

The Business of Pharmacy Podcast™
Mike Koelzer, Pharmacist
Message from Mike: Thanks for stopping by. I'm taking a step back from the podcast for now—after six years of weekly episodes, the deadline-driven rhythm of the show began to crowd out the creative side. Please drop me a line at mike@bizofpharmpod.com —I'd love to hear from you. I hope you enjoy the past episodes!
Episodes
Mentioned books

Mar 31, 2025 • 45min
Exit Your Pharmacy Without Sacrificing its Value | Michelle Woosley, PharmD, MBA Cornerstone Business Services, VP, IB-Healthcare
Michelle Woosley blends pharmacy know-how with M&A savvy. She shares how independent pharmacy owners can build value, avoid costly mistakes, and attract serious buyers—including private equity. Thinking about selling your pharmacy someday? Don’t miss this one. Michelle’s advice could mean the difference between walking away… or leaving money on the table.

Mar 24, 2025 • 54min
Marketing to Independent Pharmacies | Nicolle McClure & Bruce Kneeland
What makes a pharmacy—or a pharmacy vendor—stand out? Nicolle McClure and Bruce Kneeland join me to unpack real-world marketing strategies, pitfalls, and how pharmacies can avoid bland messaging. We dig into trust, niche focus, and why “friendly service” isn’t enough anymore. Straight talk, no fluff—just actionable insights.

Mar 17, 2025 • 57min
Exploring Pharmacy Tech and Digital Healthcare | Rick Ratliff, BChE, MBA MedAdvisor Solutions , CEO
Discover how cutting-edge pharmacy technology and digital healthcare are transforming patient care. In this episode, Rick Ratliff, CEO of MedAdvisor Solutions, dives into the latest innovations shaping the industry. From medication adherence to digital health solutions, this conversation is a must-listen for those navigating the evolving pharmacy landscape. Tune in now!

Mar 10, 2025 • 52min
The Future of Compounding Pharmacies | Brett Pine Revelation Pharma, CBDO
What happens when independent pharmacies join forces instead of going it alone? Brett Pine, Chief Business Development Officer at Revelation Pharma, dives into the evolving world of compounding pharmacies, mergers, and acquisitions. From buying brick-and-mortar locations to integrating independent pharmacies into a broader network, we explore the business side of pharmacy ownership—why some sell, why others struggle, and how compounding fits into the future. If you're thinking about the next step for your pharmacy, this episode is a must-listen. Sponsored by WaypointRx

Mar 3, 2025 • 51min
The Business of Precision Dosing: Smarter Pharmacy, Better Outcomes | Sharmeen Roy, PharmD, BCPS DoseMeRx, CSSO
In this episode, Sharmeen Roy, PharmD, BCPS, Chief Strategy & Science Officer at DoseMeRx, discusses the power of precision dosing technology in optimizing pharmacy operations and improving patient outcomes. Learn how validated, EHR-integrated software is enhancing clinical efficiency, reducing errors, and personalizing medication management.🎧 Tune in now to discover how pharmacists can leverage technology for better, safer dosing decisions!

Feb 24, 2025 • 45min
Is Selling Medical Equipment Smart? | Acacia Flory, Retail Experience Consultant
Is selling medical equipment the next big move for your pharmacy? Join retail experience consultant Acacia Flory as she shares insights from 20 years in retail and her passion for helping pharmacies boost profits beyond prescriptions. Discover why mobility aids, bathroom safety, and durable medical equipment (DME) could be game changers—and how expert sales can create a loyal customer base. Don’t miss practical tips, success stories, and why Amazon isn’t the only player in the game. Tune in now!

Feb 17, 2025 • 41min
Protecting Your Business from Cyber Threats | Brett Gallant, Founder & Director Adaptive Office Solutions
Cyber threats aren’t a question of "if"—they’re a question of "when." Brett Gallant, Founder & Director of Adaptive Office Solutions, joins the podcast to break down the real risks businesses face, the costly mistakes companies make, and the practical steps you can take today to protect your pharmacy. Plus, what should you do if ransomware strikes? Tune in to find out.

Feb 10, 2025 • 55min
From Basement Lab to NASDAQ | Lew Bender, M. Chem. Eng, MBA Intensity Therapeutics, Founder & CEO
MIT-trained chemical engineer Lew Bender shares his journey from drug delivery innovation to tackling cancer. From building a biotech company from scratch to navigating the challenges of FDA approval and Wall Street, Lew dives deep into the science, business, and future of cancer treatment. A must-listen for innovators and entrepreneurs! This episode is sponsored by WaypointRx.

Feb 3, 2025 • 47min
Market Research for Better Healthcare | Michaela Gascon, MBA KJT, President & CEO
Dive into the intersection of market research, healthcare, and AI with Michaela Gascon, President & CEO of KJT. Discover how her team informs life sciences strategies, tackles complex healthcare challenges, and leverages AI. From focus group dynamics to the future of decision-making, Michaela shares insightful stories and expert perspectives.

Jan 27, 2025 • 51min
AI Answering Pharmacy Calls | Brennen Hodge, MBA VOXO, VP of Product
Explore the future of pharmacy communication with Brennen Hodge, VP of Product at Voxo. Discover AI-powered IVAs revolutionizing patient interactions, automating refills, and boosting efficiency. Unpack insights on technology, customer experience, and the evolving pharmacy landscape. Don’t miss this candid, forward-thinking episode of The Business of Pharmacy Podcast.