Steve is a legend in the eComm space. He is not only the store owner of Bumblebee Linens, but also the host of the highly successful marketing podcast, "My Wife Quit Her Job,” which ranks among the top 25 in its category. He has been successfully running an eComm event for 7 years, and it is one of my favorite events to attend and speak at.He’s also the author of a brand new book - The Family First Entrepreneur.His impressive combination of experiences gives him a unique perspective on eCommerce and entrepreneurship. Here is a look at what we cover: How to grow using lifecycle marketing when only 12% of your customers buy more than once.How Steve thinks about customer buckets to grow cross-sells, upsells, and repeat orders.How Steve and his team use Chat GPT4 to 10x their organic traffic.What’s the future of AI and white-collar jobs?How Steve thinks about pricing and why they no longer offer deep discounts.

Aaron Sheehan and I go way back. We first met when Aaron used to work for an agency that OMG supported.Now, Aaron is the Director of Competitive Strategy at BigCommerce. He brings a fresh perspective on the eCommerce industry, and a unique point of view on eComm platforms and the future of eComm technology.Coincidentally, his office is only a quarter of a mile from mine. In hindsight, we probably should have recorded this show in person.Here’s a look at what we cover:What is Headless, and how does it compare to Composable? Are these just buzzwords or trends that are here to stay?Aaron’s and my take on the state of eCommerce and why we see a prevailing “cautious optimism.” The eCommerce trends Aaron is most excited about and what omnichannel means today (vs. what it meant 10 years ago).When should you consider upgrading your tech stack, and where does the BigCommerce offering fit in the marketplace?

What got you here won’t get you there. What will it take to reach your next big breakthrough?Whether or not we want to admit it, we all have limiting thought patterns that create a sort of blindness, preventing us from seeing breakthroughs. I first met Will when he was the Head of Growth for Organifi. He helped grow the brand from an $18 million per year run rate to a $100 million per year run rate in short order. In today’s episode, Will Hughes wants to help you think differently. And not just a philosophical kind of thinking, but big, business-altering, breakthrough kind of thinking. Here’s a look at what we cover:The remarkable story of the Hollywood Blacklist and how we can find treasure in what others are rejecting.Using creative thinking as a competitive advantage.How to avoid being a copycat (while still paying attention to competitors).What Google vs. Yahoo can teach us as entrepreneurs. The power of reticular activators.

Online marketers can learn a LOT from direct response TV (DRTV) ads. The power of an irresistible offer.The art and science of a problem-solution ad.The appeal of a “magic product demonstration.”To name a few!This episode features Jordan Pine, a seasoned DRTV veteran who has also had success in the online marketing space. I wanted to pick his brain on how to be successful with DRTV. I’m convinced that some of the lessons he knows and that other DRTV pros know can be leveraged by online marketers. Recording this episode was an absolute BLAST! We went a full hour, and I could have easily continued for another couple. It was fun and insightful! Here’s a look at what we cover:The “Divine 7” for choosing the right product to advertise.The 10 TNT (Tried-and-True) elements of DRTV.Why the Ginsu Knife commercial belongs in the DRTV Hall of Fame.The “problem scale” and how to use it to analyze a product and the strength of a problem/solution opening.Gluing people to ceilings, running over flashlights with tanks, and other “torture test” product demos.Lessons from the Godfathers of marketing like Claud Hopkins, Rosser Reeves, Joe Sugarman, and more.

Chris Brewer is an agency veteran, marketing expert, and former golf pro. Not to mention my business partner and OMG Commerce’s co-founder. Each year, Chris has the privilege of talking with hundreds of DTC brands, both big and small. He hears about their goals, struggles, plans, and more. As a strategist, I also consult with large-scaling eComm brands. Through our perspectives, we’d like to highlight ways in which great brands get in their own way and offer some candid advice when it comes to working with agencies.  We love the brands we talk to and the clients we serve. But, like anyone else, brands can sometimes overlook how they inadvertently hinder their own growth. Here are a few topics we cover that we hope you’ll find helpful: Having goals that aren’t battle-tested. Still thinking like it’s 2020 in some areas of your business. Prioritizing automation and tools over strategy. Shooting for perfect data and ignoring actionable data. Stopping short of getting results. When you shouldn’t hire an agency. How to get the most from an agency relationship. Plus more!

Jeremy Horowitz is one of my favorite follows on LinkedIn.  He recently dropped some brilliant (and terrifying) posts about the economy, the impending debt crisis, and what DTC brands should focus on now. Jeremy and I go way back. In fact, this is our 4th podcast together over the years (he used to host a show too). Jeremy has been in the DTC SaaS space for years, having previously managed marketing for a large DTC brand. Jeremy is now the Sr. Partner Manager at Gorgias, and he and his team run the DTCX events, which have become some of my favorites to speak at and attend.  Here's a look at what we cover. Some of it's heavy, but it also speaks to the amount of opportunity on the horizon:  What keeps Jeremy up at night? A potential consumer debt crisis? More at this link. 64% of Americans live paycheck to paycheck. Those making over $100k per year are in the same boat. What you can learn from Liquid Death.  Understanding how and where your customers want to buy. Avoiding the discount doom loop. Getting your inventory as close to "just-in-time" as possible. A different way to look at your marketing budget and performance. 

At one time, Charles Tichenor was a top 100 advertiser on Facebook.  On the platform, he frequently manages 7 figure budgets per DAY!  In the early days, he managed FB ads for Apple, New Balance, major automotive brands, and more. Facebook gave him test budgets ranging from $10,000 to $50,000 per day to test new features and Betas. In this episode, Charles and I dig into what’s working now, what mistakes he’s seeing, and a bit of his framework for success.  Here’s a look at what we cover: How Facebook Advantage Plus ads give you an unfair advantage - and what you should do about it right now. If you want to win more customers, you have to BE your customer.  How chasing “what’s working now” with Facebook creatives is likely to make you a second-rate advertiser - and what to do instead. The AI Charles was using before Chat GPT and how you should use it. Creative ways to use Chat GPT to speed up your marketing process.  How TikTok is different from all the other platforms. How to win with TikTok organic and paid ads. How to land on the right creatives for your brand. Plus MORE!

This episode of the eCommerce Evolution podcast is truly unique.  It's not uncommon for us to talk about branding, storytelling, and entrepreneurship. But in this episode, we also discuss faith, family tragedy, chasing your dreams, and nerd out a bit on basketball legends like Michael Jordan and Steph Curry. Ashton Owens is living many kids’ dreams…but more importantly, he’s living his own. He works directly with Steph Curry, Klay Thompson, and other pro athletes. He runs Triple Threat - a creative agency specializing in branding and storytelling for pro athletes.  Ashton and I have a lot in common. We go to church together (how we met), share an affinity for professional basketball, lost a parent when we were teens, and experienced some fun and wild entrepreneurial journeys.  Here’s what we cover: How growing up in an entrepreneurial family and losing his father as a teenager shaped Ashton’s faith and professional accomplishments. How inviting Michael Jordan to his birthday party as a child influenced Ashton’s belief that the world is full of possibilities. The crazy story of Ashton’s first meeting with Steph Curry and Under Armor.  The meaning behind the Steph Curry logo and how it relates to storytelling. Ashton's belief that most people count themselves out before they start and how to shift their thinking. Plus more!

According to Chad Rubin, there's a lot of reckless advice from "gurus" when it comes to pricing on Amazon. Just raising your price because of inflation, might not be your optimal move. In some cases lowering your price, improving sell through, improving BSR can raise your total profits. But lowering your price could have devastating impact to your profits. So should you raise or lower your price? The short answer is - it depends. The key is to test, watch the data, and optimize. Chad Rubin recently exited Skubana, Prosper Show and his own agency. He’s now the founder of Profasee a dynamic AI repricing tool for Amazon sellers to help you maximize profits without hurting your ranking on Amazon. Here’s a look at what we cover: Prepping your business to sell and how Chad successfully exited Skubana. The fallacy of managing your Amazon ad spend to an ACoS goal. The art & science of Amazon pricing. How to price on other marketplaces so you maximize sales on amazon and preserve margin. Product assortment strategies on and off Amazon and where Chad would launch a new eComm brand if he started today.

In this episode, you’ll hear Rick Watson’s unfiltered hot takes on the latest changes coming from the “Big 2” in eCommerce: Shopify and Amazon. Rick Watson is an eCommerce influencer, former software CEO, and the host of The Watson Weekly podcast. Frequently speaking at large retail events like ShopTalk, NRF, and IRCE, he knows his stuff!   Here’s a look at what we cover: How Rick grew from 0 to 45,000 followers on LinkedIn in a few years (fun side notes for anyone wanting to grow their social following). The recent Shopify rate increases - people are complaining, but no one is leaving. Headless Commerce and Shopify Components - it’s new(ish), it’s sexy, and everyone is talking about it. Is it right for you? Amazon FBA changes related to IPI - this shows that Amazon is smarter than the rest of us. Buy with Prime - what is it, when does it make sense vs. when does it not?  Walmart, Target+, and the other marketplaces - should you care?