
HRchat Podcast
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Latest episodes

Feb 1, 2022 • 21min
Employee Financial Wellbeing with Rebecca Liebman, LearnLux
In this HRchat episode, we consider the stresses money worries can place on our mental and physical health, and we offer tips for HR professionals looking for new financial wellbeing programs.Bill's guest this time is Rebecca Liebman, CEO and co-founder of LearnLux, a provider of workplace financial wellbeing that blends digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. As the CEO of LearnLux, Rebecca is on a mission to make financial wellbeing accessible in the workplace. Since the company’s launch in 2015, Rebecca has helped grow the company from a startup to an established company serving clients that span across a variety of industries, Fortune 500 companies, and global enterprises.Questions For Rebecca Include: How can money worries impact our personal and work lives? Money can be a very taboo subject and there’s a stigma around talking about it in the workplace. Why are you on a mission to change that?What has fundamentally changed in the financial wellbeing space from 5 years ago to today?What’s something that many people misunderstand about workplace financial wellbeing? What advice would you give to an HR professional who’s starting the search for a new financial wellbeing program?LearnLux recently published its Employee financial wellbeing report: Year in review. It draws from thousands of aggregated and anonymized data points from October 2020 to October 2021 via the LearnLux financial wellbeing platform. Can you tell us about the report and any interesting/surprising findings?More About RebeccaPrior to starting LearnLux Rebecca was a communications specialist at MIT, studied microfinance in Kenya and completed environmental research in Germany, France, Belgium, and Luxembourg. These experiences inspired her to launch LearnLux, in order to help more people navigate their finances. Rebecca is passionate about working with people to create a better world through the power of technology and has worked with numerous startups, helping them grow from the ground level. In addition, Rebecca has held many advisory board roles including with HubSpot and NantuSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 28, 2022 • 30min
Gender Identity in the Workplace with Natalie Egan, Translator
In today’s HRchat episode we talk about ways leaders and colleagues can better support folks with a wide range of gender identities and expressions, including people who identify as transgender, gender-nonconforming or non-binary, and much more. Bill's guest this time is Natalie Egan, CEO & Founder of Translator, Inc., where she and her team are on a mission to scale empathy and equality through technology.Natalie is an openly transgender, B2B software entrepreneur and a recognized thought leader living her life at the intersection of technology and Diversity & Inclusion. Natalie has over 20 years of experience driving digital change, developing high-performing teams, building complex products, and selling enterprise solutions.Prior to founding Translator in 2016––and prior to her transition––Natalie was CEO & Founder of PeopleLinx, a venture capital-backed sales technology solution that was acquired in 2015. In addition to her entrepreneurial pursuits, Natalie has also worked in sales leadership positions at large public companies like LinkedIn, Autonomy, and Ecolab.Outside of work, Natalie is a parent, a marathon runner, an artist, and a consummate activist for transgender rights and representation. She is currently writing her first book about her transition from a Male-to-Female CEO in corporate America and the business lessons learned along the way.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 27, 2022 • 26min
Why Data Drives HR with Matthew Hamilton, Protective Life
In many companies, HR departments continue to lag behind other functions when it comes to using data in ways that'll maximize engagement and retention rates. Some companies are not doing anything, most are mired in basic operational reporting, and only a small amount is actually practicing advanced or predictive analytics.In this HRchat, we consider why the best HRpractices are based on cold, hard data and how HR pros can better leverage analytics to make informed decisions. Our returning guest is Matthew Hamilton, Head of HR Strategy and People Analytics at Protective Life. Interview Questions Include:Why is it important for HR to have data-driven and analytical skills? Can you give examples of how people analytics can help or enhance HR?Do you find that the HR community is still hesitant to base the assessment of employee performance on cold, hard data? If so, why?As Head of HR Strategy and People Analytics at Protective Life, what are the most important metrics you look at when assessing employee and team performance? Have the metrics changed during the pandemic? Can you share any best practices for using data to better listen to and support employees during this new normal? And what are the best ways/approach to measure the engagement of new hires to max retention rates? Where does a data specialist come in to prevent attrition? Can you share some of your predictions for the evolution of people analytics over the next 12-24 months?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 25, 2022 • 22min
