The podcast delves into the troubling testimony of senior coroner Nicholas Rheinberg, who expressed dismay at being misinformed about significant concerns surrounding Lucy Letby. Sir Rob Behrens sheds light on the pervasive 'magic circle' within NHS leadership, describing the need for regulation to prevent a cycle of ineffective management. The hosts discuss the emotional toll on families due to lack of communication regarding tragic events and advocate for substantial changes in NHS culture to prioritize accountability and patient safety.

Witness Sir Duncan Nichol reveals major failures at Countess of Chester Hospital, apologizing for not protecting vulnerable babies. The coroner was kept uninformed about alarming death rates and suspicions surrounding a nurse. Tensions between pediatricians and management hampered effective responses. Discussions on protective measures for neonates highlight a reluctance to report staff concerns. The financial strain of a charity linked to Lucy Letby adds another layer to this tragic story of miscommunication and oversight in patient care.

Caroline and Liz have another update from the Thirlwall Inquiry where the Medical Director Ian Harvey was accused of “fobbing off” the mother of one of the babies who was killed by Lucy Letby. He also denied withholding evidence from the coroner. But he admitted not commissioning a forensic review of the deaths which may have uncovered a crime sooner was a missed opportunity. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In today’s episode Caroline and Liz have the evidence for the first time from the two most senior managers at the Countess of Chester Hospital. Ian Harvey and Tony Chambers have never spoken before but they appeared before Lady Justice Thirlwall. They apologised to the families of the babies who were killed and harmed by Lucy Letby for not communicating with the parents properly and they were challenged on why they were slow to act and slow to accept what the consultants were telling them. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode Caroline and Liz have the evidence from some of the senior managers from the Countess of Chester Hospital. It's the first time we've heard from them, and all accepted mistakes had been made in the way the concerns about Lucy Letby had been dealt with.  But Tony Chambers, the Chief Executive, was reluctant to accept any personal failings, and Alison Kelly, the Director of Nursing, blamed others for the fact she was slow to respond to an email about a spike in baby deaths and a link to Lucy Letby. The Director of People, Sue Hodkinson said she should never have told Lucy Letby she would soon be back on the ward. We also heard that Lucy Letby's father, John, wanted the consultants to be sacked. Learn more about your ad choices. Visit podcastchoices.com/adchoices

A big week at the Thirlwall Inquiry as the managers get their chance to speak and to answer the criticisms that they were too slow to act to stop Lucy Letby. First up is Alison Kelly, The Director of Nursing. We’ll be bringing you extra episodes all week this week to reflect what’s happening here in Liverpool.Presenters: Caroline Cheetham and Liz HullEditor: Chelsey MooreCreative Director: Caroline CheethamProduction Manager: Vittoria Cecchini A Daily Mail production. Seriously Popular. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode Caroline and Liz have the evidence of former Detective Chief Superintendent Nigel Wenham, the police officer who was instrumental in launching the police investigation into Lucy Letby’s crimes.They also hear from one of the key doctors in the case - Dr Stephen Brearey - the lead consultant on the neo-natal unit. He apologised to the families of the babies murdered and harmed by Lucy Letby, saying he tried to do his best to protect their children but admitted his best was not good enough.He said the pressures of his day job in the NHS meant he was too busy to properly review cases of babies who collapsed and died and he failed to spot she was harming patients sooner.He also revealed that he now believes Lucy Letby had killed other children on his unit for some time before she killed Baby A - the first of seven babies she was convicted of murdering - in June 2015. Learn more about your ad choices. Visit podcastchoices.com/adchoices

An emotional apology from a medical consultant reveals the haunting regret of not protecting affected families from harm. Allegations surface about Lucy Letby's early mistreatment of infants prior to a tragic death in 2015. The resilience of families shines through as they navigate the fallout. The consultant admits to serious oversights and secrecy among staff, unveiling the pressures that clouded judgment during a critical period, raising unsettling questions about systemic failures.

Dr. Ravi Jayaram offers a heartfelt apology as he reflects on his experiences during the inquiry into Lucy Letby. He shares deep regrets about not speaking out sooner, likening the environment to an abusive relationship. The discussion highlights the challenges faced by medical staff when their concerns were dismissed by senior management. Tensions and missed opportunities are examined, revealing critical incidents that should have triggered action but didn’t, setting a poignant backdrop for the tragic events discussed.

Dr. Ravi Jayaram, Head of Children's Services at the Countess of Chester Hospital and key witness in the Lucy Letby inquiry, opens up about his regrets in handling the situation. He admits he could have acted sooner to prevent harm to infants, feeling his concerns were initially dismissed. Jayaram reveals an unsettling interaction with Letby, where she vowed to return despite being removed from the ward. He emphasizes the importance of incorporating lessons from past medical failures into safeguarding training to protect vulnerable patients.