First Principles

A couple of weeks ago, you heard our episode with Ritesh Agarwal, the founder and Group CEO of OYO rooms. If you remember, he talked to me about the atmosphere at the organization after COVID hit.To put it simply, it was wartime inside OYO.Cash needed to be protected. Leadership had to be let go. The company completely changed.In the first hour of the conversation with Ritesh, who explained in detail what it took to come back from this near-death experience. We’d urge you to check out that episode.Anyway, we took a short break after the first hour. We stepped out, had a coffee, and chatted a bit. Which helped immensely, because once we stepped back inside the studio, the conversation turned…inwards. We got to reflecting. Retrospecting. How has Ritesh grown, and what has he learnt as a founder, as a CEO, as a leader…And something he said was really surprising.  Rohin asked him if he considered himself a wartime CEO or a peacetime one.With cool conviction, he said he’s a peacetime CEO. With OYO being in war mode through all its years of difficulties, Ritesh could very well be considered a great wartime CEO.But when you’ll listen to this episode, you’ll know that Ritesh knows what kind of a CEO he is, because he is an extremely deliberate, reflective person. He’s thought about every challenge and every opportunity that has come his way. And what he’s learnt from it. Reflection is non-negotiable for a CEO, he says.In this episode – part 2 of our conversation with Ritesh Agarwal of OYO, he explains this. Why you must take time to reflect. When you should do it. And of course, the process at OYO to collectively reflect as an organisation. I think this is the perfect episode for us to wind down the year with, here at the First Principles podcast. Ritesh looks back on his decade as a young founder and CEO – how he’s changed, and how his own mission has evolved. We talk about recognizing which opportunities to grab and which to pass up, and how to deal with regret when it comes. We now have chapters available for this episode on Spotify and Apple Podcasts! Click on any chapter you like to jump to the parts you want to listen to.This is episode 33 of First Principles with Ritesh Agarwal, Part 2—The Ken’s fortnightly leadership podcast.Send in submissions for books recommendations, interesting reads, Silent Sunday pictures or songs for the First Principles newsletter here. Join The Ken as a Podcast Producer and work with India's most ambitious storytellers! We’re creating a podcast about India’s biggest companies, with each episode backed by weeks of deep research. You’ll lead the workflows that turn that research into exceptional narratives and bring the show to listeners around the world. Join us to help shape something exceptional. Check out the details and apply here. 

“What is something you believe in, that no one else around you does?”If you’ve heard episode 30 with Ritesh Agarwal, the founder and CEO of OYO Rooms, then you’ll recognize this as a question that he had to answer while applying for the Thiel Fellowship.It’s a simple but powerful question that usually differentiates motivated, passionate and unreasonable founders from other equally capable professionals. Because what is a startup if not a mere belief in something that should exist?This question is also equally apt for our guests today. Because Soumya Rajan believed in something that no one else around her did. Soumya is the Founder and CEO of Waterfield Advisors – India’s largest multi-family office and wealth advisory firm which manages over 40,000 crore – that’s over $4 billion – for its clients.But in 2010, Soumya was working at Standard Chartered Bank, a bank she’d joined straight from college after back-to-back mathematics degrees. A bank where she’d worked at for 17 straight years – her first and only job. She’d been the head of Standard Chartered’s Private Banking arm and reached the top. But having reached there, Soumya wondered why she wasn’t interested in playing the same game.2010 was also the year Soumya turned 40. The age when many professionals hit their mid-life crisis. If you remember, Karthik Jayaraman, the co-founder and CEO of Waycool, decided to start up too after hitting 40. Soumya too decided to quit her job and start on her own by making a contrarian bet – that it was better to charge her wealthy clients directly for financial advice instead of making money via commissions paid by financial services companies whose products she would recommend. Soumya says that in 2010, this went completely against the tide in India’s wealth management sector. No one else was doing it. Even her peers and ex-colleagues were dismissive of her belief. In this episode, Soumya, in her calm and reflective manner, tells me her story. There is a strong thread of vision that runs through our entire conversation – Soumya is driven by a sharp sense of curiosity and purpose in everything that Waterfield Advisors is doing. You’ll notice it in the way she breaks down her midlife crisis, her role as CEO, her beliefs about products and incentives, and even her work for empowering women as investors. We also talk about:What the wealth management landscape of India looks likeWhy Waterfield is like the lawyer or the doctor of financial wellbeingHow to survive in the short-term when you’re building to lastThe one question she asks people before hiring them.Check out the First Principles Newsletter, a weekly Sunday read on entrepreneurship, mental models, leadership and reflection here.Send in submissions for book recommendations, interesting reads, Silent Sunday pictures or songs for the First Principles newsletter here.This is Episode 32 of First Principles, with Soumya Rajan.—The Ken’s fortnightly leadership podcast.The Ken is India’s first subscriber-only business journalism platform. Check out our deeply reported long-form stories, insightful newsletters, original podcasts and much more here. Join The Ken as a Podcast Producer and work with India's most ambitious storytellers! We’re creating a podcast about India’s biggest companies, with each episode backed by weeks of deep research. You’ll lead the workflows that turn that research into exceptional narratives and bring the show to listeners around the world. Join us to help shape something exceptional. Check out the details and apply here. 

Karthik Jayaraman, the entrepreneur behind WayCool Foods, discusses his career, starting up at 40, and building leaders. The podcast covers topics such as adapting organization structure, policies, and market strategy, navigating changes and continual improvement, transitioning to a tech startup, mid-life crisis, T-shaped leadership, and forming and changing habits for success.

Ritesh Agarwal, Founder and Group CEO of OYO, shares his unique perspective on the hospitality industry, focusing on better utilization of existing supply. He discusses the journey of starting Oyo at a young age and the multiple pivots the company has gone through. They also explore dynamic pricing in various industries and the evolution of Oyo's leadership team and culture. Ritesh emphasizes the importance of exclusivity and upgrading education, as well as the role of the Chief Clarity Officer. They also discuss the potential transformation in the hotel industry through automation and anticipating consumer preferences.

Get ready for a supercut episode featuring five diverse founders. They share their childhood experiences, career choices, and motivations for starting their own ventures. Topics covered include the importance of risk-taking behavior, the downsides of early financial independence, cultural attitudes towards entrepreneurship in India, and the fascination with AI and robotics. The founders also discuss their favorite cuisines and working preferences, as well as their motivations for transforming the education system. Tune in to hear their inspiring stories and insights!

Karthik Jayaraman, co-founder and MD of WayCool Foods, shares his unique approach to building an agri-tech startup. He discusses the challenges of extending availability of Indian apples, the trade-off between efficiency and responsiveness in supply chains, and the importance of accurate inventory measurement in the food industry. He also explores his methods of learning as a CEO and the similarities between parenting and being a CEO.

Guests discuss motivation, perseverance, and finding the right opportunity. Deep Kalra shares insights on surviving as a travel business and listing on NASDAQ. Discussions include B2B opportunities, shifting mindsets, and productizing homes. Experiences of multiple acquisitions and prioritizing strengths are shared. The unique approach of Indigo Alliance Airlines is highlighted. Embracing constraints, quantifying timelines, and finding talented people are also covered.

If you started listening to First Principles—The Ken's fortnightly leadership podcast—in 2023, then today's special episode might be something you'll love. We went back to guests from episodes 6 to 10 from 2022 and created a supercut episode highlighting some of the most interesting bits from conversations with these accomplished leaders.We'd urge you to listen to the full episodes, but this is a great place to start if you've been meaning to check out our older episodes but haven't gotten around to it.We begin with Harshil Mathur, the co-founder and CEO of Razorpay—a fintech giant offering loans, payroll services, and even bank accounts.Harshil talks about his journey into entrepreneurship, how Razorpay develops products, the importance of deliberately driving company culture, and much more. Episode 6: Razorpay CEO Harshil Mathur talks about deliberate culture, building to a need, and the principles of product developmentNext, we have Vineeta Singh, the co-founder and CEO of SUGAR Cosmetics—one of India's most popular and fastest-growing cosmetics brands.Vineeta talks about overcoming stereotypes as a female founder, the importance of passion when selecting your workplace, and why hustle, hunger, humour, and humility are key pillars of SUGAR's culture. Episode 7: Vineeta Singh of SUGAR Cosmetics talks about building products, educating consumers, and focusing on the long termAnd then, we have Amrish Rau, the CEO of Pine Labs—the payments solution provider whose point-of-sale terminals are visible in most Indian shops and stores.In 2016, Citrus Pay, an online payments provider Amrish co-founded, was acquired by rival PayU for $130 million in cash. It was one of the most significant acquisitions back then. But Amrish says it is also one of his biggest regrets. As a first-time founder, he decided to sell his company too quickly. Amrish tells us why.Episode 8: Amrish Rau of Pine Labs talks about the differences between being a founder and CEONext, we have Amit Agarwal, the co-founder and CEO of NoBroker—the 8-year-old Bengaluru-headquartered real estate platform that wants to disrupt the very concept of brokerage fees.Amit speaks about entering management consulting as a young MBA because it paid the most, starting a business that almost no investor wanted to fund, convincing notoriously value-minded Indians to pay a subscription fee before finding a rental apartment, and running a frugal organisation with a cockroach mentality.Episode 9: Amit Agarwal of NoBroker talks about his single-minded mission to disrupt brokerage, building a cockroach company, and why his office address is a secretAnd finally, we have Tarun Mehta, the co-founder and CEO of Ather Energy—India's best-known electric scooter maker. Tarun speaks about his journey to convince investors of his vision, doing hard things that defied common sense, building an organisation over decades, and why it takes at least three years to make a true impact at work.Episode 10: Tarun Mehta of Ather Energy talks about doing hard things, going down multi-year rabbit holes, building companies over 30-40 years, and being chief storytellerThe Ken is India's first subscriber-only business journalism platform. Check out our deeply reported long-form stories, insightful newsletters, original podcasts, and much more here: https://the-ken.com/?utm_source=website&utm_medium=podcasts&utm_campaign=podcast_ep Join The Ken as a Podcast Producer and work with India's most ambitious storytellers! We’re creating a podcast about India’s biggest companies, with each episode backed by weeks of deep research. You’ll lead the workflows that turn that research into exceptional narratives and bring the show to listeners around the world. Join us to help shape something exceptional. Check out the details and apply here. 

We don’t have a new First Principles episode this week, but we do have something special for you.If you’ve enjoyed this podcast, you’ve already built a curiosity for mental models that force you to look at the world differently. To break down complex problems from the ground up. To analyse and synthesise.This, precisely, is also what the First Principles newsletter is about.Each Sunday, this newsletter will bring fresh insights into how accomplished founders, leaders, and changemakers apply First Principles thinking to see the world differently and remake it in their vision.If you’re a free or paying subscriber of The Ken, you’ll find this newsletter in your inbox already.But if not, please click here, sign up for free on our website, and you'll receive the newsletter in your inbox for free: https://the-ken.com/?utm_source=website&utm_medium=podcasts&utm_campaign=podcast_ep Join The Ken as a Podcast Producer and work with India's most ambitious storytellers! We’re creating a podcast about India’s biggest companies, with each episode backed by weeks of deep research. You’ll lead the workflows that turn that research into exceptional narratives and bring the show to listeners around the world. Join us to help shape something exceptional. Check out the details and apply here.