eBay for Business

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week we dive into the new Social Sharing page in Seller Hub with Jessica Vayo. Griff and Brian talk about Seller Meet Ups and take questions on topics like how to toggle on optional features like Multi Variations, what it takes to get stuck inventory moving, and how eBay messages a buyer about to leave negative feedback.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  09:09 - Seller Hub’s New Social Sharing Page 22:24 - Q&A and Outro     New links for Ep 252 Seller Hub’s New Social Page - https://www.ebay.com/sh/str/social Multi Variations - https://shorturl.at/kuDHN Responding to Feedback - https://shorturl.at/ciuL2 Seller meetings - https://sellerevents.ebay.com/sellermeetings/ Stephanie Inge’s Linktree w/ link to her book - https://linktr.ee/stephinge     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week we reconnect with our dear friend and co-host of the pre-podcast eBay Radio Show, Lee Mirabal to find out what she’s been up to since her retirement in 2018. Griff and Brian answer questions on how to implement a local pickup option, refunding a buyer for a late delivery, and how eBay manages possible abusive buying activity.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  08:55 - A Visit with Lee Mirabal 29:06 - Q&A and Outro     New links for Ep 251 How Local Pickup Works - https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/local-pickup?id=4181&st=3&pos=1&query=Offering%20local%20pickup&intent=local%20pick&lucenceai=lucenceai&docId=HELP1136 Report a Buyer - https://spd.ebay.com/RBASellerHub eBay Abusive Buyer Policy - https://www.ebay.com/help/policies/rules-policies-buyers/abusive-buyer-policy?id=4374 Seller Events Page in Community - https://sellerevents.ebay.com/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! Is your eBay Store in need of a refresh? This week, eBay Advocate Lead for Seller Experience, Chuck Van Pelt brings us five tips for revitalizing your eBay Store’s appeal to buyers.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  08:58 - Five Tips for Refreshing Your eBay Store 31:49 - Q&A and Outro     New links for Ep 250 USPS Ground Advantage Site - https://www.usps.com/ship/ground-advantage.htm Business Policies Help Page - https://www.ebay.com/help/policies/business-policy/business-policies?id=4212     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! Summer selling can be a challenge. This week, eBay Sr Product Manager Evan Swanson joins us this week to talk about building effective promotion strategies to help boost your summer sales. Griff and Brian discuss the new USPS Ground Advantage service and answer questions about how to create detailed promoted listing campaign reports at the listing level, and default search result settings as well as easing one seller’s concerns about using eBay International Shipping for certain formerly-problematic shipment situations.    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  12:07 - Summer Promotion Strategies 26:55 - Q&A and Outro     New links for Ep 249 2023 Summer Seller Update - https://www.ebay.com/sellercenter/resources/seller-updates/2023-summer Extended Producer Responsibility for business sellers listing on eBay.fr (France) - https://www.ebay.com/help/selling/all-about-selling/selling-internationally/extended-producer-responsibility-for-business-sellers?id=5314 USPS introduces the new ground shipping service: USPS Ground Advantage™ - https://community.ebay.com/t5/Announcements/USPS-introduces-the-new-ground-shipping-service-USPS-Ground/ba-p/33836509 Promotions Strategies - https://www.ebay.com/sellercenter/growth/promotion-strategies Download a Detailed Promoted Listing Report - https://www.ebay.com/sh/reports/downloads     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay seller Sean Mohebbi of Texas Shoe Shop joins us to share his take on the importance of customer feedback. Griff and Brian answer your email about thermal printers, and charges for return labels.      