Back in episode 279 of this podcast (February 1, 2022: ‘Why work is the ideal place to talk about race’), we spoke with authors Margaret Greenberg and Gina Greenlee about their book The Business of Race. But while we talked extensively about personal experiences and inner work, we didn’t have a chance to dig into what L&D can do to promote an anti-racist workplace. So this week on The Mind Tools L&D Podcast, Margaret and Gina are back with Ross G and Nahdia to discuss: The pre-work required for organizational change The extent to which diversity training is effective Tools that can help L&D promote an anti-racist workplace. Show notes Find out more about The Business of Race, including links to order a copy, at: businessofrace.com  The LinkedIn page is: linkedin.com/company/the-business-of-race  The Facebook page is: facebook.com/businessofrace  The tools that Margaret discussed were: Deborah Plummer's Antiracist Style Indicator (ASI) - https://asi.dlplummer.com Annie E. Casey Foundation's Organizational Self-Assessment (OSA) - https://www.aecf.org/resources/race-matters-organizational-self-assessment In 'What I Learned This Week', Nahdia recommended the Adam Curtis document The Century of Self: https://www.youtube.com/watch?v=fEsPOt8MG7E Gina recommended The 1619 Project: https://www.nytimes.com/interactive/2019/08/14/magazine/1619-america-slavery.html Margaret recommended Obasan by Joy Kagawa: https://en.wikipedia.org/wiki/Obasan Ross referenced No-No Boy by John Okada: https://en.wikipedia.org/wiki/No-No_Boy And Ross shared that Ukrainian President Volodymyr Zelensky voiced Paddington Bear, prior to his current role: https://variety.com/2022/film/news/ukrainian-president-zelenskyukrainian-president-volodymyr-zelensky-voiced-paddington-bear-1235191660/ For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner - @RossGarnerMT Nahdia Khan - @NahdiaKhan Gina Greenlee - @TheGinaGreenlee / LinkedIn Margaret Greenberg - LinkedIn

Gamification promises fun activities, increased user engagement and – ultimately – better workplace learning. But do points and badges really make a difference? In this week's episode of The Mind Tools L&D Podcast, Ross G, Sean, Tracey and podcasting n00b Sam Brown tackle this issue. We discuss: The difference between ‘gamification’ and ‘game-based learning’ Good and bad examples of gamification Common gamification mistakes. Find out more about Twitter Data Dash at: https://twitterdatadash.com/ For more on gamification, including examples, see: com, ‘What is gamification’?, at: https://www.gamify.com/what-is-gamification Growth Engineering, ‘The ultimate definition of gamification (with 6 real world examples)’, at: https://www.growthengineering.co.uk/definition-of-gamification/ Training Industry, ‘Game-Based Learning vs Gamification: Do You Know the Difference?’, at: https://trainingindustry.com/articles/learning-technologies/game-based-learning-vs-gamification-do-you-know-the-difference In ‘What I Learned This Week’, Sean shared the origins of the croissant: https://lesaffre.uk/2020/07/27/what-are-the-origins-of-the-croissant Tracey discussed the origins of Neptune balls: https://www.theguardian.com/environment/2021/jan/15/seagrass-neptune-balls-sieve-millions-of-plastic-particles-from-water-study-finds And Ross discussed the meaning of sailor tattoos: https://mymodernmet.com/traditional-sailor-tattoos-decoded/ For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.  Connect with our speakers  If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:  Ross Garner @RossGarnerMT Tracey McDonald @TraceyMcDonald Sean Brown @SeanBrownHRTech Sam Brown @SBrownMT

There are more and more people working in a hybrid way. What does this mean for how we meet, develop relationships and support learning? In this week's episode of The Mind Tools L&D Podcast, Gemma T and Owen explore these questions with HR for Hybrid Working author and Director of Epic HR, Gary Cookson. We discuss: What makes for an effective hybrid meeting Experiences that tend to be better 100% remote / 100% in-person The skills we might need to develop as HR and L&D professionals.   You can find out about Gary at: epichr.co.uk/  Gary's book is now available to buy: koganpage.com/product/hr-for-hybrid-working   In WILTW, Owen talked about research findings on the efficacy of “expert” advice. Here’s the research paper “Tips from the Top: Do the best performers really give the best advice?” Gary learnt that the word “viking” was once used as a verb: What does the word Viking mean? Gemma’s bluetooth titbit came from Twitter: Susie Dent: King Harald Bluetooth   For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.  Connect with our speakers  If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:  Gemma Towersey @gemmatowersey Owen Ferguson @OwenFerguson Gary Cookson @Gary_Cookson

Why is chronic stress, or burnout, on the rise? Who suffers the most? Is it an individual or an organisational problem?    In this week's episode of The Mind Tools L&D Podcast, author Jennifer Moss speaks to Gemma and Ross about the problem of burnout.  What burnout is What causes such chronic stress What does and doesn't help ease the problem? You can find out more about Jennifer's work, and her book The Burnout Epidemic, at jennifer-moss.com   In ‘What I Learnt This Week’, Ross told us about Shakespeare's missing skull https://www.reuters.com/article/us-britain-shakespeare-idUSKCN0WQ192  Gemma talked about Dan Gilbert's End of History illusion https://en.wikipedia.org/wiki/End-of-history_illusion  For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.  Connect with our speakers  If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:  Ross Garner - @RossGarnerMT Gemma - @gemmatowersey Jennifer Moss - @jenleighmoss

What is a digital mindset? Why is it important? And can non-technical people really contribute in digital roles? In this week's episode of The Mind Tools L&D Podcast, Ross D and Ross G explore these questions with researcher, consultant and author of Digital Mindset, Dr Paul Leonardi. We discuss: How anyone can adopt a digital mindset The importance of collaboration, computation and change How much you need to know to ‘sniff test’ statistical claims. The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI, by Paul Leonardi and Tsedal Neeley, is available now. In 'What I Learned This Week', Ross D shared a tweet from Adam Grant: twitter.com/AdamMGrant/status/1523656067838021632 Ross G shared the paper: Brucks, M. S., & Levav, J. (2022). Virtual communication curbs creative idea generation. Nature, 1-5. Available online at: nature.com/articles/s41586-022-04643-y Paul discussed the paper: Shih, K. (2017). Do international students crowd-out or cross-subsidize Americans in higher education?. Journal of Public Economics, 156, 170-184. Available online at: sciencedirect.com/science/article/abs/pii/S0047272717301676  For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. You can find out more about Paul at: tmp.ucsb.edu/people/paul-leonardi Find out more about Tsedal Neeley at: tsedal.com Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross G - @RossGarnerMT Ross D - @RossDickieMT Paul Leonardi - @PLeonardi1

Why is it so difficult to start something new and stick with it? How do we gain and maintain momentum? And why do we tire of what we're doing?  In this week's episode of The Mind Tools L&D Podcast, Ross D and Ross G explore these questions with Smart Growth author and disruption theorist Whitney Johnson. We discuss: what we mean by 'smart growth' the 'S Curve of Learning' model what L&D teams can do to create an ecosystem where smart growth is possible. Find out more about Whitney at: whitneyjohnson.com  The Disrupt Yourself wth Whitney Johnson podcast is on Spotify at: open.spotify.com/show/7cn2cgc34znzwPkkwH58sQ  The Grieg piece that Ross G mentioned was 'Piano Concerto in A Minor, Op 16': youtube.com/watch?v=I1Yoyz6_Los  In 'What I Learned This Week', Ross G discussed 'What Can TV Teach L&D? - Star Wars', by friend-of-the-show Tom Hickmore: youtube.com/watch?v=42aDTxlmklY  Whitney discussed Emma Seppälä's insight that happiness impacts three degrees of separation away from the happy person. You can see her TEDx talk at: youtube.com/watch?v=WZvUppaDfNs  And Ross D asked 'are gimmicky airline safety videos putting passengers in danger?': wired.co.uk/article/korean-air-k-pop-safety-video-superm  For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross G - @RossGarnerMT Ross D - @RossDickieMT Whitney Johnson - @JohnsonWhitney

Interactive checklists, immersive VR games, bitesized elearning and so many possibilities in between. Learning designers are spoilt for choice when it comes to interventions. How to choose the "right" one?  Gemma, along with Tracey, Sean and David  from the Mind Tools Custom team discuss: what we mean by interventions  who and what to take into account when making a decision examples of interventions and the decisions that led to them. In 'What I Learned This Week', Sean referenced the tinniest mammal, the bumblebee bat. You can read more about it here: guinnessworldrecords.com/world-records/70467-smallest-mammal David's nifty keyboard shortcuts: renaming a file = select file > F2; deleting a file = select file > shift DEL. Tracey talked about her visit to Loch Garten. You can find out more about the flora and fauna at this magical place here, rspb.org.uk/reserves-and-events/reserves-a-z/loch-garten/ Gemma mentioned Yester Castle and the army of goblins that built and now haunt it. Wikipedia expands on the myth here wikipedia.org/wiki/Yester_Castle  For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Tracey McDonald - @TraceyMcDonald Sean Brown - @SeanBrownHRTech Gemma Towersey - @GemmaTowersey You'll find David on LinkedIn - David Sharkey     

What are your organisation's values? How were they shaped? And what impact do they have on your future? In this week's episode of The Mind Tools L&D Podcast, Ross G and Ross D discuss these issues with speaker, consultant and author Nathalie Nahai. We discuss: the importance of values for retaining talent and attracting customers how an organisation's values are shaped whether 'values training' has any benefits. For tickets to our live show in London, on the evening of May 4, see: eventbrite.co.uk/e/live-show-mind-tools-300th-podcast-episode-tickets-315236830847  For more on the 'Theory of Basic Human Values', see: en.wikipedia.org/wiki/Theory_of_Basic_Human_Values For more on the 'Great Resignation', see: theguardian.com/business/2022/jan/04/great-resignation-quitting-us-unemployment-economy  If you were curious about HP's values and mission, see: hp.com/uk-en/hp-information.html  For more from Nathalie, see: nathalienahai.com Identify, develop and communicate your organisation's with 'The Values Map': thevaluesmap.com Find out more about Nathalie's book, Business Unusual, at: businessunusualthebook.com In 'What I Learned This Week', Ross referenced episode 268: open.spotify.com/episode/5wSAM8zTPvKlAIkkSoKB8Z, where he discussed Ezra Klein's podcast episode 'A Crypto Optimist Meets a Crypto Skeptic': nytimes.com/2021/10/15/opinion/ezra-klein-podcast-katie-haun.html He's now followed that up with another Ezra Klein episode, 'A Viral Case Against Crypto, Explored': nytimes.com/2022/04/05/podcasts/transcript-ezra-klein-interviews-dan-olson.html For Dan Olson's YouTube video 'Line Goes Up - The Problem With NFTs', see: youtube.com/watch?v=YQ_xWvX1n9g Larry David's FTX commercial, 'Don't Miss Out on Crypto' is here: youtube.com/watch?v=BH5-rSxilxo The struggle to sell an NFT of Jack Dorsey's first ever tweet is online at: bbc.co.uk/news/business-61102759 Find Neil deGrasse Tyson on Instagram at: instagram.com/neildegrassetyson The book Ross recommended was Tides: The Science and Spirit of the Ocean, by Jonathan White: amazon.co.uk/Tides-Science-Spirit-Jonathan-White/dp/1595348050 For some insight into the effect that oysters have on sex, see: smithsonianmag.com/smithsonian-institution/are-oysters-aphrodisiac-180962148/  For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner - @RossGarnerMT Ross Dickie - @RossDickieMT Nathalie Nahai - @NathalieNahai

How and where have people been working over the past 12 months? What barriers to learning have they faced? And how have perceptions of workplace learning shifted? These are the kind of questions we're exploring on this weeks episode of The Mind Tools L&D Podcast, as we dig into this year's 'Learner Intelligence' report. Ross G, Owen and our own Dr Anna Barnett discuss: how work across industries has changed since the start of the pandemic how learner challenges vary from in-person to remote positive shifts in workplace learning during the pandemic. The 'Learner Intelligence' report will be available from mindtoolsbusiness.com next week. For tickets to our live show in London, on the evening of May 4, see: eventbrite.co.uk/e/live-show-mind-tools-300th-podcast-episode-tickets-315236830847  In 'What I Learned This Week', Owen discussed DALL·E 2, an AI system that creates images from natural language: openai.com/dall-e-2 For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Ross Garner - @RossGarnerMT Dr Anna Barnett - @DrAnnaBarnett Owen Ferguson - @OwenFerguson

In a first for The Mind Tools L&D Podcast, we are coming to you this week LIVE FROM THE METAVERSE. Gemma, Mike, Jonathan and Claire met in Horizon Workrooms to discuss: what it feels like to meet in VR applications of VR that go beyond health and safety training which VR experiences are meaningful, and which are still 'fluff'. The VR experiences discussed were: Richie's Plank (oculus.com/experiences/quest/1642239225880682/) Bodyswaps (bodyswaps.co) Training for nuclear plant employees (ans.org/news/article-3164/virtual-reality-in-the-nuclear-community) The National Autistic Society's Too Much Information experience (autism.org.uk/shop/products/merchandise/too-much-information-virtual-reality-headset) VirtualSpeech (virtualspeech.com) In 'What I Learned This Week', Jonathan discussed the 'Mandela Effect'. Are you living in an alternate reality? telegraph.co.uk/news/2016/09/20/are-you-living-in-an-alternate-reality-welcome-to-the-wacky-worl And Gemma discussed ptarmigans: wildlifetrusts.org/wildlife-explorer/birds/grouse-partridges-pheasant-and-quail/ptarmigan  For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. Connect with our speakers If you'd like to share your thoughts on this episode, connect with our speakers on Twitter: Gemma Towersey - @GemmaTowersey Mike Shaw - @MikeShawLD Claire Gibson - @ClaireIsDigital Jonathan Hancock - @J_B_Hancock