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A Deeper Dive

Latest episodes

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Mar 9, 2022 • 30min

Why people keep buying restaurants

Despite a number of challenges, there remains plenty of demand for restaurants on the open market. This week’s episode of the Restaurant Business podcast, A Deeper Dive, features Robin Gagnon, CEO and cofounder of We Sell Restaurants, to discuss the secondary market for restaurants. That market remains strong. There are more buyers than there are sellers, driving up the price. This is especially true for quick-service restaurants. But there is plenty of demand for all kinds of concepts. The demand is strong despite high labor and food costs and the prospect of rising interest rates.
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Mar 2, 2022 • 28min

How a small chain is coping with the tough operating environment

How does a small growth chain expand when the operating environment is so difficult? This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Jason Morgan, CEO of the 17-unit Original ChopShop, to talk about it. Original Chop Shop is a better-for-you fast casual chain. The company has done quite well during the pandemic and has some significant growth plans, but it has faced some challenges on that front.
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Feb 23, 2022 • 29min

How Portillo’s is handling life as a public company

How has life changed for Portillo’s since the brand went public? This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Michael Osanloo, CEO of the hot dog and Italian beef chain, to talk about life as a public company. Portillo’s has been a fast-growing chain of massive quick-service restaurants. It went public last year in what now looks like some bad timing. Stocks have struggled due to inflation concerns and the promise of higher interest rates. And investors have been particularly hard on some of the newly public restaurant companies.
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Feb 16, 2022 • 28min

A look at the future, and the present, of third-party delivery

What happens with third-party delivery from here? This week’s episode of the Restaurant Business podcast “A Deeper Dive” attempts to answer that question. Joe Guszkowski, RB’s senior technology editor, joins the podcast to discuss the service and some interesting data and trends. Third-party delivery took off during the pandemic. It provided a lifeline for many restaurants. Yet it remains in flux.
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Feb 9, 2022 • 27min

A look at the fierce competition for drive-thru real estate

Everybody wants a drive-thru these days. And that has an impact on the prices for real estate that can accommodate that wish. This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Barry Wolfe, senior managing director of investments for the real estate investment firm Marcus and Millichap, to talk about the demand for drive-thru sites.
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Feb 2, 2022 • 27min

What restaurants can expect in 2022

What is 2022 going to be like for restaurants? This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Hudson Riehle, SVP of the research and knowledge group with the National Restaurant Association, to talk about the group’s recent State of the Restaurant Industry report. The report is an annual compilation of data and surveys on the industry and provides a snapshot of where the business stands and where it’s headed during the coming year.
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Jan 26, 2022 • 32min

How the omicron surge has affected restaurant traffic

How has the omicron variant affected restaurant traffic? This week’s episode of the Restaurant Business podcast “A Deeper Dive” features RJ Hottovy, head of analytical research with the data firm Placer.ai. Hottovy is a longtime industry analyst who went to work with Placer last year. Placer tracks consumer traffic, and he talks about how that traffic has been changing of late.
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Jan 19, 2022 • 32min

A former McDonald’s franchisee looks back at her long career

Tracy Johnstone wanted to go into academics. Instead she found plenty of teaching opportunities with McDonald’s. This week’s episode of the Restaurant Business podcast “A Deeper Dive” features the now-former, longtime McDonald’s franchisee, who discusses her more than 30 years in the business.
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Jan 12, 2022 • 26min

How Biggby Coffee works to compete with its giant competitors

How does a small, Midwestern coffee chain compete with the big giants? Bob Fish, the co-CEO and cofounder of Biggby Coffee, joins the Restaurant Business podcast “A Deeper Dive” this week to discuss the chain’s growth strategy. Biggby is a 260-unit chain based in Lansing, Mich. The company has plans for some enormous growth in the near future after largely making it through the pandemic unscathed. It is doing this largely through a franchising model. Fish talks about that growth. He also talks about the need to constantly change in a market where new trends come and go quickly. And he talks about the need for convenience—and why coffee chains could not survive on customers hanging out in cafes alone.
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Jan 5, 2022 • 33min

How ghost kitchens and virtual brands could change the restaurant industry

Virtual brands and ghost kitchens have been hugely popular since the outset of the pandemic. But just how big will they be? This week’s episode of the Restaurant Business podcast “A Deeper Dive” features Denny Marie Post, the former Red Robin CEO who is now an advisor to the virtual brand operator Nextbite, among other roles.

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