The Perfect Scam

In 2018, The Perfect Scam brought you the story of the French psychic Maria Duval mail fraud impostor scheme. For decades, criminals, led by a man named Patrice Runner, used Duval’s name and image on letters sent all over the U.S. and the world, promising good fortune in exchange for regular payments, and threatening disaster for those who ignored the solicitations. Federal investigators estimate the scam impacted 1 in 300 Americans and raked in over $200 million. The U.S. Postal Inspection Service finally put a stop to the letters in 2014, but even when we covered the story in 2018 Runner was still on the run. In this episode, Bob checks in with USPIS Inspector Clayton Gerber to find out how the fight for justice is going, and learns how one of the world’s largest marketing companies, Epsilon, played a major role in the scheme. 

Caring for ailing senior dogs is a passion project for Helen and her husband, who run the nonprofit dog hospice Old Dogs Go to Helen. They rely on donations to pay for the dogs’ medical and comfort care until they pass on. One day, they receive a text message appearing to be from the nonprofit’s Bank of America account, which leads them through a familiar series of steps to secure their accounts from a possible fraud. While Helen thought she was averting a crisis, she was actually the victim of a sophisticated bank impersonation fraud.  

In part 2, Gerard Puana stands accused of stealing the mailbox of his niece, the deputy city prosecutor, Katherine Kealoha. Surprisingly, this strange crime will lay bare that Katherine’s luxurious lifestyle is fueled by a reverse mortgage on her grandmother’s home, and that her husband, Louis, is using his power as police chief to cover up the crime.

In this 2021 episode, Katherine and Louis Kealoha report that their mailbox has been stolen, a strange occurrence in the upscale Honolulu neighborhood of Kahala. Even stranger is that Katherine claims that her uncle Gerard Puana is the mailbox thief, an accusation he vehemently denies. When the case goes to court, though, the Kealohas’ secrets are exposed, revealing a terrible case of family financial fraud. 

Thieves think that stolen cryptocurrency is the perfect crime — anonymous, secret and safe from seizure. But prosecutor Erin West and her team are proving them wrong, recovering millions of dollars in stolen cryptocurrency and returning it back to victims. West is a six-year veteran of REACT (Regional Enforcement Allied Computer Team), a cross-agency task force addressing the escalating problem of high technology crime. In this special episode, Bob talks with Erin about the top five things everyone should know about cryptocurrency scams, including whether money lost to scams is recoverable and if scams are traceable. Erin will discuss steps that can be taken if you’ve experienced a crypto scam, as well as the impact law enforcement can have when agencies have the right tools, knowledge and collaboration. 

In part 2, after a scammer she meets playing Words With Friends steals most of her family’s savings, Kathy is so distraught that she attempts to take her own life. She survives thanks to the quick actions of her husband and police, and with the support of her family and professional help, Kathy starts on the road to recovery. The emotional wounds of scams are deep, but Kathy is healing by sharing her story. She hopes that others who might be feeling the way that she did know that there is life and even joy after a scam — Kathy and her husband recently celebrated their 50th wedding anniversary. 

Like many of us, Kathy struggles in the early days of the pandemic to adjust to isolation from family and friends. She enjoys the diversion of playing Words With Friends and soon strikes up a friendship with a fellow player. For months the friends continue playing online games and chatting on WhatsApp, until one day he asks Kathy for a loan. He says he is stuck in Mexico and having trouble accessing his accounts. Kathy sees no harm in helping out a friend, especially when he promises to quickly pay the money back. When the repayments never come, Kathy comes to the devasting realization that it was a scam and that most of her and her husband’s retirement savings are gone. Distraught and ashamed, Kathy begins to have thoughts of suicide. This is the story of one woman’s survival from the darkest of days.    This episode contains discussion of suicide. If you or someone you know is in crisis, please call or text 988, a free nationwide service where professionals can listen and get you the help you need. 

Jerry Hsu, a retired engineer living in Florida, receives a phone call from someone claiming to be his cellphone provider. They are threatening to cut off his service because the Shanghai Police Department says Jerry is speaking out against the Chinese government and engaging in money laundering. As a Taiwanese immigrant, Jerry is frightened; there must be a misunderstanding. The person on the other end of the line is very persistent and convinces Jerry to work as a secret agent for the police, and he eventually wires up to $1 million from his bank account in order to protect himself. After Jerry transfers the last of his life savings and realizes this was all a scam, he shares what’s happened with his son, who is a filmmaker in New York City. The father-son duo then decide the best way to share Jerry’s unfortunate experience and alert other families is to create a documentary film. And in this heartbreaking yet -warming film, Jerry plays himself.

Lisa is an avid concertgoer with extensive experience buying and selling tickets online. So when pop megastar Taylor Swift announces she’s coming to town, Lisa is determined to find the highly sought-after tickets for her teenage daughter and her three friends. After messaging dozens of online ticket sellers and weeding out apparent scams, she finally finds a local man selling four tickets. She is reassured when he offers to transfer the tickets to her via Apple Wallet before receiving payment. The tickets look great, and the girls are overjoyed. When a friend raises suspicions, Lisa drives to the box office to verify the tickets only to discover that they are very convincing fakes.

Wayde McKelvy and Troy Wragg stir up enthusiasm for their company, Mantria, and a green energy revolution they promise in the form of a product called “biochar.” Their “garbage to gold” scheme attracts scores of investors and even the attention of former President Bill Clinton. But soon the Securities and Exchange Commission discovers that Mantria is a Ponzi scheme, laced with bogus claims and false promises of enormous returns, ultimately defrauding investors out of millions of dollars.