
ILTA Voices
Podcast series from the International Legal Technology Association
Latest episodes

Jan 6, 2023 • 17min
Three Reasons to Use AI for Document Review
AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data. Another piece of the review, which is typically very expensive including Privilege and personal Information redactions. How can this be done with AI technology too?
Questions Andrea will ask Dan:
1. What are the pitfalls related to the way Privilege review has historically been performed?
a. What are some easy ways to improve the process using AI?
2. Some companies are using AI to assist with Privilege Review.... how/when will it become the norm?
3. What hurdles are you anticipating folks will need to overcome to drive further adoption?
4. What are the risks associated with using AI for privilege review?
5. AI adoption: Do you believe AI will more broadly and rapidly be adopted considering current recessionary headwinds?
Moderator:
@Andrea Shirey - IT Consultant, Bayer Corporation Legal
Speaker:
Dan Donegan - New Business Director at Text IQ
Recorded on 1-6-2023

Jan 5, 2023 • 17min
Avoiding Burnout for Lit Support Professionals
In this podcast, we will address which practices and boundaries you should enforce and know how to manage pressured environments.
Questions to Tanya will ask Martin:
· Is burnout a problem for litigation support professionals, and does it affect us disproportionately?
· Can litigation support professionals effectively manage their workload to avoid burnout?
· What are tips for working in high pressure environments?
· How can we support ourselves and our colleagues?
· What kind of support is out there for people who need it?
Moderator:
@Tanya Pereira - Business Transformation Specialist, Cassels Brock & Blackwell LLP
Speaker:
@Martin Nikel - Associate Managing Director, Cyber Risk, Kroll
Recorded on 01-05-2023

Dec 16, 2022 • 16min
Budget: Lessons Learned
In this podcast interview, the speaker will provide tips in how to achieve excellence in budget creation, defense and control, especially for the Legal area.
Questions Marcelo will ask the speaker:
What are the challenges of preparing a Budget in a legal area where we know that calculations, metrics, statistics and other data models are not part of the lawyer's daily life?
We know that communication not only in topics such as the Budget but in many others, in fact in all topics is something that must be encouraged and reinforced, drawing on this topic, how important internal and external communication is for the creation of a Budget effective?
Thinking about accuracy, is there any budget model that you think is more assertive, how do you know which is the best Budget model (opening) for my company?
So once all the assumptions have been aligned with the team, the teams in turn are safe for the defense, can you give us some tips for sustaining the numbers against the approval area? We know this is the hardest part, especially when you need more money compared to growing your business.
How can we know if we are asking enough, when we can know if we need to ask for more?
A point that I always see in the definition of Budget in several companies from the most diverse branches is the famous one: fat, that is, calculating the correct amount but leaving an extra amount for unplanned expenses, what do you think of this approach?
Leave an extra Budget or not?
What is the role of the Legal Ops team in the composition of the Legal Budget? I'll try to make myself clearer, we know that some areas tend to work in silos, that is like a black box, how do you think the Legal Ops team can help?
Moderator:
@Marcelo Cardoso - Supervisor of Data Analytics, Mercado Livre
Speaker:
Guillermo Calvo - Legal Ops Regional Supervisor, Mercado Livre
Recorded on 12-16-2022

Dec 14, 2022 • 18min
ILTA CEO Podcast: Winter 2022 Peer to Peer
This installation of the ongoing ILTA CEO Podcast, featuring Joy Heath Rush and Beth Anne Stuebe of ILTA, talks tech, strategic planning, future-proofing education, and much more. Tune in now! #MyILTA #iltapublications

Dec 5, 2022 • 8min
ILTACON Europe 2022: HopsCast #2, Arctic Wolf
Recorded on location in London, UK, in November 2022 at ILTACON Europe, this is the Hopscast #2, Arctic Wolf.

Nov 16, 2022 • 10min
ILTACON Europe 2022: Hopscast #1, FileTrail
Recorded on location in London, UK, in November 2022 at ILTACON Europe, this is the Hopscast #1, FileTrail.

Nov 8, 2022 • 16min
Q4 ILTA Business Partner Spotlight: CoreTech Leasing
ILTA Publications sits down with CoreTech Leasing for our Q4 BP Spotlight! Tune in now!

Nov 3, 2022 • 13min
The Hybrid Lit Support Model
This podcast panel is a follow-up to the successful ILTACON session “Three Approaches to Workplace Flexibility” but with a more litigation support focus. Each panelist discussed the challenges they have experienced with hybrid work and how they have overcome them.
Questions Tanya asked the speakers:
What are the pros/cons/challenges of a lit support team?
What are some tips you have for a successful hybrid team, particularly when it comes to managing lawyer expectations who may be in the office?
What metrics are you using to determine success? Do they differ at all from in the office?
As we are seeing more in in-person events, how are you determining team engagement and the future of team engagement?
Moderator:
@Tanya Pereira - Discovery Services and Litigation Support Coordinator, Cassels Brock & Blackwell LLP
Panelists:
@Gretel Best - Law Clerk, Manager of Litigation Support & eDiscovery, Gowling WLG
@Levi Percy - Project Manager, Shook, Hardy & Bacon L.L.P.
Recorded on 11/3/2022

Oct 7, 2022 • 19min
Improve Staffing with Technology: Case Study on Development of a Staffing Tool
This podcast consists of an interview with Melissa Prince on how Ballard created and implemented a staffing (“workforce allocation” or “availability projection”) tool. We also discussed the impetus for the creation of the platform, the obstacles Melissa faced, and how she has driven engagement with associates and partners.
Questions Kristin asked Melissa:
1. Can you provide a little background about your role at the firm and your practice management department? Who handles staffing?
2. First, what did you identify as gaps in the staffing process that led to the development of your tool?
3. At the outset, who were your champions and where were your obstacles?
4. How did you decide to build something in-house as opposed to going to a third party vendor?
5. What are the primary features of your tool and what aspects are you still looking to build out?
6. Who references and utilizes the reports?
7. How are you continuing to drive engagement with the tool? Any ongoing challenges?
Moderator:
@Kristin Rhodes - Senior Practice Manager, Paul Hastings LLP
Speaker:
@Melissa Prince - Chief Client Value and Innovation Officer, Ballard Spahr
Recorded on 10-07-2022

Oct 4, 2022 • 24min
InfoSec Risk Reduction 101 for Remote & Hybrid Document Review Operations
In this podcast interview session, the speakers discussed some challenges and solutions when implementing security in a hybrid/remote environment. In addition, they spoke about cybersecurity, regulatory issues, and ethical considerations when client data in discovery and internal investigations is accessed temporary contract attorneys working from home.
Questions Jordan asked the speakers:
First, describe your roles at your respective organizations and specifically how you are involved in doc review projects
How have the information security elements of these projects, or your infosec concerns, changed over the last couple years?
What are the important items to consider when planning for a remote document review project?
Differences between “secure VPN”, SessionGuardian, other options? What are different infosec and DLP approaches and technologies you see in the market?
What are some practical, tactical, day-to-day challenges found managing WFH doc review teams … and how does enhanced attention to infosec and careful application of good tools and protocols help?
Describe the roles, goals, and challenges of the law firm, the client, the hosting provider and the doc review staffing provider in today's remote doc review project
Moderator:
@Jordan Ellington - Founder and CEO, SessionGuardian
Speakers:
@Scott Bilbrey - CEO, Vigilant
@Todd Mattson - Chief Practice Systems & Services, Covington & Burling LLP
Recorded on 10-04-2022