The Start, Scale & Succeed Podcast

Scott Ritzheimer
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Jan 20, 2026 • 19min

The Competence Trap: Why Being Good at Everything Is Killing Your Business with Joanna Zhang (stage 2) - Ep. 364

In this insightful episode, Joanna Zhang, CEO of The Operations Genius, shares how to master delegation and self-discovery to escape overwhelm. If you struggle with doing everything alone and hitting bottlenecks, you won't want to miss it.You will discover:- How to start delegation by listing tasks and building trust- Why respecting emotions unlocks better leadership decisions- What self-reflection turns challenges into growth opportunitiesThis episode is ideal for for Founders, Owners, and CEOs in stage 2 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizJoanna Zhang is an international speaker and the founder of The Operations Genius. She helps entrepreneurs, agency owners, and leaders scale their businesses sustainably through aligned systems, operational clarity, and energy-based productivity. After years of working inside high-growth companies, Joanna saw how often leaders sacrificed well-being and vision for growth. Now, she empowers founders to create freedom-driven businesses that thrive without constant firefighting. Known for her holistic approach that blends strategy, systems, and soul, Joanna guides leaders to build companies that are both profitable and purposeful.Want to learn more about Joanna Zhang's work at The Operations Genius? Check out her website at https://operationsgenius.net/Connect with Joanna at her LinkedIn https://www.linkedin.com/in/zhang-joanna Download her Unstuck Guide at https://operationsgenius.net/solopreneur-guide/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Jan 20, 2026 • 23min

What Is Your Vision for Your Organization? with Scott Ritzheimer (stages 1,2,3,4,5,6,7) - Ep. 363

In this insightful episode, Scott Ritzheimer, Founder of Scale Architects, shares how to discover and evolve your true organizational vision across all seven stages of the Founder's Evolution. If you struggle with unclear purpose, motivation dips, or building a team around something that doesn't truly matter, you won't want to miss it.You will discover:- Why your organization should (or did) still matter 50 years from now- What makes a vision compelling enough to fuel you through decades of sacrifice- How to evolve your vision from short-term survival fuel → team inspiration → future legacyThis episode is ideal for for Founders, Owners, and CEOs in stages 1,2,3,4,5,6,7 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizScott helped start nearly 20,000 new businesses and nonprofits and with his business partner started led their multimillion-dollar business through an exceptional and extended growth phase (over 10 years of double-digit growth) all before he turned 35.He founded Scale Architects to help founders and CEOs identify and implement the one essential strategy they need right now to get them on the fast track to Predictable Success. Want to learn more about Scott Ritzheimer's work at Scale Architects? Check out his website at https://www.scalearchitects.com/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Jan 13, 2026 • 19min

How Big Should Your Business Be? with Scott Ritzheimer (stages 1,2,3,4,5,6,7) - Ep. 361

In this perceptive episode, Scott Ritzheimer, Founder of Scale Architects, shares why chasing arbitrary revenue goals traps founders and how to determine the right size for your organization based on your unique vision. If you feel stuck growing a business that no longer excites you or wonder if bigger is truly better, you won't want to miss it.You will discover:- Why revenue numbers are a poor way to measure business size- How to choose the smallest organization that fully achieves your vision- Why bigger organizations scale problems faster than benefitsThis episode is ideal for for Founders, Owners, and CEOs in stages 1,2,3,4,5,6,7 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizScott helped start nearly 20,000 new businesses and nonprofits and with his business partner started led their multimillion-dollar business through an exceptional and extended growth phase (over 10 years of double-digit growth) all before he turned 35.He founded Scale Architects to help founders and CEOs identify and implement the one essential strategy they need right now to get them on the fast track to Predictable Success.Want to learn more about Scott Ritzheimer's work at Scale Architects? Check out his website at https://www.scalearchitects.com/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Jan 13, 2026 • 29min

The 21% Profit Gap Hiding in Your Leadership Bench with Carrie Fabris (stage 5) - Ep. 362

In this empowering episode, Carrie Fabris, Founder of CareerFrame, shares how to elevate manager engagement for lasting profitability and legacy. If you struggle with a weak leadership bench eroding your gains, you won't want to miss itYou will discover:- How to use Frame It for frequent, accountable leadership growth- Why high engagement boosts profitability by 21% in top quartiles- What ongoing practice turns insights into real behavioral changeThis episode is ideal for for Founders, Owners, and CEOs in stage 5 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizWith over 20 years of corporate experience and 15+ years in leadership roles at Google, Travelocity, Sabre, and Travel Leaders Corporate, Carrie combines real-world business insight with her expertise in CliftonStrengths®, EQ-i 2.0, and Situational Leadership®. Through her signature FRAMEit Method, she delivers high-energy, actionable coaching and workshops that help leaders bridge the gap between achievement and legacy, while maintaining balance, purpose, and impact in their professional and personal lives. Carrie is also the author of ALL IN: The Working Mom’s Unapologetic Quest for a Juicy Life, sharing her personal journey of navigating corporate ambition, entrepreneurship, and motherhood without compromise.Want to learn more about Carrie Fabris's work at CareerFrame? Check out her website at https://www.carriefabris.com/Get a copy of her book All In: A Working Mom's Unapologetic Quest for a Juicy Life at https://www.amazon.com/All-Working-Unapologetic-Quest-Juicy/dp/1945587776Check her The FRAMEit™ Method Flyer at https://www.scalearchitects.com/wp-content/uploads/2026/01/FrameIt_Flyer_Final.pdf Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's QuizTake the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Jan 6, 2026 • 20min

The Most Founder-Friendly Employee Retirement Plan with Matt Ruttenberg (stage 5) - Ep. 360

In this strategic episode, Matt Ruttenberg, Co-Owner of Life, Inc. Retirement Services, shares how to customize retirement plans to slash taxes and favor founders. If you struggle with one-size-fits-all 401ks that hurt your bottom line, you won't want to miss it.You will discover:- How to stack cash balance plans with 401ks for massive deductions- Why founder-centric designs beat employee-focused defaults- What deadlines let you backdate 2025 contributions until 2026This episode is ideal for for Founders, Owners, and CEOs in stage 5 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizMatt is a 401(k) expert who partners with driven entrepreneurs and business leaders to design custom retirement plan stacks that reduce taxes and boost financial freedom. With 20+ years in the industry, he’s on a mission to replace one-size-fits-all plans with strategic tools that actually work for the people building the business.Want to learn more about Matt Ruttenberg's work at Life, Inc. Retirement Services? Check out his website at https://lifeincrs.com/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Jan 6, 2026 • 22min

Why You Can’t “Just Figure it Out” Anymore (And What to Do Instead) with Michael Swenson (stage 5) - Ep. 359

In this essential episode, Michael Swenson, Founder of CrisisTrak, shares how to build crisis plans that safeguard your enterprise from disasters. If you struggle with blind spots that could erase years of value, you won't want to miss it.You will discover:- How to form a crisis team for rapid, organized response- Why early planning protects customers, employees, and investors- What Crisis Track automates to streamline your recoveryThis episode is ideal for for Founders, Owners, and CEOs in stage 5 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizMike began his career in broadcast journalism as an on-air reporter as well as a director and producer. Following that, he spent five years as press secretary to Kansas Gov. John Carlin. Mike founded Barkley Public Relations in 1987. He built the firm into a national leader in crisis management, influencer relations, cause branding, and employee engagement. Mike became a nationally recognized leader in both crisis management and cause branding and served as Chair of IPREX, a global group of independent public relations firms. He believes that the earlier an organization includes crisis planning in their overall business planning, the better off they will be.Want to learn more about Michael Swenson's work at CrisisTrak? Check out his website at https://crisistrak.com/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Dec 30, 2025 • 20min

Where are you spending your most valuable resource? with Scott Ritzheimer (stage 5) - Ep. 358

In this practical episode, Scott Ritzheimer, shares a simple exercise to reclaim control of your CEO schedule. If you struggle with endless pulls on your time and unclear priorities, you won't want to miss it.You will discover:- How to rate current time use across key categories like planning and mentoring.- Why envisioning your ideal schedule six months out reveals big shifts- What setting goals for top movers turns insights into actionable changeThis episode is ideal for for Founders, Owners, and CEOs in stage 5 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizScott helped start nearly 20,000 new businesses and nonprofits and with his business partner started led their multimillion-dollar business through an exceptional and extended growth phase (over 10 years of double-digit growth) all before he turned 35.He founded Scale Architects to help founders and CEOs identify and implement the one essential strategy they need right now to get them on the fast track to Predictable Success.Want to learn more about Scott Ritzheimer's work at Scale Architects? Check out his website at https://www.scalearchitects.com/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Dec 30, 2025 • 21min

