HRchat Podcast

How can HR leaders use AI and data-driven insights to make work fairer, more engaging, and more efficient — without adding complexity or risk?In this episode of the HRchat Podcast, host Bill Banham welcomes back Lindsay Clayborne, Chief of Staff at Cardata, the fully managed vehicle reimbursement partner helping companies modernize outdated car allowance programs with smarter, fairer, and IRS-compliant solutions.Last time, Bill and Lindsay explored the basics of why a strong vehicle reimbursement program matters to both employees and employers. This time, they go a step further — looking at how HR and People leaders can use AI and automation to free up time, improve compliance, and empower teams to focus on the work that really matters.Lindsay reflects on her own evolution into a Chief of Staff role, sharing how her lens has widened from people operations to company-wide clarity, planning, and performance. That experience shapes a broader conversation around how HR can leverage AI to streamline processes, make data actionable, and strengthen its voice in strategic business decisions.Together, they explore:How AI reduces HR admin overload, freeing up time for judgment, coaching, and culture-buildingThe evolution of vehicle reimbursement programs — from mileage tracking to integrated, automated systems that reveal valuable patternsWhy data centralization and cross-system integration are key to eliminating friction and improving workforce insightsHow to design AI guardrails to ensure safe, ethical, and compliant adoption across teamsThe growing importance of curiosity, adaptability, and critical thinking in the age of AIThe conversation also tackles a challenge many HR teams face: fear of AI. Lindsay and Bill discuss practical ways to build trust and confidence — defining sensitive data by function, educating teams on safe use, and setting clear policies that encourage experimentation without risk.Tune in for real-world insights on how HR can harness AI to boost fairness, retention, and impact — and become a smarter, more strategic business partner.Learn more about Cardata: cardata.coSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

According to today's guest, most hires don’t fail because they can’t do the work, they fail because their mindset clashes with how the work gets done. In this HRchat episode, Bill Bnaham sits down with New York Times best‑selling author Mark Murphy, founder of Leadership IQ, to unpack why attitude, not technical skill, is the main reason good resumes turn into bad hires, and how to fix the interview process without adding complexity or bloat.Mark breaks down the traps that sink interviews: stock questions that beg for canned responses, interviewers who talk too much, and prompts that accidentally coach candidates toward a “success story.” He offers a simple, repeatable structure: define the few core attitudes your team truly needs, ask targeted behavioral questions tied to those attitudes, then leave the question hanging so candidates reveal how they think under light pressure. We explore what humility looks like in real answers and why growth after mistakes is a universal green flag.Mark also tackles a timely question: where does AI help, and where does it fall short? Automation already shines at scheduling and screening, but trained interviewers still catch evasive language, tense shifts, and non‑answers that slip past machine analysis. We compare in‑person and video formats, explain why asynchronous recordings reward scripts over substance, and show how to separate the assessment from the culture pitch so candidates still get a rich view of your team, values, and expectations.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode, guest hosts Pauline James and David Creelman welcome culture strategist and author Dr. Jessica Kriegel for a conversation on how leaders can use AI thoughtfully to enhance, not replace, the human side of work.In this lively discussion, Jessica unpacks what’s really happening inside organizations as AI, culture, and change management collide. She explains why this is the “moment for change management,” how leaders can create experiences that shift employee perceptions, and why the illusion of control is the biggest barrier to transformation. Jessica also shares fascinating examples, from manufacturing firms using AI for data insight to companies experimenting with “culture-measuring” chatbots.Key ThemesHow leaders can move beyond “the action trap” to shift employee perceptions through meaningful experiences Real-world AI use cases that reveal both opportunity and risk, from sales analytics to culture analyticsThe fine line between empowerment and surveillance in workplace technologyWhy “surrender” is the surprising secret to stronger leadership and sustainable changeWhy HR Professionals Should ListenFor HR leaders navigating the dual revolutions of AI and culture, Jessica Kriegel offers a rare combination of candor, intelligence, and humor. She speaks the language of both strategy and humanity, reminding us that change doesn’t start with systems or data, but with what people believe. Her upcoming book, her co-authored with Joe Terry, Surrender to Lead, which will be released in January 2026, expands on her insights. Jessica invites leaders to let go of the illusion of control and focus on what really drives results: their presence, mindset, and the ability to create meaningful experiences for employees which inspire alignment and action. Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In April–June 2025, 948,000 young people aged 16–24 in the UK were classified as NEET, not in education, employment, or training. That’s 12.5% of the youth population, a worrying rise from the previous quarter and year.In this episode, host Bill Banham sits down with Sam Squire, CEO of Inspire 2 Ignite CIC, to unpack what’s driving this crisis—and how a new generation of community leaders, educators, and employers are turning disconnection into opportunity.Sam shares his journey from aspiring pro footballer to NEET to social impact CEO, and how that lived experience informs a practical blueprint built on psychological safety, real-world exposure, and data-driven youth engagement.Tune in and discover: From disengagement to ignitionHow Inspire 2 Ignite’s programmes transform potential into purpose through experiential learning, short-form work trials, and coaching.Why qualification filters and rigid job criteria shut out emerging talent—and how HR teams can rethink hiring to unlock hidden value.Action for HR leaders and educatorsRemoving barriers to early-career access.Building local ecosystems where education, employers, and youth services collaborate in real time.Measuring impact through lived outcomes, not just qualifications.Bill and Sam also preview the November 6th Disrupt Milton Keynes, produced in partnership with Inspire 2 Ignite CIC and supported by Securitas UK, bringing HR, business, and education leaders together to co-create solutions to the NEET challenge.Agenda highlights:Keynote by Julius Probst, European Labor Economist at AppcastDisrupt talks featuring Richard Page-Brown (NFU Mutual), Isi Ojobo (North Central London ICB), Kesiena Ogefere (Copieux Group), Rebecca Poxon (Pluxee UK), and moreInteractive learning lab led by Sam Squire, exploring data, design, and social innovation in youth employmentConnect with Sam Squire: linkedin.com/in/sam-squire-43308619bLearn more about Inspire 2 Ignite: inspire2ignite.co.ukSign up for Disrupt MK 2.0: eventbrite.ca/e/disrupt-mk-20-tickets-1292640716179Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Change doesn’t fail because people are stubborn; it fails because the rollout forgets how humans actually change. In this HRchat episode, Bill Banham sits down with Georgie Cooke, Learning and Change Strategist co-founder of Lima Delta, to unpack why so many transformations lose steam and how to design plans that stick. From status quo bias and risk aversion to the quiet power of team norms, Georgie explains the psychology that shapes every initiative and shows how to turn insight into action.Tune in to hear a clear breakdown of the Inspire, Train, Sustain framework and why sequence matters. Inspire builds urgency with a story that balances opportunity with the cost of staying the same. Train turns ideas into decisions through scenario-based practice and feedback that builds real capability. Sustain locks in new habits with aligned processes, incentives, communities of practice, and ongoing communication that respects the forgetting curve. We walk through a global engineering case study where leadership behavior shifted from vision on slides to norms in daily work—town halls and toolbox talks, a custom self-assessment, scenario learning, leadership labs, mentoring, and performance systems all pulling in the same direction.Managers are the hinge that determines whether culture moves or snaps back. Georgie, a speaker at the November 12th Disrupt London summit, shares how to equip them as a distinct audience: early access, practical tools for local contexts, and clear expectations for the first 90 days. Bill and Georgie also explore how to align company values with local realities, making the “why” personal to each team. If you’re leading HR, transformation, or people development, you’ll leave with concrete steps to diagnose resistance, tailor messages, and build environments where the right behavior is the easy behavior.If this episode sparks ideas for your own rollout, follow along and share your biggest challenge. Subscribe for more conversations on change, leadership, and the future of work, and leave a quick review to help others find the show.Connect with Georgie: linkedin.com/in/georgina-cooke-ldLearn about Lima Delta: limadelta.comCheck out Lima Delta's Pathfinder workshop: limadelta.com/pathfinderSupport the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Walter Sabrin takes us behind the scenes of one of the most remarkable growth stories in the HR industry. As Chief Talent Officer at Vensure Employer Solutions, he's orchestrated talent