Daily Dental Podcast

On today’s episode, Dr. Killeen dives into one of the simplest but most powerful systems for a smooth-running practice: verifying patient appointments and checking insurance before they arrive. Learn how this habit keeps your schedule humming, your front office calm, and your patient experience top-notch.

In today's episode, Dr. Killeen shines a light on one of the most important (and often overlooked) systems in your office — how the phones are answered. Discover the 3 E’s of great phone calls and why consistency here sets the tone for every patient’s experience. With a simple script and a focus on warmth, understanding, and team-building, you’ll turn every call into a confidence-builder for your practice.

In this episode, Dr. Killeen dives into one of the most vital systems in your practice: sterilization. He shares why this can’t be an afterthought — from one-way flow setups and visual guides to spore tests and daily logs. With real-world stories and practical tips, you’ll learn how to build a sterilization system that’s consistent, compliant, and part of your culture. Because when it comes to patient safety and your reputation, there’s no room for guesswork.

In today's episode, Dr. Killeen highlights the power of visuals and checklists in keeping your office clean, consistent, and running like clockwork. From the front desk to the sterilization center, learn how photos and simple task lists can remove the guesswork, boost team accountability, and create an environment your patients and team will appreciate. It’s all about setting the standard — and making it easy to follow.

In today’s episode, Dr. Killeen brings systemization into the clinical space with a focus on operatory setups. From photos to diagrams, learn how creating identical setups across all ops can boost efficiency, reduce stress, and improve patient care. It’s one of the simplest ways to create consistency — and your team (especially new hires) will thank you for it!

In today's episode, Dr. Killeen expands on onboarding by introducing the 30-60-90 day system — a structured, supportive way to guide new team members beyond their first week. Learn how milestone checklists can boost confidence, build accountability, and help you spot wins (or warning signs) early on. It’s all about setting clear expectations and helping your new hire grow into a confident, capable part of the team.

In today’s episode, Dr. Killeen wraps up the first week of systemization by focusing on one of the most overlooked (but most important) systems in your practice — onboarding. From pre-first-day emails to a universal guide that answers all the “new person” questions, learn how to create a welcoming, low-stress experience that sets the tone for a great team culture. It’s not overkill — it’s smart, simple, and shows your team you’re organized and intentional from day one.

In today's episode, Dr. Killeen gets super practical with one of the easiest ways to kickstart systemization: daily and weekly task lists. From morning routines to downtime projects and weekly responsibilities, these checklists create clarity, consistency, and accountability across your team. Start small, think simple, and watch how these little systems make a big difference.

On today’s episode, Dr. Killeen dives into operational systemization—the not-so-flashy but absolutely essential backbone of a smooth-running practice. Learn why creating checklists (yes, even for the little things) can turn chaos into consistency and free your team from relying on memory alone. Start building a culture of systems today—one checklist at a time.

In today's episode, Dr. Killeen unpacks the power of Core Values—those behind-the-scenes beliefs that shape your team’s culture and keep the office running like a well-oiled machine. They might not be clinical, but they’re absolutely critical. Learn how to define, share, and live out your values so your whole team rows in the same direction.