Why Your Website Gets No Leads (And the Simple Fix Founders Miss) with Daniel Strohli (stage 3) - Ep. 357

In this actionable episode, Daniel Strohli, Founder of Profitsx.com, shares how to build scalable lead systems for contractors and service businesses. If you struggle with inconsistent pipelines and payroll pressures, you won't want to miss it.You will discover:- How to create client-centric websites that generate high-quality leads- Why consistent, focused work outperforms talent in marketing- What simple automations boost visibility and conversions fastThis episode is ideal for for Founders, Owners, and CEOs in stage 3 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizDaniel Strohli is the founder of ProfitsX, a company dedicated to helping contractors and service-based businesses grow by building trust, credibility, and visibility online. Since 2018, he has guided business owners in creating client-centric websites, lead capture systems, and simple automations that consistently generate high-quality leads. With a background in real estate and business development, Daniel understands firsthand the challenges entrepreneurs face in competitive markets. His systems and strategies have helped clients increase revenue by an average of 38% in just 6 months.Want to learn more about Daniel Strohli's work at Profitsx.com? Check out his website at https://profitsx.com/Check out his free resources at https://profitsx.com/resourcesMentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Dec 23, 2025 • 15min

Why Top Leaders Leave — And It’s Not About the Money with Jody and Morgan Thelander (stage 4) - Ep. 356

In this practical episode episode, Jody K. Thelander, CEO of J. Thelander Consulting and Morgan Thelander, COO of J. Thelander Consulting, shares how how to fix messy compensation structures using market data. If you struggle with inconsistent pay and retention risks, you won't want to miss it.You will discover:- How to use surveys for free, tailored market comp insights- Why balancing cash and equity prevents talent flight- What data-driven plans avoid emotional comp pitfalls
This episode is ideal for for Founders, Owners, and CEOs in stage 4 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quiz
Jody and Morgan Thelander are a powerful mother/daughter duo. The team behind J. Thelander Consulting (recently featured in Forbes) brings unmatched expertise in executive compensation, founder strategy, and leadership alignment at growth-stage companies. They’ve built a reputation for translating complex compensation data into actionable strategies that help founders attract and retain top talent while navigating the scaling journey. Their perspective is especially valuable for your listeners because it bridges the human and financial sides of growth: how leaders get compensated, how to shape culture, and how alignment at the top sets the tone for long-term success.Want to learn more about Jody K. Thelander and Morgan Thelander's work at J. Thelander Consulting? Check out his website at https://jthelander.com/Check out this survey at https://survey.jthelander.com/Connect with Jody K. Thelander at https://www.linkedin.com/in/jody-thelander/Connect with Morgan at https://www.linkedin.com/in/morgan-thelander/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz
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Dec 23, 2025 • 21min

How to Handle Co-Founder Conflict with Andrew Poles (stage 4) - Ep. 355

In this insightful episode, Andrew Poles, Founder and CEO of Andrew Poles Founder Growth Coaching, shares how to resolve co-founder tensions and evolve into a high-impact CEO without burnout. If you struggle with misaligned decisions and strained leadership partnerships, you won't want to miss it.You will discover:- How to prioritize alignment over agreement to move forward faster- Why fostering deep connections boosts team performance exponentially- What neuroscience reveals about avoiding burnout in scalingThis episode is ideal for for Founders, Owners, and CEOs in stage 4 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizAndrew Poles is a sought-after executive coach and thought leader who helps visionary founders grow high-impact businesses—without burning out. With over 20 years of experience, he’s coached 10,000+ leaders from companies like NASA, Dell, Schwab, Netflix, and Epic Games. A former senior leader who turned around multi-million-dollar businesses, Andrew launched his coaching practice in 2020—hitting six figures in six weeks and doubling year over year. He blends neuroscience, leadership psychology, and storytelling to help first-time founders evolve from individual contributors to high-impact CEOs.Want to learn more about Andrew Poles' work at Andrew Poles Founder Growth Coaching? Check out his website at https://andrewpoles.com/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you’re a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you’re doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz

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