

HRchat Podcast
The HR Gazette
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Episodes
Mentioned books

Jul 10, 2021 • 11min
Benefits Special: Getting Serious About Drug Costs and Patient Outcomes: Can We Have Both?
In this episode of the Benefits and Wellness Superhero podcast mini-series, we hear from Helen Stevenson, Founder and CEO at Reformulary Group. On April 7th at the Benefits and Wellness Superhero Symposium, Helen and Minh-Tam Tran, Executive Director at APPSQ shared thoughts on where we are headed with drug costs and pharmacy services, how employers and employees can work towards the common goal of sustainability and patient results. Listen to this interview and get the lowdown.This episode was first published in April 2021. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 8, 2021 • 20min
Driving Results with Continuous Feedback w/ Alexander Schwall, Rhabit Analytics
In HRchat episode 313, we delve into ways to influence leadership behaviors in order to drive organizational outcomes with continuous feedback. Listen as we also consider how to better measure behaviors to create a corporate culture of feedback and accountability. Bill Banham's guest this time is Alexander Schwall, Ph.D., Co-Founder and Chief Science Officer at Rhabit Analytics.Alexander holds a PhD from Pennsylvania State University. Before founding Rhabit, he worked in HR consulting, where he gained a profound understanding of the needs and expectations of Talent Leaders. He also worked in Research & Development, developing products that are scientifically sound while delivering an excellent experience to employees and HR users alike. He now uses his expertise in Industrial/Organizational Psychology to ensure that Rhabit uses sound measurement and solidly rests on scientific principles. His motivation is to deliver meaningful and valid data.Alexander also guides all product implementation with Rhabit’s clients and consults them on how to analyze, understand, and use their Rhabit data.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 6, 2021 • 27min
The Role of Incentives in Engaging Employees w/ Rob Purdy, CarltonOne Engagement
In this episode, we talk about performance, incentives, and employee engagement. Bill's guest this time is Rob Purdy, CEO at CarltonOne Engagement, a firm on a mission to become “the world’s leading provider of on-demand recognition, incentive, training, and reward solutions”. Rob created CarltonOne to crack the code of employee engagement alongside making a positive impact on the environment. Listen to Rob's answers to questions including: What are some historic challenges faced when trying to engage and reward top work & great performance?You’ve introduced technologies that make a difference in offices, factories, stores, and boardrooms of all sizes and in over 85 countries. How can technology support smaller organizations to provide the same level of incentivization as big companies enjoy?You are a lifelong environmentalist. In fact, you're also CEO at Evergrow, a firm that helps companies thrive by empowering their people to change the world. Your team there has created an AI-powered personalized employee engagement platform that recognizes a team’s best work with cool rewards. Evergrow also helps companies transform the global environment by funding native tree planting. Tell me more.Traditional incentivization is still very important to encourage and recognize high-performance but so too are a host of other 'benefits' around wellness and work-life balance. How can companies mix traditional rewards with new ways to engage and retain their top performers?A big focus of CarltonOne is incentivizing and rewarding sales teams. What's unique about how Sales pros work and how they want to be recognized compared to other departments and why? CarltonOne promises to transform workplace motivation by using AI to create a one-to-one personalized engagement journey while connecting employee action to tree planting and conservation. Talk to be unique about the tech behind the platform. What does it say to a candidate or employee when the employer offers easy ways for staff to support charities that resonate with them? About CarltonOne Engagement and its PartnersCarltonOne Engagement delivers SaaS solutions to industry leaders within the employee recognition, performance, loyalty, and reward management industries around the world.CarltonOne Engagement has developed two patent-pending, proprietary software solutions; Power2Motivate Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 3, 2021 • 12min
Benefits Special: How to Prepare and Execute an Effective Mental Health Strategy
