

HRchat Podcast
The HR Gazette
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Episodes
Mentioned books

Feb 15, 2022 • 25min
How HR and Leaders Can Build a Speak-Up Culture with Stephen Shedletzky
In this episode of the HRchat show, we hear from Stephen Shedletzky, Founder, Speaker, Coach with Shed Inspires. Stephen is also one of the inspiring Igniters at Simon Sinek’s ‘Start with Why’ team. Stephen engages with people in meaningful ways so that we can connect with depth and live in a more fulfilled world. With a knack for sharing the right words at the right moment, he delivers evidence-based content in a provocative, captivating and light-hearted way.Stephen and Bill Discuss:What is a speak-up culture?Can you point to any organizations that are getting it right? Shed Inspires. Understanding the definition and importance of psychological safety, in the workplace and beyond, and why speak-up cultures are good for people and good for business. Discovering the two components of a speak-up culture – Encourage & Reward. Learning and practicing tactical and proven methods to listen to your people and cultivate a feedback-rich speak-up culture. Exploring the destructive impact of toxic positivity and gaslighting on people, teams and cultures. Can you offer any stats to demonstrate what toxicity can do to employee happiness/engagement/retention? toxicity great resignation Unpacking leaders' responsibility and advantage in building a speak-up culture. Enjoyed the conversation? Check out Stephens's last appearance on the HRchat podcast here. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Feb 11, 2022 • 29min
How to Incentivize Employees and Contingent Staff with Manoj Agarwal, Xoxoday
In this HRchat episode, we talk about the employee experience, what's changing in rewards and recognition, and ways to incentivize not just your full-time staff but your contingent workers too!Bill's guest this time is Manoj Agarwal, co-founder of Xoxoday, a company that provides technology infrastructure to enable businesses to automate rewards, incentives & payout processes across the value chain.Manoj is a Computer Science Engineer and brings over 14 years of experience in technology, product, marketing, and business excellence to the Xoxoday team. He has previously worked with companies like Yahoo, Manipal Education, and Flipkart.Questions Include: How can HR offer a voice to every employee in the organization? What are the tech options available?Your team offers ways to create adaptable commission structures to keep one's best customer-facing employees happy and motivated. How is managing the remuneration of sales and customer-facing employees different from the recognition of those on the back lines? (E.g. need for agile commission structures v annual reviews). Dave Johnston shout outDoes gamification still work? Isn't culture and work-from-home options more important?Can you share your thoughts on how organizations can go about addressing the challenges posed by The Great Resignation and how do you think tech can enable possible solutions? In such a scenario how do you think rewards and recognition can work? Are you observing any trends on the types of rewards and incentives that are keeping employees from leaving their jobs during The Great Resignation?Gig workers today consider more than money when deciding on a project - like social, financial, and health benefits. What are some easy and effective ways to recognize one's contingent staff beyond pay?The Xoxoday team has a unique interpretation of the term "R&R" can you share what you mean by the term and how it has been expanded to include consideration around: rewards and recognition, respect and relationships, and remote and retain?More About Manoj AgarwalManoj's strategic direction has helped Xoxoday acquire the right talent, including more than thirty ex-founders who built and ran innovative startups, responsible for the company's growth and success.Manoj's efforts are focused on productizing consumer problems to giveSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Feb 10, 2022 • 23min
The Great Resignation's Impact on the Recruitment Process with Keirsten Greggs, TRAP Recruiter LLC
If you're looking to understand the recruitment landscape during the 2022 installment of The Great Resignation or if you want to up the level of diversity in your organization, this podcast episode is for you. Listen and learn practical techniques and strategies you can use to attract, source, and hire diverse candidates during this unprecedented time of talent mobility.Bill's guest this time is Keirsten Greggs, founder and CEO of TRAP Recruiter LLC, a recruiting consulting and career coaching firm. With over 20 years of experience in talent acquisition, she's passionate about helping organizations attract, select and retain the best people, including underrepresented candidates, as well as helping job seekers find their voice in the hiring process.With over 20 years of experience in Talent Acquisition, she’s known around the industry. Add that to being featured as an expert by ERE, InHerSight, Diversity Jobs, Hiretual, Talview, TechTarget, BBC World Service Radio, MadameNoire, Fast Company, and SiriusXM Urban View.Questions Include:* Can you explain your passion for recruiting?* How has The Great Resignation made the job of recruiters and TA pros more difficult?* How are recruitment and talent acquisition different? * How important is the role of sourcing to finding top candidates? * What are your top diversity recruiting strategies to achieve true DEI in the workplace? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Feb 8, 2022 • 24min
Biggest Challenges Faced By Human Resources with Dave Ulrich, RBL Group
