, a book for those moving from profit to purpose. She's an instigator, a motivator, a provocateur and someone you should pay attention to. Enjoy the conversation... Running time: 1:00:08. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Laura Gassner Otting. Limitless Possibility. Mission-Driven. Follow Laura on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #612 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast americorps bill clinton brand business blog business book business conversation business podcast digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption entrepreneur execsearches iconoclast innovation innovator investor isaacson miller j walter thompson jwt laura gasser otting leadership book leadership podcast limitless possibility management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mission driven book mitch joel mitchjoel motivational non fiction book non profit non-profit search first nonprofit professionals advisory group philanthropy podcast politics recruitment six pixels of separation social entrepreneur startup strategic thinking white house wpp

Welcome to episode #611 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #611 - Host: Mitch Joel. What a fascinating human being. Michael Veltri is a battle-hardened entrepreneur, bestselling author, and top rated business transformation keynote speaker. Recognizing that success - both organizationally and personally - are the culmination of our daily decisions, Veltri is focused on better decision-making practices. From ancient Japanese warriors to brain science, from business titans to academic research, Michael tapped wide-ranging resources to develop a groundbreaking model for better decision making. Surprisingly simple and eminently effective, his approach has impacted some of the world's most prolific organizations, brands, and leaders. This came together in his latest book, The Mushin Way To Peak Performance - The path to productivity, balance and success. Michael is also a cancer survivor, decorated Marine Corps veteran, and master-instructor in the Japanese martial art of Aikido. In short: he's incredibly inspiring. Enjoy the conversation... Running time: 51:22. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Michael Veltri. The Mushin Way To Peak Performance - The path to productivity, balance and success. Follow Michael on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #611 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast aikido brand business blog business book business conversation business podcast business transformation decision making digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption entrepreneur entrepreneurship innovation inspiration j walter thompson jwt leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast michael veltri mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book peak performance podcast six pixels of separation success the mushin way wpp

Welcome to episode #610 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #610 - Host: Mitch Joel. I came across Tim Matthews via LinkedIn. He had published an article titled, How to Hire Great Inbound Marketers: Six Key Personality Traits. From there, I discovered a well of fascinating content on how to nurture and hire great marketers and how to think differently about inbound marketing and content marketing that he had written. Tim was born in New York City and grew up in a nearby leafy suburb of New Jersey, before taking the long route to Silicon Valley through Tokyo. He has worked in high tech for twenty years and managed marketing teams at six companies. When not writing or poring over marketing texts, he golfs, crosswords, and tries to keep up with his wife on a standup paddleboard. He has published two books: The Professional Marketer and The SaaS Marketing Handbook. Currently, he is the Chief Marketing Officer at Exabeam, a security intelligence company. Enjoy the conversation... Running time: 46:04. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Tim Matthews. How to Hire Great Inbound Marketers: Six Key Personality Traits. The Professional Marketer. The SaaS Marketing Handbook. Follow Tim on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #610 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business podcast content content marketing digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption exabeam inbound marketer inbound marketing innovation j walter thompson jwt leadership book leadership podcast linkedin management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book podcast security intelligence silicon valley six pixels of separation technology technology marketing the professional marketer the saas marketing handbook tim matthews wpp

Welcome to episode #609 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #609 - Host: Mitch Joel. She has become the go-to person when it comes to creating brands that truly work. Denise Lee Yohn is not slowing down. Her latest business book, Fusion - How integrating brand and culture powers the world's greatest companies, was just published, and it follows her work on what it takes to not only stand out, but constantly deliver a great brand experience for customers. When it comes to brands doing things right - constantly and consistently - I always think of the work that Denise Lee Yohn is doing. From her first book, What Great Brands Do - The Seven Brand-Building Principles That Separate The Best From The Rest to the article she authored for the Harvard Business Review titled, Start-Ups Need a Minimum Viable Brand, then came Extraordinary Experiences, that profiled seven popular, powerful retail and restaurant brands, she is a brand juggernaut. The former Sony Electronics executive and advertising agency professional (who worked on Burger King, Land Rover and Unilever) is back to show you why brand and culture should never be separate in your organization... ever! Enjoy the conversation... Running time: 52:58. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Denise Lee Yohn. Fusion - How integrating brand and culture powers the world's greatest companies. What Great Brands Do - The Seven Brand-Building Principles That Separate The Best From The Rest. Extraordinary Experiences. Follow Denise on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #609 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand brand experience branding burger king business blog business book business conversation business podcast culture denise lee yohn digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption extraordinary experiences fusion harvard business review innovation j walter thompson jwt land rover leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book podcast six pixels of separation sony electronics unilever what great brands do wpp

Welcome to episode #608 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #608 - Host: Mitch Joel. Even when he takes a pop at me (which he does... and it's probably not all that lovingly), I really enjoy my conversations and debates with Andrew Keen. It used to be a lot easier to call him a contrarian to everything that was happening in Silicon Valley. After all, his bestselling books, The Cult of the Amateur, Digital Vertigo and The Internet Is Not The Answer earned him the dubious title of "the anti-Christ of Silicon Valley." His latest book, How To Fix The Future, is still controversial but it's more optimistic (if we do something with the contents of it) about how this might all play out. Sure, Andrew is happy to take a victory lap, by pointing out how right he was in his previous books... but here we are. How does technology our culture and digital media push forward with so much creative destruction and the problems that have arisen as we all connect? Andrew is executive director of the Silicon Valley innovation salon FutureCast and a public speaker. He is the host of Keen On show, a TechCrunch chat show, and was named one of the "100 Most Connected Men" in 2015 by GQ magazine. Enjoy the conversation... Running time: 1:02:33. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Andrew Keen. How To Fix The Future. The Internet Is Not The Answer. Digital Vertigo. The Cult of the Amateur. Follow Andrew on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #608 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast andrew keen brand business blog business book business conversation business podcast creative destruction culture digital marketing digital marketing agency digital marketing blog digital marketing podcast digital media digital vertigo disruption futurecast gq magazine how to fix the future innovation j walter thompson jwt keen on leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast media mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book podcast silicon valley six pixels of separation techcrunch technology the cult of the amateur the internet is not the answer wpp

Welcome to episode #607 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #607 - Host: Mitch Joel. How do real people succeed in the real world of work? That's the question bestselling author Joanna Barsh set out to answer in her latest book, Grow Wherever You Work. How did she find the answer? Not by asking motivational types or the well-established CEOs, but by diving into the trenches with today's boldest, brightest, up-and-coming leaders (some were... millennials!!... gasp!). Distilling the stories of important work challenges from more than 200 rising leaders in 120 companies, her new book can help anyone grow and learn through the challenges that we all face--not despite them. Why Joanna? Prior to retiring, she joined McKinsey & Company in 1981 and was a senior partner. Along with her consulting work, she lead the McKinsey Centered Leadership Project, whose goal was to help develop women leaders. Joanna is a New York City Commissioner of Women's Issues and received the Girl Scouts Council Woman of Distinction Award and the National Council of Research on Women Award. Joanna is also a trustee of Sesame Workshop. She was a Baker Scholar at Harvard Business School and is also the author of Centered Leadership and How Remarkable Women Lead. Enjoy the conversation... Running time: 1:01:53. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Joanna Barsh. Grow Wherever You Work. How Remarkable Women Lead. Centered Leadership. Follow Joanna on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #607 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business podcast centered leadership digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption girl scouts grow wherever you work harvard business school how remarkable women lead innovation j walter thompson joanna barsh jwt leadership leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast mckinsey mckinsey cantered leadership project millennials mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel non fiction book podcast sesame workshop six pixels of separation wpp

Welcome to episode #606 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #606 - Host: Mitch Joel. Everywhere I look, I see the book Superconnector. Online, in bookstores at the airport. What kind of connector would I be without trying to pin down the bestselling book's author, Scott Gerber? Scott Gerber is CEO of The Community Company, an organization that builds and manages community-driven programs for media companies and global brands. He is also the founder of YEC, an invitation-only organization comprised of the world's most successful young entrepreneurs, and the co-author of Superconnector. He also wrote the book, Never Get a "Real" Job a few years back. Scott believes that we should never diminish the power of our social capital, and we should be constantly making deposits to ensure that the account keeps growing. How do you find purpose and value in your connections, in your network and in networking? Listen on. Enjoy the conversation... Running time: 50:46. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Scott Gerber. Superconnector. Never Get a "Real" Job. The Community Company. Follow Scott on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #606 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business podcast connections digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption entrepreneur innovation j walter thompson jwt leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast media media company mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel network networking never get a real job non fiction book podcast scott gerber six pixels of separation social capital super connector superconnector the community company wpp yec

Welcome to episode #605 of Six Pixels Of Separation - The Mirum Podcast. Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #605 - Host: Mitch Joel. His book is easily one of the best books that I have read in a very long time. The concept of negotiating has been a hot topic for authors and business speakers for a very long time. Still, Chris Voss is truly brilliant and his book, Never Split The Difference - Negotiating As If Your Life Depended On It, is just chock full of genius from start to finish. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. So, yeah, he knows a thing or two (or a million) about how to get things done. It's been a while since I was this nervous to speak with a book author (because I admire his work so much). Enjoy the conversation... Running time: 48:49. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Chris Voss. Never Split The Difference - Negotiating As If Your Life Depended On It. The Black Swan Group. Follow Chris on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #605 - Host: Mitch Joel. Tags: advertising advertising agency advertising podcast brand business blog business book business conversation business negotiation business podcast chris voss digital marketing digital marketing agency digital marketing blog digital marketing podcast disruption FBI georgetown university harvard law school innovation j walter thompson jwt leadership book leadership podcast management podcast marketing marketing agency marketing blog marketing podcast marshall school of business mcdonough school of business mirum mirum agency mirum agency blog mirum blog mirum canada mirum in canada mitch joel mitchjoel negotiating negotiation never split the difference non fiction book podcast scotland yard six pixels of separation university of southern california wpp