In this Benefits and Wellness Superhero Podcast episode, we consider what your organization needs to do in order to prepare and execute an effective mental health strategy in 2021/22. The host is Bill Banham, Editor at The HR Gazette and his superhero guest is Nicole Cairns, Wellness Director at Thorpe Benefits. Nicole presented a session at the April 7th and 8th Benefits and Wellness Superhero Symposium called Mental Health "Get Ready, Prepare your Mental Health Strategy NOW! Listen and learn about Nicole's session and get her take on how the pandemic has impacted the mental wellbeing of employees and leaders over the past year. This episode was first published in April 2021.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 1, 2021 • 24min
Courageous Leadership w/ Bill Treasurer, Giant Leap Consulting
In this HRchat we talk about how managers can lead in new and courageous ways.Bill's guest is Bill Treasurer, Chief Encouragement Officer at Giant Leap Consulting, an evangelist for courage, a writer, speaker, and consultant.Bill is on a mission to build workplace courage to deliver fantastic results.Bill is the originator of the new organizational development practice of courage-building, and the author of Courageous Leadership: A Program for Using Courage to Transform the Workplace. The program has been taught in eleven countries since its launch in 2011.He is also the author of the international bestseller Courage Goes to Work: How to Build Backbones, Boost Performance, and Get Results.Over the past two decades, thousands of executives have attended Bill’s keynotes and workshops from renowned organizations including NASA, eBay, Saks Fifth Avenue, Lenovo, USB Bank, the National Security Agency, and the U.S. Department of Veterans Affairs.Bill’s insights about courage and risk-taking have been featured in over 100 newspapers and magazines, including The Washington Post, NY Daily News, Chicago Tribune, Boston Herald, and The Harvard Management Update.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 29, 2021 • 28min
How SMS Can Grow Employee Engagement w/ Brandon Daniell, Dialog Health
Employee engagement is one of the biggest struggles when it comes to internal communications. While most of us lost the ability to meet in person since the outbreak, new corporate communications tech options have stepped into the void promising to offer ways to engage workers with key info and announcements without adding to their workload. In this HRchat episode, we look at using text messaging to support employee engagement and program rollout efforts. Bill's guest is Brandon Daniell, President & Co-founder, Dialog Health Inc., a two-way texting platform that enables information to be pushed to and pulled from staff, managers, and HR departments.Listen to episode 310 and learn:Announced last year at the HR Technology Conference, you released a multi-select filter for automated texting campaigns. This feature can be used to support communications and education concerning open enrollment, onboarding new employees, health and wellness offerings, and other initiatives. Tell us moreDialog Health’s two-way texting platform, OPEN, makes improving engagement as easy as sending a text. The mobile messaging solution has been designed specifically with HR needs in mind. We'll get into specific applications for HR at a mo but, at a high level and in under 60 seconds, can you share how OPEN helps HR?What would you say to employees who feel that it's okay to communicate with them by email and some forms of social media but that phone or text messages (particularly those with tracking capabilities) are 'intrusive'? What are the findings/feedback you have to support texting not only as an effective channel of communication but an accepted one? We've all heard of 'Zoom fatigue'; do you have any data/client examples to support suggestions that employees want quick and easy ways to communicate over and instead of (as opposed to in addition to) long, drawn-out video chats, etc? In under 60 seconds, recap on why text messaging can enhance employee engagement What's coming up for you? Any new releases in the works?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 26, 2021 • 11min
Benefits Special: How New Factors in Compensation Impact Your Total Rewards Strategy
In this episode of the Benefits and Wellness Superhero Podcast mini-series, we hear from Suzanne Harrison, Managing Partner at BenchMarket. In addition to being a Benefits and Wellness superhero, Suzanne is a speaker at the Benefits and Wellness Superhero Symposium on April 7th and 8th of April, 2021. Listen and learn all about Suzanne's session and get her take on why the fireside chat is essential viewing. Suzanne is a bilingual human resource professional with over 25 years of experience working with both private and public sector organizations. Suzanne has extensive experience in survey development and administration with a background in data analysis and interpretation. Since joining Benchmarket as a Principal Consultant in2015 and becoming a Partner in 2017, Suzanne has been instrumental in growing Benchmarket’s flagship public surveys; TechEdge and NFPay. She is also responsible for the development and administration of several commissioned surveys including the annual survey for the Ottawa Legal Managers Association. In addition to overseeing Benchmarket’s surveys, she provides both human resources and compensation consulting services to various organizations in the Technology and Financial Sector. Suzanne holds a Bachelor of Commerce and a Master of Industrial Relations from Queen’s University. This episode was first published in April 2021.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 24, 2021 • 23min
Leading with Empathy in a Post-Pandemic World w/ Mike Sipple, Talent Magnet Institute
In this HRchat we discuss how to be a better leader. Listen too, as we chat about community engagement and ways you can be at the center of your business community as we begin to return to the office. Bill's guest is Mike Sipple Jr, CEO at Talent Magnet Institute and President at Centennial, Inc. Mike's two decades working in and leading Centennial Executive Search & Talent Strategy has given him deep experience with privately-held businesses, family-owned companies, nonprofits, and private equity portfolio companies all around the world. Mike, and his team of executive search and leadership experts, are sought after to speak and moderate for associations, executive peer groups, and organizations. Mike also writes and has guest appearances on podcasts speaking to a variety of key leadership topics and can be read in the Cincinnati Business Courier, Business Courier Trust, Family Business Magazine, NKYTribune, among other publications.Listen and learn: What's changed to who and how we hire since Covid hit? How can we better lead with empathy? How can leaders make themselves more available to employees under post-pandemic stress? Dealing with downsizing: 13 ways to keep your remaining staff focusedStrategies to give your customers the best possible user experience and customer serviceSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 22, 2021 • 23min
The Employee Retention Credit Program and Payroll w/ Rick Cottrell, AccuPay HCM
Bill's guest in episode 308 is Rick Cottrell, CEO at BizResults.com and the new CEO at AccuPay HCM, a leader in the payroll processing and human capital management space serving cross-industry companies. Listen and hear Rick's responses to questions including: You recently joined AccuPay. What excites you about joining the company and the HR space?There is a Covid-19 related U.S. federal government program that you recently launched an educational effort around. It’s called the Employee Retention Credit (ERC) program and is focused on assisting those companies which kept employees on the payroll despite the economic downturn from the global pandemic. What is ERC and how AccuPay made it easy to utilize?You have written a new book called Bulletproof Your Business. It is focused on developing the right people and roadmap for a company. What building blocks are important to consider and implement?Another concept you focus on in your book is 'Operational Foundation'. What is it and what does it mean?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 18, 2021 • 20min
Data-Backed L&D Strategies to Boost Performance w/ Hassan Farooqi, OSL Retail Services
Our guest in episode 307 is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services. Listen as we ask what performance looks like in the retail industry today and how has measuring and developing retail-sector employees changed during the pandemic?Questions include:What does performance look like in the retail industry - has this changed during the pandemic?How has L&D changed as a result of WFH?We know you’ve partnered with intelliHR recently as your performance management software provider. What’s been the most rewarding and most challenging part of the process, implementing performance management software?OSL Retail Services continues to build on its people-first approach by partnering with MESH/diversity, focusing on developing a more diverse, inclusive, and supportive workplace culture. OSL Retail Services, a leader in outsourced sales services selected MESH/diversity for their unique approach and expertise to empower organizations with tools and resources to improve culture, focus on growth opportunities, and leverage existing talent.What’s next for you? What’s the big focus for 2022 when it comes to your role and HR?More About HassanHassan is a self-described "motivational and inspirational, results-oriented Operations, Learning and Organisation Development & Change leader, with over a decade of proven leadership experience and a track record of success." Enhancing business development, profitability, service, and quality for multi-billion-dollar retailers and marketing firms by creating integrated strategies to develop and expand new and existing customer sales as well as brand/product evolution. A visionary; strong and decisive, with excellent analytical, interpersonal and strategic planning abilities. Ensuring customer and employee satisfaction, product and service quality while uplifting financial performance.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events