

Say Grace
Steve Palmer
A soulful exploration of the hospitality industry through the eyes of celebrated restaurateur and author Steve Palmer. Combining the richness of grace—a pre-meal tradition in the South, a gift freely given, and a timeless virtue—with the transformative journey of hospitality, this podcast dives deep into the stories behind the industry. With heartfelt conversations, Palmer uncovers personal journeys of resilience, mental health breakthroughs, and sources of inspiration, showcasing how lives are shaped and changed by the world of service. Say Grace is your place to reflect, connect, and savor thoughtful narratives. Pull up a chair, and join the dialogue about food, people, and the grace that sustains them both.
Episodes
Mentioned books

Aug 21, 2025 • 52min
EP 19: A Conversation with Debby Soo, CEO of OpenTable
Debby Soo is a forward-thinking leader reshaping how the restaurant industry engages with technology and advocacy. As CEO of OpenTable since 2020, she has brought a people-first approach to innovation, introducing AI-powered tools, securing major global partnerships, and advocating for legislation to support restaurants against issues such as reservation piracy. Known for her transparency and direct communication style, Debby has built an executive team that embodies her ethos of challenging the status quo and being authentic. Whether working with MICHELIN-starred chefs or neighborhood gems, she's focused on building trust, driving change, and keeping the hospitality industry at the heart of everything she does. In this episode, Debby sits down with Steve to discuss the challenge of joining OpenTable with no prior hospitality experience, the power of transparency, and how to continue to evolve when you feel fulfilled in your role. Thank you HOST on Howard for allowing us to use the space to film this episode.

Aug 14, 2025 • 1h 6min
EP 18: A Conversation with Michael Anthony of Gramercy Tavern
Michael Anthony is the Executive Chef and Partner at Gramercy Tavern, one of NYC's most iconic restaurants. Under his leadership, the restaurant earned a MICHELIN Star and several James Beard Awards, including Outstanding Restaurant and Outstanding Chef. He's known for championing seasonal, sustainable cooking and shaping modern American cuisine with simplicity and care. Before Gramercy, he led the kitchen at Blue Hill at Stone Barns and trained in Japan and France. Michael's also written two cookbooks and is a voice for food education, local sourcing, and a healthier food system. In this episode, Michael joins Steve for a conversation that explores how beginning his culinary journey in Japan shaped his career, the ways global travel and cultural influences inform his approach to hospitality, and why he believes restaurants play a vital role in building community. Thank you to HOST on Howard for allowing us to use the space to film this episode.

Aug 7, 2025 • 1h 8min
EP 17: A Conversation with Jim Irwin of New City Properties
Jim Irwin is the President of New City, a commercial real estate development firm based in Atlanta. With a career that spans over $1 billion in new investments across the U.S., Jim is known for reshaping urban spaces with purpose and style. Before founding New City, he led the acclaimed redevelopment of Atlanta's Ponce City Market, one of the largest historic renovations in the country. His latest venture, FORTH, a hotel and social club in the Old Fourth Ward, opened in Summer 2024 and has already earned national buzz, landing a spot on Esquire's Best Hotels in the World list. In this episode, Jim sits down with Steve to chat through the art of building development, the challenges and surprises in renovating historic adaptive reuse spaces, where he found inspiration for the iconic Ponce City Market, and what it feels like to create spaces in his hometown of Atlanta. Thank you to the FORTH Hotel for allowing us to use the space to film this episode.

Jul 31, 2025 • 56min
EP 16: A Conversation with Ellen Yin
Ellen Yin is the founder and co-owner of High Street Hospitality Group, a powerhouse in the dining scene with restaurants in Philadelphia, New York, and Washington, D.C. Her portfolio includes acclaimed establishments like Fork, High Street Restaurant & Bakery, a.kitchen+bar, and The Wonton Project. Beyond her restaurants, Yin is committed to community service, supporting organizations like Bakers Against Racism, Everybody Eats Philadelphia, and Let's Talk. She also co-chairs the Sisterly Love Collective, an organization that empowers women in hospitality. In this episode, Ellen sits down with Steve to chat through what it was like opening a restaurant right after earning her graduate degree from Wharton School of the University of Pennsylvania, how she grew from one restaurant to multiple concepts, and what it's like being a non-chef restaurant owner. Thank you to The Study at University City for allowing us to use the space to film this episode.

Jul 24, 2025 • 1h 1min
EP 15: A Conversation with Randy Garutti
Randy Garutti is a legendary figure in the restaurant industry, best known for his role as the CEO who transformed Shake Shack from a single hot dog cart in Madison Square Park into a globally recognized fast-casual brand. Under his leadership, the company expanded to more than 500 locations across the world, went public in 2015, and became known not just for its burgers but for its commitment to quality, community, and a hospitality-driven culture. In this episode, Randy sits down with Steve to chat through what it was like to grow Shake Shack from a small cart to an iconic public company, the importance of establishing roots in one place for professional and personal growth, and his next chapter mentoring others in the industry. Thank you to WTFMedia Studios for allowing us to use the space to film this Episode.

Jul 17, 2025 • 1h 9min
EP 14: A Conversation with Martha Hoover of Won't Stop Hospitality
Martha Hoover is a pioneering American restaurateur and social entrepreneur, best known for founding Won't Stop Hospitality, a collection of acclaimed restaurant concepts in Indianapolis focused on sustainable, community-driven dining. In 1989, after a career as a sex crimes prosecutor and with no formal culinary training, Martha opened Café Patachou, introducing a new standard of farm-to-table food and hospitality in the Midwest. Today, she continues to shape the industry by advocating for ethical business practices, addressing food insecurity through The Patachou Foundation, and providing leadership as a mentor and changemaker in the hospitality world. In this episode, Martha sits down with Steve to discuss her journey from law school to becoming a leader within the hospitality industry, how culture plays a vital role in her business model, and the importance of giving back and investing in community. Thank you to Stolon Food Lab for allowing us to use the space to film this episode.

Jul 10, 2025 • 1h 1min
EP 13: A Conversation with Stephanie Wu, Editor-In-Chief of Eater
Stephanie is the editor-in-chief of Eater, a role she's held since 2022. She leads editorial strategy across more than 20 cities, overseeing writers, editors, and creators. In 2024, she added Punch and Thrillist to her portfolio. Under her leadership, the Eater network has earned 12 James Beard Awards, three National Magazine Awards, and five New York Emmys. Named Adweek's Editor of the Year in 2024, Stephanie also co-founded Mochi Magazine. Originally from Taipei, Taiwan, she now lives in New York City with her family. In this episode, Stephanie sits down with Steve for a thoughtful conversation about how her Asian American heritage has shaped her career and personal journey, her leadership in food and beverage media, and the evolving landscape of both the hospitality industry and the journalism that covers it. Thank you to The Study at University City for allowing us to use the space to film this episode.

Jun 26, 2025 • 1h
EP 12: A Conversation with Smith Hanes of Smith Hanes Studio
Smith Hanes is the founder and creative director of Smith Hanes Studio, an interior design firm he founded in 2004. Based in Atlanta with a second studio in New York, the firm is best known for its work in designing restaurants, boutique hotels, and hospitality spaces with a strong sense of mood and place. Hanes has created some of the South's most iconic restaurants, building a reputation for warm, layered environments where design plays a key role in the guest experience. He has also worked extensively in designing boutique hotels, creating spaces within that feel deeply connected to their local communities. In this episode, Smith joins Steve for a conversation about the complicated nature of being a creative, what people get right (and wrong) about restaurant design, and the magic that happens when art and commerce intersect. Thank you to the FORTH Hotel for allowing us to use the space to film this episode.

Jun 19, 2025 • 1h 13min
EP 11: A Conversation with Tracy Malechek-Ezekiel and Arjav Ezekiel of Birdie's
Tracy Malechek-Ezekiel and Arjav Ezekiel are the husband-and-wife team behind Birdie's, the nationally acclaimed East Austin restaurant known for its fine-dining-caliber food, counter-service format, and values-driven approach. Tracy is a James Beard finalist with a résumé that includes Blue Hill and Gramercy Tavern, known for her deeply seasonal, ingredient-driven cooking. Arjav, named Esquire's "Wine Guru of the Year" and recently awarded the Outstanding Professional in Beverage Service at the 2025 James Beard Awards, brings a thoughtful, values-based approach to wine and hospitality. Together, they've built one of the country's most celebrated and intentional restaurants. In this episode, Tracy and Arjav join Steve in a conversation about how their relationship has evolved since becoming business partners, what they do differently as restaurant owners, and how they overcome self-doubt. Thank you to The Study at University City for allowing us to use the space to film this episode.

Jun 5, 2025 • 1h 4min
EP 10: A Conversation with Neal Bodenheimer of Cure Co. and Tales of the Cocktail
Neal Bodenheimer is the Managing Partner of CureCo., the group behind New Orleans' acclaimed bars Cure, Cane & Table, and VALS, and is a partner in Washington D.C.'s legendary restaurant, Dauphine's. He also oversees beverage operations at Peychaud's and serves as Co-Chair of the Board of Directors for Tales of the Cocktail Foundation. A New Orleans native and pioneer of the city's craft cocktail scene, Cure has received a James Beard Award, Pinnacle Guide recognition, and was named "Best Bar in the U.S." by Food & Wine in 2025. His book, Cure: New Orleans Drinks and How to Mix 'Em, won an IACP Award and was a James Beard finalist. In 2023, he was named VinePair's "Drinks Professional of the Year." In this episode, Neal joins Steve for a conversation on navigating his career growth and career changes, balancing the economic realities of owning a hospitality concept while taking care of the employees, and how the city of New Orleans has impacted his professional and personal life. Thank you to Stolon Food Lab for allowing us to use the space to film this Episode.


