

Check Call
FreightWaves
Check Call is a podcast for 3PLs and Freight Brokers. We take the industry we know and sometimes love under a microscope to dive a little deeper and see what we can find.
Episodes
Mentioned books

Mar 25, 2025 • 25min
Beyond the Buzzword: Separating Real AI Value from Hype
In this episode, we dive into the world of AI but as a value instead of a necessity. Our guest, Dhruv Gupta, CEO, Drumkit breaks down how AI should be used to enhance processes, not just a tool to have for the sake of having it. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 18, 2025 • 27min
The future of AI Phone calls
In this episode, we dive in the world of AI-powered phone operations. Our guest, David Bell, CEO and Founder of CloneOps breaks down how AI can be integrated into basic phone conversations and how to speed up some back office processes to improve efficiency and free up more time in the day. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 11, 2025 • 27min
Managing shippers expectations and inefficiencies
In this episode, we dive into the tricky world of managing shippers expectations while still helping them craft an efficient supply chain. Our guest, Phil Schmidbauer, Vice President, Solutions Design at ODW Logistics shares the secret sauce on helping shippers help themselves. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 4, 2025 • 26min
Managing shippers expectations and inefficiencies
In this episode, we dive into the tricky world of managing shippers expectations while still helping them craft an efficient supply chain. Our guest, Phil Schmidbauer, Vice President, Solutions Design at ODW Logistics shares the seret sauce on helping shippers help themselves. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 25, 2025 • 29min
From transactional freight carriers to a lasting relationship
In this episode, we dive into the nitty gritty of building strong carrier relationships. Our guests, Corey Bruce, Director, JT Freight and Marty Smith, EVP of Transportation at JT Logistics helps to break down the paths to take to move carriers from more transactional freight to long term relationships. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 18, 2025 • 28min
Making returns happy
In this episode, we dive into the world of return logistics for ecommerce and a way to make it happy and enjoyable for both consumers and shippers. Our guest, Tim Fehr, COO of Happy Returns breaks down the success of box-free returns and what the returns landscape is looking like for e-commerce and how fulfillment and final mile delivery cannot be overlooked. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 11, 2025 • 28min
Last mile logistics with Vizzard
In this episode, we break down the new AI assistant from NuVizz, Vizzard. Our guest, Guru Rao, CEO at NuVizz shares what the assistant does and how it’s uniquely positioned for the last-mile logistics space. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Feb 4, 2025 • 30min
Cybersecurity trends for freight in 2025
In this episode, we dive into the world of cybersecurity. Our guest, Joe Ohr, Chief Operating Officer from NMFTA breaks down trends in the space, new techniques for cyber attackers, and how to create a plan to keep an organization protected. For more information subscribe to Check Call the newsletter or the podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices

Jan 28, 2025 • 27min
How to keep going when the market is stagnant
In this episode, we dive into keeping a sales team motivated on the heels of a freight recession and a winter slump. Our guest, Sam Agyemang VP of Business Development and Sales at ITF Group breaks down some keys to success and how to keep a team motivated, while still celebrating the wins along the way. For more information subscribe to Check Call the newsletter or the podcast. Follow the Check Call PodcastOther FreightWaves Shows Learn more about your ad choices. Visit megaphone.fm/adchoices

Jan 21, 2025 • 29min
The unpopular trends and hiccups for the new year
In this episode, we dive into some of the major disruptions to the supply chain for 2025. Our guest, Josh Allen, CCO at ITS Logistics, breaks down obstacles to keep in mind that could negatively impact the first quarter of the supply chain. For more information subscribe to Check Call the newsletter or the podcast. Learn more about your ad choices. Visit megaphone.fm/adchoices