The Mindtools L&D Podcast

Learning Technologies is Europe's leading conference for those of us working in learning and development, so this week on the GoodPractice Podcast we're sharing our thoughts on the 2018 event. Ross G, Owen and James discuss Artificial Intelligence (AI), chat bots, Virtual Reality (VR), evaluation and microlearning. We also share our main takeaways in 'What I Learned at Learning Technologies This Week'. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson, and @JamesMcLuckie. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com. Will Thalheimer's article on the Kirkpatrick Model can be read here: https://www.worklearning.com/2018/01/30/donald-kirkpatrick-was-not-the-originator-of-the-four-level-model-of-learning-evaluation/ JD Dillon's piece on the hype cycle is at: http://www.learngeek.co/2018/01/jds-workplace-learning-hype-cycle/ Our 'Working Out Loud' episode, number 69, is available at: http://podcast.goodpractice.com/69-working-out-loud-to-build-new-skills-and-relationships

As online learning designers we're often tempted to experiment with new functionality, but sometimes our enthusiasm for innovative approaches can create a barrier for users. On this week's episode of the GoodPractice Podcast, eLearning Developer Michael Osborne and Learning and Development Advisor Mike Shaw join Ross G and Gemma to discuss their tips for creating accessible learning. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @GemmaTowersey, @MikeOzzy and @MikeShawLD. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com. Michael's accessibility blogs can be found on LinkedIn, here: https://www.linkedin.com/pulse/accessibility-disabilities-what-michael-osborne/ Don Norman's discussion on the design of Hawaii's missile warning system is at: https://www.fastcodesign.com/90157153/don-norman-what-went-wrong-in-hawaii-human-error-nope-bad-design And the article that Mike referenced, on AI in Black Mirror, can be read here: http://mashable.com/2018/01/12/black-mirror-ai-ethics-opinion/#XhkS9bYF2PqB

In the early stages of our careers we learn how to do our jobs, manage office politics and earn promotion. But those habits and behaviours that initially help us advance can become a burden. We end up in meetings because it used to be important to show face, and not because they're an effective use of our time. In this week's GoodPractice Podcast, Ross G and Owen speak to Dom Price, Futurist at software developer Atlassian, about his approach to 'unlearning' habits and behaviours. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @DomPrice. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com. The Atlassian Team Playbook is available at: https://www.atlassian.com/team-playbook For a fun insight into how Atlassian team members speak to one another, see: https://www.atlassian.com/blog/inside-atlassian/teamwork-data-visualization Owen's 'What I Unlearned This Week' covered Johann Hari's Guardian piece on depression. The original article is here: https://www.theguardian.com/society/2018/jan/07/is-everything-you-think-you-know-about-depression-wrong-johann-hari-lost-connections And, for balance, the counter argument is here: https://www.theguardian.com/science/brain-flapping/2018/jan/08/is-everything-johann-hari-knows-about-depression-wrong-lost-connections

When we're asked to create a learning solution, how often do we think about the context within which that solution will sit? Design thinking prompts us to take a wider view, collaborating with learners and stakeholders to co-create a course or resource. On this week's podcast, Connie Malamed from The eLearning Coach podcast joins Ross G and Owen to share her insight into design thinking. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @eLearningCoach. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com. Harvard Business Review covered design thinking in some detail here: https://hbr.org/2015/09/design-for-action Connie's NICU and HDX examples from Frog Design can be found at https://www.frogdesign.com/press-release/aspect-imaging-frog-collaborate-mri-technologies and https://www.frogdesign.com/work/un-ocha-humanitarian-data-exchange We covered agile methodology way back in episode 13. You can listen here: http://podcast.goodpractice.com/agile-ld-lessons-from-coding Owen's 'Little UI Details' Twitter moment recommendation can be found at: https://twitter.com/i/moments/880688233641848832?lang=en Ross' '1 Second Everyday' video for 2017 is on YouTube at: https://www.youtube.com/watch?v=Hg9skphCdsE You can find out more about Connie by visiting theelearningcoach.com or by listening to The eLearning Coach podcast.

