

HRchat Podcast
The HR Gazette
Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture.Hosted by Bill Banham, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes and past guests are from organizations including ADP, SAP, Ceridian, IBM, UPS, Deloitte Consulting LLP, Simon Sinek Inc, NASA, Gartner, SHRM, Government of Canada, Hacking HR, McLean & Company, UPS, Microsoft, Shopify, DisruptHR, McKinsey and Co, Virgin Pulse, Salesforce, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Want to be featured on the show? Learn more here. Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/
Episodes
Mentioned books

Jul 21, 2023 • 28min
Employing People in New Territories with Sagar Khatri, Multiplier
In this HRchat episode, we consider ways to employ people in new territories and some of the compliance and procedural issues that come with it.Bill's guest this time is Sagar Khatri, Co-Founder and CEO at Multiplier, a global employment solution that allows businesses to employ compliantly in markets where they don’t have a legal entity established. Sagar says his plans for the business are underpinned by a mission to rebalance the supply and demand of global talent and to provide more opportunities to those living in developing countries. Questions for Sagar include:Why is it important to the business to be able to tap into wider/new talent pools? How does borderless employment empower equities of choice, opportunity & inclusion?Can you provide an overview of your global employment solutions software and how it enables businesses to employ compliantly in markets where they don't have a legal entity established?How can global employment solutions respond to the talent shortage faced in some markets such as Canada and the US?What are some of the key challenges that businesses face when it comes to employing workers in foreign markets without a legal entity, and how does your software address these challenges?How does Multiplier ensure compliance with local employment laws and regulations in various markets around the world? Can you share some examples of how it helps businesses navigate complex legal requirements?What are the main benefits that businesses can expect to gain by using your global employment solution? Are there any specific success stories or case studies you can share?How does your software address cultural and language barriers that businesses may encounter when employing workers in foreign markets? Are there any features specifically designed to facilitate communication and collaboration across different cultures?Predictions for the future of work: As the CEO of a global employment solutions software company, what trends and developments do you foresee in the future of international employment, and how is your company preparing to adapt to these changes?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 19, 2023 • 23min
Episode 600 with Dave Ulrich and Josh Bersin
The HRchat show has reached another big milestone: we've hit episode 600! To celebrate, we are using this episode to highlight the work done by two well-known industry figures for whom we have huge amounts of respect. Episode 600, therefore, features exclusive clips from recent conversations Bill Banham had with Dave Ulrich and Josh Bersin.Listen as Dave and Josh share: What motivates them to continue to contribute to the HR spaceWhat they would hope their world-of-work legacies will beHow the concept of employee experience has shifted in the past decadeTheir take on how generative AI and deep language models will shake up the HR function and employee experience in the coming yearsWe couldn't have reached episode 600 without the continued and humbling support of you, our amazing audience! We love and appreciate you and hope you enjoy this special episode featuring two of HR's biggest names! Read the full article here hr-gazette.com/hrchat-episode-600-with-dave-ulrich-and-josh-bersin/ About Josh BersinJosh is an industry analyst, researcher, educator, and technology analyst covering all aspects of corporate HR, training, talent management, recruiting, leadership, and workplace technology. He was the founder of Bersin & Associates, which is now known as Bersin by Deloitte. I am a keynote speaker and advise HR teams and vendors in the HR space, and also serve as an educator, thought leader, and personal coach to HR and business leaders around the world. Josh's professional goal is to make work life better around the world by helping HR professionals and teams learn, stay informed, and develop deep expertise on world-leading practices that help their companies. He spends his time studying the world of work, HR, and all aspects of workplace technology. He advises vendors and large corporations on their products, HR and leadership strategies, and workplace technology solutions. And I am the Dean of the Josh Bersin Academy.You can learn more at joshbersin.com and bersinacademy.comAbout Dave UlrichRanked as the #1 management guru by Business Week, profiled by Fast Company as one of the world’s top 10 creative people inSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 17, 2023 • 23min
Implementing an HR Operating Model with Dr. Dieter Veldsman
What are the secret ingredients when implementing an HR Operating Model? In this episode of the HRchat show, we highlight some of the key steps needed to design and transition to a future state operating model successfully.The guest this time is Dr. Dieter Veldsman, Chief Scientist: HR and OD at AIHR (Academy to Innovate HR AIHR)Questions for Dieter include: You are an award-winning HR Executive and Psychologist, CHRO of the Year 2021, Organizational Design and Development expert, and a keynote speaker. Please introduce yourselfYou and I connected because I saw a post by you on LinkedIn called "What are the secret ingredients when implementing an HR Operating Model?" Before we get into the lessons you shared, can you explain why orgs should consider moving away from traditional HR operating models and "letting go of the past and embracing a new paradigm and ecosystem operating models"?In the same post, you share 10 ingredients for success. Can you run through each of and explain why they matter? In a post on HRD called 'Becoming the CHRO of tomorrow: Essential skills for today's HR Leaders' you suggest HR leaders must develop five domains of expertise to become tomorrow's strategically impactful CHROs. Tell us more.More About Dr Dieter VeldsmenDieter is passionate about ideas, human behavior, and business. He has dedicated his career to the field of Work Psychology and Human Resource Management. With over 15+ years of experience, he has combined his interests to guide organizations in creating desirable workplaces that foster employee satisfaction and retention. Throughout his journey, he has worked with diverse organizations across EMEA, APAC, and LATAM. He has held executive-level positions such as Group Chief People Officer, Director of Consulting Services, and Chief Research Scientist.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 13, 2023 • 21min
Evolution of People Analytics with Dave Millner, HR Curator
In this HRchat episode, Bill welcomes back Dave Millner to talk about the role of the HRBP, contextual pressures changing the HR function, and new ways data can help.Dave is an author and Founder at HR Curator Ltd. Dave has a background working in financial services, followed by 30 years of internal and external HR consulting experience at NatWest, PSL, Kenexa and IBM as an occupational psychologist. He has worked directly with various global and multi-national firms offering organizational effectiveness-based solutions focusing on future-proofing their businesses.Dave is referenced as being a key influencer in a number of HR subject areas via his HR Curator brand. He’s also an Associate with Corporate Research Forum (CRF), GPS Asia, the Centre for Effective Organizations at the University of Southern California (USC), and is an Adviser to iPsychTec, a cultural analytics provider.He also is a regular presenter at well-known HR events such as DisruptHR; promoting the role of technology, people analytics, and his belief in the need for HR to be more commercial in its approach.Dave's first book ‘Introduction to People Analytics’ (April 2020) focuses on the changing role of HR and the increasing demand for data insights. The second edition was released this month!Questions for Dave include:The debate around wellbeing reporting is once more on the agenda, following the recent publication of Workplace Intelligence and Deloitte’s second Annual Workplace Wellbeing Study. You shared a post from TLNT called 'Should Companies be Required to Report on Employee Wellbeing?' What's your take? Is wellbeing' an area companies should be mandated to publish metrics?You shared another post recently about how new research is showing that having more top-performing middle managers leads to much better financial outcomes. What are some actions that can set managers and their organizations uSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 11, 2023 • 21min
Organizations of the Future with Michael McInerney
In this episode, we ask: “What does the organization of the future look like?” Joining guest host Pauline James on the show is Michael H. McInerney, President at Executive and Board Services Consulting Group and a recent speaker at the Agility Reimagined Summit.Michael has over 35 years of executive and consulting experience, including positions with companies like IBM, Xerox, Gulf Oil, and Nortel. He's worked as President and CEO of Avyd Leadership Performance, Sibson Canada, and Navantis, and as a Board member of MBNA Bank and Bank of America (Canada) for 15 years. As a consultant, Michael has worked with over 250 boards of directors and senior executive teams on matters of strategy, governance, human capital, and executive compensation. Michael has co-authored many articles and research including the McKinsey War for Talent and The Return on Leadership (Harvard). Michael holds an MBA from the Ivey School of Business and an Honours BA (English) from York University. Tune in to hear Michael’s insights on navigating a marketplace and workplace that's in a state of constant innovation and designing the organization of the future!We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 6, 2023 • 28min
Preventing Threats at Work with Philip Grindell
The guest this time is Philip Grindell, a behavioral threat management and protective intelligence consultant preventing & resolving 'concerning & threatening behaviors' within private and corporate orgs.Questions for Phillip include:Your company, Defuse, is a behavioral threat management specialist, with expertise in preventing and resolving issues with concerning behaviors from problematic, fixated, and obsessive people. Tell us more.So the mission of Defuse is to "enable the clients we work with to feel safer." In what situations may employees and leaders feel unsafe and how common is this?What are some of the behaviors that should be reported?Checks and balances - your behavioral analysis and profiling, you claim, enables you to provide your clients with a very bespoke response to any behavior or communications of concern. Tell us about the science behind behavioral analysis and profiling. How much remains subjective and what checks are in place to ensure you identify the correct perpetrators? You use a very loaded term, 'workplace violence'. What would you say to folks who'd argue that it's unfair to put all 'offenders' in a bucket labeled 'violent'? What are the 4 categories that makeup ‘workplace violence’?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jul 4, 2023 • 26min
Do Leaders Care About DEI? With Sylvana Storey
The guest this time is Dr. Sylvana Storey, Managing Director at Global Organizational Integrators Ltd and a recent speaker at DisruptHR London. Sylvana is a psychologist and author of The Aperture for Modern CEOs.Questions for Sylvanna include:What does effective leadership look like for you? Let's talk about your book, The Aperture for Modern CEOs. In it, you discuss concepts such as Psychological Contouring and provocation on the impact of leadership behaviours and organizational health. Tell us more.Tell us about your recent DisruptHR London talk: Is DEI Failing? Who Cares?Why do you believe DEI is failing?What are the reasons that cause DEI to fail?How can we learn more get a copy of your book, The Aperture for Modern CEOs?We do our best to ensure editorial objectivity. The views and ideas our guests and sponsors share are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 29, 2023 • 23min
Shaking Up Employee Assistance Programs with Jonas Eyford, Recharge Wellness
Employee Assistance Programs, when done correctly, can help you support your employee's health and wellbeing.Bill Banham's guest this time is Dr. Jonas Eyford, CEO at Recharge Wellness, a company offering custom wellness programs for organizations across Canada. The firm provides an employee support service (to enhance or replace an EFAP), on-site clinics, and wellness webinars.In late 2022, Jonas and his team made a major upgrade by launching a disruptive EAP which, he says, is "set out to fracture the stale reality of poor engagement with a wholly different approach to EAPs & mental health."Questions for Jonas include: In terms of mental and physical health, how much harm did the pandemic do to the wellbeing of today's employees? Tell us about the new Employee Assistance Programme from your team and why it's unique. What HR processes need to be in place to support EAPs? What about HR leaders? Do they get enough support?Why is the use of mental health benefits consistently lower in older generations? Does the EAP industry need disruption? If so, why?More About JonasJonas is a chiropractor and consultant living in Toronto. He is passionate about transformation, exploring the challenges of behavior change through physical and psychosocial means.He founded Recharge Wellness in 2013. Clients include Loblaw Digital, Flipp, Top Hat, Wave HQ, Loopio, CGI, Live Nation, Ticketmaster, Clio, Architech, Soho VFX, League, Universe, Invesco, Vena Solutions, and Supreme Cannabis.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 27, 2023 • 30min
How HR Can Get More From AI-Generated Content with Graham Glass, CYPHER Learning
In this episode of the HRchat Podcast, we consider ways an LMS can improve the employee experience and impact your bottom line plus we talk about where generative AI fits in. Bill Banham's guest is Graham Glass, Founder and CEO at CYPHER Learning, a company leading the disruption of learning platforms to unleash human potential with modern learning experiences.Questions for Graham include:Last year, you published an article on LinkedIn called 'Top 8 learning barriers and how to avoid them as a course creator'. Can you share some of these barriers with us and suggest ways to overcome them? How can HR and leaders get the most from AI-generated content and what are the risks? Does the proliferation of generative AI mean oral exams will replace written exams?What are the benefits of bite-size learning rather than course-based learning? Let's delve into some of CYPHER Learning features specifically designed for employees:Flexible learning - How does CYPHER help to keep employees engaged with flexible learning programs they can access anytime, anywhere?Onboarding programs - Can you offer some metrics around the success of your onboarding features? 50 countries 20 languagesSkills development - Your team provides training programs that help employees upskill and reskill. Why is this essential in an era of generative AI and other tech that's augmenting and replacing traditional duties and roles?Compliance training - With CYPHER, companies that wish to track employee compliance can select the courses required for compliance, then pick the period they are in compliance and establish if employees need to renew their compliance periodically. Tell us more. We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Jun 22, 2023 • 20min
Navigating Waves of Change with Gregg Brown
In this episode of the HRchat Podcast, we ask: How can we lead others to dive into the never-ending waves of change?Bill's returning guest is Gregg Brown, an in-demand global speaker, and advisor. Gregg engages leaders all over the world to build the courage to dive into the never-ending waves of change. These audiences range from Fortune 500 companies such as Johnson & Johnson, and TD Bank through to international humanitarian organizations including the UN, Habitat for Humanity, and the CDC.Questions for Gregg include:You have a new book coming out. It's called SPARK ACTION. Tell us more.What is the Future of Work looking like from your perspective and how does that impact the HR profession?DEI is the top of mind for many HR professionals today. You talk in the book about how to build a bridge with topics that might be perceived as tough. What are your top tips for our listeners who have to have those conversations?What are those processes to create safe conversations around DEI?Many employees are feeling overwhelmed these days with the amount of change caused by tech and other contextual issues. What are your top tips for people to manage the overwhelm of the constantly changing world of work?prioritization - what about getting rid of the clutter e.g. Chris Lovett - minimalism You lay out a roadmap for people to engage others so they can take action. What’s the #1 thing you can suggest to people to improve their ability to get others to take action quickly - given all the competing pressures going?We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events