Recruitment Advertising in 2022 with Kshitij Jain, Joveo
Recruiting is not an easy role, especially when you have hundreds of jobs to fill each month. The job often demands an ability to manage stress and thrive in a chaotic environment. High-volume recruiters have their hands full on a daily basis; managing the expectations of applicant quality and volume, running adverts across numerous job sites, pulling up performance reports from dozens of dashboards, engaging one-on-one with large numbers of applicants, coordinating interviews, and much more. And all while running against time and constrained budgets! In this conversation, we consider some of the big challenges facing sourcing and recruitment pros, drill down on what is working in the world of job adverting in 2022, and how the recruitment industry's tech toolkit will continue to evolve.Bill's guest this time is Kshitij Jain, Founder & CEO at Joveo, a programmatic recruitment advertising platform that aims to be simple, transparent, and easy to use. Harnessing machine learning, the platform's goal is to connect clients with the right candidates for the right roles, faster and more efficiently than ever before.Interview Questions Include: Please introduce yourself and tell us about the mission of JoveoTell us about Joveo's technology platform, the problem it solves, and its impact on the recruitment world.What kind of clients are you working with? Let's talk about high candidate sourcing costs - many sectors have seen big increases in costs associated with attracting employees. e.g. restaurant workers, retail etc. Why is this the case?What are programmatic job ads and how do they help solve the problem of reaching top talent?What is the next paradigm shift in the world of recruitment marketing we'll see in 2022? How will the ecosystem need to adapt to this shift?As a leader of a growing company, in a post-pandemic, fast-changing world, what are you most optimistic and excited about? What drives you and the Joveo leadership team amidst all of the turmoil and uncertainty in our world?To summarize our conversation today, what must talent acquisition teams do to win the war for talent today? How can they work more like consumer marketers?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and IceniSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 21, 2022 • 22min
How Early Access to Pay Helps You Keep Your Employees with Andrew Garner, Netspend
Employers spend $1000s to replace and rehire an employee so it’s critical that business leaders respond to the demands and needs of their hourly workforce with new resources and tools that keep them engaged and happy. In this HRchat episode, we consider why offering things like same-day digital access to tips and early access to earned wages can help organizations retain their staff. Bill Banham's guest this time is Andrew Garner SVP and General Manager of Business Partnerships at Netspend, provider of payments and financial solutions for consumers and businesses. As the trusted partner to many of the world’s most recognized brands, Netspend connects people, brands and payment products to deliver helpful financial solutions.Questions for Andy Include: You're quoted in benefitnews.com as saying “People are looking for different experiences [at work] — and it goes back to employees reflecting on their career and their life... They’re looking for certain things like higher wages, or immediate access to their tips or earned wages every single day.” What's changed in the past couple of years to cause this reflection and how much has better tech contributed to expectations around getting paid faster? The idea of earned wage access is quickly becoming a key tool for recruitment and retention. Please explain the process and offer stats around how many employees in the US and elsewhere could benefit. How can financial insecurity impact employee mental wellbeing? Considering that the loss of a single hourly worker can cost an average of $4k to replace and rehire for the position, why do you believe there's a pressing need for business leaders to get creative with new resources and tools for better financial management and earned wage access for their employees?More About NetspendA pioneer in providing financial services to traditionally underserved consumers, Netspend is continuing to make payments accessible to more markets in more ways. Netspend’s open technology platform enables businesses to quickly and securely embed payments solutions into their ecosystems and seamlessly brings innovation to markSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 20, 2022 • 19min
The 2022 HR Trends Report with Vinay Bhagat, TrustRadius
The HR department's priorities, processes, and tools have changed in the past couple of years. New research from TrustRadius, a popular review website for business technology, underscores the extent of the transformation and gives a glimpse of what lies ahead in 2022.Using data sourced from more than 700 HR pros across the country, the 2022 HR Trends Report breaks down some of the biggest trends on the horizon for HR departments and the workplace in general, from the continued impact of The Great Resignation and technology’s role in DEI efforts to work-life balance and spending forecasting.Joining Bill on the HRchat show to talk about the findings is Vinay Bhagat, founder and CEO of TrustRadius, a site helping buyers make better product decisions based on unbiased and insightful reviews. Questions Include:Tell us about TrustRadius’ 2022 HR Trends Report: why it was conducted, the demographics of respondents, and who the findings are aimed at. What findings from TrustRadius’s recent 2022 HR Trends Report do you find most interesting and why? Was there anything from the report that surprised you?What are your thoughts on the “Great Resignation” and how do you think companies can position themselves for success amidst ongoing talent shortages? How do you see DEI investments and efforts expanding in 2022 and beyond? Which vendors are doing a good job helping to provide solutions for rollout, adoption etc? More About VinayVinay is an entrepreneur passionate about improving the software buying process so professionals like HR teams can make better decisions for their organizations. Vinay started TrustRadius after experiencing challenges when buying enterprise solutions at his last company. In 1999, Vinay founded Convio, the leading Software as a Services platform for nonprofits. In April 2010, Convio became a public company, and was acquired in May 2012 for $325 million. Prior to Convio, Vinay was at Trilogy Software and Bain & Company. He holds an MBA from Harvard Business School where he graduated as a Baker Scholar, an MS Engineering Economic Systems from Stanford University, and a MA Engineering Information Sciences from Cambridge University with First Class Honors. When he’s not working, Vinay loves spending time with his family, playing squash and Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 18, 2022 • 18min
How to Become a Happier Leader with Tia Graham
In today's episode, we talk about ways to encourage leaders to be happier and the knock-on effects for employee engagement, company culture and the bottom line.Bill's guest this time is Tia Graham, a keynote speaker, Founder of Arrive At Happy and author of the new book Be a Happy Leader. Throughout its pages, strategies and tactics are provided which include the use of positive psychology, having a broad perspective, executing quickly, creating strong relationships, measuring what matters, and being the spark in the team.Questions Include:What does happiness mean to you and how do you try to live a mentally and physically healthy, thriving life?We'll get into some of the lessons in your new book shortly but can you start by offering a broad overview of what it's about and why you wrote it?Your book is geared at leaders. What unique stresses have been placed on leaders since the outbreak of Covid?You say it's important for leaders to have clear, scientific data to support incorporating the science of happiness into their lives and careers. What people analytics metrics are you talking about?"From team member turnover to stakeholders’ high expectations, leading a team within an organization can take over your life. In your 8-step method, readers will have inspiration, strategies and tools to achieve amazing results – in all areas of your life." Can you take a few minutes and talk about the 8 steps?Talk to me about leveraging happiness to drive sales. How can happy employees provide higher ROI?Let's leave our listeners with a couple of practical takeaways - what are two or three things leaders can start today to get to a place where more of their behaviors are increasing happiness and awe on a daily basis?More About Tia GrahamShe has worked with global companies such as Goldman Sachs, Four Seasons and The American Heart Association to reduce turnover and drive bottom line results. With multiple certifications in neuroscience, positive psychology, leadership coaching, and employee morale she has supported leaders for five years at Arrive At Happy.Prior to running Arrive At Happy, Tia led sales & marketing teams at luxury hotels in the United States and Europe for brands such as W Hotels, Westin, and The London. She has a Business Degree in TSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 14, 2022 • 17min
Attracting Talent in an Economy Dominated by Gig Workers with Tessa James, Talent Reimagined
Our guest this time is Tessa James, Founder & CEO at Talent Reimagined, a management consulting firm and strategic partner in Talent transformation on a mission to help companies reimagine their talent processes to drive better business outcomes.Questions Include:Talent Reimagined tries to challenge the status quo by helping companies build new connections across previously siloed work areas. Tell us more.Paint a picture of the near-future of work: One in which the gig economy is the majority of the workforce. What will this mean for HR when it comes to trying to develop and retain a sense of company culture?Talk about what you mean by being 'over the overwork cult'. Why is the traditional 9-5 dead?Share why you believe freedom to work from home is more valuable than a higher salary You talk a lot about the importance of finding one's purpose. How much of the 'great resignation' do you attribute to this desire within employees?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 13, 2022 • 27min
How to Attract Top Tech Talent with Max Nirenberg, Commit
In this HRchat episode, we consider the challenges of hiring and connecting top tech talent.Bill's guest this time is Max Nirenberg, CRO and Managing Director for North America at Commit, a systems house delivering unique and integrative development projects for its customers since 2005.Max’s role is to lead and optimize the sales organization and spearhead strategic management planning for the global account management teams. His primary focus is to introduce the company’s delivery capabilities to the US market.Questions Include:Hiring in the tech world has never been more difficult, particularly for startups. What are some of the top challenges companies face today when it comes to building their teams?Why is it so hard to find and attract top tech talent?What are the top reasons that your clients outsource their talent hiring? And what are their concerns about going to an outsourcing model?Commit recently announced its new “Cloud of People” staffing solution. The new service addresses critical challenges companies face when hiring engineers and tech specialists today; applying the rapid scalability and flexibility seen in cloud technology to quickly build successful teams for any development project while reducing time and costs. Tell us about the new offering and how it could change the game for tech team building?Your “Cloud of People” staffing solution promises to provide rapid team scaling; allowing companies to scale from zero to 20 expert resources in just two weeks and fill any development role including front end, back end, full-stack, and even QA. What are the risks of scaling so quickly and what can HR teams and hiring managers do to mitigate the risks?According to Commit, how will the tech job market change over the next 5 years?More About Max NirenbergMax’s background includes serving as the global CSO for Qualitest - the world's largest independent, pure-play quality assurance company. While at Qualitest, he helped sell the organization in its latest Private Equity round in 2019. Prior to Qualitest, he was an Equity Partner and VP Sales/Professional Services at Venator Sales Group -providing sales consulting, optimization, and training that dramatically improves sales performance, sales management, and sales recruitment.Max brings 20 years of sales and sales management experience within numerous market verticals, Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jan 11, 2022 • 15min
Employee Health Trends with Lauren Florko, Ph.D., The Conference Board of Canada
The pandemic forced significant changes to the workplace, necessitating many employees work from home. Some of these changes have proven permanent. This highlights the changing workplace dynamics, as employers are evolving to remain attractive to potential employees.Another way to attract and retain top talent is through health benefits, which needs to evolve according to new research from The Conference Board of Canada and TELUS Health.Bill's guest this time is Lauren Florko, Ph.D., Senior Research Associate at The Conference Board of Canada. Lauren joins me to share some of the key findings from the research.Questions include:Can you explain the reason for and methodology used in the recent survey by The Conference Board of Canada and TELUS Health? Up to 83 percent of respondents reported a gap between the health benefits employees have and what they want. Why is this response so big and what are the consequences of not providing employees with the benefits they desire?The top five health benefits reported as most important according to those surveyed are basic dental services 81.9 percent, eye exams 81.8 percent, glasses/contacts 80.4 percent, and both pension and retirement savings plans at 73 percent. These seem like pretty traditional benefits? Were you surprised not to see more 'new benefits' like extra time off for childcare, options to donate to causes etc?Of the employees surveyed who have a personal health spending account, 42 percent do, or would, spend funds to top up on basic dental and vision care, and prescription drugs expenses rather than paramedical services like mental health-related consults. Given the tsunami of mental health issues brought on by the pandemic, was this surprising or does it represent a collective mindset of returning to normality?You also found that employees are more open to seeking out new job opportunities in pursuit of improved or more holistic health and wellness support plans. Why is offering such plans so important for employers looking to attract top talent during The Great Resignation?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events