The Logistics of Logistics

Freight Forwarding Basics with Miles Varghese Miles Varghese and Joe Lynch review and discuss freight forwarding basics. A freight forwarder is an agent in the supply chain whose objective is to organize a shipment, acting as the intermediary between the exporter or importer and transportation companies. About Miles Varghese Miles Varghese is the co-founder and CEO of Cargologik, an all-in-one transportation logistics collaboration software developed for freight forwarders. Prior to founding Cargologik, Miles was employee number three leading sales, and go-to-market strategies for Octopi Terminal Operating System (TOS), the first true SaaS TOS in the industry. While at Octopi, Miles traveled around the world, sold to and consulted with terminals, and deployed complex terminal operating systems across five continents, all while building real, human-to-human relationships. Miles is a proud first-generation, Indian-American, modern sales pro turned SaaS leader. Miles is a 2009 grad of Herbert Business School at The University of Miami. About Cargologik Cargologik is a modern, web-based freight collaboration and communication platform that helps independent, small-to-medium-sized, freight forwarders and brokers collaborate, better stay in-sync, and improve operations together with an affordable, digital customer experience. It is a two-sided facing application that sits between the independent forwarder and their small shippers, akin to slack or teams for freight forwarders and their customers. The platform provides automated tracking, document management, alerts to create and add structure to your business, and communication for you and your client. Cargologik is headquartered in Miami, Florida. Key Takeaways: Freight Forwarding Basics The process described below is the freight forward basics from the freight forwarder's perspective. 1. Receive initial quote request. 2. Gather and prep all the key information required to send a quote. 3. Build and share a quote using the best available options. 4. Present and obtain quote confirmation to win business and proceed with booking. 5. Share booking details with clients 6. Coordinating and communicating the movement of cargo and monitoring for exceptions 7. Modify the delivery plan as necessary 8. Confirm delivery, and collect payment Learn More: Miles Varghese Cargologik The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

Sustainability is a Competitive Advantage with Justin Goldston Justin Goldston and Joe Lynch discuss why sustainability is a competitive advantage. As a professor, advisor, and supply chain practitioner, Justin has helped supply chain and logistics companies gain a competitive advantage through sustainability. About Justin Goldston Justin Goldston, Ph.D., is a Professor of Project and Supply Chain Management at Penn State University where he works closely with The Penn State Sustainability Institute to blend technology into organizational sustainability efforts. Goldston has over 20 years of experience working with organizations worldwide on business performance improvement, organizational change, and enterprise-wide digital transformation initiatives. Dr. Goldston is the author of multiple peer-reviewed journal articles on supply chain management and emerging technologies, of Critical Success Factors in ERP Implementations and is a five-time TEDx speaker. Goldston has also led and assisted in the development of Supply Chain Management, Sustainability, and Business Analytics programs at Georgetown University, Texas A&M University, the IUBH University of Applied Sciences in Germany, and North Carolina Wesleyan College. Goldston is also an executive on the International Standards Board at the International Supply Chain Education Alliance (ISCEA) and has evaluated Doctoral programs for the Department of Higher Education while serving on the Management Advisory Board at various higher education institutions. About Penn State University (PSU) Penn State is a top-ranked research university and Pennsylvania's only land-grant institution founded with a mission of high-quality teaching, expert research, and global service. In addition to its land-grant designation, Penn State is also a designated sea-grant, space-grant, and sun-grant university, one of only four U.S. academic institutions to be a member of all four federal research programs (along with Cornell University, Oregon State University, and the University of Hawaiʻi at Mānoa). With total annual enrollment totaling more than 97,500 graduate and undergraduate students and online through World Campus, Penn State is one of the largest universities in the United States and offers more than 160 majors. Key Takeaways: Sustainability is a Competitive Advantage Sustainability focuses on increasing social, economic, and environmental value-added. This is often referred to as the Triple Bottom Line (TBL) or Triple Top Line (TTL). Triple Bottom Line is a method of accounting that measures social and environmental performance in addition to financial results. Also referred to as people, planet, and profit. Triple Bottom Line is a business methodology that aims to reduce waste and negative aspects of business operations. Example: reducing water usage by installing low-flow toilets and sinks in your office. Sustainable Logistics involves examining the ecological, social, and financial impacts of logistics, transportation, and supply chain activities. Assessing inputs and outputs from the value chain: Inputs: trucks, fuel, materials, machines, human resources, etc. Outputs: products and services for customers, value generated, but also pollution and waste. The environmental benefits of sustainable logistics: Improved air quality. Reduction of noise pollution. Conservation of natural resources. Reducing landfill waste. Prevention of harmful emissions. The social benefit of sustainable logistics: Improved job satisfaction. Improved quality procedures. A healthier community. Public relations. Better company culture. Safer work environment. The financial benefit of sustainable logistics: Reduced costs of packaging, labor, fuel, utilities. The marketing benefits of sustainable logistics: New Customers Differentiation in a commoditized market Corporate Social Responsibility Better Public Relations Opportunity for Partnerships Consumers are increasingly buying from companies that demonstrate sustainable business practices. To meet their customer's needs, businesses are beginning to build sustainability into their businesses. Logistics, transportation, and warehousing companies that support companies will soon be expected to incorporate sustainability into their businesses too. Many leaders within the 3PL space are already investing in sustainability because they sense that the market is changing - sustainability is no longer a nice to have, it is a must-have. Learn More: Penn State University - The Sustainability Institute Justin Goldston, PhD Video: Creating Sustainable Supply Chains with Blockchain with Professor Justin Goldston Justin Goldston Ted Talk New School Supply Chain Basics with the Supply Chain Queen, Sheri Hinish The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

Make System Integrations Great Again with Michael Sternberg Michael Sternberg and Joe Lynch discuss how to make system integrations great again. System integration is an IT process or phase concerned with joining different subsystems or components as one large system. About Michael Sternberg Michael Sternberg is the Director of Sales at 3PL Systems, a TMS provider based in Signal Hill, California. Prior to joining 3PL Systems, Michael held a series of positions with increasing responsibility in technology and business development. Michael earned a Bachelor's degree in International Development from UCLA. About 3PL Systems 3PL Systems provides transportation management system software to help make freight brokers more profitable – both by helping them bring in more revenue and helping them to operate more efficiently. 3PL Systems'​ BrokerWare is used to manage all shipping and transportation activities from one place, including dispatch, operations, routing, carrier selection, tracing, accounting, billing, collections, and much more. BrokerWare is a transportation management system (TMS) for Non-Asset Based Freight Brokers. Our freight broker software package has built-in support for many types of shipments including less-than-truckload (LTL), truckload (TL), expedited, rail, and any type of specialized equipment. Key Takeaways: Make System Integrations Great Again System integration is defined in engineering as the process of bringing together the component sub-systems into one system (an aggregation of subsystems cooperating so that the system is able to deliver the overarching functionality) and ensuring that the subsystems function together as a system, and in information technology as the process of linking together different computing systems and software applications physically or functionally, to act as a coordinated whole. Any discussion of logistics systems integration involves EDI and API. EDI is an acronym for electronic data interchange. EDI facilitates the computer-to-computer exchange of business documents in a standard electronic format between business partners. API is an acronym for application programming interface. APIs are used when information between two program needs to be share data quickly. APIs are created by companies leaving parts of their software "open" so other software can easily integrate with them and request information. APIs are capable of syncing with software whenever there is a change in data. Learn More: Michael Sternberg 3PL Systems The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

