We're back! DOT recently announced some new rules for airlines intended to benefit consumers. What are these rules? When are these rules? What do they mean for you? All that and more, on this episode of Cranky Talk!   Source links: Rules regarding refunds Rules regarding junk fees New regulations announcement   Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

Adam Decaire, Southwest's SVP of network planning and operations, talks about merging the network planning group with operations control, creating a new schedule, improving winter performance, building mutual respect, the impact of operations on network design, and the trade-offs and benefits of recent organizational changes.

Kevin Jackson, Chief Commercial Officer at Porter, talks about Porter's big expansion plans, growth during COVID-19, reasons for Ottawa being underserved, advantages of St. Hubert Airport, and the partnership between Porter and Air Transat.

We're dusting off the podcast to talk about Boeing, the Max, and what we know about flight 1282.    Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

We're back! Join us for an episode all about how NDC might not quite be as ready for prime time as American wants it to be and its impact on the travel agency world. We're joined by special guests from the Cranky Concierge team, sharing their real-world stories about how difficult this has been.    Thank you to our sponsor, Medjet! The membership service that protects you if you get sick or injured while traveling.

Following up three years after our June 2020 discussion, Patrick and I run through the different regions and talk about what United is seeing in terms of success in the network planning world.

In a special return episode, Brett and Dave had a chat with Wallace Beall who worked in revenue management at several airlines including American, and was in charge of yield management when Brett worked at America West. Listen in for a behind-the-scenes talk about how overbooking is decided and how much the industry has changed in the last couple of decades.     

Mark and I spoke about Air Canada's plans for rolling out its implementation of NDC for travel agency bookings. The airline is taking a more thoughtful approach, and Mark has plenty to say about how other airlines are handling this move.  Listen in to hear more about how Air Canada wants to roll this out.

Join me as I talk with the new president of Norse Atlantic about the airline's plans.

Brett does a recap of the CNAs with Courtney Miller from Visual Approach!    Stay tuned til the end for a special announcement on the future of the podcast from Brett and Dave!