

ILTA Voices
ILTA - International Legal Technology Association
Podcast series from the International Legal Technology Association
Episodes
Mentioned books

Jan 27, 2022 • 20min
Making Data Governance Digestible
This podcast session will delve into the very real problem of trying to explain data governance to end users and the C-suite. Our experts will tackle the difference between data governance and information governance, the importance of a good data governance program, how to best distribute the responsibility of data governance, and how to keep data fresh, clean, and reliable as we continue to take in more and more.
Questions Chris will ask speaker(s):
1. Information Governance and Data Governance may often be used interchangeably, help our listeners understand what the key differences are and why it is important to differentiate them.
2. What should the objective of a data governance program be?
3. Data governance seems very intimidating if you look at it as one persons job. How can information governance and data governance professionals go about engaging the enterprise in good data governance practices?
4. How can IG professionals best make a business case for a data governance program in order to secure resources?
5. What are some real practical strategies for ensuring the cleanliness and reliability of data in an organization?
Moderator:
@Christopher Hockey, IGP - Director of Information Governance and Management,
Bond, Schoeneck and King, PLLC
Speakers:
Neil Burge - Founder, CEO of Cognopia Pte Ltd.
Steve Bradley - Director, HBR Consulting
Recorded on 01-27-2022

Jan 26, 2022 • 12min
How to Become a Great Mentor in a Remote Working Environment: Mentor/Mentee Edition
In the second part of this podcast series, the speakers will talk about successful strategies to mentor young or new colleagues in the legal IT space when being remote. In addition, we will learn what is a great mentor, how do you find a mentor, how does it change working remotely and why is mentoring so important?
Moderator:
@Carolyn Bragiel - Advisor, Legal E-discovery, Cardinal Health
Speakers:
@Joy Murao - Founder and CEO, Practice Aligned Resources (Mentor)
@Candi Smith, CEDS - Sr. Legal Technology & eDiscovery Specialist, Jabil Corporation (Mentee)
Recorded on 01-26-2022

Jan 25, 2022 • 6min
How to Become a Great Mentor in a Remote Working Environment: Mentor Edition
In this upcoming two-part podcast series, the speakers will talk about successful strategies to mentor young or new colleagues in the legal IT space when being remote. In addition, we will learn what is a great mentor, how do you find a mentor, how does it change working remotely and why is mentoring so important?
Moderator:
@Carolyn Bragiel - Advisor, Legal E-discovery, Cardinal Health
Speaker:
@Kailee Goold - Assistant General Counsel, Cardinal Health
Recorded on 01-25-2022

Dec 22, 2021 • 16min
Women Who Lead: Carmin Ballou
Our next featured podcast Woman Leader is Carmin Ballou and she is the Director of Data Insights & Analytics at ALAS. She sits down with our WWL group and talks about her Peer to Peer article, mentors, leadership, and more!
About
ILTA’s Women Who Lead Advisory Committee put out a call for names earlier this year to identify women who have recently experienced a job transition into their first management role. WWL is profiling four new women leaders in Peer to Peer, one profile in each of the next four issues. WWL will also do an interview with them as part of our podcast series throughout the next year, so stay tuned!

Dec 22, 2021 • 11min
CEO Conversations: Winter 2021 Peer to Peer
For the Winter 2021 issue of Peer to Peer, ILTA's Director of Publications and Press, Beth Anne Stuebe, sits down with ILTA CEO, Joy Heath Rush, to talk end of year and forward-planning goals for 2022. Tune in now!

Dec 22, 2021 • 24min
Equitable Conversations: Episode #1 Alexis Roberston
Join us for the first season of the ILTA DEI podcast, EQUITABLE CONVERSATIONS. This all-new podcast is hosted by Karina Willes, PhD, MBA, PMP, Senior Project Manager at Foley & Lardner LLP, and ILTA’s own Beth Anne Stuebe, Director of Publications and Press. They sit down with a rotating series of ILTAns, industry leaders, and SMEs in legal and technology to talk about how diversity, equity, and inclusion are not just buzz words, but practical business choices that move the needle of progress ever-forward.
This is Episode #1, with Alexis Roberston. Tune in now!

