

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Tersh Blissett & Josh Crouch
Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!
Episodes
Mentioned books

Nov 22, 2021 • 57min
621: Overcoming Issues In Your Home Service Business With Ellen Rohr And Drew Cameron
Starting your own home service business can be challenging. There are several issues to overcome before starting a business, and our guests this episode will tell you how. Hosts Tersh Blissett and Josh Crouch sit down for business insights from Ellen Rohr from the Zoom Drain Franchise Company and Drew Cameron of Flow Odyssey. Ellen and Drew discuss how they started their service businesses, the challenges they faced, and how they are scaling and growing. Want to learn more business tips from Ellen and Drew? Then tune in! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Nov 10, 2021 • 31min
620: Datacube: Combine Your Numbers in One Place! With Nick Parker
Nick Parker, an accomplished Global Director of Asset Management with expertise in real estate and data centers, dives into the power of data in service businesses. He introduces DataCube, a game-changing platform for consolidating vital metrics. Parker discusses how effective data management can streamline operations, enhance training, and foster employee engagement. He emphasizes the importance of tailoring insights through API integrations and explores how leveraging artificial intelligence can significantly improve client service.

Nov 3, 2021 • 42min
619: Average Ticket Prices And What They Mean To Your Business Tammy Vasquez
Your average ticket price can have a huge impact on the profitability of your business. What can you do to improve it? In this episode, Tersh Blissett & Josh Crouch interview Tammy Vasquez the senior head coach of Business Development Resources, Inc. as they talk about ticket prices and efficiency. Tammy analyzes the impact of your average ticket price on profit, and how improving efficiency and engagement improves ticket prices. Tune in for more great tips on improving your business, right here. Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Oct 27, 2021 • 1h 5min
618. Easy Tips On How To Operate Your Home Service Business Remotely With Tersh Blissett
Do you want to operate your home service business remotely? Softwares like ServiceTitan, Podium, Zapier, Slack, and Zoom are must-haves! The show’s guest today is Tersh Blissett, Chief Executive Officer at Service Emperor. Tersh discusses with Josh Crouch that every decision he makes with his team daily is to stay remote. Join in the conversation as Tersh gives valuable automation strategies to make processes seamless. If you want to operate your business remotely, you need to listen to this episode. Tune in! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Oct 26, 2021 • 49min
617. The Secrets To Mastering Technician Training With Edward McFarlane
If you want to be a master of training, you must know how to shape the department culture. It would be best if you were committed and determined to convey the information you want the audience to understand most effectively. Edward McFarlane shares valuable insights on how to do that, especially with training other technicians. He discusses how you could be an effective, high-performing leader and provide solutions to an organization. Tune in so you can be equipped with excellent leadership strategies for success and growth. Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Oct 25, 2021 • 26min
616. Understanding E-commerce In The HVAC Industry With Nick Fleetwood
Online shopping had become very common nowadays. You have to recognize that there a massive opportunity here. Think outside the box if you want to be a successful entrepreneur. Join hosts Tersh Blissett and Josh Crouch as they engage in a powerful conversation about eCommerce in the HVAC industry with Nick Fleetwood of Fleetwood’s Mechanical Services, Inc. Fleetwood's carries products to cover all HVAC needs, from a full ductwork line to complete heating and cooling systems. Join in and learn more on how to sell online successfully! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Oct 22, 2021 • 23min
615. Here's Why You Need An Online Store For Your Contractor Business With Will Housh And Paul Redman
People want solutions online. If you don't have an online store, they'll find someone else who does. Join in the conversation as Will Housh, the founder & CEO of Contractor Commerce™, and Paul Redman, Vice President of Sales at HVAC Technologies, discuss the advantages of online shopping for contractors. You can list any product you want to sell. Just put them right on your website! Will and Paul's mission to future-proof contractors' businesses drives them to give you the tools you need to sell online. Are you ready to put your brand in front of your customers daily? Tune in! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Oct 21, 2021 • 27min
614. Accountability And Strategy: Implementing Twin Pillars Of Business Growth With Mike Disney & Gregg Schonhorn Of CEO Warrior
Business growth can only come when you implement a winning strategy alongside accountability. How do you do that? Our guests from CEO Warrior will guide you. In this episode, Tersh Blissett & Josh Crouch talk with Mike Disney and Gregg Schonhorn, the company’s COO and Senior Growth Advisor, respectively. Mike and Gregg discuss CEO Warrior’s mission of providing thousands of service business owners around the globe with resources, training, tools, and more. They talk about growth and accountability and how you need accountability if you want growth. Tune in and learn from some of the best in the service industry today. Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Oct 20, 2021 • 48min
613. How To Get Some Of That Blue-Collar Cash With Ken Rusk
The blue-collar industry is filled with opportunities, but people don't want to get past the blue-collar work stigma. You don't need a college education to be successful in life. As long as you know and love what you are doing, you'll achieve success. Join Tersh Blissett and his guest, Ken Rusk, in this conversation about his new book, Blue-Collar Cash. Ken is the President of Rusk Industries, a waterproofing service company. Learn how Ken helps people find success in their path and discover how you don't need to have a college education to do what you love! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Oct 13, 2021 • 1h 2min
612: Tools To Help You Keep Track Of Your Digital Marketing Company And Spy On The Competition
Knowing where you stand in a competitive market is an integral part of managing a business. In this episode, Tersh Blissett turns the mic over to co-host Josh Crouch and his company, Relentless Digital, to discuss just how you can monitor your digital marketing business. Josh discusses different tools to help you keep track of your metrics that you can use on your business or spy on your competition. They also share information on how to optimize your strategies to increase conversion and attract more customers. Tune into this impactful conversation where they answer some of your questions and share essential business advice to help you on the road to success! Love the show? Subscribe, rate, review, and share! servicebusinessmastery.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support