strategy through 94 acquisitions in just six years, transforming a company with modest beginnings into the world's largest private HR outsourcing firm.The phrase "violent execution" might sound alarming, but as Walter explains, this term perfectly encapsulates the focused, competitive culture driving Vensure's explosive growth. This cultural alignment remains Walter's north star as he navigates talent acquisition across a global portfolio of brands, balancing aggressive scaling with consistent values.Walter's journey from competitive tennis to talent leadership has profoundly shaped his approach to recruitment. The discipline, compartmentalization, and resilience developed on the court translate directly to talent acquisition challenges. "You're never as good as you are when you win a point and you're never as bad as you are when you lose a point," Walter shares, highlighting how this athletic mindset prevents the emotional rollercoaster many recruiters experience when deals succeed or fail.Perhaps most fascinating is Vensure's near-shore hiring revolution. What began as 11 employees working from a house in Medellin, Colombia has exploded to 40,000 staff across 32 countries. This approach delivers approximately 65% savings on wages while dramatically expanding access to global talent. Walter candidly admits his transformation from American-centric thinking to recognizing the extraordinary capabilities of international talent when properly engaged and respected.While embracing technological advances in recruitment, Walter makes a compelling case for the irreplaceable human element in hiring decisions. Despite the hype around AI and automation, he firmly believes that human intuition – the "gut feeling" that can't be replicated by algorithms – will remain essential to quality hiring.Connect with Walter on LinkedIn or email him at waltersabrin@vensure.com to learn more about Vensure's approach to global talent acquisition and how their strategies might benefit your organization's growth journey.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode, Bill Banham sits down with Q Hamirani, Chief People Officer at HighLevel, one of the fastest-growing remote-first SaaS platforms serving agencies and consultants worldwide.With 1,600+ employees spread across the globe and 1,000 new hires added in a single year, HighLevel’s meteoric rise demands a People strategy that can scale without losing its soul. As the company’s cultural architect, Q is at the helm of building a durable, people-first operating system that keeps teams aligned, inspired, and moving fast—no matter the time zone.A trusted advisor to founders, boards, and accelerator programs like Techstars, Q blends startup grit with global operational experience and deep HR expertise. His leadership journey spans hypergrowth environments at Airbnb, Paper, and now HighLevel—giving him a front-row seat to how People leadership is evolving in the age of AI and distributed teams.Inside this episode:Scaling Culture Like an Operating System: How HighLevel structures communication, decision-making, and goal-setting to keep 1,600+ employees rowing in the same direction.Remote Leadership Rituals: From all-hands forums to the monthly Founder’s Corner, Q shares the leadership touchpoints that anchor strategy across borders.Evolving the CPO Role: Why today’s Chief People Officer must blend innovation, business acumen, and cultural fluency to thrive in distributed, AI-enabled workplaces.Hiring for Mission Alignment: How values-based interviews and compelling onboarding narratives—like HighLevel’s “skateboard-to-Ferrari” story—help transmit founder intent to every new joiner.The Human Side of Hypergrowth: How creativity, music, and transcendental meditation help Q lead with empathy and resilience, and how parenthood shaped his leadership lens.Whether you’re scaling a remote startup or professionalizing a late-stage rocket ship, this conversation is packed with tactical frameworks, cultural insights, and hard-won wisdom to help People leaders build lasting alignment at speed.Connect with Q Hamirani on LinkedIn.If you find this episode valuable, subscribe, share it with a colleague, and leave a quick review.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Change rarely fails because the software didn’t ship. It fails because people didn’t shift. In this episode, Bill Bnaham sits down with Richard Page-Brown, a veteran program and change practitioner, to map a clear path from big intentions to sustained behavior change. Using the ADKAR model as our backbone, we move step by step through awareness, desire, knowledge, ability, and reinforcement, translating each stage into simple tactics HR leaders can use on Monday morning.We start with the hard question: why change, and why now? Richard shows how to use market data, employee feedback, and the risks of no action to build true awareness, then turns to the messy middle—desire—where WIIFM, persona-based impact assessments, and credible advocates turn compliance into commitment. From there, we dig into knowledge design for HR tech rollouts, blending e-learning, workshops, SOPs, and process maps. Along the way, we explore AI-driven skills mapping, faster upskilling cycles, and how leading platforms turn skill gaps into targeted learning, coaching, and mentoring.Ability is where learning becomes doing, and Richard lays out how coaching, sandbox environments, pilots, and phased rollouts build confidence under real pressure. Finally, we tackle reinforcement—the Achilles heel of so many transformations—with concrete steps to update job descriptions, align performance metrics and rewards, celebrate early wins, and keep feedback loops alive so new habits stick. Richard shares lessons learned from global programs, a simple threshold rule for progressing through stages, and a bold reminder: excellent change management makes initiatives seven times more likely to meet and sustain objectives.If you’re leading a Workday, SAP, SuccessFactors, or Oracle rollout, or rethinking your people strategy for an AI-shaped future, this conversation gives you a field guide to make change real. Listen, share with your team, and if it helps, leave a review and subscribe so more HR pros and leaders can find it. What stage of ADKAR do you need to strengthen next?Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this episode of the HRchat Podcast, Bill Banham is joined by Craig Saxby, HR Solutions Director at Morson Talent.Craig is a recruitment leader passionate about building high-performing teams and helping HR leaders navigate complex people and talent challenges. At Morson, he partners with Chief People Officers, HR Directors, and Talent Leaders to design and deliver strategic solutions—spanning RPO, outsourced HR, screening and vetting, and Morson Training.The conversation covers:Craig’s career journey and what drives his passion for developing high-performing HR and talent functionsThe biggest challenges HR Directors and Chief People Officers are facing right nowHow Morson supports organisations through services like RPO, outsourced HR, and workforce trainingThe significance of Morson Group’s appointment to the Procurement Services HR Support Services Framework (Y25006), which makes it easier for public sector organisations to access expert HR solutionsWhy Morson is hosting the next edition of Disrupt Manchester on September 24th and what excites Craig about the event seriesThe future of HR and recruitment, including opportunities for innovation around AI, automation, and addressing skills shortagesYou’ll also hear about Morson’s role in supporting local business community events and Craig’s practical advice for HR leaders tasked with doing more with less in today’s climate.Listen in to get insights on evolving HR and talent solutions—and discover how Morson Talent is helping organisations improve people and performance.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

In this special episode of the HRchat Podcast, we preview the 2025 HR Tech Conference in fabulous Las Vegas!Bill Banham's guest is Katie Achille, Managing Partner at The Devon Group, and an award-winning communications pro. Katie is deeply embedded in the planning and communications behind the HR Tech Conference in Las Vegas, happening September 16–18.HR Tech Conference, one of the world’s biggest HR technology events, will offer a power-packed Tuesday through Thursday format that ends with Josh Bersin's closing keynote. This year introduces the HR Strategy Summit, specifically for leaders of large organizations and the prestigious HR Icons Awards Gala, celebrating excellence across six categories.As always, networking opportunities abound as the conference brings together the HR technology ecosystem – practitioners, vendors, investors, analysts, and media – creating what Katie Achille describes as a "town hall" atmosphere where meaningful business connections happen naturally. The speaker lineup features numerous big names plus the awesome William Tincup will be moderating a panel of TikTok influencers on converting social engagement to job applications.The Women in HR Tech Summit returns for its eighth year, consistently reaching capacity with sessions that deliver actionable insights rather than just high-level trends. Another highlight is Lydia Wu's session on leveraging AI as a career advancement tool, elevating the conversation beyond basic applications to strategic leadership development. Innovation takes center stage at the Startup Pavilion with approximately 50-60 emerging companies and the reimagined Pitch Fest competition. Literary legend James Patterson adds star power, previewing his first-ever business book before its official publication. For an immersive experience, attendees can observe live podcast recordings at the HR Executive/WRKdefined studio on the expo floor through a unique "fishbowl" setup with headphones. Ready to join the HR technology community in Las Vegas? Register at hrtechnologyconference.com with code DEVON25 for $250 off any registration type.Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events