Dec 20, 2021 • 15min
The Art and Craft of Building an Effective Business Case - Getting Started
Extensive and unexpected technology expenditures in the past year have motivated C-Level and Director level executives to reexamine and refine justifications for new products and projects. This podcast session will highlight practical tips for the effective creation of a business case.
Questions Glenn will ask Kate:
· Kate, you were pretty excited when we first spoke about this potential topic. Tell us a bit about yourself and your experience and how it relates to the art and craft of building effective business cases.
· “Business Case” is a term of art that can mean different things to different people and in different contexts so let’s start there. What is a “business case”… or more specifically, what is “an effective business case?”
· Based on your experience, where do you recommend people start? What topic or element should they focus on first?
· Once the business goals and objectives are clearly defined, what comes next? What are the other elements that we should think about including?
· This seems like a LOT of information to wade through. How do you balance that against the probability that the C-Level or senior decision maker may not have the time and energy to comb through all these details?
· You described the business case as an “investment in the future success of the project”. What did you mean by that? How does the business case come into play after you get the green light to move the project/purchase forward?
Moderator:
@Glenn Hoxie - Senior Project Manager, Practice Innovation and Legal Solutions, Paul Hastings LLP
Speaker:
@Kate Cain - Senior Director of Knowledge & Innovation Delivery, Fenwick & West LLP
Recorded on 12-20-2021

Dec 17, 2021 • 10min
Sentiment Analysis - How Are You Using It?
Sentiment analysis is becoming more and more standard for eDiscovery review. In this podcast session, the speaker will give some real life examples of how this AI technology has helped in litigations and investigations.
Questions Andrea will ask Paul:
1. What is sentiment analysis?
2. How could this help an organization?
3. Can you give 3 examples of possible workflows on how to use it?
Moderator:
@Andrea Shirey - IT Consultant, Bayer Corporation Legal Department
Speaker:
Paul Park - Senior Product Manager AI, Relativity
Recorded on 12-17-2021

Dec 17, 2021 • 42min
Fresh Voices of Legal Tech (Europe) - Episode 6: Nicola Graham
For Episode #6 of the Europe edition of Fresh Voices of Legal Tech, Mercedes Oppon-Kusi, ILTA Community Manager - Europe, and Leanne Williams, founder of InclusiTech and Business Analyst, sit down with Nicola Graham, Co-Founder & Managing Director at Simplify Change Ltd to chat about Adapting to Accelerating Technology Change. They chat about the industry landscape of change management, Nicola’s career, life hacks, and so much more.
About the Series
For 2021, the Europe edition of Fresh Voices of Legal Tech is a collaboration between ILTA and InclusiTech with the intention of sharing the different career opportunities in the tech industry that can be accessible for all. Each episode of the podcast will discuss our thoughts and views on the latest hot topics and feature someone from the tech industry to give us a little insight into their role.

Dec 14, 2021 • 8min
How to Move from White-Glove Service to Self-Service
Moving to a self-service model for support has many advantages, including faster service for users and fewer redundant tasks for support staff. Over time, a successful self-service model can lead to fewer requests overall, as users learn how to avoid issues and quickly resolve them on their own.
In this discussion, we’ll cover how you can shift your firm culture from the traditional deskside white glove approach to a self-service model.
Questions moderator will ask speaker:
-Where do you feel the legal industry is at these days? (00:49-2:38)
-Why do you think more law firms are looking at this now? (2:40-4:02)
-How can training and the Help Desk work together to effectively leverage a self-service model? (4:25-6:10)
-What are some actionable steps listeners can take today to start shifting the service model? (6:11-7:42)
Moderator:
@Samantha Sendrowski - Technology Innovation Manager, Bowditch & Dewey LLP
Speaker:
@Sherry Kappel - Evangelist, Litera Microsystems
Recorded on 12-14-2021