ILTA Voices

We all know about technical debt, but data debt is its more nefarious and more challenging sibling.      How do you break down the data silos in you firm to create a holistic view of your information?   Moderator: @Bill Bice - CEO, nQ Zebraworks   Speaker:  @Keli Whitnell - Director of Firm Intelligence, Troutman Pepper  Recorded on 3-11-2024.

How do we listen effectively? What does it mean to hear someone? Dawn Hudgins sits down with ILTA CEO, Joy Heath Rush, to discuss listening advice.

Dawn Hudgins sits down with EVOLVE Co-Chairs Kenneth Jones and Joshua Smith to get the inside perspective on ILTA's newest event.

In this podcast the speakers will discuss how can legal operations teams work with each other on both sides of the client/law firm equation. What are best practices? How can a firm improve the client's experience?   Moderator: @Damian Priamurskiy - Project Management & Delivery Specialist, Lowenstein Sandler LLP  Speakers: @Julianne Kasprzyk - Paralegal Manager, Investment Management, Lowenstein Sandler LLP  @Donald Knight - Director of Legal and Tax Operations, Crown Castle  Recorded on 02-23-2024.

In this podcast, the guest speaker, an expert in utilizing Large Language Models in the legal arena, discusses challenges and benefits of incorporating LLMs in legal departments. Topics covered include overcoming resistance, training lawyers, aligning LLMs with legal strategy, integrating LLMs with existing software, and using LLMs for tasks like contract drafting and e-discovery.

The podcast discusses the role of AI powered chatbots as digital research assistants, focusing on challenges faced during implementation, various use cases for chatbot systems, updating and maintaining knowledge, advancing AI-powered systems, and the importance of diverse viewpoints in using chatbots.

Joy Heath Rush, CEO of ILTA, discusses the importance of love in leadership and making tough decisions. The podcast explores the power of authenticity, small gestures, and leaving a positive impact. It provides advice for new managers on understanding customers, being a truth teller, and managing people without higher fire authority. The significance of trust, transparency, and presence in communication and relationship-building is also highlighted.

In legal operations and other knowledge or practice management roles, there's often a lot less structure and clarity on the types of roles and career progression available in the industry.    In this podcast session, we'll talk through some ways to first figure out what your options are, then how to get started down the path you want to be on, and where to turn for help when it's not available within your org.    Questions the moderator asked the panelists   - Tell us a bit about your professional journey and when you were able to steer your own ship with regards to your roles within a law firm.   - What steps did you take and research did you have to do to clarify your vision for your next role?   - What were some ways that you were able to communicate with management/leaders to get them aligned with your goals and vision for your next career moves?  - Did you run into any unexpected obstacles and how did you overcome them?  Do you have any advice for others that may be seeking a change in their current role?   Moderator: Harriet Joubert-Vaklyes- Senior Project Manager, Legal Operations, CBRE Panelists:   Danette Shaifer - Facilitator, Relationship Intelligence Coach, Learning Strategist, Florishion Consulting Amy Wegener- Executive Coach and Consultant, AB Wegener LLC  Esther Bowers - Chief Practice Innovation Officer, Honigman LLP   Recorded on 1-25-2024

Expert discusses top cybersecurity threats faced by law firms and provides best practices for protecting sensitive client data. Emphasis on encryption methods, endpoint security, detection and incident response, and building a security-conscious culture within organizations.

Nicki Kastellorizios-Lee and Marion Miller discuss their career journeys in the legal IT field, highlighting the importance of collaboration and balancing work. They share advice on overcoming perfectionism and embracing joy in pursuing personal goals.