To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  06:13 - The Importance of Customer Feedback 27:57 - Q&A and Outro   New links for Ep 248 USPS Price List for July 2023 - https://pe.usps.com/resources/PriceChange/July%202023%20Price%20Change%2020230609%20-%20Notice123%20-%20PDF.pdf eBay Shipping Calculator - https://www.ebay.com/shp/Calculator USPS Ground Advantage - https://faq.usps.com/s/article/USPS-Ground-Advantage Sean Mohebbi’s eBay Store - https://www.ebay.com/str/texasshoeshop     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, Kevin Reeth, creator of the old Outright online bookkeeping application joins us to talk about his latest creation, Seller Ledger which continues where Outright left off. Brian and Griff answer your questions about Promoted Listing Fees for Multi Quantity listings, the image / barcode search feature in the eBay mobile app, and the 5% minimum for seller initiate offers.     To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  08:54 - Introducing Seller Ledger 26:43 - Q&A and Outro   New links for Ep 247 New International Shipping Regulations - https://community.ebay.com/t5/Announcements/New-international-shipping-regulations-for-sellers-to-know/ba-p/33776452 eBay Open 2023 Registration - https://hopin.com/events/ebay-open/registration Authenticity Guarantee for Sneakers Expanding to eBay Canada - https://community.ebay.ca/t5/Announcements/eBay-s-Authenticity-Guarantee-is-expanding-for-Canadian-sellers/ba-p/469631 Authenticity Guarantee now available for Trading Cards for eBay Canada - https://community.ebay.ca/t5/Announcements/eBay-s-Authenticity-Guarantee-is-now-available-for-trading-cards/ba-p/494422 Canada Post introduces a New Collectibles Shipping Service - https://community.ebay.ca/t5/Announcements/Introducing-Canada-Post-Expedited-Lite-for-Collectibles/ba-p/494115 Seller Ledger - https://sellerledger.com/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Seller Lorri Rathz joins Griff to talk about the when, why, and how for hiring an extra hand to help you boost your business. Brian and Griff answer your questions about potential downsides to shipping small items in a USPS stamped envelope; plans for adding Canadian versions of eBay International Shipping; and the recent appearance of duplicate shipping policies showing up in some seller’s Business Policies page.   To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  10:16 - When Should You Hire Your First Assistant? 30:19 - Q&A and Outro   New links for Ep 246 Lorri Rathz’ eBay Store - https://www.ebay.com/str/jansjewelryjunction eBay Open 2023 Registration Page - https://hopin.com/events/ebay-open/registration       Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay seller coach Kathy Terrill returns to the podcast with tips and suggestions for keeping your sales rate up during the summer retail season. Griff and Brian answer your questions on topics like:  the most cost effective way to ship small items to Canada; sorting active listings by oldest / newest; passing discounted shipping rates to buyers; using AI to build titles and descriptions; and the importance of disconnecting from your business every now and then.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  06:28 - Light Up Your Summer Sales with Kathy Terrill 25:07 - Q&A and Outro   New links for Ep 245 I Love To Be Selling - https://ilovetobeselling.com/ eBay Seller Events Calendar - https://sellerevents.ebay.com/     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, It’s an all-questions episode! Brian and Griff answer your eBay questions on a myriad of topics like Local Pickup Mix Up, Store URLs, Time Away and Best Offers and many more.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  04:32 - Q&A and Outro   New links for Ep 244 Upcoming Seller Events - https://sellerevents.ebay.com/events/#/list     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast    Welcome to eBay for Business! This week, eBay Director, P&A Buyer Journey Selina Lam; eBay P&A Account Manager Erdem Uen; and P&A seller Orguz Demirkaynak join Griff to explore the eBay Motors new Guaranteed Fit Program. Brian and Griff answer questions about styrofoam peanuts, adopting a free shipping strategy, and using Multi User Account Access.  To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com.  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)   00:01 - Intro  05:15 - Guaranteed Fit Program for  Parts and Accessories 23:07 - Q&A and Outro   New links for Ep 243 eBay Guaranteed Fit Program - https://pages.ebay.com/motors/ebay-guaranteed-fit/ Orguz’s eBay Store -https://www.ebay.com/str/boldautopartsaccessories     Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line  eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast