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Creating Synergy Podcast

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Jul 3, 2024 • 2h 4min

#126 Darrell Jacobs, CEO of Motor Trade Association on Shifting Gears: Leadership, Innovation, and Industry Change

What does it take to lead a $2.67 billion industry through rapid change and innovation?Join us as Darrell Jacobs, the dynamic CEO of the Motor Trade Association shares his insights on driving change and innovation in the automotive industry, leading a $2.67 billion sector, and empowering over 16,000 employees. If you’re curious about the complexities of leading a major industry through change, this episode is for you. This is a conversation you don't want to miss 👇Here’s why you should listen:Learn how to manage change in today’s fast-paced world.Get strategies for engaging your team and reducing their fears about change.Gain insights into systems thinking and solving problems together.Hear Darrell's personal story from his humble beginnings to becoming a CEO.Pick up practical advice on leadership and sparking innovation.Key Highlights:00:00 - Introduction01:53 - The Evolution of the Automotive Industry02:33 - Darrell's Background: From Country Lad to CEO15:41 - Values of Hard Work and Honesty55:10 - The Importance of Everyday Change and Continuous Improvement57:30 - Enhancing Training Efficiency and Customer Engagement58:25 - Embracing Customer Feedback for Effective Solutions1:00:06 - Managing Change and Reducing Employee Fear1:03:10 - Systematic Thinking and Collaborative Problem Solving1:40:25 - Innovation and Seizing Opportunities Every Day1:07:46 - Leadership Through Understanding and Employee Engagement50:06 - Strategic Vision: Profit with Purpose Mentality1:39:52 - Customer-Centric Leadership and Adapting to ChangeWhat’s in it for You?You’ll walk away with practical, actionable insights from Darrell Jacobs, a leader who has successfully navigated the automotive industry's complexities. Whether you’re a business leader, aspiring entrepreneur, or just curious about industry dynamics, this episode is packed with valuable lessons on innovation, strategic thinking, and effective leadership.Where to find Darrel JacobsWebsiteBooks mentioned in the episodePeak Performance By: BRAD STULBERGOpen by Andre Agassi Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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Jun 13, 2024 • 1h 44min

#125 Anthony Kittel, CEO at REDARC on Scaling a Local Business into a Global Powerhouse

Are you ready to discover the secrets of scaling a business from local success to a global powerhouse? Join us for an enlightening conversation with Anthony Kittel, the visionary CEO of REDARC, in this must-listen episode of the Creating Synergy Podcast.Anthony Kittel took the reins of REDARC, transforming it from an 8-person operation into a 400+ employee leader in advanced electronics. In this episode, Anthony shares his incredible journey, the pivotal moments, and the strategic decisions that propelled REDARC to international success.What You'll Learn:Innovation and Growth: How leveraging cutting-edge technology and a customer-first approach fueled exponential growth.Building Strong Company Culture: The importance of creating a values-driven culture that fosters continuous improvement and innovation.Strategic Diversification: Insights into expanding product lines and entering new markets.Leadership Lessons: Anthony's personal experiences and the leadership principles that guided his journey.Why Listen: Whether you're an entrepreneur, business leader, or aspiring innovator, Anthony's story is packed with actionable insights and inspiration. This episode offers valuable lessons on scaling, leadership, and fostering a culture of excellence.Don't miss this opportunity to learn from from one of the industry's best! ⬇Listen Now!TIMESTAMPS:[14:13] - Collaboration in Leadership[15:59] - Pursuing Higher Education[20:28] - Deciding to Buy Redarc[30:24] - Early Business Challenges[30:04] - Vision for Redarc[36:28] - Setting Up an R&D Team[50:52] - Moving to a New Facility[54:26] - Embracing Change[58:12] - Establishing Company Culture[59:42] - Long-Term Strategic PlanningWhere to find Grant WilckensLinkedInBooks mentioned in the episodeRaving fans By: Ken BlanchardGood to great By: Jim CollinsJoin the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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May 30, 2024 • 1h 48min

#124 Grant Wilckens, CEO of the G'day Group on Navigating Rapid Expansion and Change

 This week, we have the incredible Grant Wilckens, CEO of the G'day Group, joining us to share his insights on navigating rapid expansion and change in the business world. You absolutely don't want to miss this one!have the incredible Grant Wilckens, CEO of the G'day Group, joining us to share his insights on navigating rapid expansion and change in the business world. You absolutely don't want to miss this one! Curious about how one of Australia's largest regional accommodation provider manages rapid growth and constant change? Grant spills the secrets!Grant dives deep into:🚀  The secrets behind G'day Group's phenomenal growth.🚀 How to steer a company through times of rapid change.🚀 Insights on leadership and staying resilient.Whether you’re leading a team, running your own business, or just curious about the dynamics of growth and change, you’ll find something valuable here. TUNE IN NOW, subscribe, and don't forget to share this episode with your network.TIMESTAMPS:[02:15] - Grant's Early Career and Background[10:30] - Challenges in Leadership[18:45] - Importance of Mentorship[25:00] - Navigating Organizational Change[33:20] - Maintaining Work-Life Balance[41:05] - Embracing Innovation[50:15] - Building a Strong Team[58:30] - Future Trends in the Industry[1:04:00] - Leadership Strategies[1:05:30] - Professional Growth TipsWhere to find Grant WilckensLinkedInBooks mentioned in the episodeLegacy, What the All Blacks Can Teach Us About the Business of Life By: James Kerr Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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May 15, 2024 • 1h 43min

#123 Kerry Rowlands, CEO at Cancer Council SA on Leading with a Heart in Healthcare

In this insightful episode, we sit down with Kerry Rowland, the visionary CEO of Cancer Council SA, to explore her journey through the multifaceted world of healthcare leadership. With a career marked by empathy, innovation, and resilience, Kerry shares her profound experiences and the lessons she's learned along the way. From her early days influenced by a strong and independent mother to her pivotal roles in various organisations, Kerry's story is a testament to leading with courage and a heart.Why You Can’t Miss This Episode:Discover Kerry's Leadership Philosophy: Learn how Kerry's upbringing in a strong, independent family shaped her belief in doing everything with excellence and empathy.Navigating Change with Confidence: Kerry reveals her strategies for guiding an organisation through transformation, emphasizing the importance of strong foundations and continuous adaptation.Balancing Career and Family: Hear Kerry’s personal story of balancing a demanding career with family life, offering practical tips for maintaining harmony between work and home.Empowering Women in the Workplace: Kerry shares her experiences and advice on overcoming gender biases and supporting women to thrive in traditionally male-dominated industries.The Power of Community and Consumer Insights: Gain insight into how Cancer Council SA leverages community feedback to shape their services and enhance their mission of supporting cancer patients and their families.Join us for a deep dive into Kerry Rowland’s world, where compassion meets leadership, and purpose drives success. Whether you’re an entrepreneur, a healthcare professional, or someone passionate about making a difference, this episode is for you!TIMESTAMPS:[03:24] - Introduction to Kerry Rowland[04:24] - Influence of a Strong Role Model[07:27] - Balancing Family and Career[09:57] - Breaking Gender Stereotypes[18:02] - Early Career Lessons at Kimberly Clark[27:43] - Overcoming Career Challenges[46:14] - Customer-Centered Design[55:21] - Reflections on the Ripple Effect Program[1:06:21] - Transition to Cancer Council SA Tune In and Share! Don't miss out on this enlightening conversation! Tune in and be sure to share this episode with your network and help us spread the word about the incredible work being done at Cancer Council SA. Listen and share today!Where to find Kerry RowlandsLinkedInBooks mentioned in the episodeTomorrow, and Tomorrow, and Tomorrow  By: Gabrielle Zevin Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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Apr 30, 2024 • 1h 54min

#122 - Mark Hoffman-Davis, CEO of SYC Limited on Adapting and Thriving in Times of Change

Curious How a CEO Can Influence Both Corporate Success and Community Well-being?Don't miss our latest episode of the Creating Synergy Podcast, where we explore the profound impact of leadership through the lens of Mark Hoffman-Davis, CEO of SYC Limited. Here’s why you need to tune in:From CIA Backgrounds to Global Shifts: Understand the unique upbringing that shaped a future CEO—from secretive family roles to adapting to new cultures.Leadership Lessons from McDonald’s to the C-Suite: Hear about the unconventional path from managing a fast-paced fast food outlet to leading major corporations, and the critical lessons learned along the way.Transformative Work Ethic: Delve into Mark’s teenage years of balancing school with managing a busy McDonald's, fostering a work ethic that would define his career.Strategic Business Moves: Discover the strategic decisions behind the exponential growth at Academy Cleaning Services, where Mark expanded the staff from 80 to over 2,000.Navigating Corporate and Community Impact: Gain insights into the challenges of aligning corporate strategies with community needs, a balancing act that Mark handles deftly as the CEO of SYC.Tech Innovations in Social Services: Learn about SYC’s approach to integrating technology with human-centered services, particularly in mental health and housing, and the future vision for digital transformation in the social services sector.This episode provides rare insights into the making of a leader who’s not only at the forefront of business innovation but also deeply committed to social impact. Tune in, get inspired, and maybe steal some of his secrets for yourself! Don’t forget to subscribe – you won’t want to miss this!TIMESTAMPS:[2:03] - Early Life and Move to Australia[6:21] - CIA influence from Mark's father[8:12] - Lessons in Hard Work[18:19] - Childhood Lessons[27:21] - Leadership at a Young Age[44:43] - Career Progression[50:38] - Customer-Centric Philosophy[1:04:46] - Transition to CEO of SYC[1:29:20] - Technology in Human Services[1:41:39] - Vision for the FutureWhere to find Mark Hoffman-DavisLinkedInBooks mentioned in the episodeStart with Why by Simon Sinek Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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Apr 18, 2024 • 1h 48min

#121 – Stacey Northover, Executive General Manager of Believe Housing Australia on Leading with Compassion: A Conversation on Affordable Housing, Change Management and Community

Dive into this enlightening episode of the #CreatingSynergyPodcast where we sit down with the dynamic Stacey Northover, Executive General Manager at Believe Housing Australia. Stacey brings over 25 years of transformative leadership in the housing sector from the bustling streets of the UK to the vibrant communities of Australia. Prepare to be inspired by her dedication to changing lives and challenging norms.Why You Can’t Miss This Episode:Early Inspirations: Discover how Stacey’s early experiences in UK community housing ignited a burning passion to ensure that everyone has a place to call home.Breaking Barriers: Stacey tackles the tough stereotypes associated with community housing, revealing her strategic approaches to fostering inclusivity and dismantling misconceptions.Embracing Change: Witness the transformative power of technology in housing as Stacey details Believe Housing’s leap into innovative IT solutions with the help of SynergyIQ. Leadership with Empathy: Gain insights into Stacey’s leadership philosophy that combines empathy with optimism, pivotal for steering her team through complex transformations.The Fun Side of Change: Learn how SynergyIQ’s unique approach to making change management fun helped dissolve fears and build a proactive culture at Believe Housing.🎧 Listen now and let Stacey’s story inspire you to think differently about community, change, and the places we call home. Available now on all major podcast platforms!TIMESTAMPS:[09:51] - Affordable Housing Crisis [14:55] - Community Housing in Australia [21:19] - Career Progression in Housing [24:52] - Breaking Stereotypes and Supporting Tenants [30:38] - Mental Health Support for Tenants [38:13] - Domestic Violence and Support Systems [48:29] - Challenges of Immigration and COVID-19 [1:04:22] - Leadership and Change Management Where to find Stacey NorthoverLinkedInBooks mentioned in the episodeThe 5 second rule by Mel Robbins Join the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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Mar 26, 2024 • 1h 30min

#120 Dr. Gemma Munro, Award-winning speaker on the Courage to Embrace Change and Finding your True Purpose

We are thrilled to welcome back the extraordinary Dr. Gemma Munro for an episode that promises to be a turning point in your journey towards self-discovery and transformation. Known as the Alchemist at Work, Gemma, an award-winning speaker and facilitator, has the unique ability to ignite courage and spark rapid, easeful change. In this episode, we dive deep into the essence of transformation, the power of courage, and how to turn the seemingly impossible into reality. With a PhD in performance psychology, Gemma has touched over 72,000 lives worldwide, proving that change is not only possible but within reach. Tune in now!Here's why you ABSOLUTELY can't miss this episode:🎙️ Courage to Change: Gemma dives deep into the psychology behind our fear of stepping out of our comfort zones and how to embrace calculated risks.🎙️ Finding your Purpose: Unravel the importance of discovering your purpose and common mistakes to avoid.🎙️ Power of Intuition: Discover practical tips to tap into your intuition and how it can guide your life decisions.🎙️ Transformative Strategies: Get firsthand tips from Gemma's "What Comes Next?" program, proven to guide participants towards clarity, purpose, and action.Be ready to be inspired, hopeful, and ready to take on your next challenge. Where to find Gemma MunroLinkedInWebsiteJoin the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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Mar 14, 2024 • 1h 44min

#119 Claire Scapinello, CEO of ECH Inc. on a journey of resilience from personal trials to leading aged care innovation