What is self-care, and why is it important? Can organisations play a role in self-care for their employees? And should they? On this week's show, Justin and Owen are joined by Sukh Pabial to discuss how we can all look after ourselves a bit better. If you'd like to share your thoughts on the show, you'll find us all on Twitter: @writerjustin @owenferguson and @sukhpabial. For more from GoodPractice, visit goodpractice.com or tweet @GoodPractice and @GoodpracticeAus. The articles Owen and Sukh refer to in What I Learned This Week are available here: Stop Asking Me 'What About Men?' The Dangers of Dark Nudging

Over the past year, we've had regular feedback on our feature 'What I Learned This Week'. For us, as learning professionals, it's a challenge to keep on learning; to practice what we preach. So for this special Christmas episode, we've expanded this feature to 'What I Learned This Year'. If you'd like to share your thoughts on the show, you can tweet @GoodPractice and @GoodpracticeAus. We'd love to hear what you have learned this year, so get in touch! For more from GoodPractice, visit goodpractice.com. Until next year, Merry Christmas from the GoodPractice team!

As an industry, we like to think we're getting better and better at delivering effective learning solutions at the point of need. But how often do these interventions actually translate into behavioural change in the workplace? On this week's show, Ross D and Owen are joined by Lever Learning's Emma Weber to discuss the topic of learning transfer in L&D. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @owenferguson and @emmaweber For more from GoodPractice, visit goodpractice.com or tweet @GoodPractice and @GoodpracticeAus. A full copy of the 2017 Learning Transfer Research: Insights For Impact can be downloaded here.

We often talk about workplace culture on the GoodPractice Podcast but, this week, that word is banned as author Jon Ingham joins us to discuss his new book: The Social Organization. Jon argues that 'culture' is too vague, and what we actually need to focus on is the cultivation of relationships. If you'd like to share your thoughts on the show, you can find Ross on Twitter @RossGarnerGP, Owen @OwenFerguson and Peter @PeterCasebow. Jon's book is available from Amazon, he tweets @JonIngham and his website is www.joningham.com. For more from GoodPractice, visit goodpractice.com or tweet @GoodPractice and @GoodpracticeAus. If you'd like to find out more about US driving deaths, see: https://www.nytimes.com/2017/11/19/opinion/america-is-now-an-outlier-on-driving-deaths.html The Gartner Hype Cycle for Education, 2017, is available behind at paywall at: https://www.gartner.com/doc/3769145/hype-cycle-education- The OECD PISA (Programme for International Student Assessment) is available at: http://www.oecd.org/pisa/pisa-2015-results-volume-v-9789264285521-en.htm Because Ross' description of 'single sign-on' was a little vague, see the Wikipedia page for details: https://en.wikipedia.org/wiki/Single_sign-on

There's little argument that collaboration at work improves results. But how do you create a collaborative atmosphere, what are the barriers, and what are the essential ingredients to make it work? This week, Adele Weaver joins Justin and Owen to discuss the secrets of great collaboration. If you want to share your thoughts on the show, collaborate with us on Twitter at @adeleweaver1, @owenferguson and @writerjustin. You can also tweet @GoodPractice or @GoodpracticeAus or visit our website at goodpractice.com, where you can download our latest research paper, 'Learning Technologies: What Managers Really Think'. The article Adele refers to in the show is here: https://www.theguardian.com/commentisfree/2017/nov/16/working-four-day-week-hours-labour

Everyone hates e-learning, mobile learning is the future, and no workplace learning technology can possibly compete with YouTube, right? In this special episode of the GoodPractice Podcast, recorded in front of a LIVE London audience, Owen Ferguson and Ross Garner reveal the results of our latest research: Learning Technology - What do managers really think? We debunk some common L&D narratives and take questions from our audience as they put our research under the microscope. Then, we open up to the room by inviting participants to share What They Learned This Week. To read the latest report, authored by Owen, Stef Scott and Gemma Towersey, visit: http://www.goodpractice.com/ld-resources/learning-technologies-what-managers-really-think/ For more coverage of our event in London, see: http://www.goodpractice.com/blog/items/new-research-report-now-live/ And of course you can get in touch on Twitter, @RossGarnerGP, @OwenFerguson, @GoodPractice and @GoodPracticeAUS. Ross' story about Scott Kelly was from Atlas Obscura, available at: https://www.atlasobscura.com/articles/scott-kelly-astronaut-exit-interview-space-station-nasa The book Owen recommended was The Butchering Art by Lindsey Fitzharris, available from Amazon.