The StoryBrand Podcast

Have you ever felt like something is missing from your customers' experience? Or that you and your team are just "going through the motions?" Sure, you're delivering a great product, but it's just a business transaction. Worse, you and your team have lost the excitement you used to have about serving your customers. That's why I'm thrilled to sit down with Dan Heath on the Building a StoryBrand podcast. As the co-author of The Power of Moments, he's going to show you what's missing in your customer and team interactions. You're going to learn 4 ways to create powerful moments they'll always remember. As a leader, you don't need a ton of money or resources to create defining moments for the people you serve. You just need a desire and a little imagination to make your time with them unforgettable. After reading this blog post or listening to this podcast, you'll no longer be just delivering a product. Instead, you'll be creating memories that will last forever. http://buildingastorybrand.com/79

Do you always feel like you're short on time? Most days, it seems like there just aren't enough hours in the day to accomplish everything that matters to us. But what if the problem isn't how many hours we have — but how we're using them? That's the big idea from Daniel Pink, our guest today on the StoryBrand podcast. Daniel has done the research and studied the science, and it turns out that certain times are better than others for doing different types of work. Donald Miller sits down with Daniel to help you finally understand the smart way to structure your time. He points out the common time management mistakes he sees and how to fix them. And he shows you a simple way to pay attention to your natural rhythms, so you can maximize your productivity and creativity every day. The quest for the ideal schedule ends here! Listen to this episode to stop the constant stress of the time crunch. Then watch your days (and your life!) transform. http://buildingastorybrand.com/78

We may hide it well, but the truth is most of us business leaders and executives suffer from the same fears that plagued us in middle school — appearing incompetent, vulnerable, and foolish. These fears get in the way of our goals and mess up our relationships. But not this year. As we move into 2018, we're going to start with how to face your underlying fears in a healthy way. This week, Miles Adcox joins Donald Miller for this week's episode of Building a StoryBrand podcast. As the CEO of the therapeutic retreat center Onsite, he's been helping leaders like you and me understand how we need to embrace our fears rather than give in to the typical fight, flight or freeze responses. This is an inspiring conversation, and the wisdom Miles shares has the potential to launch our new year in a way that will forever change the way we lead. Don't miss it! http://buildingastorybrand.com/77

Since it's Christmas, we decided to wrap up all the practical advice from 2017 and give it to you in a single episode. Tune in to Blake Mycoskie, Chief Shoe-Giver and founder of TOMS, for the first three hires you should make as you scale up your business. Charles Duhigg, author of Smarter Faster Better reveals how to build mental models to help you avoid wasting time on unimportant tasks. Professional storyteller Tricia Rose Burt gives you the story structure that will help you resonate with your audience. And Robert Sutton, author of The A-hole Survival Guide, will tell you how to avoid jerks at the office. We'll finish with advice on how to close deals from Molly Fletcher, author of A Winner's Guide to Negotiating. Whether you're traveling today or just waiting around for Christmas dinner to come out of the oven, listen to these episodes you may have missed or review the key points of 2017. We hope you've learned as much as we have from our guests this year. And we wish you a happy, healthy business that will bless you and your loved ones as it grows. http://buildingastorybrand.com/76

Get our most helpful advice from some of our favorite interviews in a single episode! As we close out the year, we've selected five big ideas from our conversations that zero in on building your business. You get to hear from Seth Godin, marketing genius, about speed versus perfection when it comes to launching your product. You'll learn how to reverse engineer your goals from Fizzle director, Chase Reeves, and how to get your team to focus on and execute your most important goal from 4DX co-author Chris McChesney. Nancy Duarte will teach you how to structure your upcoming presentation. Finally, copywriting extraordinaire Ray Edwards will reveal the magic words you need to use with your customers to make you money. If you're traveling over the holidays, this is a great way to find helpful episodes you may have missed or revisit your favorites for fresh insight. We hope that we've helped to grow your business this year by gleaning the best wisdom from our guests and bringing it to you when you most need it. http://buildingastorybrand.com/75

You don't get to meet an astronaut everyday. They're really special people who beat terrific odds (less than 1%) to get where they are. So what an honor it is to have Astronaut Jerry Linenger on the podcast. He was sent on some of the most dangerous and historical space missions of all time. Jerry has faced mechanical malfunctions, fires and system failures all while in space. While you might not have to put out a space fire this week, we all have faced extreme pressures before. The principles Jerry used to accomplish his missions won't only work for him. They'll help you bring a stronger sense of purpose to your business, too — no matter what the odds are. http://buildingastorybrand.com/74

As consumers, we admire disruptors like Netflix, Uber, and Apple. But as a business leader, disruption can cause you to lose sleep at night. You've got to stay ahead of the competition or you might get left behind. In this episode of the Building a StoryBrand podcast, Donald Miller sits down with Whitney Johnson to talk about how to prepare your team to manage change in an age of disruption. She's an expert on this topic and gives you some strategies to help you feel competent and confident in the dynamic business realm you work in. http://buildingastorybrand.com/73

How much can poor customer service cost you? The answer is more than you think. Donald Miller sits down with Todd Duncan, author of The $6,000 Egg. A best-selling author and thought-leader in the sales industry, Todd outlines five scenarios that illustrate the five rules of spectacular customer service. When you apply them, you'll bring in loyal customers and create trust in your company. Customer service is the bedrock of your brand. If your team takes ownership of your company's values and delivers wonderful service to your customers, you'll see exponential growth in your business. You'll also discover that almost every aspect of your company runs smoother. http://buildingastorybrand.com/72

How can a professional storyteller help you grow your business? Simple. Business is about persuading people to buy your products or services. And, psychologists tell us that storytelling is the most effective method of persuasion. So, you're going to need effective storytelling to grow your business. In this episode of the Building a StoryBrand podcast, Donald Miller sits down with professional storyteller Tricia Rose Burt to talk about 3 super powerful principles you need to tell a great story. You can apply these to almost any communication you use in your business. When you understand these principles of story, your marketing will become much more persuasive and your sales will grow. http://buildingastorybrand.com/71

If you've ever seriously thought about starting a business of your own, you've probably discovered how difficult it is to get good advice on how to do it. What you need is a map, a blueprint, of how to get from your cubicle to doing what you love. And you need to know how to make money at it. Because, let's face it, making a good living is an important part of your security and happiness. This week, Donald Miller sits down with Dorie Clark, author of Entrepreneurial You, on the Building a StoryBrand podcast. Dorie's interviewed over 50 highly successful entrepreneurs about how they've monetized doing something they care about, and she's going to share with us all their secrets. You're going to learn the 3 key phases to develop your startup. By the time you've moved through these phases, you'll be making good money and doing what you love. http://buildingastorybrand.com/70