HRchat Podcast

In this HRchat episode, we delve into the psychology of hiring. Listen as Bill's guest offers an analysis of company culture fit and its positive impact on employees - such as levels of productivity or creativityOur guest today is Margarida Rafael. Margarida is originally from Lisbon, Portugal. She moved to Chicago to get her masters and doctorate degrees in clinical psychology. Her clinical experience in administration and development of a variety of psychological tests culminated in a full-time dedication to research in the industrial and organizational field. She is currently the head of psychological sciences at Workzinga, a job search and hiring platform emphasizing company culture fit. Margarida works as a researcher and assessment content creator. She continues to see patients in her own private practice for therapy and psychological assessments.Questions IncludeWhat trends are you seeing regarding mental health, wellbeing of employees and its connection to workplace satisfaction?What do we know about cultural fit and its positive impacts on employees, such as levels of productivity or creativity?Remote teams: As more people are working remotely, how can we create workplace culture where people are not necessarily meeting in person or sharing a common workplace?What are we learning from new generations entering the workforce when it comes to an employee's identity? In what way can a job or company shape or reflect one’s identity?Something that everyone seems to be talking about is the Great Resignation. What do you think caused it?Why do you believe culture fit is the most critical component driving employee satisfaction and retention? What data do you have to support this? If you enjoyed this interview you may also want to check out episode 404 with Margarida's colleague, Dan Hunter. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.  Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

When it comes to achieving your HR and business goals, there are lots of things that can stand in the way. Inefficient processes, piles of paperwork, unreliable partners; when you’re bogged down in chaos -  it’s easy to lose sight of your goals. Bill's guest today says he and his team are breaking down those barriers by building the tools and solutions that empower organizations to see goals through to the end.In this HRchat, Bill talks with Joe Du Bey, CEO at Eden Workplace, a company on a mission to create better places to work. Founded by Joe and Kyle Wilkinson in 2015 and launched out of Y Combinator, Eden Workplace has expanded to become an all-in-one workplace management platform that aims to make it easier for companies to run their offices.Questions Include: How has the world changed in terms of what the modern org is doing in their approach to work policies and what are you seeing as the key trends?How have you seen the role of HR change e.g. facility management? What are the biggest challenges faced by organizations when it comes to a) safely reopening offices and b) encouraging employees to return to work? Let's talk about desk booking, visitor management, and room scheduling - traditionally, how much of a headache and time suck was this? What are the options available today that make it easier?What are some generational differences in trends the workforce wants to see? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.  Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

If you want to keep your best people, the chances are you need to demonstrate that you're investing in their professional development. That's no easy feat in a world that's moving at rapid rates to part or fully remote in a post-pandemic world of work!In this HRchat episode, we hear from Yannis Niebelschütz, Founder & Managing Director at CoachHub, a global talent development platform that enables organizations to create a personalized, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level.Questions Include:* What do you mean by "democratizing coaching for all employees and all career levels"?   * So there are logistical issues with in-person coaching but how would you respond to the assertion that online coaching is not as impactful/engaging as being physically with one's coach. Can you offer any stats to support the power of online coaching compared to in-person?* When done correctly, how can coaching help to increase employee engagement, create higher levels of productivity, improve job performance and increase retention?  * How has the pandemic changed attitudes of employees and leaders to online learning and, more generally, working remotely?* CoachHub aims to develop employees into highly effective, inspiring leaders. What does it mean to a company to retain and grow its employees? Talk about what it means from an employer brand perspective (particularly in the context of The Great Resignation) and also what keeping and developing your best people can mean to the bottom line?More About CoachHubCoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable, and scalable coaching program for the entire workforce, regardless of department and seniority level. By doing so, organizations are able to reap a multitude of benefits, including increased employee engagement, higher levels of productivity, improved job performance, and increased retention.CoachHub’s global pool of coaches is comprised of over 3,500 certified business coaches in 70 countries across six continents with coaching sessions available in over 60 languages, to serve more than 500 clients. Our programs are based on advanced R&D from our Coaching Lab, led by Prof. Jonathan Passmore and our Science Council. CoachHub is backed by leading tech investors, including Draper ESupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Businesses across the US, Canada, UK, and elsewhere are scrambling to increase their workforce as they face historic labor shortages. As employees' attitudes have changed as a result of the pandemic, they're looking for opportunities that provide more flexibility and value. And because the choice remains firmly with the candidate, this means companies have to change their rewards structures, as well.In this HRchat episode, we discuss ways that HR teams and leaders can help attract strong candidates and successfully retain workers by offering travel benefits and rewards to go beyond traditional employee perks.Bill's guest in HRchat 414 is Jennifer Strauel Chief People & Diversity Officer at arrivia, a technology company that works with employer brands and member-based organizations to design unique incentive structures, believes companies should offer benefits that inspire their workforce, using the power of travel to reward.Questions Include:Ignoring the labor shortage for a moment, can you paint a picture of the problem facing many employers if their best people are quitting en masse?What can an attractive employee brand mean to a company's success this year? Can you share examples of other new/newly popular benefits that are leading to more engaged and loyal employees? What unique benefits or employee programs has arrivia added or enhanced recently?So arrivia’s travel software platform helps match employees with awesome experiential rewards like cruises, hotels, and tours. Tell me about why travel rewards are more impactful.Let’s be real, how much does it cost to add benefits like these?  What’s the ROI?“Companies invest heavily in acquiring and retaining new customers. Their customer loyalty programs are significant drivers of growth and revenues. But they often forget to pay the same attention to talent acquisition and retention. If employees are a company's most valuable asset, why aren't they treating them as clients?” Talk about this quote from a recent post on the arrivia blog and how arrivia helps its clients treat employees more like customers. Many countries appear to be through the worst of Covid. What does the prospect of Covid moving from a pandemic to endemic status in more and more countries mean for travel in 2022? How has the Russian invasion ofSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this HRchat episode, we consider some ways that HR is falling short in addressing racial equity issues in the workplace and the changing the focus of healthcare in America from sickness to wellness. We also preview the NAAAHR Conference happening in May. Bill's guest this time is A.J. Ali, Founder & CEO at L.O.V.E. Is The Answer, a 2022 Joseph R. Biden Presidential Lifetime Achievement Award Honoree, U.S. Air Force Service Disabled Veteran, and Lifetime Member & Strategic Partner, National Association of African Americans in Human ResourcesQuestions Include: Where is HR falling short in addressing racial equity issues in the workplace?Why should HR professionals care about improving police-community relations and reimagining public safety?How important is it for HR and Corporate Social Responsibility professionals to work hand in hand?You're presenting at NAAAHR Conference in May. Tell me about your session and the hoped-for learning outcomesHow effective has the NAAAHR-L.O.V.E. Is The Answer national strategic partnership been, and where do you see it heading in the future?Register for the NAAAHR Conference here.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.  Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode, Bill Banham talks with Michael G. Cox, Managing Director & Founder at Zag Worx, LLCMichael is a Texas-born and raised recruiter with over 20 years of recruiting experience and several years of IT sales experience.He works with Sales Leadership Executives who are tasked with delivering on a number every single year. He helps them field the best possible teams and get to the level of success that they have committed to achieving.Michael says he leverages his Enterprise Sales background and Sales Recruiting experience to quickly identify and engage revenue workers on behalf of our clients on a daily basis.Questions Include:You've got experience in Enterprise sales. Do you believe a recruiter should have experience in the niche they cover?What's unique about recruiting sales-focused pros compared to other positions? (sales comp etc) motivating sales pros v engaging Social selling / Brand Ambassadors... What are HR professionals needing to do to better promote their employer brand as they cope with the fallout of The Great Resignation / Great Reshuffle? We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Companies lose 100s of billions of dollars in the US, Canada, and elsewhere each year due to disengaged employees, decreased productivity, higher attrition rates, and their negative effect on workplace culture. Generally, when people feel like they have fulfillment in life they show up stronger at work. In this HRchat episode, we look into ways to develop strong company cultures and an even stronger employee-base through an innovative approach to career coaching. Bill's guests are Rod McDermott, CEO + Co-Founder, and Zach Smith, Chief Activation Officer + Co-Founder at Activate 180, a company on a mission to connect career fulfillment with life happiness. Questions Include: What does it mean to each of you to have happiness and fulfillment in one's personal and professional life? Why should this be a key goal for us all?Lots of companies are struggling with employee retention. What advice would you give them to help address this issue?  How does a program like Activate 180 help companies improve their performance?Your website offers some impressive stats based on the results you say your clients experience from working with Activate 180: "83% boost in self-confidence, 82% increase in overall growth + professional development, 69% boost in clarity on professional goals, 66% increase in their ability to manage stress". Can you break down these findings for us and tell us about the sample size/demographics of your client orgs? There are five pillars that are integral to your program. What do these look like in action and what are the goals you hope to see come from this? Can you expand on this by explaining why the five pillars matter? Why should this be important to companies?About Rod McDermottRod has been an entrepreneur for over 20 years, growing companies from the ground up and challenging industry norms. His ultimate goal is to meaningfully contribute to the greater good, which is showcased through his passion for hard work, fostering relationships, and conceptualizing solutions for professional development.About Zach SmithZach is a well-known voice in mindset, career optimization, and leadership. He has worked with companies and individuals to improve corporate engagement and align true calling and passion with their work. In his role, Zach leads a teSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this special cross-over episode, Bill Banham welcomes Chris Bjorling back to the HRchat pod to share his thoughts on ways the Russian invasion of Ukraine will impact the labor market and workforce planning efforts in the US and Canada over the next 3-6 months. Listen as Chris shares his thoughts on:Stock market volatility and a possible new reluctance of companies in North America to invest in talentWhy higher salaries are needed to attract candidates/retain staff to compensate for higher costs of livingEnergy and oil prices riseRising interest ratesSupply chain issuesTravel restrictions and rising airfare costsMental health of employees living through this new Cold WarListen and also get Bill's preview of season 4 of the popular People and Performance Podcast. This episode is part two of a discussion between Bill and Chris.  Listen to part one on the People and Performance Podcast here.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.  Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this HRchat, we talk about the DEI efforts at one of the best-known brands in the US and around the world: UPSBill's guest this time is Charlene Thomas. Charlene serves as Chief Diversity, Equity and Inclusion Officer for UPS and is a member of the company’s Executive Leadership Team. Her role signals a significant step forward for UPS as the company strives to create a more inclusive and equitable company. Charlene leads UPS's global diversity, equity and inclusion efforts both internally and externally with UPS employees, suppliers and customers around the world.Prior to being named Chief Diversity, Equity and Inclusion Officer, Charlene served as the Chief Human Resources Officer. In this role, she guided UPS’s transformation and HR initiatives to optimize the talent, leadership and culture for the company’s 540,000+ employees worldwide.Questions Include:Talk about your career path and rise to Chief Diversity, Equity, and Inclusion Officer at UPS.I understand that you are UPS's first-ever chief diversity, equity and inclusion officer. What challenges and opportunities does that create for you?How has being CHRO prepared you for your role in DEI, as Chief Diversity, Equity & Inclusion Officer?In 2021 Black employees comprised 24% of the U.S. workforce at UPS, and 46% of its employees are diverse. When it comes to senior and middle management in the U.S., 34% are minorities. By comparison, 49% of FedEx's U.S. workforce is diverse, and 36% of its management is comprised of minorities, according to the company's website. What are you and the board doing to bridge this gap? employee advocatesIn an interview for UPS, you shared your hopes for ways UPSers can explore the challenges women face when climbing the corporate ladder, and how men can become advocates for women in the workplace. Tell me about this.You are also a member of the Board of Trustees at the National Urban League. Briefly tell us about the mission and how it helps to elevate the standards of living for African Americans and other historically underserved groups.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode, guest host Roger Thorpe considers issues related to absence management and ways to better communicate wellness initiatives and benefits to employees.Roger's guest is Sandra Grafe, Manager, Disability Management Services at AGS Rehab Solutions.Sandra has been involved with disability management for the past 15 years from which her vast educational pursuits led her towards human health and wellness, completing two bachelor's degrees in Physical Health and Education (Kinesiology) and Nutritional Sciences from the University of Toronto and University of Western Ontario, respectively.Sandra is a speaker at the Benefits and Wellness Superhero Symposium produced by Thorpe Benefits in partnership with HR Gazette - happening online on April 6 and 7. Questions Include:  What can be some of the effects to a business when large swathes of employees are off sick? What can managers do when large numbers of employees are absent from work due to health issues at the same time?How should managers tackle vague notes of absence and accommodation – requiring extended periods of time?How can leadership improve corporate culture in view of lowering levels of absenteeism? How can we manage an employee who takes a lot of time off, intermittently?Absenteeism has skyrocketed, surpassing hefty HR budgets. Talk to me about the effects.Okay so you’ve managed to get most employees back to work in safe ways but what about presenteeism? More About Sandra Grafe Sandra has shared her knowledge, by speaking at various conferences on managing accommodation in a unionized environment and measuring disability trends for effective preventive programs, with a focus on balancing management and employee needs for positive returns on investment.  Throughout her disability management career, Sandra has upgraded her skillset with certificates in interpersonal communication, business management, Group Benefits Associate (GBA via CEBS), Certified Disability Management Consultant (CDMP via NIDMAR) and is in the process of completing her Occupational Health and Safety certificate. She is also a certified wellness coach. Recently, she completed her Mental Health First Aid Training certification through thSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events