workshops work

Dr Myriam Hadnes
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Nov 11, 2020 • 46min

086 - Foster Your Team’s Resilience Through Positivity with Lisette van de Sandt

Send us a textTo achieve great workshop collaboration, participants must find a way to work together. In times of change, positivity is often the magic ingredient that makes workshops work. However, being positive doesn’t mean you neglect relevant problems. Positivity is about embracing uncertainty and stating things as they are so that you can work out a feasible solution.Lisette van de Sandt is one of the most positive people I have ever had the pleasure to meet (virtually or otherwise). She is a spirited optimist that believes positivity is contagious. She helps organisations and facilitators work together using positivity to help people “be positive about what works today, and optimistic about what you could do better tomorrow.”In these uncertain times, we could all do with more positive thinking in our lives, so I asked Lisette to join me in this episode of workshops work. This has been one of my favourite conversations because Lisette shares what it means to be positive. She helps us practice positive thinking more often in both our personal and professional lives.Find out about:Why positivity should be viewed as a mindsetThe difference between positivity and optimismHow to build your positive thinking skills and resilienceHow to alter your positivity through positive thinkingHow connecting informally can help build your team’s resilience through positivityWhy you should start group conversations by focusing on small winsWhy workshops must focus on solving the real problem to be successfulDon’t miss the next show: Subscribe to the show with your favourite podcast player.Questions and Answers[01:20] – When did you start calling yourself a facilitator?[02:29] - What do you think distinguishes a good workshop from a bad workshop?[05:33] - What are you doing to be mindful about positivity and mindset across the group? And, how can you lift it without neglecting the troubles and emotions that people are going through?[09:36] – Do you think check-ins and asking how people are doing needs more time in a workshop session?[11:24] - How can an unexperienced manager create and build resilience as a team together in this time?[13:53] - Are there tricks to boost positivity within a group without forcing it?[18:47] - What is the difference between positivity and optimism?[21:23] – How can we nurture this positivity or even resilience? What is the difference between resilience and positivity?[27:34] - How do you bring positivity into a conversation without sugar-coating or just ignoring the negative side?[36:59] - What is the story with these positive experiments?[40:39] - How do you measure positivity, happiness, or satisfaction?[41:42] – What makes a workshop fail?[43:42] – What is the main take away from our conversation?LinksLisette's Business pageForbes – ‘The 3-to-1 Positivity Ratio and 10 Ways it Advances Your Career’‘Make the 3-to-1 Ratio of Positivity Work for You’Connect to Lisette van de Sandt Support the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Nov 9, 2020 • 37min

Bonus Episode: Behind the Scenes of the NeverDoneBefore Facilitation Festival

Send us a textSince March 2020, almost 100 facilitators have collaborated to bring to life a bold vision: A 24 hours long, global facilitation festival. In this bonus episode, Michelle Howard, collaborator and facilitator at the NeverDoneBefore facilitation festival (and guest on episode 043 of the podcast) interviews Myriam Hadnes who initiated the project and invited all podcast guests to host workshops in a way that they have never done before. In this episode, you will hear about What facilitation means to me (Myriam Hadnes) and why it is so close to my heart to bring the community together.How the festival idea came to life.My biggest learnings from the process.What participants can expectHow can we use the different time zones, participants will be joining from as bridges, uniting us instead of challenges we need to overcome.Curious about the NeverDoneBefore Facilitation Festival and Community?Click here to find out moreQuestions & Answers:[01:54]   What drives your enthusiasm for facilitation in general and NDB in particular? [04: 15] What have you learned about supporting collaboration?[06:59] How does NeverDoneBefore fit into this picture you draw about the facilitation community?[10:42]  Can you tell us about this very collaborative and very new process of how NDB is organised? [16:33] What can the audience expect to experience and what might people take away?What do people need to know about the platforms and what if they feel nervous about not being good or skilled enough?[24:28] What is the mindset that people shall bring to the event?[26:32] What do you hope people will take away from the festival?[33:34] What are the options to join and how can people sign up? Links:The NeverDoneBefore Facilitation FestivalThe NDB festival agendaPodcast episode 043 with Michelle HowardSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Nov 4, 2020 • 56min

085 - Help Groups Work Better Together Online with Robert Skrobe

Send us a textAs the facilitator, it’s up to you to act as the group’s vehicle and guide them from one place to the next. You do this by providing the context that enables the group to work better together by building trust, communication, and collaboration.Of course, helping groups work better together online is an entirely different story in many ways. I wanted to learn more about how facilitators can help groups work better together, which is why I reached out to Robert Skrobe and invited him to join me on workshops work.Robert trains people to use design sprints effectively, and he shares what he has learned from hosting a series of global virtual design sprints. Professionals from across the globe come together to collaborate with the same goal to showcase their work in the best possible light.I really enjoyed learning more about the Global Virtual Design Sprint, and Robert shared a lot of tips to help participants align and work more effectively together. I hope this episode brings you clarity and inspiration to help your groups communicate and collaborate better online.Find out about:What the Global Virtual Design Sprint is and why it’s so usefulWhy workshops fail when participants leave without learning anything newHow online and offline moments leads to meaningful collaborationHow to make sure that participants align on a certain way of working togetherHow to bring participants together with help from a sketching exerciseDon’t miss the next show: Subscribe to the show with your favourite podcast player.Questions and Answers[03:41] When did you start calling yourself a facilitator?[05:14] What have you learned from this project of organising the community of the disabled children for the work you're doing today?[06:29] What was the moment you decided to fully engage in that project and scale it the way that you did?[09:58] What do you think creates the opportunity to connect in a meaningful way online?[12:18] How do you facilitate connection amongst teams who have never met offline?[15:29] How do you encourage engagement on slack?[20:20] What do you think most people get wrong about the concept of a design sprint?[22:13] What are your biggest learnings in terms of the hybrid process?[29:37] What makes a design sprint fail?[38:28] What do you think is the context that really facilitates the team to make the best use of these four days they spend together?[40:14] To what extent are the personalities of participants in each group relevant?[44:22] What does your code of conduct consist of at its core?[53:44] What would you like listeners to take away as the one nugget from our conversation?LinksDallas Design SprintsDesign SprintGVDSMural.coLoom screen recordingSnap cameraConnect to Robert SkrobeRobert’s company’s LinkedIn profileRobert’s FacebookSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Oct 28, 2020 • 49min

084 - Beyond Zoom: Behind the Scenes of Toasty, a new video conferencing tool with Kevon Cheung

Send us a textOnline meetings have risen in popularity since the COVID-19 outbreak, but they must cover more than ticking boxes from the agenda list. Creating stronger bonds and giving people that human connection they’ve lost from in-person meetings is so important. After all, we’re all in this together. The more we can be there for each other, the better.Kevon Cheung is the Co-Founder and CEO of Toasty.ai, a new video conferencing tool that simplifies the process of meeting facilitation so that participants can express and collaborate freely. I was so happy to have him join me in this episode of workshops work because I wanted to know how Toasty works and how it combines facilitation exercises with a shared Google drive, amongst other things.I hope you enjoy this episode as much as I did. I hope it helps you see how you can bring the human element back into your meetings, conferences, and workshops.In this episode, find out about:How and why Kevon launched Toasty.aiHow to change the dynamics of an online meetingWhat Toasty is and how facilitators can use it to create engaging meetingsWhy participants need to open up and how to make people feel comfortable to do soHow to stop participants from getting distractedWhy you must have a plan but also the freedom to adjust according to the flow of the sessionHow to stimulate a group’s creativity using fun exercisesDon’t miss the next show: Subscribe to the show with your favourite podcast player.A huge thank you must go to SessionLab, the sponsor of Workshops Work. Claim your free two months of SessionLab Pro now – this deal is exclusive to Workshops Work listeners!Questions and Answers[01:45] Would you call yourself a facilitator [05:08] What is the hashtag you would give yourself?[07:30] How did you come up with the idea of putting a new video conferencing tool out there?[09:34] What changes the dynamic of a meeting?[11:33] What have you learned from your conversations with facilitators?[14:53] How do you minimise the awkward feeling of when the first participants join the call?[16:10] How did you change your own team meetings since learning about the art of facilitation?[20:40] What has been the most surprising thing that happened in one of these calls?[23:44] What would you recommend to someone who still hosts these boring meetings where they talk a lot, and feel frustrated at the end?[26:09] Why do you think it takes longer in the virtual space than in the physical?[27:31] How can you decide whether you're overdoing it and then it feels awkward, or whether you’re reluctant because of habit?[29:54] What are the biggest challenges when translating solutions to problems to the software?[32:50] Why did it take so long to have more competitors to platforms like Zoom?[35:13] What are the prerequisites for these platforms to stay or leave?[38:06] What makes a workshop fail?[42:43] After all of your experience with online meetings, what did you learn about offline meetings?[44:55] Is there anything you would like to share that we haven’t touched upon?[47:32] What is the main takeaway you would like listeners to take from our conversation?LinksSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Oct 21, 2020 • 52min

083 - Use analogue prompts for better online meetings with Jacinta Cubis

Send us a textSticky notes, tennis balls, and other objects can be used to create engaging and productive online meetings and workshops. How do I know this to be true?Well, Jacinta Cubis, an incredible facilitator, mentor, author, and speaker, shared many fascinating insights like this to help get “your workshops humming” on this week’s episode of workshops work. She reveals how you can facilitate difficult conversations, so they’re less like scratching a blackboard and more like skiing down a smooth slope. Jacinta has an amazing gift to draw out people’s best thinking. Hearing how she uses analogue prompts to facilitate conversations online and have better meetings was genuinely fascinating. I’ve come away from this conversation with so many ideas to blend face-to-face and online facilitation techniques, and I know you will have many new ideas of your own after listening to my wonderful interview with Jacinta!Find out about:How and why Jacinta decided to write her e-book, “Hum”Why many online meetings are bad replicates of bad offline meetings – and how to avoid this from happening!How to use analogue prompts to communicate better with an online groupHow to avoid wasting time in breakout groupsHow to use your time more efficiently by nominating time keepersTips for getting participants to use both parts of their brainsWhy poor facilitation is one of the biggest reasons why workshops failDon’t miss the next show: Subscribe to the show with your favourite podcast player.A huge thank you must go to SessionLab, the sponsor of Workshops Work. Claim your free two months of SessionLab Pro now – this deal is exclusive to Workshops Work listeners!Questions and Answers[01:17] When did you start calling yourself a facilitator?[05:47] Where does the name, “Hum,” come from and what triggered you to write this book?[10:35] What made your “bad meetings,” bad? And, how do you combine humming with having difficult conversations?[19:13] What can we do as facilitators and participators to structure, facilitate, and avoid difficult meetings?[25:45] How can we do this in a gentle way?[35:47] How can facilitators use a timer or keep discussions timed efficiently?[40:14] What is the difference between guiding through a difficult conversation online and offline?[43:11] What can you do when you feel like the energy of the online meeting isn’t quite right?[46:07] What’s your favourite exercise?[49:08] What is the one thing you would like listeners to take away from this episode?LinksJacinta’s websiteRead Jacinta’s e-book “Hum”Connect to Jacinta CubisJacinta’s LinkedInJacinta’s FacebookJacinta’s InstagramSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Oct 14, 2020 • 41min

082 - Facilitator, find your message. A visual workshop with Ingrid Lill

Send us a textAre you still searching for your message? The terminology we use as facilitators may seem confusing for some of our clients. We must discover and use the right language that our audience understands, and this starts by considering the big picture of a brand.I’m so excited for you to listen to this episode of workshops work because I’m joined by the incredible Ingrid Lill, a top brand strategist who helps coaches and consultants turn “confusing lingo into a clear message” that their client can understand.Together, we talk about creative ways that you can better understand your clients and vice versa. We also discuss how you can use a “thinking pen” to help visualize a brand’s story and find your message.Find out about:What a brand strategist does and how they facilitateWhy you need to put yourself in your client’s shoesHow to gain a better understanding of your clientsHow to use the “thinking pen” to find your messageWhy you should avoid using technical language in your messagingA fun exercise to help you better understand your clientsDon’t miss the next show: Subscribe to the show with your favourite podcast player.A huge thank you must go to SessionLab, the sponsor of Workshops Work. Claim your free two months of SessionLab Pro now – this deal is exclusive to Workshops Work listeners!Questions and Answers[01:34] When did you start calling yourself a facilitator?[02:24] What does a brand strategist do?[08:31] What is it that we don’t understand in our approach to better understanding our clients?[10:23[ Why do you draw the brand message instead of discussing it?[16:11] What did you learn from your time as a graphic facilitator about hearing what really matters to your clients? [17:55] How can we speak better to our clients, potential leads, and the sponsors of our workshops?[18:54] How can we find out what we should be communicating with clients?[21:48] Do you think that it’s different gaining a connection with your clients in-person vs. a video conference? [23:59] What do we get wrong about user-centricity?[26:39] How can we really differentiate ourselves?[28:15] What makes a workshop fail?[31:39] What is the difference in communication between those who signed up and paid themselves and those who were signed up by someone else?[32:37] How can we get better at putting ourselves into the shoes of our client?[37:54] When you put yourself into the shoes of these facilitators who might listen to the podcast, what is the one piece of advice that you would like to give them?[39:44] What is the key takeaway from our conversation?LinksIngrid’s websiteDrawing classesConnect to IngridLinkedInSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Oct 7, 2020 • 52min

081 - What if more Facilitators Mastered the Art of DJing with Howard Gray

Send us a textCreativity is the string that weaves through most (if not all) facets of life. As a facilitator, you design workshops that bring people together around a specific theme. If you think about it, workshops are a lot like parties, and every party needs good music. In many ways, facilitators are similar to DJs because they both create an experience for a group of people in hopes that it moves them from the mental place they were before to the new and refreshed place they are now.I wanted to explore the analogy of designing workshops like a mixtape further, so I invited Howard Gray onto workshops work. Howard’s work focuses on “amplifying creative people and businesses to increase discovery, access, connection, and opportunity.” Howard and I talked about what facilitators can learn from DJs about workshop design to create even better workshops that participants will remember for a lifetime.Find out about:What you can learn about workshop design and facilitation from a DJHow to design a workshop like a mixtapeWhy you should pre-plan your workshops but be open to adjusting quickly when necessaryWhy you need to focus on the experience you create for participantsWhat makes a great mixtape and how you can translate that to a fantastic workshop designHow the movie storyboarding exercise worksHow to get better at “reading the room”Don’t miss the next show: Subscribe to the show with your favourite podcast player.Questions and Answers[01:26] When did you start calling yourself a facilitator?[03:26] If you had to put a hashtag on your own forehead, what would it be?[04:32] What did you learn from your DJ career about workshop design or facilitation?[08:56] To what extent does a DJ adjust their set to fit the room?[11:10] What would make a workshop fail?[13:28] What is your strategy to prepare for this diversity that you will face?[15:36] Do you research the groups you’re facing?[18:12] What do you think is more important, the facilitation, or the design aspect?[24:31] What makes a good mixtape and how can you translate that to a good workshop design?[29:46] With the shift from offline meetings to online meetings, did you adjust the design of the sequence with more contrast or less contrast?[32:52] How can we expect someone to make the mental shift just by putting a different URL in the browser?[35:55] What is your favourite exercise?[40:35] How would the world of facilitation look if more facilitators would master the craft of a DJ?[44:28] When you say, “reading the room,” do you think it’s based on intuition or is it something facilitators can learn to do?[50:03] What do you hope listeners will take away from our conversation?Links:How to DJ properly by Bill Brewster and Frank BroughtonConnect to Howard:Howard’s websiteHoward’s LinkedInHoward’s TwitterSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Sep 30, 2020 • 55min

080 - No more workshops without provocation with Diana Ying Liu and Kandis O’Brien

Send us a textHow can you, as a facilitator, create new and exciting possibilities for your workshop participants?The answer lies in provoking your audience to listen to each other and feel heard. Provocation is a strategic tactic to make workshop participants feel uncomfortable – but in a good way. It drives them out of their comfort zones and allows them to break free from their shells so they can take action and evoke new thoughts and ideas that may have been left uncovered.We know that provocation can have many positive benefits, but how can facilitators use provocation to amplify their workshop? You’ll discover the answer on this episode of workshops work, where I’m joined by Diana Ying Liu and Kandis O’Brien from The SIX, an innovation and strategy consultancy that helps “leaders and their teams get their groove on.”We deep dive into how you can provoke compelling conversations in your workshop sessions, why you need to have the right executive sponsor in the room, and so much more!Find out about:How Diana and Kandis define the role of a facilitator vs a consultantHow to use provocation to create friction and encourage people to step outside of their comfort zonesThe different levels of provocationExercises to help people ‘loosen up’How to make people feel comfortable and safe enough to shareThe importance of understanding the culture of the organisation and the problem statement of the sessionThe advantages of having pre-interviews before the workshopDon’t miss the next show: Subscribe to the show with your favourite podcast player.A huge thank you must go to SessionLab, the sponsor of Workshops Work. Claim your free two months of SessionLab Pro now – this deal is exclusive to Workshops Work listeners!Questions and Answers[01:13] Diana, when did you start calling yourself a facilitator?[03:50] Do you bring in your own facilitators to your sessions?[10:16] How do you use provocation as a tool to create friction?[14:04] How do you define the right degree of provocation that is relevant and absurd at the same time?[18:15] How would you react when/if the leadership disregards a team member’s idea?[39:14] What makes a workshop fail from the perspective of a consultant vs a facilitator?[46:09] Do the pre-interviews create a level of trust or do you still need another layer of trust creation at the start of the workshop to play around with provocation?[53:16] What would be your golden nugget about provocation from our discussion?LinksThe SIX websiteFollow The SIX on InstagramConnect to Diana Ying Liu and Kandis O’Brien:Diana’s LinkedInKandis’ LinkedInSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Sep 23, 2020 • 53min

079 - The mindset and toolset to get your creativity rolling with Melissa Dinwiddie

Send us a textWhether you’re hosting a physical or virtual meeting, the last thing you want to do is put the audience to sleep! If you want to keep people engaged during meetings, you’ve got to unleash your inner creative genius.Melissa Dinwiddie is a Creativity Instigator who teaches people how to turn their creative taps on so they can live a life full of colour and intrigue. I couldn’t wait to talk to Melissa about all things creative.In this episode, I take full advantage of having such a creative guest on and ask her all the questions I know you want to hear the answers to. We cover everything from how to lead non-boring virtual meetings to defeating the comparison gremlin! I hope you enjoy this colourful interview as much as I did!Find out about:Why online meetings can be boring and what to do about it!How to be a good leaderHow to avoid falling into the “comparison trap”A useful mirroring exercise for leadership and listeningHow to keep people engagedThe ‘golden formula’ to everything goodDon’t miss the next show: Subscribe to the show with your favourite podcast player.A huge thank you must go to SessionLab, the sponsor of Workshops Work. Claim your free two months of SessionLab Pro now – this deal is exclusive to Workshops Work listeners!Questions and Answers[01:23] Will you share when you started to call yourself a facilitator?[04:16] How do you define creativity and what does it mean to be stuck on the creativity path?[12:27] Do you think it’s a matter of age and maturity, or is it a matter of the craft?[16:11] What do you tell your clients when they fall into the comparison trap and self-sabotage their creativity?[23:14] Do you think there are more gremlins when working online in this working from home environment?[26:34] Why do most of online meetings suck?[29:05] What is your favourite exercise?[32:13] Who determines whether it is right or wrong?[34:18] What makes a bad workshop?[34:43] How can you keep people engaged without making it stressful?[35:47] Can you give an example of a time when you de-brief with the group about what they have learned?[39:54] with the upcoming Zoom option of building circles, is it really about the circle or it the magic that happens when you’re sitting in a circle?[41:51] What does a full day online workshop look like?[44:15] To what extent have you received feedback that it’s awkward to see each other working on a virtual meeting?[47:22] What is the definition of a creative facilitator?[48:14] If you could give one piece of advice for getting unstuck and start having non-boring online meetings, what would it be?[51:06] What is the key takeaway from our conversation?LinksMelissa’s websiteThe Creative Sandbox Way by Melissa DinwiddieThe Creative Sandbox Way PodcastPlaying Big by Tara MohrConnect to MelissaFacebook@aSupport the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/
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Sep 16, 2020 • 53min

078 - Facilitating as an Avatar in the Virtual World with Tracy Cosgrove

Send us a textWe’ve reached a time when more people than ever are working remotely, and this includes facilitators.Tracy Cosgrove, Founder of PTSM, is passionate about sharing knowledge and facilitating as an avatar in the virtual world. I am so grateful that I had the opportunity to talk to Tracy about her experience and expertise around avatars, setting up a virtual office, and bringing teams together despite being thousands of miles (and oceans) apart.Learning how to facilitate as an avatar in the virtual space is so important right now, which is why I’m so excited to share this conversation with you so that you can be better equipped and prepared to rule the virtual world.Find out about:What inspired Tracy to move from the physical to the virtual word of facilitatingHow to set up a virtual officeThe importance of doing your research as a facilitatorCostly mistakes to avoid when choosing a platform to help you host virtual workshopsWhat to consider when renting a virtual office spaceHelpful and creative team building exercises you can use virtuallyDon’t miss the next show: Subscribe to the show with your favourite podcast player.A huge thank you must go to SessionLab, the sponsor of Workshops Work. Claim your free two months of SessionLab Pro now – this deal is exclusive to Workshops Work listeners!Questions and Answers:[01:35] When did you start calling yourself a facilitator?[03:17] What made you move to the virtual world?[06:58] If you were a hashtag, what would it be?[08:18] How was it for you to transition to suddenly not meeting people and communicating with avatars?[16:22] Do you think that there's a difference in terms of how you facilitate whether you're in the persona of an avatar versus zoom training with video?[17:45] In terms of the facilitation skills and how you communicate with the people and the exercises, do you see a difference?[19:13] What doesn’t work in the VR world?[20:52] As an avatar facilitator, how do you create a space where they can be present and open?[23:00] How did you find your virtual office space?[26:52] What would you recommend someone who's exploring options to work as an avatar?[31:35] What is the investment you need to set up a virtual VR office?[33:32] What is wrong about the platform?[34:33] What is the one thing that people must take care of or must watch out for in order to choose the right platform?[38:01] What makes a workshop fail?[39:47] What is your favourite exercise?[47:55] What is the sequence of taking breaks when sitting in front of Zoom for 8 hours? [52:24] What is the key takeaway that captures the essence of our conversation?LinksPassport to Success Myanmar (PTSM)Connect to Tracy CosgroveEmail Tracy at Tracy@passporttosuccessmyanmar.comFacebook Support the show✨✨✨You can now find the podcast on Substack, where your host Dr. Myriam Hadnes is building a club for you to find fellow listeners and peers: https://myriamhadnes.substack.com/

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