Ready for something truly inspiring to kick off your weekend? We’ve got something special for your ears this weekend with our latest episode of the #CreatingSynergyPodcast featuring the incredible Claire Scapinello, CEO of ECH Inc.  Claire’s story is the kind of listen that’ll have you hooked from start to finish. Her journey is packed with lessons on resilience, innovation, and what it means to lead with vision and heart. Here's why:Discover Claire's journey of incredible resilience, from overcoming a life-changing injury to leading one of the largest aged care providers.Get an insider's look into the innovative strategies propelling the aged care industry forward.Gain actionable insights on leading with empathy, navigating change, and embracing technologyWe dive deep into how she's transforming aged care, blending technology with a touch of humanity, and making real changes that matter. It’s not just about the challenges; it’s about seeing opportunities where others see obstacles. Make your day a bit more meaningful, fuel your motivation and spark new ideas and give this episode a listen!TIMESTAMP:[05:17] - Introduction to Claire's background and influences[25:02] - Claire discusses a life-changing injury in 2009 and its impact[35:25] - The moment Claire was told she might never walk again[38:11] - Exploration of stoicism and its role in Claire's recovery process[44:01] - Claire shares her experience of regaining movement and her determination[58:34] - Transitioning into Claire's career and her role as CEO of a major aged care provider[1:04:14] - The importance of customer focus and digital understanding for CEOs[1:13:12] - Discussion on change management and transforming the aged care industry[1:27:15] - The growing impact and challenges within the aged care sector[1:39:49] - Claire's appreciation for stoicism and the best advice she has receivedWhere to find Claire ScapinelloLinkedInTwitterBooks discussed in the episode:Emotional Intelligence Why It Can Matter More Than IQ By: Daniel GolemanTalking to Strangers What We Should Know about the People We Don't Know By: Malcolm GladwellJoin the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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Feb 29, 2024 • 1h 58min

#118 David Panter, CEO of Minda Incorporated on Embracing True Self, Leading with Purpose

We're kicking off with a new episode this year as we sit down with David Panter, the inspiring CEO of Minda Incorporated, for an intimate conversation that promises to uplift, motivate, and transform your perspective on leadership and personal growth.David takes us through his remarkable life story, sharing the highs and lows, the moments of doubt, and the triumphs of courage that have defined his path. From standing firm in his identity in an unaccepting era to spearheading transformative change in healthcare and aged care sectors,  David's story is a testament to the power of leading with authenticity and purpose.Why Listen?Discover the courage it takes to stand firm in one's identity against the odds.Uncover the insights and strategies behind leading large-scale organizational change.Get inspired by David's commitment to transforming the healthcare and aged care sectors for the better.Ready to see how embracing your true self can transform your approach to leadership? Then you absolutely need to tune into this episode.TIMESTAMP:[00:16:59:19] - David's Role as an AIDS Information Officer[00:22:02:15] - Princess Diana's Involvement in AIDS Activism[00:39:01:06] - Being Called In to Fix and Transform Organizations[00:42:57:02] - The Importance of Authenticity and Being True to Oneself as a Leader.[00:53:03:05] - State of Minda When David Panter Took on the Role of CEO[01:39:27:05] - Advice for Emerging LeadersWhere to find David PanterLinkedInFacebookJoin the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.
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Feb 15, 2024 • 16min

Synergy Shorts #4: Tobi Pearce, CEO Of EzLicence on Navigating Emotions and Leadership in building a million-dollar empire

We're thrilled to bring you another episode in our Synergy Shorts series, featuring one of our most celebrated guests yet—Tobi Pearce, the dynamic CEO of EZLicence as one of our highest viewed and most downloaded episodes on the Creating Synergy Podcast. Join us as Tobi unveils the secrets behind Navigating Emotions and Leadership in Building a Million-Dollar Empire.💡 Why You Can't Miss This Episode:Uncover the Power of Emotional Intelligence: Learn how Tobi Pearce harnessed his emotions to fuel his leadership journey and build EZLicence into the powerhouse it is today.Real Talk on Real Challenges: Get up close and personal with the challenges and triumphs of navigating the complex landscape of modern entrepreneurship.Blueprint for Success: Tobi shares practical advice and personal anecdotes that serve as a roadmap for aspiring leaders looking to make their mark.🎧 Tune in now to discover how you, too, can navigate the intricate dance of emotions and leadership to build your own million-dollar empire.TIMESTAMP:[00:00:15] - The Flawed Assumption About Emotions[00:01:50] - Skill Acquisition and Emotional Control[00:02:10] - Leadership and Emotions[00:02:47] - The Goldilocks Zone of Emotions[00:03:00] - Stimulus, Response, and the Space in Between[00:05:33] - Learning Through Experience and Reflection[00:06:37] - Advisory and Coaching Insights[00:07:14] - Seeking Truth Over Knowledge[00:09:51] - The Importance of Writing Decisions DownWhere to find TOBI PEARCELinkedInInstagramFacebookJoin the conversation on Synergy IQ on LinkedIn, Facebook, and Instagram (@synergyiq).Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.

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