The Perfect Scam

On this special episode of the podcast, our host, fraud expert Frank Abagnale, answers your questions. We dive into viewer emails to get Frank’s take on a wide variety of subjects, including using public Wi-Fi, DNA testing and cash transfer apps. Tune in to hear the answers to your burning questions and get Frank’s tips on how to protect yourself against fraud.

During the housing market crash, homeowners across the United States found themselves drowning in mortgage payments that they could not afford to make. Scammers like Jonathan Herbert took advantage of this crisis to steal money from unsuspecting homeowners. Herbert created Federal Mortgage Marketplace, a company that claimed to be government affiliated and able to help homeowners reduce their mortgage payments. Herbert preyed on homeowners whose desperation to avoid foreclosure made them particularly susceptible to the scam. Instead of providing any form of assistance as he promised, Herbert stole his clients’ mortgage payments, resulting in hundreds of thousands of dollars lost, with some victims even losing their homes.

Hackers are thought of as villains who use their advanced computer skills to gain unauthorized access to data and wreak havoc. But “ethical” or “white hat” hackers help companies protect themselves against attack. These information security experts use the techniques employed by malicious hackers to reveal real-world vulnerabilities that could result in a hack. Ethical hacker Jason Glassberg is a founder of a company that has been hired by Fortune 500 companies to hack into their systems and expose weaknesses. On this episode of the podcast, Jason discusses his work and the emerging technologies hackers are using to scam companies and individuals.

A pop-up appears on your computer screen, freezing the browser. It warns that your computer has been infected with malware and urges you to call a toll-free number for assistance. The number connects you to Client Care Experts, and the person who answers claims to be an IT specialist. But the person on the other end of the line is no expert. He is one of more than a hundred employees who are sitting in a boiler room in Florida, answering calls day and night, making false claims and manipulating callers into buying software they don’t need. This may sound like a typical IT scam. However, before it is shut down, Client Care Experts’ meticulously run scam will steal more than $25 million dollars from 40,000 victims around the world.

Marlene is enjoying the Atlantic City boardwalk with a friend when a young woman approaches her. The woman introduces herself as Savannah and offers to give Marlene a psychic reading. Figuring it will cost her just a few dollars, Marlene takes her up on the offer. Savannah takes Marlene back to her shop. During the reading she picks up on many of the troubles Marlene is facing in her personal life. Having gained Marlene’s trust, Savannah offers her various items for sale in the shop, promising that they will solve her problems. Marlene chooses a few things within her budget to purchase and starts to leave. But Savannah’s not done with her yet. She gives Marlene her phone number with an offer to continue to help her. It all seems innocent to Marlene, but this chance encounter with a boardwalk psychic will morph into a long, complex relationship that will leave her nearly broke.

Beloved Vermont children’s entertainer-turned-filmmaker Mac Parker has been raising funds for his film “Birth of Innocence” for nearly a decade. The film has yet to be completed, and what investors were promised — a three year, $1 million project — has ballooned in both time and cost. When the Vermont Department of Financial Regulation steps in to investigate irregularities in Mac’s fundraising practices, they discover he’s operating a $28 million Ponzi scheme. They dig deeper and find Mac has a silent partner named Lou Soteriou, a chiropractor in Connecticut who is being purposefully hidden from investors. Over the years, Lou has received more than $4 million in payments from Mac. Realizing the scope of the case, Vermont investigators call in the FBI. As federal agents unravel this enormous Ponzi scheme, it becomes clear that the relationship between Mac and Lou is a complicated one. The investigators are left wondering, who really is the mastermind behind this crime?

Malcom “Mac” Parker aspires to be a filmmaker. In Vermont, Mac is known as a beloved children’s entertainer, appearing on public television and performing around the state. Mac is so well respected in his community that when he begins to raise funds for his film “Birth of Innocence,” investors are quick to jump on board. His promises of high returns and a chance to be a part of the film industry sweeten the deal. Mac claims that he will need approximately $1 million and three years to complete his film. However, nearly a decade passes. The film continues to go unfinished and Mac raises well above his $1 million goal. Investors grow weary and when investigators step in to sort out the mess, they discover that Mac is embroiled in a $28 million Ponzi scheme.

In upstate New York, an older couple receives a startling call from an unknown voice.  They are told their grandson has been in a car accident. The caller knows their grandson’s name, where he lives and other details about his life.  The caller shares alarming news that police suspect his grandson is at fault for the accident and are holding him in jail. If the grandparents want to help their grandson, they’ll need to pay for a lawyer and send money immediately. Terrified, the grandparents agree to cover the legal fees to get their grandson out of jail. They follow the caller’s instructions and send $5,400 in gift cards.  Then the caller demands $10,000 cash. The grandparents don’t yet realize that they are victims of the grandparent scam, a con targeting seniors by preying on their devotion to their families. In the U.S., grandparent scams are on the rise, with nearly $41 million in reported losses in 2018, up from $26 million in 2017. Before the ordeal is over, the couple will receive dozens of calls demanding hundreds of thousands of dollars and threatening their grandson.

New Yorker Jerry Needleman was married for over 40 years when his wife passed away in 2008. The devoted couple never had children, and now in his 80s, Jerry settled into a quiet life alone as a widower. Meanwhile in Florida, a woman named Sylvia is pursuing a relationship with a retiree. The man has spent thousands of dollars on his much-younger girlfriend. When they become engaged, the man’s son steps in. In 2012, the family successfully sues Sylvia for fraud. One year later, Jerry is out for his daily walk when he comes across a distraught woman crying on a park bench. The woman is Sylvia. Jerry stops to see if she is OK, unknowingly embarking on what will be a four-year ordeal that includes a marriage, a divorce, a second marriage and annulment — and nearly $2 million lost to a romance scam.

Journalist Alex Palmer tells the story of his great-granduncle, colorful conman John Duval Gluck, who created the Santa Claus Association. Before Gluck started his charity, letters from New York City children to Santa were destroyed, unopened, by the U.S. Post Office. Gluck saw an opportunity, and created the Santa Claus Association in 1913. The organization claimed to use the donations it collected to answer children’s letters to Santa and deliver them Christmas gifts. For a time, the charity did just that. For 15 years money and gifts flowed to the association, and Gluck became a Jazz Age celebrity. But efforts to crack down on corruption in New York ultimately resulted in the uncovering of irregularities that would lead to the charity’s downfall.