Gain Grow Retain
In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling.
This podcast is brought to you by Higher Logic.
Latest episodes
Dec 6, 2020 • 53min
Leverage Customer Segmentation for Account Growth and Retention w/ Bertil Weil
Bertil Weil, a Senior Account Manager at Gartner, leads an Interactive workshop with the Gain Grow Retain community.
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Dec 4, 2020 • 15min
Keeping stakeholders engaged w/ CSM Office Hours
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Dec 2, 2020 • 20min
What do you report to your board of directors w/ CS Leadership Office Hours
A weekly segment:
CS Leadership Office Hours
Every Thursday. 11:30am ET.
https://lu.ma/CSLOH
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Nov 27, 2020 • 32min
The relationship between customer success and product marketing w/ Daniel Murphy
Daniel Murphy Is the Director of Marketing at Privy, an e-commerce marketing platform that helps you sell more.
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Nov 25, 2020 • 32min
Identify Time to First Value w/ CS Leadership Office Hours APAC
We hopped across the pond to work with Rachel Jennings and our friends In the APAC region to hold a CS Leadership Office Hours.
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Nov 23, 2020 • 31min
Ways to keep stakeholders engaged w/ CSM Office Hours
A weekly segment:
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
--
If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Nov 20, 2020 • 46min
Building a family through community w/ Jared Robin
Jared Robin Is a co-founder of RevGenius, a community that Is committed to building the future of sales and marketing.
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Nov 18, 2020 • 29min
Building a relationship with your finance leader w/ CS Leadership Office Hours
A weekly segment:
CS Leadership Office Hours
Every Thursday. 11:30am ET.
https://lu.ma/CSLOH
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Nov 16, 2020 • 26min
How to measure tangible customer outcomes w/ CSM Leadership Office Hours
CSM Office Hours
Every Tuesday. 11:30am ET.
https://lu.ma/CSMOH
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
Nov 13, 2020 • 31min
Building a culture of customer success w/ Sydney Strader
Sydney Strader Is the Head of Customer Success at Catalyst.Io, the most Intuitive customer success platform.
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If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.com/
This podcast is brought to you by Jay Nathan and Jeff Breunsbach...
Jay Nathan: https://www.linkedin.com/in/jaynathan/
Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach
