Contact Center Show
Amas Tenumah & Bob Furniss
This is the public square for all things contact center. This is where the world's best Call & Contact center professionals come to get better at delivering a great experience for customers.
Your contact center mentors - Amas Tenumah & Bob Furniss
Your contact center mentors - Amas Tenumah & Bob Furniss
Top mentioned books
Here are the most frequently recommended books on the Contact Center Show:
#1 Mentioned in 1 episodes
Hold
Jay Papasan
Gary Keller
#2 Mentioned in 1 episodes
HOLD: The Suffering Economy of Customer Service
Amas Tenumah
#3 Mentioned in 1 episodes
Joyful Stoic
Amas Tenumah
