

The Business of Pharmacy Podcast™
Mike Koelzer, Pharmacist
Message from Mike: Thanks for stopping by. I'm taking a step back from the podcast for now—after six years of weekly episodes, the deadline-driven rhythm of the show began to crowd out the creative side. Please drop me a line at mike@bizofpharmpod.com —I'd love to hear from you. I hope you enjoy the past episodes!
Episodes
Mentioned books

Feb 5, 2024 • 54min
AI's Influence on Medical Writing | Alex Evans, PharmD, MBA
In this insightful episode of The Business of Pharmacy Podcast, we sit down with Alex Evans, a pharmacist turned medical writer, to explore the dynamic world of medical writing in the age of Artificial Intelligence. Evans shares his journey from pharmacy to medical writing and dives deep into how AI tools are reshaping the landscape of medical communications.
This week's episode is brought to you by The Phill Box from https://www.ParcelHealth.co.
https://www.pharmcompliance.com/ai-medical-writing
[00:00:19] - Alex's background in pharmacy and medical writing
[00:01:10] - Alex's current location in Japan
[00:03:31] - Working remotely in medical writing
[00:04:15] - Interacting with editors and deadlines
[00:06:49] - First impressions of AI in medical writing
[00:09:24] - Addressing fears about AI replacing writers
[00:11:37] - The importance of fact-checking AI content
[00:14:58] - Skillfully prompting AI for effective results
[00:18:08] - Audience-targeted writing with AI
[00:20:52] - Cost-effectiveness of AI writing tools
The Business of Pharmacy Podcast™, hosted by pharmacist Mike Koelzer presents candid, in-depth conversations with pharmacy industry leaders every 📅 Monday morning.

Jan 29, 2024 • 43min
Franchising the Pharmaceutical Industry | Barry Patel, PharmD, Galt Pharma
The New Face of Pharma: Unveiling the Small Pharma Model and a Unique Franchise System
Barry Patel, CEO and co-founder of Galt Companies, joined us for an engaging conversation about entrepreneurship in the pharmaceutical market. Patel discussed how Galt Companies, which includes Galt Pharmaceuticals and Galt Franchise Systems, is altering the conventional Big Pharma model by enhancing smaller pharmacies' potential. The discussion highlighted the innovative approach Galt Companies has adopted to secure existing medicines from the '70s through '90s and reintroduce them to the market, including a franchisee model allowing local entrepreneurs to own and operate mini-pharma companies in their areas. The talk also delved into the unique challenges and prospects the model offers, as well as insights into the pharmaceutical industry's regulatory landscape and Galt's future vision.
00:00 Introduction and Background of Barry Patel
00:36 Understanding the Business Model of Galt Companies
01:08 The Strategy Behind Reviving Old Pharmaceutical Products
01:44 The Role of Brand Recognition in the Pharmaceutical Industry
02:59 The Challenges and Opportunities in Manufacturing and Distribution
04:35 The Process of Identifying Potential Products for Revival
06:14 Understanding the Market Dynamics and Competition
08:05 The Future of the Pharmaceutical Industry and Galt Companies
12:06 The Role of PBMs and the Impact on the Pharmaceutical Industry
22:54 Exploring the Franchise Model in the Pharmaceutical Industry
23:15 Understanding the Franchise Model
24:14 The Role of Sales Representatives
25:00 Who are the Franchisees?
30:05 Overcoming the Salesperson Stigma
38:36 The Franchise Model and Liability
42:02 Future Plans and Growth Strategy
46:21 Final Thoughts and Appreciation

