Data Radicals cover image

Data Radicals

Latest episodes

undefined
Jan 8, 2025 • 39min

Using AI to Revolutionize CX with Michael Olaye, EVP & Managing Director at Hero Digital

Any digital marketing leader will tell you that data and marketing strategies go hand-in-hand. In this episode, Michael Olaye, EVP and Managing Director of Hero Digital, shares his journey and practical strategies for success, drawing from his career path that began with door-to-door job hunting and led to spearheading major digital initiatives.Michael emphasizes the central role of data in digital marketing, from informing internal business decisions to enhancing customer experiences, and discusses the dual focus of AI in driving internal efficiency while offering robust public-facing tools.He highlights the critical interplay between data governance and AI ethics, stressing the importance of businesses being 'AI ready.' By exploring customer journeys and leveraging data for innovation, Michael demonstrates how insights can shape product development and business strategies.As a forward-thinker, he shares his enthusiasm for emerging technologies like learning agents and multimodal models, envisioning a transformative future for business operations. Through candid anecdotes and expert advice, Michael delivers actionable insights on harnessing data and AI to drive innovation and customer satisfaction.--------“Some clients do not know that they're sitting on gold, they do not know that. They have tons of data that they've never done anything with and then they focus on the most simplistic things: media, SEO, social media content, website content. Then you come in and you're like, ‘Hey, we can help your customer service be more efficient by understanding how the data, how long it takes a call to go through. We can help you process products more better by understanding the transaction from seeing something online to going in store, to buying it, to returning it.’ Looking at those data sets and seeing patterns or bringing them together to see journeys, that's where the secret lies.” – Michael Olaye--------Time Stamps*(03:37): How Michael uses data for customer experience*(11:39): AI in marketing today: The role of data*(20:54): The dangers of bad data in AI*(23:30): How do you find high-value data?*(30:17): Understanding data and the brand-loyalty debate*(38:16): David’s takeaways--------SponsorThis podcast is presented by Alation.Learn more:* Subscribe to the newsletter: https://www.alation.com/podcast/* Alation’s LinkedIn Profile: https://www.linkedin.com/company/alation/* David’s LinkedIn Profile: https://www.linkedin.com/in/davidwchao/--------LinksConnect with Michael on LinkedInLearn more about Leonardo.AILearn more about WaldoLearn more about FireflyLearn more about Google Graveyard
undefined
Dec 18, 2024 • 46min

From Statecraft to Codebreaking: The Big Data Origin Story with Chris Wiggins, Chief Data Scientist at The New York Times

If you’re a history buff in the data world, you know that there’s a complex interplay between data, statecraft, and machine learning. The history of data visualization is entwined with societal governance and technological advancements, starting from the usage of statistics for statecraft in the 18th century to the transformative innovations during World War II that birthed computation and data science as we know it. And because of the subjective design choices that underpin data gathering and analysis, there’s an inherently political nature of deciding what data to collect and how to utilize it, which is critical in understanding both historical and contemporary data practices.As we move into the modern applications of data science and the advent of AI technologies, deep reinforcement learning and the integration with generative AI models, these technologies are reshaping the field by enabling computers to process and interact with unstructured data in unprecedented ways. Satyen and Chris discuss his book How Data Happened, the origins of data science and the role of Alan Turing in the creation of digital computing, and the challenges generative AI brings around model interoperability.*Satyen’s narration was created using AI--------“In the last two years, one of the major techniques for advancing the most eye-popping products has been RLHF, Reinforcement Learning from Human Feedback. There's innumerable subjective design choices happening there, which eventually become encoded in a product. But, the presentation of it as though it's somehow unbiased and free from any subjective design choices is illusory.” – Chris Wiggins--------Time Stamps*(01:36): How did Chris come to write How Data Happened?*(10:33): World War II as the springboard for data science and digital computing*(18:37): The tension between objectivity and subjectivity in data today*(25:36): What is Reinforcement Learning from Human Feedback (RLHF)? *(36:03): How has Gen AI impacted data science?*(44:53): Satyen’s takeaways--------SponsorThis podcast is presented by Alation.Learn more:* Subscribe to the newsletter: https://www.alation.com/podcast/* Alation’s LinkedIn Profile: https://www.linkedin.com/company/alation/* Satyen’s LinkedIn Profile: https://www.linkedin.com/in/ssangani/--------LinksConnect with Chris on LinkedInOrder Chris’s book How Data Happened
undefined
7 snips
Dec 4, 2024 • 47min

The Art of Data Leadership: Lessons from Taylor Culver

In a dynamic discussion, Taylor Culver, founder of XenoDATA and expert in data management, shares his insights on effective data leadership. He emphasizes the need to define problem statements clearly for actionable solutions. Engaging stakeholders like a salesperson is key, along with a product management mindset to adapt data strategies. Taylor discusses navigating the duality of data governance, particularly in finance, and the vital role of mentorship and collaboration in the evolving landscape of data leadership.
undefined
Nov 13, 2024 • 42min

Data Intelligence in Flux: The Impact of AI with Stewart Bond, VP at IDC

About 15 years ago, organizations knew they needed data governance but faced a branding problem. People hated the term. Stewart Bond coined “data intelligence” to describe intelligence about data and shift the governance conversation – and a category was born. Today, data intelligence represents a $9B+ market. This concept has given rise to the "data intelligence stack," which includes data cataloging, data quality management, and data product hubs, all of which play vital roles in AI model development.Looking ahead, big changes are coming. IDC predicts that by 2028, the Chief Data Officer’s role will rival the CIO’s in shaping technology investments. In this episode, Satyen and Stewart dive into the components of data intelligence, the growing importance of data products, and key insights from IDC's recent MarketScape evaluation.--------“We talk about the modern data environment as being highly distributed. Data is all over the place. It's very diverse. There's so many different kinds of data that we're dealing with today. It's also very dynamic. That data is always moving and it's always changing. I think data intelligence as a category, as a capability, there's always going to be that need to have the intelligence about the data that the organization manages in the modern data environment available. That is visible across all the different places the data lives in that modern data environment.” – Stewart Bond--------Time Stamps*(04:54): What is data intelligence?*(09:49): The rise of the data marketplace*(13:01): How will AI impact the data intelligence market?*(25:54): Is the Chief Data Officer role in trouble? Or is it growing in prominence?*(38:40): What is the IDC MarketScape?*(41:14): Satyen’s takeaways--------SponsorThis podcast is presented by Alation.Learn more:* Subscribe to the newsletter: https://www.alation.com/podcast/* Alation’s LinkedIn Profile: https://www.linkedin.com/company/alation/* Satyen’s LinkedIn Profile: https://www.linkedin.com/in/ssangani/--------LinksConnect with Stewart on LinkedInLearn more about IDC MarketScape
undefined
Oct 30, 2024 • 48min

AI and the Workforce: Copilots or Competitors? with Jeremy Kahn, AI Editor at Fortune

The transformative potential of AI is going to affect all of us, regardless of what industry you’re in. While AI has the capability to democratize high-demand professions through specialized copilots, it also presents potential positive and negative societal impacts, including misinformation and political discourse manipulation. Today, we’re taking an in-depth look at the evolution of AI copilots tailored for specific professional fields and the need for critical thinking and transparent AI systems to ensure ethical deployment and improved outcomes in sectors like healthcare and finance.There’s a growing need for federal guidelines to prevent fragmented AI governance (think the EU AI Act). However, differing approaches to regulations across regions can lead to unbalanced directives. Politics are also influencing this new AI landscape. From potential deregulatory pushes under a Trump administration to sustained regulatory efforts under a Harris-led government, AI regulation will look different depending on who wins the US election. And it’s not just politics, total war is a significant worry when it comes to the use of AI. From military strategies to disrupting democracy, AI has the power to impact innovation, ethics, politics, and society. Satyen sits down with Jeremy to discuss his book Mastering AI, the importance of AI regulations, and the impact of AI on the job market.--------“In the US, we have this issue where the states are starting to take action because of the lack of action by the federal government and I think that's problematic. I don't think you want a system where you have every state with its own AI act and different laws to comply with in every state. I do think we need to have some action at the federal level. When we're going to see that happen, I don't know, because there has been a lot of lack of will. Even though there was some bipartisan efforts in Congress that looked like they were maybe going to pay off last year. I think there's some agreement on both sides of the aisle that there should be some rules and regulation passed around AI.” – Jeremy Kahn--------Time Stamps*(02:37): The future of AI: A boon for the middle class, a threat to democracy*(12:18): The case for federal AI regulation in the US*(20:11): The impact of the US election on AI regulations*(30:29): What is the Pigouvian or robot tax? *(36:39): What is total war? How will AI play a role?*(46:35): Takeaways--------SponsorThis podcast is presented by Alation.Learn more:* Subscribe to the newsletter: https://www.alation.com/podcast/* Alation’s LinkedIn Profile: https://www.linkedin.com/company/alation/* Satyen’s LinkedIn Profile: https://www.linkedin.com/in/ssangani/--------LinksConnect with Jeremy on LinkedInOrder Jeremy’s book, Mastering AILearn more about SB-1047Learn more about Anthropic’s AI ConstitutionLearn more about the FASTER Act
undefined
Oct 23, 2024 • 42min

Gen AI at Work: Inside the Digital Bank Revolution with Dr. Geraldine Wong, CDO at GXS Bank

