Real Talk for Real Fundraisers

There are some fundraising and donor horror stories out there that are startling... and some that are downright unbelievable. And there are many fundraisers in the non-profit sector who have had experiences that are truly bizarre and surprising.  In this episode, Richard and Jeff share some of the stories we've heard from fundraisers that will shock you. These stories are meant to help us all learn how to create better cultures within our organization, set healthy boundaries, and to encourage you to speak up when inappropriate situations occur. 

As a fundraiser or fundraising leader, it can be challenging to know where to go to get your questions answered. It can also be overwhelming to find the right answer with how much information is available through the Internet. When we reached out to our network and asked them to share their most pressing questions, there was an astounding response!  In today's episode, Richard and Jeff respond to a variety of questions submitted by listeners and readers that cover how to know when you need to hire another fundraiser, how to advocate for admin support, and more. 

Do Membership Programs Suppress Giving? Membership programs, when used incorrectly, are causing you to lose out on building true and authentic major donor relationships. Now, we’re not anti-membership programs, but many organizations do not set these programs up in a way that helps fundraisers engage with their donors in meaningful ways. And the result is that these donors get stuck at their annual giving level, while they make more impactful major gifts elsewhere. In this episode, Richard and Jeffrespond to a recent question about if membership programs really do suppress giving and share more about our perspective on the role membership programs should have at your organization.

Many front-line fundraisers are telling us they are being asked to go back to the office this fall. But, with the Delta Variant causing more communities to reinstitute mask mandates and social distancing, is that wise? Do you even need that added stress right now? But here’s the real question: Should frontline fundraisers EVER be required to work from the office? And, if you are going to bring back your staff, how are you doing it in a way that honors and protects them? In this episode, Richard and Jeff discuss what we’re hearing from fundraisers about the transition back to the office and what the research says about whether your team can work remotely.

You can have a mid or major gift program that is set up with the right structure, full caseload of qualified donors, great ongoing management, but if you don’t have compelling offers for donors to invest in, you won't be successful. In today’s podcast, Jeff and Richard talk with guest, Theresa Tapocsi, who leads Veritus’ efforts helping non-profits complete our Donor Impact Portfolio(DIP). The Donor Impact Portfolio is designed to help non-profits take all their programs and projects that make up their mission, and match it up with the entire budget, including overhead so that you know exactly what each of those programs and projects cost. You’ll get all the details on how this works, some of the learnings we’ve had over the years, and hear what the results have been when a non-profit invests their time and resources in equipping their front-line fundraisers with compelling offers.

As non-profit fundraisers, we’ve all been through some kind of organizational change. Some are small changes, like a new protocol for thanking donors, and some are large, like a change in CEO or Executive Director. But change is inevitable. The question is, how do you lead through change, so you get buy-in from staff and they see the vision that the change is going to create? In today’s podcast, Richard and Jeff talk with Greg Gibbs, Executive Director of Development for the University of California, Agriculture & Natural Resources, or UCANR. Greg shares his insights on how he has led his team during times of change and gives you great tips on how you can be an effective fundraising leader at your organization.

Over the last year, we’ve been talking a lot about how to create, build, and manage a great planned giving program. Now, you can have your program all set-up, but if you don’t have a continuous stream of quality leads coming in, what good is it? In today’s episode, our Director of Planned Giving Services, Robert Shafis joins Jeff to talk about how you can be more effective in generating quality planned giving leads, what the latest strategies are, and what to do with all those new leads, whether you’re a small, medium, or large organization. Lead generation is changing. In today’s episode, learn what’s working and how an effective lead generation strategy will grow your planned giving program exponentially.

We at Veritus Group have been implementing and managing mid-level programs for many years now. Over that time, we’ve discovered how non-profit leaders have misconceptions about what a successful program consists of. In today’s podcast episode, Jeff is joined by Lisa Robertson, Veritus Group’s Client Learning and Experience Leader, who has helped many Veritus clients launch successful mid-level programs. Jeff and Lisa discuss three things leaders get wrong about mid-level and how to overcome them, so you can be assured of having a winning program for years to come.

It’s summertime! Hopefully, you have a chance to breathe a bit. Today’s episode is all about what you can do during the summer, now that you have some time to think, that will help you have a successful year-end. Jeff is joined by Lisa Robertson, Veritus Group’s Client Learning and Experience Leader. Together, they’ll give you five ideas for what you can do during the summer that will allow you to achieve all of your goals by year-end.

Why is it that non-profit leaders are trying to keep overhead so low? Are they afraid that if it’s too high, donors will complain and threaten to stop giving? In almost every conversation we’ve had with donors about overhead, they are absolutely understanding that overhead is necessary to make the mission go! In today’s podcast episode, Richard and Jeff discuss how non-profits are hurting themselves and the sector at large, by being afraid to reveal the true cost of the operations and applying it honestly to the programs and projects that make up the work you are doing to change the world. So much is affected from terrible pay and burnout, to not allowing innovation… all in the name of keeping expenses low. But there’s something you can do about it. Find out what Richard and Jeff’s solution is.