Our guest today has been ranked as the number one management guru by Business Week, profiled by Fast Company as one of the world’s top 10 creative people in business, a top-five coach in Forbes, and recognized on Thinkers50 Hall of Fame as one of the world’s leading business thinkers.Dave Ulrich has a passion for ideas with impact. Dave and his colleagues at the RBL Group have 30+ years of experience in helping organizations and individuals succeed through HR practices in talent, leadership, and organization. Dave previously appeared on the HRchat pod back in May 2020. In that show, he talked about ways leaders and employees can come through the Covid-19 crisis with greater resilience and new skills.Questions Posed to Dave Include:Throughout the Covid crisis, you have remained an optimist; emphasizing the opportunities available to HR leaders willing to use this time as a chance to learn and grow. When it comes to the role of the HR function in contributing to the overall success of the org, what are you most hopeful for in 2022?What are the biggest challenges facing HR leaders now and through the rest of 2022? what are the roadblocks facing hr and leaders to getting to success in the marketplace? How has 'The David Ulrich HR model' evolved over the past 25 years? In a 2021 interview, you explain "now is the time to reinvent HR by pivoting from benchmarking and best practice to guidance. Instead of improving by comparing oneself to others and by adapting what others do well, we must move beyond these descriptions of HR work to prescriptions ... We want to move to guidance to be prescriptive on what should be done." Please can you expand on the why and explain how HR departments can become more prescriptive? In Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Feb 4, 2022 • 25min
Encouraging Equity and Communication From the Top Down with Terri Hartwell Easter and Susan Brooks, T.H. Easter Consulting
In this episode, we focus on lifelong professional development and DEI best practices.Bill Banham's guests are Terri Hartwell Easter and Susan Brooks from T.H. Easter Consulting LLC, a firm on a mission to offer informed solutions to the toughest human resource management challenges.Questions Include:During our research for this interview, we learned that T.H. Easter Consulting was awarded the 2021 American Business Awards, “Stevie” for its “DE&I Sustainability Framework”, can you tell us what it is and what is special about it.All kinds of organizations took a step back in the wake of George Floyd's murder - trying to understand whether and how racism and other “isms” exist in their workplaces. What has been your experience of working with organizations to better understand whether and how “isms” exist and what to do about it? What advice would you offer to organizations that have not started a formal process or maybe contemplating one? The pandemic changed the way we work: teleworking, large numbers of women leaving the workplaces, and much more. As a result, the workforce seems to be demanding more from employees when it comes to pay, work hours, and benefits. What are you seeing? Speaking of telework and the ”hybrid workplace” – what are you seeing as the impact on organizations? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Feb 3, 2022 • 22min
HR Help For SMBs with Dr. Sue Haywood, Business Sherpa Group
In this HRchat episode, we hear from Dr. Sue Haywood, Director, HR Practice and Head People Officer at Business Sherpa Group, a management consulting company serving small and medium-sized businesses across Canada in the areas of HR, Managed Recruitment, Bookkeeping and complimentary Executive Solutions such as executive search and governance.Sue is also an Assistant Professor at the Smith School of Business at Queen’s University. Sue’s career includes service with the Canadian Armed Forces and HR roles within healthcare, government, and Fortune 500 companies. She serves on the HRPA board of directors, volunteers with Great Dane rescue, and is the proud mom of a preschooler.Questions Include:Can you share a little about Business Sherpa Group’s hybrid technology-driven approach to Human Resources; blending automation platforms with expert advice from your strategic team?Your team’s goal is to help SMEs have access to the same level of expertise and support that normally only large organizations can afford. Please tell me about how your tap-on, tap-off model enables this.As we record this, we’re living through the peak of the Canadian Omicron wave. With lockdowns and other restrictions can come big numbers of people feeling isolated and unsupported. Why is it so important for employers to invest in mental health and wellness resources for their employees?What have been some of the biggest challenges your clients have faced since the start of the pandemic in terms of retaining talent or cutting staff numbers to keep afloat during the toughest months? Compensation & Benefits: Traditional incentives and rewards are not enough for many employees today. What’s working to attract and retain top talent during The Great Resignation and why?More About SueSue is responsible for the strategic direction and success of the HR Consulting division within a growing enterprise. Sue helps to grow and mentor a team of talented experts who provide HR services to their clients.Her experience and knowledge of HR considerations enable her to provide strategic advice to private and public sectors, unionized and non-unionized workplaces, and large and small organizations.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Feb 1, 2022 • 21min
Employee Financial Wellbeing with Rebecca Liebman, LearnLux
In this HRchat episode, we consider the stresses money worries can place on our mental and physical health, and we offer tips for HR professionals looking for new financial wellbeing programs.Bill's guest this time is Rebecca Liebman, CEO and co-founder of LearnLux, a provider of workplace financial wellbeing that blends digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. As the CEO of LearnLux, Rebecca is on a mission to make financial wellbeing accessible in the workplace. Since the company’s launch in 2015, Rebecca has helped grow the company from a startup to an established company serving clients that span across a variety of industries, Fortune 500 companies, and global enterprises.Questions For Rebecca Include: How can money worries impact our personal and work lives? Money can be a very taboo subject and there’s a stigma around talking about it in the workplace. Why are you on a mission to change that?What has fundamentally changed in the financial wellbeing space from 5 years ago to today?What’s something that many people misunderstand about workplace financial wellbeing? What advice would you give to an HR professional who’s starting the search for a new financial wellbeing program?LearnLux recently published its Employee financial wellbeing report: Year in review. It draws from thousands of aggregated and anonymized data points from October 2020 to October 2021 via the LearnLux financial wellbeing platform. Can you tell us about the report and any interesting/surprising findings?More About RebeccaPrior to starting LearnLux Rebecca was a communications specialist at MIT, studied microfinance in Kenya and completed environmental research in Germany, France, Belgium, and Luxembourg. These experiences inspired her to launch LearnLux, in order to help more people navigate their finances. Rebecca is passionate about working with people to create a better world through the power of technology and has worked with numerous startups, helping them grow from the ground level. In addition, Rebecca has held many advisory board roles including with HubSpot and NantuSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 28, 2022 • 30min
Gender Identity in the Workplace with Natalie Egan, Translator
In today’s HRchat episode we talk about ways leaders and colleagues can better support folks with a wide range of gender identities and expressions, including people who identify as transgender, gender-nonconforming or non-binary, and much more. Bill's guest this time is Natalie Egan, CEO & Founder of Translator, Inc., where she and her team are on a mission to scale empathy and equality through technology.Natalie is an openly transgender, B2B software entrepreneur and a recognized thought leader living her life at the intersection of technology and Diversity & Inclusion. Natalie has over 20 years of experience driving digital change, developing high-performing teams, building complex products, and selling enterprise solutions.Prior to founding Translator in 2016––and prior to her transition––Natalie was CEO & Founder of PeopleLinx, a venture capital-backed sales technology solution that was acquired in 2015. In addition to her entrepreneurial pursuits, Natalie has also worked in sales leadership positions at large public companies like LinkedIn, Autonomy, and Ecolab.Outside of work, Natalie is a parent, a marathon runner, an artist, and a consummate activist for transgender rights and representation. She is currently writing her first book about her transition from a Male-to-Female CEO in corporate America and the business lessons learned along the way.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 27, 2022 • 26min
Why Data Drives HR with Matthew Hamilton, Protective Life
In many companies, HR departments continue to lag behind other functions when it comes to using data in ways that'll maximize engagement and retention rates. Some companies are not doing anything, most are mired in basic operational reporting, and only a small amount is actually practicing advanced or predictive analytics.In this HRchat, we consider why the best HRpractices are based on cold, hard data and how HR pros can better leverage analytics to make informed decisions. Our returning guest is Matthew Hamilton, Head of HR Strategy and People Analytics at Protective Life. Interview Questions Include:Why is it important for HR to have data-driven and analytical skills? Can you give examples of how people analytics can help or enhance HR?Do you find that the HR community is still hesitant to base the assessment of employee performance on cold, hard data? If so, why?As Head of HR Strategy and People Analytics at Protective Life, what are the most important metrics you look at when assessing employee and team performance? Have the metrics changed during the pandemic? Can you share any best practices for using data to better listen to and support employees during this new normal? And what are the best ways/approach to measure the engagement of new hires to max retention rates? Where does a data specialist come in to prevent attrition? Can you share some of your predictions for the evolution of people analytics over the next 12-24 months?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 25, 2022 • 22min
Recruitment Advertising in 2022 with Kshitij Jain, Joveo
Recruiting is not an easy role, especially when you have hundreds of jobs to fill each month. The job often demands an ability to manage stress and thrive in a chaotic environment. High-volume recruiters have their hands full on a daily basis; managing the expectations of applicant quality and volume, running adverts across numerous job sites, pulling up performance reports from dozens of dashboards, engaging one-on-one with large numbers of applicants, coordinating interviews, and much more. And all while running against time and constrained budgets! In this conversation, we consider some of the big challenges facing sourcing and recruitment pros, drill down on what is working in the world of job adverting in 2022, and how the recruitment industry's tech toolkit will continue to evolve.Bill's guest this time is Kshitij Jain, Founder & CEO at Joveo, a programmatic recruitment advertising platform that aims to be simple, transparent, and easy to use. Harnessing machine learning, the platform's goal is to connect clients with the right candidates for the right roles, faster and more efficiently than ever before.Interview Questions Include: Please introduce yourself and tell us about the mission of JoveoTell us about Joveo's technology platform, the problem it solves, and its impact on the recruitment world.What kind of clients are you working with? Let's talk about high candidate sourcing costs - many sectors have seen big increases in costs associated with attracting employees. e.g. restaurant workers, retail etc. Why is this the case?What are programmatic job ads and how do they help solve the problem of reaching top talent?What is the next paradigm shift in the world of recruitment marketing we'll see in 2022? How will the ecosystem need to adapt to this shift?As a leader of a growing company, in a post-pandemic, fast-changing world, what are you most optimistic and excited about? What drives you and the Joveo leadership team amidst all of the turmoil and uncertainty in our world?To summarize our conversation today, what must talent acquisition teams do to win the war for talent today? How can they work more like consumer marketers?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and IceniSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events