Jan 22, 2024 • 55min
Launching a National Organization | Lauren Castle, PharmD, FMPhA.org
Host: Mike Koelzer
Guest: Lauren Castle, PharmD, Founder of Functional Medicine Pharmacists Alliance (FMPhA.org)
Episode Overview:
In this episode, Mike Koelzer hosts Lauren Castle, who shares her inspiring journey of founding the Functional Medicine Pharmacists Alliance. The conversation delves into the challenges and triumphs of creating a new path in the pharmacy field, especially in the emerging area of functional medicine.
Key Topics Discussed:
Introduction and Background:
Lauren Castle introduces herself and explains the mission of the Functional Medicine Pharmacists Alliance.
The alliance focuses on advocacy, education, and resources for pharmacists interested in functional medicine.
The Genesis of FMPhA:
Lauren discusses the lack of resources and support for pharmacists in functional medicine, which led her to create FMPhA.
The journey from concept in 2017 to a fully realized professional organization.
Challenges and Innovations:
Overcoming the skepticism within traditional pharmacy organizations.
Embracing technology and social media to build an online community and educational platform.
Transition to Online Community:
The shift from in-person to online presence, particularly using Facebook as a starting point.
The importance of owning their platform to control content and discussions, especially highlighted during the Covid-19 pandemic.
Advocacy and Action:
The focus on actionable steps for pharmacists to implement functional medicine practices.
Challenges in expanding the scope of practice for pharmacists within functional medicine.
Future of FMPhA and Personal Reflections:
Lauren's vision for the future of FMPhA and its impact on the pharmacy profession.
Personal anecdotes and reflections on starting and growing a national organization.
Episode Conclusion:
Lauren Castle's journey is a testament to innovation and determination in the field of pharmacy. Her experience in founding FMPhA provides valuable insights and inspiration for pharmacists seeking to explore new avenues in their profession.

Jan 15, 2024 • 1h 7min
Combating Crime and Loss in Pharmacies | Russ Hawkins, Agilence Inc.
This episode is brought to you by MatchRX.
In this episode, I chat with Russ Hawkins of Agilence about how pharmacies can leverage data analytics for effective loss prevention.
Agilence's Role: Highlighting how Agilence's data solutions assist pharmacies in decision-making and operational efficiency.
Loss Prevention Challenges: Discussing the various forms of losses in pharmacies, from theft to retail crimes.
Internal Threats: Examining how internal staff, with knowledge of system weaknesses, can contribute to losses.
Data Analytics Use: Exploring the use of data in mitigating losses and ensuring regulatory compliance.
Future Trends: Looking at the future of loss prevention in pharmacies, focusing on AI and predictive analytics.
https://www.agilenceinc.com/
The Business of Pharmacy Podcast™, hosted by pharmacist Mike Koelzer presents candid, in-depth conversations with pharmacy industry leaders every 📅 Monday morning.

Jan 8, 2024 • 1h 4min
Starting a Drug Manufacturing Venture | Eugene Chan, Abpro
In this episode, I'm joined by Dr. Eugene Chan, a leading figure at the intersection of healthcare and technology. We delve into the profound impacts of artificial intelligence and technological advancements on patient care and the pharmacy sector. Dr. Chan's insights shed light on the future of healthcare, emphasizing the critical role of innovation in driving patient outcomes and revolutionizing pharmacy business strategies. Join us as we explore the transformative influence of technology in the healthcare industry.
https://abpro.com/
00:01:31 - Introduction to Dr. Chan
00:04:20 - Pharmacy's Future
00:08:15 - Technology Impact
00:12:40 - Patient Data
00:15:55 - AI Developments
00:19:30 - Healthcare Trends
00:23:45 - Innovation Challenges
00:28:10 - Collaborative Approaches
00:32:50 - Business Models
00:36:25 - Closing Thoughts
The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by pharmacist Mike Koelzer, each episode covers new topics relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.

Jan 2, 2024 • 47min
Streamlining Pharmacy Drug Inventory | George Lazenby, OrderInsite
In this episode, Mike Koelzer interviews George Lazenby about OrderInsight, a tool revolutionizing pharmacy prescription drug management.
https://getorderinsite.com/
OrderInsight Overview [00:00:20]
Pharmacy Drug Challenges [00:02:30]
Vendor-Wholesaler Dynamics [00:04:22]
Inventory and Purchasing [00:07:40]
System Integration [00:13:04]
Cloud Services Preferences [00:15:14]
Pharmacy Independence [00:17:31]
George's Vision [00:21:06]
Customer Acquisition [00:23:55]
Future Directions [00:27:33]
The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by pharmacist Mike Koelzer, each episode covers new topics relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.

Dec 25, 2023 • 40min
Pharmacy Staffing Innovations | Autumn-Kyoko Cushman & Leann Haddad, ShiftRx
This episode is sponsored by MatchRx. Visit them today at MatchRx.com.
In this episode of The Business of Pharmacy Podcast™, Mike Koelzer hosts LeeAnn and Autumn to discuss ShiftRx, an innovative solution in pharmacy staffing. The conversation delves into the challenges and opportunities in the pharmacy employment landscape, and how ShiftRx is making a difference.
ShiftRx.com
00:12 - Introduction to ShiftRx and its mission.
05:30 - The inception story of ShiftRx.
10:45 - Challenges faced in the pharmacy staffing industry.
15:20 - How ShiftRx addresses staffing issues.
20:35 - The impact of ShiftRx on pharmacists' work-life balance.
25:50 - User experiences and testimonials.
30:10 - Future plans and vision for ShiftRx.
35:25 - The role of technology in ShiftRx's model.
40:40 - Discussion on the gig economy in pharmacy.
45:55 - Closing thoughts and takeaways.
The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by pharmacist Mike Koelzer, each episode covers new topics relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.

Dec 18, 2023 • 52min
Enhancing Pharmacy with External Pursuits | Jason Chenard, Speaker
In this episode, we explore how external pursuits and hobbies can enrich the professional life of pharmacists. Our guest, Jason Chenard, shares insights from his own experiences, demonstrating the positive impact of personal interests outside the pharmacy on professional growth and wellbeing.
https://www.layeredleadership.ca/
00:12 - Introduction to Jason Chenard
02:15 - Misconceptions about Goal Setting in Pharmacy
05:30 - Integrating Hobbies with Professional Life
10:45 - The Impact of Triathlons on Personal and Professional Development
15:20 - Flexibility and Adaptability in Pharmacy
20:00 - Process-Oriented Approach vs. Goal-Oriented Approach
25:35 - The Importance of Work-Life Balance
30:10 - Personal Growth through External Hobbies
35:50 - Advice for Pharmacists on Embracing Hobbies
40:25 - Concluding Thoughts and Takeaways
The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by pharmacist Mike Koelzer, each episode covers new topics relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.

Dec 11, 2023 • 46min
Navigating Biotech Mergers and Acquisitions | Steve St. Onge, Paratek Pharmaceuticals
In this enlightening episode of The Business of Pharmacy Podcast, we delve into the intricate world of mergers and acquisitions in the biotech sector with Steve St. Onge, a seasoned expert from Paratech Pharmaceuticals. Steve shares valuable insights into the challenges and strategies of managing a single-product company in a volatile market, exploring the dynamics of both buy-side and sell-side M&As. His journey from a clinical practitioner to a corporate development leader offers a unique perspective on the biotech landscape.
https://www.paratekpharma.com/
[00:00:12] - Introduction of Steve St. Onge
[00:00:44] - Challenges for single-product companies
[00:02:20] - Strategic reasons behind M&As
[00:06:49] - Initiation of merger discussions
[00:10:21] - Role of relationships in M&A
[00:13:12] - Emotional aspects of biotech M&A
[00:16:14] - Clinical to corporate transition
[00:19:39] - Persistence in M&A success
[00:27:18] - Drug development and M&A impact
[00:35:19] - PharmD to MBA growth journey
The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by pharmacist Mike Koelzer, each episode covers new topics relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.

Dec 4, 2023 • 1h
AI Pharmacy Robotics in the Home | Charles Gellman, HiDO Health
In this episode, host Mike Koelzer talks with Charles Gellman, CEO and co-founder of HiDO Health, about the revolutionary integration of AI in pharmacy and home care. Explore how this technology is transforming patient care and medication management.
https://us.hidohealth.com/
[00:00:12] - Introduction to Charles Gellman and
HiDO Health
[00:05:10] - Evolution of AI in Pharmacy
[00:10:22] - Enhancing Home Care with Technology
[00:15:30] - Personalizing Medicine through AI
[00:20:55] - The Role of AI in Home Care
[00:25:17] - Shifting Healthcare from Hospitals to Homes
[00:30:42] - Innovations in Medication Management and Safety
[00:35:25] - Future Vision: Pharmacy's Transformation through AI
[00:40:33] - Addressing Medication Compliance with AI Tools
[00:45:46] - Closing Discussion: The Broader Impact on Healthcare
The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by pharmacist Mike Koelzer, each episode covers new topics relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.