Andrew Cox and Joe Lynch discuss the FreightTech 25, which is a list of 25 freight technology companies that have been recognized by FreightWaves as the most innovative. Andrew works at FreightWaves and manages the nomination and selection process for the FreightTech 25. About Andrew Cox Andrew Cox is the Retail Community Leader at FreightWaves. Andrew is also responsible for managing the FreightTech 25 nomination and selection process and is a co-host of the freight finance podcast, Great Quarter, Guys. Prior to his current role, Andrew was a research analyst in the Freight Intel Group at FreightWaves. Andrew earned a Bachelor's degree in both Economics and Entrepreneurship from the University of Tennessee at Chattanooga. About FreightWaves FreightWaves is the leading freight intelligence provider, offering current digital intelligence and context to the freight community on a central platform. FreightWaves'​ SaaS product, SONAR, is the leading freight market analytics tool and dashboard, aggregating billions of data points from hundreds of sources to provide the fastest data in the transportation and logistics sector. FreightWaves.com, the company's news site, is the leading provider of news and commentary for the transportation and logistics space. FreightWaves also hosts conferences under Transparency and MarketWaves branding and is a co-developer of the first futures contracts dedicated to trucking spot rates. Key Takeaways: The FreightTech 25 The FreightTech 25 is published every year in the 4th quarter and the companies awarded will hold the honor for the upcoming year. FreightWaves has developed a robust nomination and selection process. The rankings of the FreightTech Award are determined by a peer-group of CEOs, industry leaders, and investors that are actively investing in the freight industry. In the podcast interview, Andrew discussed some themes and trends he observed in the FreightTech 25 Amazon, Project 44, and Convoy have appeared at the top of the list for the third year in a row. Autonomous vehicle companies fell off this year's list perhaps because the product development time makes it difficult to maintain momentum and media buzz. As companies get larger, there are diminishing returns on their innovations. In other words, larger companies need to continue/accelerate innovation to move the dial. Warehousing robotics companies were recognized on this year's list. Larger legacy transportation companies like C.H. Robison, J.B. Hunt, and FedEx made the list demonstrating that innovation isn't just for tech startups. Visibility companies like project44 and Fourkites are on the list as shippers and 3PLs continue to seek visibility solutions. Learn More: Andrew Cox The FreightTech 25 Point of Sale SpaceWaves The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

Vaccinating the Supply Chain with Andrew Kelley Andrew Kelley and Joe Lynch discuss vaccinating the supply chain. Andrew is the Chief Commercial Officer at BoxLock, a company that facilitates secure vaccine transfer for biotechs, manufacturers, labs, hospitals, and clinics. About Andrew Kelley Andrew Kelley is the Chief Commercial Officer at BoxLock. Andrew is an experienced technology executive and entrepreneur with over 20 years of experience in supply chain, logistics, SaaS, software, and technology-enabled services businesses. Prior to joining BoxLock, Andrew held leadership positions at Bell Creek Partners, Haulme, Omnitracs, and Dell. Andrew has an MBA from Harvard Business School, a Masters in Science in Mechanical Engineering from the Massachusetts Institute of Technology, and a Bachelor of Science from North Carolina State University. About BoxLock BoxLock is the industry leader in secure, unattended delivery technology. The company's inventory, access, and security solutions integrate into existing systems to help businesses make their supply chain more efficient, accountable, and reliable in the first and final mile. BoxLock's unique combination of barcode scanner and connectivity allows an unprecedented level of secure integrations without the need for complicated and unreliable mobile software or key fobs. Key Takeaways: Vaccinating the Supply Chain Vaccine Supply Chain and Logistics Challenges xxx Driving Visibility, Security, and Accurate Audit Logs Many medical and pharma supply chain managers use BoxLock's access control and inventory management solution to make supply chains more accountable, more reliable, and more efficient, wherever assets are transferred. BoxLock has developed a unique padlock with a scanner that enables supply chain visibility and security at the point of asset transfer. The smart padlock works with a broad range of hasped storage containers, refrigerators, cabinets, and doors, for maximum compatibility and security. Note: a hasp is the metal hinge mechanism that enables a container or door to be locked. BoxLock is easy for delivery drivers to recognize and use for unattended deliveries. For secure unattended deliveries, the package barcode is scanned by the padlock scanner, the container opens, and the package can be put in the secure container and locked. The BoxLock scanner can also be used to facilitate secure vaccine transfer within biotechs, manufacturers, labs, hospitals, and clinics. In medical facilities, personnel badges can be scanned by the BoxLock scanner. The scan feature enables real-time visibility and a more accurate audit log. Learn More: Andrew Kelley BoxLock BoxLock Video Securing the First, Middle and Last Mile with Andrew Kelley Year 2025 – The Future of the 3PL Industry with Andrew Kelley The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

Making FreightTech Sticky with Nick Dangles Nick Dangles and Joe Lynch discuss making freightech sticky. In the podcast interview, Nick provides strategies for developing, marketing, and implementing freight technology that will be sticky. About Nick Dangles Nick Dangles is the C0-founder of Kinetic, a company that helps freight tech companies get their products to market faster and with better adoption. Nick is a tenured veteran of full truckload freight brokerage who has firsthand knowledge of technology's power in the freight industry. Nick's operational focus and capacity to find a path forward, no matter the challenge, make his skills indispensable when working on a project, problem, or idea. Nick received his degree in Philosophy from The University of Illinois and received his law degree from Loyola University Chicago School of Law. About Kinetic Kinetic helps freight tech companies get their products to market faster and with better adoption. It's not enough to simply build a great product. To succeed, both startups and companies at scale need to make decisions about how to effectively acquire new customers and address their target audience. By leveraging our network and transportation experience, we assess the current market understanding of your product to help find product-market-fit and provide support to your sales and marketing teams. We also partner with your company to build and deliver effective training materials, drive adoption throughout an organization, and provide basic customer support. Key Takeaways: Making FreightTech Sticky FreightTech refers to technologies that aid in the movement of freight or management of supply chains through logistics. Sticky means anything about a technology that encourages a user to use it longer and more often. A technology is sticky if a user tends to stay for a long time and to return. FreightTech companies will be more sticky if they do the following: Develop tech that is: Visually appealing. Intuitive. Something users enjoy and want to share, the potential to go viral. Avoid feature bloat – keep it simple – solve the problem the user has elegantly. Useful – don't attempt to change user behavior if possible. Reminders and messages reminding them to come back - suck them in Use data to see what features are getting used Many consumer technologies like Facebook, Twitter, Lyft, Uber, Shipt, etc. are considered sticky because users use the applications regularly. Create marketing campaigns and messaging that gets to the heart of why people buy. Freighttech marketers should get a deep understanding of why people buy their products. Ideally, the product has a brand that is: Relevant to the customer (something they care about) Ownable (something the company is capable of fulfilling) Differentiating (something that makes the company special, different, and better than the competition) Customer success and adoption is a critical element in making freighttech sticky and many companies overlook it's importance. Learn More About Making FreightTech Sticky Nick Dangles Kinetic The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

What Big Shippers Need from Their 3PL with Andy Nitz Andy Nitz and Joe Lynch discuss what big shippers need from their 3PL. As the Director of Logistics at a very big shipper, Andy has unique insights into the shipper-3PL relationship. About Andy Nitz Andy Nitz is the Director of Logistics at Daikin Applied Americas. Prior to joining Daikin, Andy was the Vice President of a management consulting firm. Earlier in his career, Andy was the Vice President of Distribution and Logistics for a privately held safety products company. Andy started his career in logistics and distribution leadership first at Macy's and then at Toys R Us. Andy attended Bowling Green State University and graduated with a double major in Marketing and International Business while playing on the football team. About Daikin Daikin Applied designs and manufactures technologically advanced commercial HVAC systems for customers around the world. Daikin Applied products, solutions, and services are sold through a global network of dedicated sales, service, and part offices. Daikin Applied's parent company, Daikin Industries, Ltd. Is a Fortune 1000 company with revenues in excess of $20 billion and more than 50,000 employees worldwide, making it the largest HVAC manufacturer in the world. Key Takeaways: What Big Shippers Need from Their 3PL RFP stands for request for partnership, not just request for pricing. Big shippers are looking for a strategic partner – not a transactional relationship (married, not dating). Cultural fit Big shippers are looking for 3PLs that have the right culture. Having a culture of continuous improvement, hon – help us get better – our goal is to be world-class Services and scale Big shippers need 3PL partners who can provide the services required to properly service their account. If the 3PL needs to partner with other companies, they should be accountable for their performance. Big shippers also need their 3PL partner to be big enough to be a true partner, which means they can invest in the relationship and support the shipper's growth goals. Hiring a smaller 3PL is risky for a large shipper. Technology Big shippers require their 3PL partner to be able to provide world-class technology. The 3PL should be able to procure, customize, implement, and maintain systems that enable the shipper to be world-class. Since fright tech is always evolving, the 3PL must stay abreast of enhancements and innovations. Reporting For the Shipper-3PL relationship to strive, they must agree on key performance indicators and meeting cadence including quarterly business reviews. Additionally, the 3PL must be completely accountable for the issues driving the KPIs. Learn More About What Big Shippers Need from Their 3PL Andy Nitz Daikin Applied The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

How Will You Compete with Amazon with Charley Dehoney Charley Dehoney and Joe Lynch discuss how will you compete with Amazon. Charley is an entrepreneur, executive, and investor in the logistics and transportation space who has successfully launched and grown multiple companies. About Charley Dehoney Charley Dehoney is a growth-focused executive, board member, and investor, with more than 17 years of experience at the intersection of transportation technology. He's helped launch, build, and scale companies that have supported hundreds of millions of dollars in growth. Charley is currently serving as President of Fitzmark, a mid-sized 3PL. Previously, Dehoney served as CEO of Manning's Truck Brokerage, a 50-year-old, logistics company acquired in 2020 by Fitzmark, Inc. Dehoney has also held executive roles in several high growth and venture capital-backed logistics businesses. He lives in Omaha, Nebraska with his beautiful wife and three strapping young sons. About Fitzmark FitzMark is a leading Indianapolis-based transportation and logistics provider. Fitzmark delivers technology-enabled third-party logistics solutions to shippers and carriers. Fitzmark specializes in expedited transport, dry van, flatbed, refrigerated freight, warehousing, and multimodal. Fitzmark has warehousing locations in Los Angeles, Chicago, Atlanta, and Indianapolis. Additionally, Fitzmark has offices in over a dozen cities nationwide with new locations planned. Key Takeaways: How Will You Compete with Amazon In the episode title, "Amazon" represents all of the tech-forward competitors who have entered the transportation and logistics market. The Amazons of the world have some distinct advantages over the average 3PL or broker. A few of those advantages include: A worldview that technology can transform an industry and that great tech companies can and should scale very rapidly. A plan to build a better mousetrap - not just compete head to head with the existing players in the market. A goal to create a superior customer experience using technology. Access to capital either because of venture capital / private equity backing or because the company is publically traded. Money to invest in sales and marketing. While many 3PLs and brokers skimp on websites and digital marketing, the Amazons will invest because they know there is a good return on investment. Mindshare, which is a marketing term that describes the amount of consumer awareness or popularity surrounding a particular product, idea, or company. To successfully compete against the Amazons, Charley recommends the following: Build a niche and become extremely competitive within that niche. If you develop a service offering that solves the unique challenges of a specific niche, your company will be able to compete and win even against larger rivals. Leverage the proper capital sources to scale your companies growth: Angel investors/Venture capital for start-ups. Bank lending/Growth equity for relatively mature companies that are looking for capital to expand or restructure operations, enter new markets, or finance a significant acquisition without a change of control of the business. Private equity to fund strategic exit and or acquisitions. Learn More How Will You Compete with Amazo Charley Dehoney Fitzmark The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

Developing the Perfect Quote with Zeke Ziliak Zeke Ziliak and Joe Lynch discuss developing the perfect quote. As Global Vice President, Transportation & Logistics Industries at PROS, Zeke, and his team help transportation and logistics companies develop fast and accurrate freight quotes using dynamic pricing. About Zeke Ziliak Zeke Ziliak is the Global Vice President, Transportation & Logistics Industries at PROS. At PROS, Zeke and his team provide science-based pricing strategies to transportation and logistics companies. Since Joining PROS 15 years ago, Zeke has held various positions of increasing responsibility. Positions include Senior Product Manager, Director of Business Development, and Executive Account Manager. Prior to joining PROS, Zeke was a music promoter and talent manager. Zeke began his career in corporate risk mitigation for an energy company. Zeke earned a Bachelor of Science, Biology/Chemistry from the University of Houston. Zeke attended UH as a National Merit Scholar on a full academic scholarship. About PROS PROS (NYSE: PRO) provides AI-based solutions that power commerce in the digital economy. Using artificial intelligence, PROS accelerates customers' ability to embrace digital selling and eCommerce channels. With predictive and prescriptive guidance, companies are enabled to dynamically price, configure and sell their products and services across all channels with speed, precision, and consistency. PROS customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions. Key Takeaways – Developing the Perfect Quote The perfect freight quote would have the following attributes: Available quickly, instantly if possible. Accurate, meaning a high probability of getting the desired outcome, which usually means winning the business. Note: Sometimes companies provide a quote even though they don't want the business. In this case, you want to be able to provide a quote that will be too high. Easily developed, ideally automated with an opportunity for human review. Most transportation and logistics companies are able to provide freight quotes much faster than just a few years ago due to increasingly good technology and access to freight data. However, the industry leaders are using dynamic pricing powered by artificial intelligence, which provide the best in class speed and accurracy that shippers now expect. By using dynamic pricing to develop freight quotes, transportation and logistics companies can achieve the following" Fast quote turn around time (QTAT) Accurrate freight quote that access historical and market data along with internal tribal knowledge. Balance of all the internal competing objectives. Inside logistics providers, the sales, operations, and finance groups may all have competing objectives (margin targets) that must be considered on the freight quote. Collaboration. In order to get the perfect quote, transportation providers must be able to collaborate with their carrier networks and partners. Learn More About Developing the Perfect Quote Zeke Ziliak PROS PROS Video – Price Fast and Price Smart Dynamic Pricing is Transforming Logistics with Zeke Ziliak The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast

A Better Solution for SMB Shippers with Ryan Collier Ryan Collier and Joe Lynch discuss a better solution for SMB shippers. Small and midsize business shippers face unique challenges. SMB shippers often feel overlooked and undervalued by 3PL and brokers. About Ryan Collier Ryan Collier is a Principal Designer at Convoy focused on understanding the problem space and designing solutions to meet the needs of transportation professionals. Prior to joining Convoy, Ryan designed and led design teams in education, healthcare, and government services. Ryan earned a Master of Science in Human-Centered Design and Engineering from the University of Washington. When not dreaming up new ways to help shippers, Ryan can be found dreaming up a new guitar lick or chasing his two kids around the backyard. About Convoy Convoy is the nation's most efficient digital freight network. They move thousands of truckloads around the country each day through an optimized, connected network of carriers, saving money for shippers, increasing earnings for drivers, and eliminating carbon waste for the planet. Convoy uses technology and data to solve problems of waste and inefficiency in the $800B trucking industry, which generates over 72 million metric tons of wasted CO2 emissions from empty trucks. Fortune 500 shippers like Anheuser-Busch, P&G, Niagara, and Unilever trust Convoy to lower costs, increase logistics efficiency, and achieve environmental sustainability targets. Key Takeaways: A Better Solution for SMB Shippers SMB shippers often face the following challenges when it comes to truckload shipping: Lack of process or a very manual process for getting freight quotes, booking, tracking, and paying for truckload shipments. Distrust of transportation providers and a belief that they are paying too much, not getting access to the same rates as larger shippers. Overpaying for truckload shipments. No insights or business intelligence on their freight spend. No dedicated logistics or transportation person internally because their smaller shipping volume doesn't justify the investment Ignored by many transportation companies who are not interested in smaller shippers. By utilizing a digital freight network provider like Convoy, SMB shippers can streamline their shipping process while reducing costs. In the interview, Ryan described the following advantages that SMB shipper gain when they use Convoy: Instant truckload freight quote from Convoy's website with a competitive price that is the same whether the shipper is Walmart or the corner store. Access to a huge carrier network that has fewer freight claims and fewer accidents. Because Convoy is a preferred shipper (tons of freight, great app, and free quick pay) they attract the best carriers. Superior customer experience enabled by industry-leading technology. Monthly business review to discuss shipper metrics and carrier performance. Phone app that makes tracking and tracing easy for both shippers and carriers. Real-time visibility. Additionally, Convoy is the preferred choice for many trucking companies because they have lots of good freight and a great phone app that streamlines the process. If carriers download the Convoy app to their phone, they will get quick pay with no factoring cost. Learn More: A Better Solution for SMB Shippers Ryan Collier Convoy Promotion - Up to $3K off truckload shipping The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast