

The Logistics of Logistics
Joe Lynch: Transportation, Logistics Podcaster
The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what's next in logistics and supply chain delivered via podcasts, videos, and articles.
Topics include:
Transportation Topics
Small package, Small parcel, Air Cargo, Ocean Shipping, Ocean freight, Bulk carriers, Cargo ships, Container ships, Tankers (ocean tankers), Refrigerated ships (reefers), Roll-on/roll-off ships, Multi-purpose ship, General cargo ship, Break bulk cargo, General cargo, Less Than Truckload, LTL, Tractor,
Trailers, Tractor-trailers, 48-foot trailer, 53-foot trailer, Truck lift-gate, Truck terminals, Truckload (TL),
Full Truckload (FTL), Freight, Palleted freight, Pallets, Fleet acquisition, Equipment, Drivers, Truck Drivers, Driver leasing, Driver training, Driver safety, Hours of Service (HOS), Electronic Logging Device (ELD), Driver outsourcing, Dedicated Contract Carriage (DCC) Carrier contract, Spot rates, Contract rates, Pickup and delivery, Carrier Instructions, Freight characteristics, Dock management, Intermodal, Containerization, Containers, Final mile, Last mile, Rail transportation
Warehousing Topics
Warehouse storage, manufacturers, importers, exporters, wholesalers, transport businesses, customs, Pick and Pack, Sub-assembly, Site Location, Distribution Center Management, Inbound shipping, Outbound shipping, Receiving, Putaway, Put-away, Order processing, Replenishment, Pulling, Restocking, Picking, Validation, Sorting, Distribution Center Management System (DCMS), Vendor Managed Inventory (VMI), Supply, Demand, Inventory, Inventory Management, Cross-docking, Cross-dock, Ecommerce fulfillment, Fulfillment, Packaging
Logistics Topics
3rd party logistics, 3PL, 4th party logistics, 4PL, Just-in-Time (JIT), Payment auditing, Freight auditing, Payment Processing, Freight brokerage, Freight broker, Digital freight brokerage, Digital freight broker, Transparency, Visibility
Special Topics
Direct to Home, Direct to Store, Sustainability, Green Logistics, Reverse Logistics, Product Lifecycle Management, Supply Chain Security Analysis, Contingency planning, Crisis Planning, Global Expansion, Foreign Trade Zone (FTZ), Logistics Consulting, Transportation Consulting, Import / Export, Customs, Labor Management, Marketing Services, Customer Service
Technology Topics
Supply chain technology, Freighttech, Freight tech, Freight technology, EDI, Enterprise Resource Planning (ERP), Predictive Analytics, Technology Services, Web Services, Global Trade Management (GTM), Transportation Management System (TMS), Warehouse Management System (WMS), Supplier Management, Customer Management, Cloud Based Solutions, Wireless
Topics include:
Transportation Topics
Small package, Small parcel, Air Cargo, Ocean Shipping, Ocean freight, Bulk carriers, Cargo ships, Container ships, Tankers (ocean tankers), Refrigerated ships (reefers), Roll-on/roll-off ships, Multi-purpose ship, General cargo ship, Break bulk cargo, General cargo, Less Than Truckload, LTL, Tractor,
Trailers, Tractor-trailers, 48-foot trailer, 53-foot trailer, Truck lift-gate, Truck terminals, Truckload (TL),
Full Truckload (FTL), Freight, Palleted freight, Pallets, Fleet acquisition, Equipment, Drivers, Truck Drivers, Driver leasing, Driver training, Driver safety, Hours of Service (HOS), Electronic Logging Device (ELD), Driver outsourcing, Dedicated Contract Carriage (DCC) Carrier contract, Spot rates, Contract rates, Pickup and delivery, Carrier Instructions, Freight characteristics, Dock management, Intermodal, Containerization, Containers, Final mile, Last mile, Rail transportation
Warehousing Topics
Warehouse storage, manufacturers, importers, exporters, wholesalers, transport businesses, customs, Pick and Pack, Sub-assembly, Site Location, Distribution Center Management, Inbound shipping, Outbound shipping, Receiving, Putaway, Put-away, Order processing, Replenishment, Pulling, Restocking, Picking, Validation, Sorting, Distribution Center Management System (DCMS), Vendor Managed Inventory (VMI), Supply, Demand, Inventory, Inventory Management, Cross-docking, Cross-dock, Ecommerce fulfillment, Fulfillment, Packaging
Logistics Topics
3rd party logistics, 3PL, 4th party logistics, 4PL, Just-in-Time (JIT), Payment auditing, Freight auditing, Payment Processing, Freight brokerage, Freight broker, Digital freight brokerage, Digital freight broker, Transparency, Visibility
Special Topics
Direct to Home, Direct to Store, Sustainability, Green Logistics, Reverse Logistics, Product Lifecycle Management, Supply Chain Security Analysis, Contingency planning, Crisis Planning, Global Expansion, Foreign Trade Zone (FTZ), Logistics Consulting, Transportation Consulting, Import / Export, Customs, Labor Management, Marketing Services, Customer Service
Technology Topics
Supply chain technology, Freighttech, Freight tech, Freight technology, EDI, Enterprise Resource Planning (ERP), Predictive Analytics, Technology Services, Web Services, Global Trade Management (GTM), Transportation Management System (TMS), Warehouse Management System (WMS), Supplier Management, Customer Management, Cloud Based Solutions, Wireless
Episodes
Mentioned books

Nov 10, 2021 • 1h 11min
Supply Chain: Cash or Trash with Seth Page
Supply Chain: Cash or Trash with Seth Page Seth Page and Joe Lynch discuss supply chain: cash or trash. Seth is the COO of TroughPut.ai, an artificial intelligence (AI) supply chain pioneer that enables companies to detect, prioritize and alleviate dynamic operational bottlenecks in real-time. Webinar - Demand Planning in VUCA Times with Ali Raza About Seth Page Seth Page is a senior technology executive, 8x entrepreneur, operator and cross-border deal-making expert who seamlessly bridges the worlds of technology, operations and finance. An expert in equity investments and scaling start-ups to venture-capital backed high-growth companies and into successful exits, divestitures, and IPO trajectories. Deep, hands-on technology roots underpin over two decades of business development, operations and venture activity. Tech pioneer and founder providing deal flow origination for angels, venture capital firms, corporations and family offices in diverse yet interconnected areas including Industrial AI, IOT, Artificial Intelligence, Machine Learning, Data Science, Operations Technology, Enterprise, Telecommunications, Security & Access Control. He has founded, funded, scaled and exited multiple start-ups for investors, including: ThroughPut.ai; DataRPM (acquired: Progress); UniKey; PV Media Group (acquired: RhythmOne / Blinkx); RayV (acquired: Yahoo); Oyster Optics (acquired: Techquity); AdOnNetwork (acquired: PVMG); Trade.com (acquired: ABM AMRO); as well as deals including Xoom.com (IPO & acquired: NBC); LendingTree (IPO & acquired: IAC); Fetchback (acquired: eBay / GSI); Samsung (acquired: mSpot); xanox (joint acquisition by Axel Springer and PubliGroupe); Litronic (acquired Pulsar & IPO), and many other transactions. Seth earned an Executive MBA with honors in International Business from the Thunderbird School of Global Management, as well as a BS in Economics and a BS in German Linguistics & Literature, both from the University of California, Irvine, as well as a scholarship to study Volkswirtschaft and Germanistik at the Georg-August-Universität in Göttingen, Germany. About ThroughPut Inc ThroughPut.ai is a Silicon Valley-based Supply Chain AI leader that puts Industrial Material Flow on Autopilot by leveraging existing Enterprise Data to achieve superior Business, Operations, Financial and Sustainability Results. ThroughPut's AI-powered Supply Chain software predicts Demand, reorients Production Capacity, reassigns Warehouse Space, and reorders Materials optimally, so businesses minimize overpromising and under-delivering. By way of ThroughPut's Supply Chain AI Orchestration software that sits on top of existing data architectures, ThroughPut improves material flow and free-cash-flow across the entire end-to-end value chain more than 5-times faster than leading contemporary solutions. The founding team is led by seasoned serial entrepreneurs with real-world AI, Supply Chain, Manufacturing, Transportation and Operational experience, from the shop-floor to the top-floor, at leading Fortune 500 Industrial Companies & pioneering Enterprise Technology companies. Key Takeaways: Supply Chain: Cash or Trash Seth Page is the COO of ThroughPut.ai, an artificial intelligence (AI) supply chain pioneer that enables companies to detect, prioritize and alleviate dynamic operational bottlenecks in real-time. In the podcast interview, Joe and Seth discuss the enormous waste in supply chains. While supply chains create all the wonderful goods and services we enjoy, they also produce a lot of waste. Approximately one-third of supply chain output is waste – it adds no value for anyone. The waste is horrible for bottom lines and the environment. According to Boston Consulting Group's recent report, 80% of greenhouse gases are created by supply chains so to improve sustainability and profitability, companies must address the waste in the supply chain. The waste occurs because supply chain data is in separate silos and decisions are made to optimize locally – not globally. In other words, each player in the supply chain makes a rational decision based on the information that they have. While that decision might be good for their organization, it might be a bad for the end-to-end supply chain. Supply chain practitioners make decisions using faulty forecasts, old assumptions, and outdated tools. ThroughPut provides an integrated view of company-wide operations by pulling data from all of your disparate systems. Throughput can identify and manage constraints to free cash flow, while meeting revenue targets with output. To make better decisions, supply chain practitioners need demand sensing with real-time intelligence that can be used to create better demand forecasts. With demand sensing, companies can easily predict near-future demand patterns to streamline the flow of materials, processes, output, and free cash flow across your integrated supply chain. Seth and the team at ThroughPut unlock operations agility and efficiency, to meet unpredictable customer demands, while creating uninterrupted flow of materials through supply chain networks. This approach minimizes waste and maximizes profitability. Learn More About Supply Chain: Cash or Trash Seth Page LinkedIn Throughput.ai The New Retail Paradigm with Ali Raza Putting Supply Chains on Autopilot with Ali Raza Webinar - Demand Planning in VUCA Times with Ali Raza The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 8, 2021 • 1h 1min
The New World Of Warehousing with Matt Fain
The New World Of Warehousing with Matt Fain Matt Fain and Joe Lynch discuss the new world of warehousing. Matt is the Co-Founder and CEO of popcapacity, which is dedicated to simplifying the process for sourcing warehouse space. About Matt Fain Matt Fain is the Co-Founder and CEO of popcapacity™, which provides a cloud-based platform that enables shipper and suppliers to seamlessly connect. Matt started his career as an electrician, and quickly found himself selling the products he once installed. He fell in love with the "Art of Sales" and found himself eventually owning a 3PL logistics franchise with Bluegrace Logistics. After some very successful years Matt decided to sell the company and shifted his focus to asset-based trucking. Matt started a company called GO Expedited, which primarily focused on high-value, time-critical, urgent freight. This is where he started to see the massive change in final mile logistics, warehousing, and fulfilment and what the future may hold. After several confirming conversations Matt and his partner, Derek Loftus decided to start popcapacity™ in 2021 with the vision of delivering frictionless warehouse and fulfillment capacity by leveraging a digital marketplace, AI and virtual touring. About popcapacity™ Popcapacity™ is the first true digital marketplace for warehousing and fulfillment space. By leveraging AI and virtual touring technology, they have accelerated and enhanced the way shippers and suppliers directly connect on amazing opportunities! The popcapacity™ marketplace allows suppliers a digital way to showcase their space and receive opportunities from customers that make sense for their business. Shippers leveraging the popcapacity™ marketplace gain access to over 30,000,000 million square feet of warehousing and fulfilment capacity at their fingertips. Fully equipped with "Digital Space Matching" technology and virtual touring to ensure you are connecting with the perfect partner. Popcapacity is Supply Chain's AirBnb for Warehousing & Fulfillment space. Key Takeaways: The New World Of Warehousing Matt Fain is the Co-Founder and CEO of popcapacity, which is dedicated to simplifying the process for sourcing warehouse space. In the podcast interview, Joe and Matt discuss the new world of warehousing. Below are the changes that were reviewed on the podcast: Nano-fulfillment / Micro-fulfillment. To support same-day, next-day shipping, some companies are opening warehouses that are smaller and located closer to population centers. Labor crisis. As ecommerce fulfillment booms, some warehousing companies are struggling to find good talent willing to work in warehousing. Productivity improvement / technology investment. As ecommerce fulfillment becomes an increasingly important part of the economy, warehousing companies are investing in technology to increase productivity. New tech-centric competitors entering the market with innovative business models. Companies like Ware2Go, Flexe, STORD and popcapacity are transforming the warehousing business with technology that greatly improves the customer experience. Just-in-time vs just-in-case. Many companies, especially manufacturers, utilize a just-in-time (JIT) approach to inventory management. With the delays caused by the pandemic and the port congestion, some JIT practitioners are adding more inventory just-in-case. Sustainability. Consumers and shippers are now expecting their logistics partners to offer more sustainable solutions. The largest logistics companies are investing heavily in sustainability which will force the whole industry to invest to keep up. Customer experience. Technology companies, led by Amazon, are creating a superior customer experience. Example: Ware2Go is providing on demand warehousing, so companies can scale with on‑demand warehousing and a nationwide fulfillment network. Matt and his team at popcapacity leverage proprietary technology to streamline the process of procuring warehouse space, while also understanding the power of relationships in supply chain. Learn More About The New World Of Warehousing Matt Fain LinkedIn popcapacity popcapacity LinkedIn The Ware2Go Story with Steve Denton The Flexe Story with Dave Glick The STORD Story with Sean Henry The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 5, 2021 • 36min
FreightTech Meets FinTech with Victor Ofstein
FreightTech Meets FinTech with Victor Ofstein Joe Lynch and Victor Ofstein discuss freight-tech meets fin-tech. Victor is the Head of Strategic Partnerships at Melio where he brings Melio's seamless online payments to the logistics and transportation industry. About Victor Ofstein Victor Ofstein heads Melio's Freight and Logistics practice, introducing innovative digital payment solutions to brokers, carriers, forwarders, factors and shippers. Prior to joining Melio, he was a founding team member of Freightos, the online digital marketplace for international freight, and served for 7 years as their COO, playing a key role in streamlining and digitizing back office logistics operations such as quoting, pricing and payments. His career has spanned two decades at the intersection of software, services and billing, leading large scale customer engagements at IBM (IBM), Amdocs (DOX) and Accenture (ACN). In his precious free-time, Victor enjoys hiking and camping with his wife and six kids. About Melio Melio is a payment solution that streamlines your workflow and helps you manage cash flow. Pay business bills the way that suits your business best. With Melio, you can pay all your shippers, carriers and factors with ACH, check, debit or a credit card - even if they don't accept cards. Melio integrates fully with QuickBooks, so you can manage and track every payment in one place. Key Takeaways: FreightTech Meet FinTech with Victor Ofstein Victor Ofstein is the Head of Strategic Partnerships at Melio, a company that is bringing fin-tech to freight-tech. According to Victor, the number one question in transportation and logistics is "Where is my stuff?" The number two question in transportation and logistics is "Where is my money?" Victor and the team at Melio are making it easier for transportation and logistics companies to make and receive payments. In our personal lives, we have gotten use to consumer payment technologies that make getting and receiving money very easy. In our professional lives, payments are often a hassle with an over-reliance on checks and snail mail. Given the importance of cash flow and on-time payments to carriers, brokers, and 3PLs partners, companies need the flexibility, speed, and convenience of fin-tech – similar to the consumer experience. Melio is the simplest way to pay vendors and contractors. With Melio, companies can pay any invoice with a bank transfer for free, or use their credit card to defer payment (2.9% fee). Vendors receive a check or a bank deposit. In addition, Melio's technology integrates into transportation management systems which makes payments and accounting even easier. Learn More: FreightTech Meets FinTech Victor Ofstein LinkedIn Melio The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 3, 2021 • 42min
DTC Frozen Food with Richard Gray
DTC Frozen Food with Richard Gray Richard Gray and Joe Lynch discuss DTC frozen food. Richard is the founder and CEO of Gray Growth Strategies, a consulting company that provides custom-tailored solutions for refrigerated or frozen food fulfillment needs. About Richard Gray Richard Gray is a leading strategist in global direct-to-consumer marketing and business model development. An expert brand marketer across multi-channel environments, he achieves results quickly and within optimized budgets. His expertise lies in frozen food logistics, and he is well versed in operations, supply chain, manufacturing, administrative, and more, with a deep understanding of how to pull the end product through the marketplace. Richard understands the process of structuring a business around a product, service or concept full circle and has developed deep experience in a broad range of industries in most every possible trade class: manufacturing, wholesale, distribution, multi-level, retail, and D-T- C. His primary focus is now helping food & beverage brands both large and small, launch and/ or scale in the fast-paced world of ecommerce. He's helped develop DTC programs for some of the leading Ecommerce food and meal delivery services in the country. About Gray Growth Strategies Gray Growth Strategies provides custom-tailored solutions for refrigerated or frozen food fulfillment needs. Their specialty is shipping services for e-commerce companies selling frozen food products on platforms such as Amazon and Shopify. If you need help figuring out the logistics of DTC frozen foods, they are here to help you. With strategically placed frozen food fulfillment centers, you can ship your products quickly and affordably to your customers. They'll help you with a full logistics strategy to ensure your customers get the perfect product efficiently. Their relationships with the top shipping partners and leading cold storage companies become your assets. They've developed all the necessary relationships to provide you with the perfect solution for your DTC frozen food business. If you're looking for a partner to help with the logistics and e-commerce implementation of your DTC frozen food product, they're ready to go to work for you. Key Takeaways: DTC Frozen Food Richard Gray is the Founder and CEO of Gray Growth Strategies, a consultancy that develops custom-tailored solutions for refrigerated or frozen food shippers. DTC frozen food is one of the biggest fulfillment and logistics challenge. DTC = direct to consumer, usually direct to the consumers home. Direct to consumer (DTC) frozen food has the following challenges: Ensuring the business case is feasible and profitable DTC is not a winning strategy for many products Customer acquisition Getting new customers is difficult and expensive Keeping customers / Repeat business Customers must receive their shipment in pristine condition or they will not reorder The cost of refunds and or a poor experience is a lost customer Transportation costs Small parcel costs may be as high at 30-40% of the total cost Cash flow problems Transportation, fulfillment, packaging, and inventory in multiple locations can create cash flow problems so proper funding is key Richard and his team at Gray Growth Strategies works with frozen food companies that need a winning direct-to-consumer strategy. Gray Growth Strategies has the strategic, marketing, and operational experience and expertise to ensure that DTC shipper succeed. Gray Growth Strategies provides turnkey refrigerated and frozen food logistics solutions for ecommerce brands. Learn More About DTC Frozen Food Richard Gray LinkedIn Gray Growth Strategies Gray Growth Strategies flyer White Paper The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nov 1, 2021 • 33min
Disruptive Tech in The Supply Chain with Charley Dehoney
Disruptive Tech In The Supply Chain with Charley Dehoney Charley Dehoney and Joe Lynch discuss disruptive tech in the supply chain. Charley is the Vice President of ZEBOX AMERICA, an international incubator and accelerator of innovative startups focused on two sectoral areas: transport, mobilities, logistics and industry. About Charley Dehoney Charley Dehoney is the Vice-President of ZEBOX AMERICA, an international incubator & accelerator for innovative startups, focuses on two sectoral areas: transport, mobilities, logistics on the one hand & Industry 4.0 on the other hand. Following his studies at San Jose State University, in the heart of Silicon Valley, Charley naturally started his career in 2003 in the field of supply chain and logistic technologies, working in the sales teams of companies such as Fusion Logistics, Cargomatic and ShipHawk. Then, he acquired and managed Manning's Truck Brokerage, a 50-year-old, private equity-backed logistics company, which he successfully digitalized and sold in 2020 to FitzMark. After, he was the CEO of Freight Mango, a Global Digital Freight Marketplace focused on streamlining and automating global trade. Since August 2021, he has built and lead ZEBOX AMERICA, based in Arlington, Virginia. As a seasoned entrepreneur, investor and executive in logistics technology, Charley's mission is to connect the most innovative startups to corporate partners through ZEBOX. Being a lifelong athlete, Charley is passionate about coaching. Over the years, Charley also followed an entrepreneurial path and has been a dedicated mentor, coach and angel investor for many entrepreneurs in the field of logistic innovation. About ZEBOX ZEBOX is the international incubator and accelerator of innovative startups founded on the initiative of Rodolphe Saadé, CEO of CMA CGM and led by Matthieu Somekh, an expert on entrepreneurship and innovation. ZEBOX focuses on two sectoral areas: transport, mobilities, logistics and industry X.0 with at the heart of each project, advanced technologies like AI, blockchain, IoT, robotics, cybersecurity and virtual or augmented reality. ZEBOX is zeplace to be for innovative projects related to new techs enablers. ZEBOX offers startups two tailor-made support programs, adapted according to the progress of their project. Thanks to its international network of corporate partners (CMA CGM, Accenture, BNP Paribas, EY, Centrimex, CEVA) and opening to the world, ZEBOX offers an outstanding framework to build future interactions between startups, corporates, academics and investors. Key Takeaways: Disruptive Tech In The Supply Chain Technology is having a huge impact on the logistics and supply chain. Most technology projects deliver incremental improvement, while others are disruptive (in a good way) and change the way we do business. Increasingly, technology leaders are transforming businesses and industries by providing a superior customer experience. In the podcast interview, Charley Dehoney, Vice President of ZEBOX, an international incubator and accelerator, explains how ZEBOX is helping innovative startups launch and scale. ZEBOX offers startups with technological innovation in the sectors of transport, logistics and mobility two support programs: an incubation program and an acceleration program. The transport and logistics sectors are facing major transformation challenges where innovation plays a key role. More digitalization, more automation, more transparency, more traceability, and more sustainable development are all examples where startups can bring real added value and disrupt a market that has long been dominated by a few giants. The 3 main selection criteria to join ZEBOX are the sector of activity, the technology and the stage of maturity of the startup. The founding team which play a leading role in the success of a startup is of course added to this. ZEBOX was founded two years ago in Marseilles (France), by Rodolphe Saadé, Chairman and CEO of CMA CGM Group, alongside other noted leaders in the field such as GTT, CEVA Logistics, CIMC, BNP Paribas, Centrimex and INFOSYS. CMA CGM will invest a projected $36 million to expand operations in Hampton Roads Virginia, reinforce its headquarters in Norfolk, Virginia, and establish the American hub of ZEBOX in Arlington County, a startup incubator and accelerator. CMA CGM and ZEBOX will be in good company as Amazon's second HQ will be located in the same complex. Learn More About Disruptive Tech In The Supply Chain Charley Dehoney LinkedIn ZEBOX ZEBOX LinkedIn Top Trends in Supply Chain Tech with Charley Dehoney How Will You Compete with Amazon with Charley Dehoney The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Oct 29, 2021 • 1h 18min
The ROAR Logistics Story with Robert Rich
The ROAR Logistics Story with Robert Rich Bob Rich and Joe Lynch discuss the ROAR Logistics story. Bob is the Founder and President of ROAR Logistics, a based logistics company that delivers world-class service by rail, ocean, air or road. About Bob Rich Bob Rich is the Founder and President of ROAR Logistics, a Buffalo based logistics company that lives up to its name by delivering world-class service by Rail, Ocean, Air or Road (ROAR). Prior to founding ROAR with 3 associates in 2003, Bob held a series of positions with increasing responsibilities at both Rich's (his family's business) and other logistics companies. ROAR has enjoyed rapid growth and now has 8 locations within the USA. Bob gives all the credit to the ROAR team and the culture they have created. Bob earned a BS in Environmental Psychology from St. Lawrence University and an MBA from the Richard J. Wehle School of Business, Canisius College. When he is not busy leading the charge at ROAR, Bob is a family man who has diverse interests including acting, music, and volunteering in the Buffalo community. About ROAR Logistics Founded in 2003, ROAR Logistics entered the transportation industry as an upstart Intermodal Marketing Company (IMC), approaching an old industry with a fresh, innovative attitude. Pioneering a much-needed transformation in transportation services, Founder & President, Bob Rich III, set out with two associates and a vision to change the logistics landscape – placing shippers at the forefront of its mission to build a "World Class" logistics company. October 2018 marked the beginning of ROAR's 15th year in business and, today, the company continues to be recognized as a world-class industry leader in domestic truckload & LTL freight brokerage, intermodal marketing services, international freight forwarding, NVOCC and US-licensed customs brokerage services. Headquartered in Buffalo, New York, ROAR continues to grow successfully, with ten operations throughout the United States and a global network of agents providing comprehensive transportation services in over 150 countries worldwide. ROAR prides itself on delivering an extensive portfolio of award-winning transportation and logistics solutions – whether by Rail, Ocean, Air or Road – to a diverse clientele across a broad spectrum of industries. Key Takeaways: The ROAR Logistics Story Bob Rich is the Founder and President of ROAR Logistics, a Buffalo based logistics company that lives up to its name by delivering world-class service by Rail, Ocean, Air or Road (ROAR). In the podcast interview, Bob and Joe discuss Bob's life, career, and his role as the Founder and President of ROAR Logistics. Bob comes from a family of successful entrepreneurs and Bob grew up working in the family business. Bob started ROAR Logistics in 2003 with Tony Barnes, Beth Grieshober, and Guy Gessner. ROAR's first load booked was a rail shipment and was handled by Tony Barnes. Today ROAR has sales in excess of $315M and 180 associates in 10 offices nationwide. Bob believes that ROAR Logistics success is because of the people and the culture. Click here to see ROAR's Philosophy. Learn More Bob Rich on LinkedIn ROAR Logistics Rich's (Bob's family business) Robert Rich III IMDb (Bob is a musician, actor and film producer on the side) The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Oct 27, 2021 • 44min
The Great Logistics Industry Consolidation with Chris Wofford
The Great Logistics Industry Consolidation with Chris Wofford Chris Wofford and Joe Lynch discuss the great logistics industry consolidation. Chris is the Founder and Managing Partner of Wofford Advisors LLC, a strategic advisory boutique that provides best-in-class strategic advice to clients competing in the global supply chain, which includes all forms of transport, logistics, B2B and B2C movements of goods — and increasingly tech-enabled consumer and industrial services. About Chris Wofford Chris Wofford is the Founder and Managing Partner of Wofford Advisors LLC, an independent, strategic advisory boutique focused on M&A transactions in B2B and B2C movement of goods in the global supply chain. Chris started his career in the M&A group at DLJ-LA under Ken Moelis. His career path is unusual for having spent 10 years as a M&A banker prior to becoming the lead coverage officer in T&L. As a senior banker, he has run numerous industry groups at major investment banks for the past 30 years. He has executed over $120bn of buyside and sellside M&A assignments, including numerous cross-border transactions. Chris earned an MBA, Finance & Strategy, Booth School of Business from University of Chicago and a BA, History & East Asian Studies at Oberlin College. While at Oberlin Chris was All-Conference & Most Valuable Offensive Lineman, Varsity Football Team; Twice All-Conference & Captain, Varsity Lacrosse Team. About Wofford Advisors Wofford Advisors is an independent advisory firm focused on strategic idea generation and M&A transaction execution within the global supply chain and tech-enabled services sectors. We have a proven track-record of delivering successful outcomes for large public companies, family-owned businesses, as well as financial sponsors. Our team's M&A expertise ranges in size from $50 million to $50 billion enterprise value and encompasses contested and cross-border transactions. Founded by Chris Wofford, former head of Transport & Logistics Investment Banking at large financial institutions, such as Wells Fargo, Bank of America and Macquarie Capital, the firm reunites former colleagues from the earlier Bear Stearns M&A days, where Chris was a Senior Managing Director. During his 30+ year career, Chris has represented major corporations, such as UPS, FedEx, Ryder, Neptune Orient Lines (APL Logistics), GENCO, Norbert Dentressangle (now part of XPO/GXO), Ozburn-Hessey (now part of Geodis) and many others. Wofford Advisors' core services include Buyside Advisory, Sellside Advisory, Strategic Consulting and Complex and Cross Border Transactions. Please visit our website for a more comprehensive explanation of our credentials and capabilities. Key Takeaways: The Great Logistics Industry Consolidation Chris Wofford is the Founder and Managing Partner of Wofford Advisors, an independent, strategic advisory boutique focused on M&A transactions in B2B and B2C movement of goods in the global supply chain. Chris Wofford explains what's driving the great logistics industry consolidation, along with who is buying and who is selling. The great logistics industry consolidation is being driven by: The growth of ecommerce and home delivery (B2B shift to B2C) Tech disruption especially by companies backed by venture capital Low cost of borrowing money The hot logistics market is enabling financial buyers to buy, grow, and sell companies in a much faster time period (2-3 years instead of 5-7 years) Who is buying? Private equity companies who buy, grow, and sell logistics and transportation companies Larger companies that want to better serve their customers by adding new services, geographic footprint, capability, etc. Big logistics and transportation companies often face the choice of building new divisions/services or buying a company to gain those services Who is selling? Private equity companies who buy, grow, and sell logistics and transportation companies Entrepreneurs and family owned companies looking to exit Wofford Advisors was established as a platform to provide best-in-class strategic advice to clients competing in the global supply chain, which includes all forms of transport, logistics, B2B and B2C movements of goods — and increasingly tech-enabled consumer and industrial services. Learn More About The Great Logistics Industry Consolidation Chris Wofford LinkedIn Woffor Advisors LinkedIn Wofford Advisors The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Oct 25, 2021 • 50min
Different and Better with Nick Dangles
Different and Better with Nick Dangles Nick Dangles and Joe Lynch discuss different and better. Nick is the Co-founder of Kinetic, a company that helps freight tech companies increase sales, generate more effective marketing and drive long-term adoption of their product. About Nick Dangles Nick Dangles is the Co-founder of Kinetic, a company that helps freight tech companies get their products to market faster and with better adoption. Nick is a tenured veteran of full truckload freight brokerage who has firsthand knowledge of technology's power in the freight industry. Nick's operational focus and capacity to find a path forward, no matter the challenge, make his skills indispensable when working on a project, problem, or idea. Nick received his degree in Philosophy from The University of Illinois and received his law degree from Loyola University Chicago School of Law. About Kinetic Kinetic helps freight tech companies get their products to market faster and with better adoption. It's not enough to simply build a great product. To succeed, both startups and companies at scale need to make decisions about how to effectively acquire new customers and address their target audience. By leveraging our network and transportation experience, we assess the current market understanding of your product to help find product-market-fit and provide support to your sales and marketing teams. We also partner with your company to build and deliver effective training materials, drive adoption throughout an organization, and provide basic customer support. Key Takeaways: Different and Better Nick Dangles is the Co-founder of Kinetic, a company that helps freight tech companies get their products to market faster and with better adoption. In the podcast interview, Nick and Joe discuss what it takes to be different and better. One way to win new sales is to be seen as different and better by prospective customers. In the transportation and logistics space, many companies feel like their service has been commoditized. A commodity is an economic good, usually a resource, that has full or substantial fungibility: that is, the market treats instances of the good as equivalent or nearly so with no regard to who produced them. To be different and better, companies can do the following: Develop a specialty, a market niche where … Use technology as a way to reduce cost, streamline the process, and deliver a better customer experience. Leverage social media to communicate, connect, and persuade prospective customers. Create great content via articles, blog posts, videos, podcasts, etc.. Nick and the Kinetic team helps companies define and execute marketing strategies that work, whether you are a freight broker or freight technology provider. Learn More About Different and Better Nick Dangles Kinetic Making FreightTech Sticky with Nick Dangles The Increasing Freight Tech Table Stakes with Nick Dangles Better Customer Conversations with Tim Riesterer The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Oct 22, 2021 • 48min
The Dark Funnel with Tom Augenthaler
The Dark Funnel with Tom Augenthaler Tom Augenthaler and Joe Lynch discuss the dark funnel. As the founder of an influencer marketing company, Tom helps companies tell stories that make the customer the hero. Having customers and influencers talk positively about your company is one of the best ways to attract and win new business. About Tom Augenthaler Tom Augenthaler is the Founder and CEO of The Influence Marketer. On the website, Tom shares his ideas and knowledge of influencer marketing with others looking to learn about this powerful strategy. Tom is a pioneer in the space and has been working with influencers since 2007 while with Hewlett Packard, and as a consultant helping corporate clients since 2009. He is an international speaker, corporate trainer, and recognized as one of the Top 50 experts in the field by Talking Influence. Tom writes for several media outlets including Social Media Examiner and Social Media Today. Tom earned a Bachelor of Arts in History from Gettysburg College and a Master of Liberal Arts in English and American Lit from Harvard University. About 551 Media and The Influence Marketer The Influence Marketer is the best place to learn about B2B influencer marketing. Tom Augenthaler has been helping top brands utilize B2B influencer marketing since 2007, he is a true pioneer in the space. The Influencer Marketer provides lots of free content on influencer marketing and is the place to go for any company looking to start or improve their use of influencer marketing. Tom offers full team training on the many different aspects of the process, one on one mentoring, or strategy calls. He consults digitally and in-person to help B2B businesses build a marketing strategy that is right for them. Key Takeaways: The Dark Funnel Tom Augenthaler is the Founder and CEO of 551 Media, where he helps B2B companies build brand affinity with influencers. In the podcast interview, Tom explains that the dark funnel is a customer's purchasing journey that occurs off-site through social, paid, competitive, influencer and other channels not controlled or visible to the brand. In recent years, marketers have come to rely on sales funnels that culminate in a marketing generated lead, but increasingly savvy customers are avoiding the tactics and methods (webinars, white papers, cold calls, etc..) that put them in the sales funnel. Instead customers are educating themselves about their buying options via articles, blog posts, social media, videos, influencers, etc.. outside the view of the sales and marketing team. Prospects from the dark funnel often contact companies with a good understanding of the company's service offering and very close to making their buying decision. Marketing tools that enable marketers to engage, track, and contact prospects are great, however, some brands have been over-zealous and savvy customers are keeping themselves off the radar and in the dark funnel. Recent research by Sirius Decisions and Forrester suggests that 67% to 90% of the customer's purchasing journey is in the dark funnel - consuming off-site content. Tom and his team help companies navigate the dark funnel. They empower businesses to inspire, educate, and persuade through influencers. Learn More Tom Augenthaler Linkedin Tom Augenthaler Twitter The Influence Marketer A Better Way to Reach Your Target Market with Tom Augenthaler The Customer is the Hero with Tom Augenthaler The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Oct 20, 2021 • 47min
Owning The Customer Experience with Larry Gordon
Owning The Customer Experience with Larry Gordon Larry Gordon and Joe Lynch discuss owning the customer experience. Larry is is the Managing Director, GTM, Emtec Digital, a global technology services company that provides digital software engineering and transformation solutions to clients across multiple industries. About Larry Gordon Larry Gordon is the Managing Director, GTM, Emtec Digital. Prior to joining Emtec, Larry has held senior leadership positions at Cognizant and Capgemini and has founded and led IT services and software companies in the security, devops and digital transformation segments. He has also been a successful angel investor in the energy and cloud spaces. About Emtec Emtec is a global IT consultancy dedicated to helping world class organizations in the enterprise, education, and government markets drive transformation and growth by employing the latest enterprise technologies and innovative business processes. We empower our clients to accelerate innovation and deliver amazing client experiences to better compete and ultimately lead in their industry. Our "Client for Life" approach is built upon over 20 years of delivering rapid, meaningful, and lasting business value. Our offerings span the IT spectrum from Advisory, Applications (Enterprise, Custom, Mobile and Cloud) as well as Intelligent Automation, Analytic, Cyber Security and Infrastructure Services. Key Takeaways: Owning The Customer Experience Larry Gordon is the Managing Director, GTM, Emtec Digital, a firm that empowers their transportation and logistics clients to accelerate innovation and deliver amazing client experiences. In the podcast interview, Larry explains how the customer experience is increasingly enabled by technology. Consumer technology companies like Amazon have raised the bar on customer experience. Leading transportation, logistics, and warehousing companies are investing to deliver the best customer experience. The 3PL market is separating between the "haves" who have game-changing technology and the "have-nots" who are unable or unwilling to invest in technology. In the past, IT service companies developed systems that were focused on operational and financial functions that were not seen or use by the firm's customers. Today, IT service companies are not just not just developing systems that streamline the process – they are delivering customer experiences. When the customer is regularly interacting with the technology, the bar is very high. IT services companies who are developing customer experiences, work closely with customers (end customers) to understand their unique preferences. Emtec develops digital products or platforms that are customer facing – products that have the ability to delight customers and give your company a competitive advantage. Emtec is a global technology services company providing digital software engineering and transformation solutions to clients in logistics, transportation, and warehousing. Emtec also works some of the leading technology companies in the freight tech space. Learn More About Owning The Customer Experience Larry Gordon LinkedIn Emtec Emtec Digital The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube


