

An Educated Guest
Todd Zipper
An Educated Guest is a podcast that dives deep into the innovations and trends shaping the future of education. The host is Todd Zipper who has over two decades as an entrepreneur, executive, and investor across K-12, Higher Education, and Workforce Development. He brings together visionaries, innovators, and operators from the education industry to explore the solutions that are transforming learning and work.
Episodes
Mentioned books

May 10, 2022 • 54min
S1 E24 | Exploring the Economics of Higher Ed – with Richard Vedder
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Richard Vedder, Distinguished Professor of Economics Emeritus at Ohio University. In this episode, Todd and Richard discuss the current affordability crisis in higher ed, the idea of free college, and alternative ways for students to finance their education. Topics Discussed: Why college enrollments have declined in the past decade How the rise of student loans in the 1970s led to massive tuition increases and student debt Why prestigious universities continue to grow The impact of the free college movement The benefits of implementing a college exit exam for graduates Guest Bio Richard Vedder is a Distinguished Professor of Economics Emeritus at Ohio University and Senior Fellow at the Independent Institute. He is well known for his work as an economic historian with a focus on the economics of higher ed. Previously, he served on the Spellings Commission on the Future of Higher Education, ran the Center for College Affordability and Productivity, and administered Forbes’ Best Colleges rankings. Richard is also a prolific writer. He has authored over 200 scholarly papers and many books including, Going Broke by Degree: Why College Costs Too Much, Restoring the Promise: Higher Education in America, and Out of Work: Unemployment and Government in Twentieth-Century America.

Apr 26, 2022 • 52min
S1 E23 | Developing Solutions that Connect Learning and Earning – with Sean Gallagher
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Sean Gallagher, Founder and Executive Director of Northeastern University’s Center for the Future of Higher Education and Talent Strategy, and Executive Professor of Educational Policy. Todd and Sean discuss the changing higher ed landscape, including MOOCs, alternative credentials, and the skills gap. Topics Discussed: •How innovations are evolving the higher ed model during a transitional period•Why the value chain of higher ed has gone from vertically integrated to a horizontal model •Why employers are creating their own credentials and training programs and how they can partner with universities in the future•How a shift in employers’ requirements for applicants can cause universities to change their content Guest Bio:Sean Gallagher is the Founder and Executive Director of Northeastern University’s Center for the Future of Higher Education and Talent Strategy, and Executive Professor of Educational Policy. He is a nationally recognized expert with nearly 20 years of experience in higher ed. Sean’s writing and commentary have been featured in The Chronicle of Higher Education, The Wall Street Journal, Forbes, and CBS Television.Prior to Northeastern, Sean worked at Eduventures, advising executives at hundreds of universities, education companies, and investors. In 2016, he became a published author with his book, “The Future of University Credentials: New Developments at the Intersection of Higher Education and Hiring." Sean holds a Doctor of Education (Ed.D.) degree from Northeastern University; an M.B.A. from the New York Institute of Technology; and a B.S. in Marketing from Northeastern.

Apr 12, 2022 • 46min
S1 E22 | Closing the Racial Gap in Tech with Alternative Education – with Reuben Ogbonna
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Reuben Ogbonna, Co-Founder and Executive Director of The Marcy Lab School. Todd and Reuben discuss alternative education and how it can help underrepresented high school students find tech opportunities without financial burden. Topics Discussed: The Marcy Lab School’s journey to becoming an impactful alternative education pathway The role technology plays in correcting challenges in society Why excellent pedagogy and 1:1 feedback prepares students for career success The profound impact of equipping Black and Brown students with language and learning that validates their lived experiences How to nurture and scale an ecosystem for alternative education Guest Bio Reuben Ogbonna is the Co-Founder and Executive Director of The Marcy Lab School, an alternative education opportunity for underrepresented and underserved high school graduates that focuses on launching financially rewarding and purpose-driven careers in tech. Born and raised in Raleigh, North Carolina, his family is split between Imo State, Nigeria and Shreveport, Louisiana. Previously, Reuben coached teachers across New York City as a Director at Teach for America. He also served as the Dean of Students at Coney Island Prep High School and taught 8th-grade math in the greater New York City area. He has a Bachelor of Science in Economics from Duke University.

Mar 29, 2022 • 47min
S1 E21 | Integrating Career Services into the College Experience – with Christine Cruzvergara
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Christine Cruzvergara, Chief Education Strategy Officer at Handshake. Todd and Christine discuss how higher ed can better integrate career services into the college student experience. Additionally, they expand on career readiness outcomes, the ways colleges can apply metrics to define student success, and the great resignation. Topics Discussed: How Handshake works with students, universities, and employers to help young professionals jump start their careers Why the democratization of hiring practices leads to a more diverse candidate pool The industries and roles that are seeing high growth rates The ways higher ed can acknowledge the new learner and shift to accommodate these students The three main skills students need to be career ready Guest Bio:Christine Cruzvergara is the Chief Education Strategy Officer at Handshake, a company focused on connecting college students with employers and internships, helping them land the job that they crave. She is recognized within the field of career education and is often referenced in national media, has diligently contributed thought pieces, led trainings, and consulted extensively with colleagues across the nation and internationally. Previously, Christine held senior level positions and board roles at Wellesley College, George Mason University, Georgetown University, The George Washington University, the National Association of Colleges and Employers, and the American College Personnel Association. In 2017, she was awarded the Career Excellence Award from NACE and the Innovation Award from Eduventures. Christine also received national recognition for co-authoring the article “10 Future Trends in College Career Services” and more recently, the article “5 Future Directions in University Career Services.”

Mar 15, 2022 • 1h
S1 E20 | Embracing Second Chances: How Education Impacts Re-entry – with Ken Oliver & John Koufos
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Ken Oliver, Executive Director at Checkr.org and John Koufos, Executive Director at Taking Action for Good Foundation. Todd, Ken, and John dive into what works and what doesn’t for the justice involved community and how we can increase access to outcomes-driven education.Topics Discussed: Reimagining the re-entry experience for formerly incarcerated individuals through investments in housing, education, and job-readiness The importance of transforming the prison system from one that punishes to one that reforms How second chance hiring in corporate America can provide meaningful job opportunities The barriers to online education in the prison system and solutions for change How society can help restore a sense of belonging for formerly incarcerated individuals Guest BiosKen Oliver Ken Oliver has over 28 years of direct experience with the criminal justice system, leading and representing the justice involved in their quest to learn, manage, and restore their civil and human rights. He was a major catalyst for a landmark litigation to end the use of solitary confinement as a status-based deprivation in California. As a result of his litigation efforts, Ken’s life sentence was recalled, and he was released from prison early. Soon after his release, Ken was hired as a paralegal for a public interest law firm and quickly became the organization’s policy director based on his work and strong advocacy efforts. During his tenure as policy director, Ken’s innovative and impact-driven approach to solving re-entry and fair-chance employment challenges made him a sought-after speaker on issues related to technology in re-entry, talent development, and the California Governor’s Future of Work Initiative. John Koufos John Koufos works with the public and private sector to build partnerships that lead to better employment outcomes and safer communities. Prior to his incarceration, John was a criminal trial attorney. After his release, John’s work began in New Jersey, where he helped the Christie Administration, and five former Governors implement effective, evidence-based re-entry services. He went on to design New Jersey’s nationally recognized legal program, combining staff lawyers with approximately 70 pro bono lawyers to help the re-entry community clear old tickets and warrants to restore their driver’s licenses and secure jobs. His leadership in the business community was recognized in 2016 when NJBIZ named him one of New Jersey’s “Top 40 Under 40.” With lived experience on both sides of the criminal justice system, John has become a regular speaker, known for helping cities, states, and the federal government to optimize re-entry systems.

Mar 1, 2022 • 46min
S1 E19 | Healthcare Career Paths for the Modern Adult Learner – with Eric Bing
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Eric Bing, Chancellor & CEO of The College of Health Care Professions (CHCP). Todd and Eric discuss CHCP’s stackable credentials model, the benefits of short-term, hands-on training, and program outcomes.Topics Discussed: The need for flexible reskilling and upskilling opportunities in healthcare Why traditional colleges were not built for adult learners with busy lives Why CHCP focuses on job placement over graduation The results CHCP alumni are seeing upon program completion, including an average salary increase of $15,000 Guest Bio Eric Bing is the Chancellor & CEO of The College of Health Care Professions. He is known for his work in post-secondary education, healthcare human capital, and workforce training. Eric leads award-winning teams in the development and implementation of post-secondary education, providing opportunities for first generation students and individuals from underserved communities. Under his leadership, CHCP saw enrollment growth of over 20% per year and mostly through referrals. CHCP is now the largest provider of allied health graduates in the state of Texas.

Feb 15, 2022 • 33min
S1 E18 | Turning Learners into Explorers with Virtual Reality – with Lisa Flesher
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Lisa Flesher, Chief of Realm 4, Project Acceleration at Arizona State University (ASU). Todd and Lisa discuss the new Dreamscape Learn Pod, the Center for Education Through Exploration, and the amazing results ASU is seeing with high-quality virtual reality experiences.Topics Discussed: The five teaching and learning realms at ASU and how they support innovation The opportunity for virtual spaces to turn students into explorers How Hollywood and higher ed came together to create fully immersive edutainment The ways virtual reality can serve as a compliment to face-to-face learning How ASU’s corporate partnerships resulted in better retention rates for businesses Guest Bio Lisa Flesher is the Chief of Realm 4, Project Acceleration at Arizona State University. She guides unique, technology-enhanced projects to advance initiatives including Dreamscape Learn, which empowers learners through fully immersive and interactive virtual reality experiences. Lisa’s background includes developing technical tools and solutions focused on student support and success, including Starbucks, Global Freshman Academy, me3, and ASU’s partnership with the Al Ghurair Foundation for Education. She earned her undergraduate degree in education and taught seventh grade math before pursuing a master’s in higher and postsecondary education.

Feb 1, 2022 • 44min
S1 E17 | Building Pathways to Better Wages for All – with Dr. Angela Jackson
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Dr. Angela Jackson, Managing Partner at New Profit. Todd and Angela discuss how New Profit is bringing the principles of venture capital into private sector philanthropy and how we can modernize the education to career system. Topics Discussed: Why students need access to good coaching so they can succeed in the corporate world Why we should invest in proximate leaders who have lived the problems we need to fix How the Future of Work Grand Challenge encourages innovators to solve current workforce challenges The importance of outcomes-based reporting for universities and MOOCs Guest Bio Dr. Angela Jackson is the Managing Partner at New Profit, a Boston-based Venture Fund, where she manages a $50M investment portfolio spanning education and workforce tech. She is passionate about modernizing the public education to career system and advancing academic and professional opportunities for women, people of color, and veterans. Angela launched the Future of Work Grand Challenge initiative that resulted in the development of an ecosystem of over 60 employers, foundations, and education operating partners that reskilled and placed 25,000 workers impacted by COVID-19 into living-wage jobs. She serves as an advisor to Freedom Learning Group and Education Design Lab and is on the Board of Beyond 12 and Summer Search. Angela is widely published in leading journals including Harvard Business Review and Stanford Social Innovation Review. Her work and writing have been featured in CNN, Huffington Post, Chicago Tribune, and she has spoken at numerous conferences including The Economist, Wall Street Journal, and TED.

Jan 11, 2022 • 53min
S1 E16 | Taking a "No-Fear of Failure" Approach to Innovation – with Michael Sorrell
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Michael Sorrell, President of Paul Quinn College. Todd and Michael discuss the unique ideas that revived Paul Quinn College and why it was important to transform the school into a work college. Topics Discussed: The need for higher ed to advocate for students in underserved communities The innovations and successes of Paul Quinn College, including reducing student debt from $40,000 to $12,000 Why we should take an open-minded and no-fear of failure approach to drive innovation How to build a brand through strategic partnerships Guest Bio Michael Sorrell is the longest serving President in the 148-year history of Paul Quinn College and is one of the most decorated college presidents in America. Under his leadership, Paul Quinn has become a national movement for its efforts to remake higher education to serve the needs of under-resourced students and communities. Michael was named Higher Education’s President of the Year by Education Dive and one of the World’s 50 Greatest Leaders by Fortune Magazine. He is the only three-time recipient of the HBCU Male President of the Year Award (2018, 2016 and 2012). Michael received his J.D. and M.A. in Public Policy from Duke University and his Ed.D. from the University of Pennsylvania.

Dec 7, 2021 • 44min
S1 E15 | Designing Education Toward the Future of Work – with Kathleen deLaski
Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Kathleen deLaski, Founder and CEO of Education Design Lab. Todd and Kathleen discuss building new education pathways that better serve students. Topics Discussed: •The emergence of “the new majority learner” •The biggest challenges of a skills-based economy •The reason why only 17% of community college learners working towards a four-year degree attain it•The benefits of the micropathway approach•How the COVID-19 pandemic helped providers understand and meet the changing needs of learners Guest Bio Kathleen deLaski is the Founder and CEO of Education Design Lab, a non-profit that designs, tests, and implements unique higher education models that address the rapidly changing economy and emerging technology opportunities. She is a social entrepreneur who launched or co-launched four non-profits over the last two decades, all centered on improving the quality of education for students. Kathleen also serves as the president of the deLaski Family Foundation, a leading grant maker in education reform. Previously, Kathleen created Sallie Mae’s award-winning college access foundation, co-founded Building Hope, a non-profit dedicated to providing facilities, financial, and operational services to charter schools, and helped Michelle Rhee create StudentsFirst, a national advocacy movement to improve school options and quality. She also worked as a journalist and was named by President Clinton as Chief Spokesman for the Pentagon, where she oversaw the military’s worldwide public information team.