Legacy systems in the financial services industry are notorious for being slower to adapt to big data. But for good reason. Because banks are complicated and intersect across networks, it’s difficult to implement new processes without disturbing the rest of the system. Yet, GXS Bank is proving it doesn’t have to be this way. The digital bank is leveraging data to drive financial inclusion and innovation. Their strategic use of data from parent companies and partnerships, helps create financial products for underserved communities in Singapore.Not only is GXS Bank driving inclusion, but they’re also exploring the impact of generative AI on customer service, fraud detection, and operational efficiency. The technology is transforming the financial sector by offering valuable insights for improving data quality, governance, and stakeholder engagement. Satyen and Geraldine discuss the importance of creating better products and credit risk profiles, the intricacies of data sharing agreements and operational challenges, and strategies for leveraging AI to enhance customer service and fraud detection.--------“If you think about AI being part of a product manager, product creation, so you go to different segments of your consumers, see what their pain points are, do the summarization, and then say, ‘Hey, AI, can you create a new product that would match the needs of 50% of my segments in the consumer business?’ The AI quickly generates some AI product, a banking product for you with such features and you iterate and iterate and iterate. These are some of the tools that a product manager could really leverage on to create a new product from scratch.” – Gerladine Wong--------Time Stamps*(01:24): About GXS Bank*(10:04): Gen AI at GXS*(15:35): Supporting financial inclusion with alternative data sources*(31:34): Playing data offense vs defense at GXS*(40:51): Takeaways--------SponsorThis podcast is presented by Alation.Learn more:* Subscribe to the newsletter: https://www.alation.com/podcast/* Alation’s LinkedIn Profile: https://www.linkedin.com/company/alation/* Satyen’s LinkedIn Profile: https://www.linkedin.com/in/ssangani/--------LinksConnect with Geraldine on LinkedIn
undefined
Oct 16, 2024 • 2min

Season 3 Trailer

The Data Radicals podcast returns on October 23rd! This season, we're exploring how trusted data drives value, whether that’s building game-changing AI or transforming data into dollars – and business results. You’ll hear from data leaders, journalists, and AI trailblazers like Dr. Geraldine Wong, CDO of GXS Bank, New York Times Chief Data Scientist, Chris Wiggins, and Jeremy Kahn, AI Editor at Fortune Magazine. And so many more! Get ready to discover groundbreaking strategies from some of the most innovative minds in data today. Welcome to season three of Data Radicals! Powered by the team here at Alation.--------SponsorThis podcast is presented by Alation.Learn more:* Subscribe to the newsletter: https://www.alation.com/podcast/* Alation’s LinkedIn Profile: https://www.linkedin.com/company/alation/* Satyen’s LinkedIn Profile: https://www.linkedin.com/in/ssangani/
undefined
Mar 6, 2024 • 29min

The AI Echo of Saul Alinsky's Legacy

Saul Alinsky's book Rules for Radicals held significant lessons for grassroots movements and political activism when it was published in 1971. It also inspired the title and theme of this podcast. In his book, Saul outlines approaches for unifying people and motivating them to work toward a common goal. Today, these same strategies can be used for data culture change management, triggering transformative action within organizations. Saul was an American activist and political theorist who lived from 1909 to 1972. His work organized impoverished communities and gave them tools to drive social change, and won him national attention and notability. In the final episode of the season, Satyen sits down with a ChatGPT-infused version of Saul to discuss the role of data in driving social change, the application of community organization tactics in corporate settings, and the key principles from Rules for Radicals.--------“On the global stage, data analytics and humanitarian efforts is akin to having a crystal ball. It's not about predicting the future, but about making informed, timely decisions that can save lives. The possibilities are indeed limitless. With data and analytics, we're not just changing the game. We're rewriting the rules and designing a better playbook for humanity.” – Saul GP Talinsky--------Episode Timestamps:*(03:57): Bridging community organizing with data science*(12:46): Empowering teams: Upskilling organizational agility*(14:35): Democratizing data and crafting a culture of insight and empowerment*(17:17): The timeless role of data in driving social change*(20:54): How to unlock societal transformation with data and analytics*(26:26): The evolution of radical change--------SponsorThis podcast is presented by Alation.Learn more:* Subscribe to the newsletter: https://www.alation.com/podcast/* Alation’s LinkedIn Profile: https://www.linkedin.com/company/alation/* Satyen’s LinkedIn Profile: https://www.linkedin.com/in/ssangani/--------LinksRead Rules for Radicals
undefined
Feb 21, 2024 • 42min

Vector Databases 101 with Edo Liberty, CEO & Founder of Pinecone

Discover the transformative impact of vector databases on AI, explored by Edo Liberty, CEO of Pinecone. They dive into the significance of vectors in AI, evolution of vector databases, model sensitivity, complexity, explainability, and the future of AI technology.
undefined
Feb 7, 2024 • 46min

Meshy Data Orgs: Data Teams in a Product-Thinking World with Sanjeevan Bala, Group Chief Data & AI Officer at ITV

Sanjeevan Bala, Group Chief Data & AI Officer at ITV, discusses the importance of business literacy in data teams, the role of a Data Product Manager, and the power of experimentation. They also explore challenges in building data infrastructure, the use of AI in advertising and IP, and the significance of data and business literacy for data leaders.

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode