

eBay for Business
eBay
The eBay for Business podcast is the number one eBay related podcast and a top e-commerce resource featuring eBay sellers, eBay employees and industry experts. This is the definitive weekly source for the information and inspiration needed to start, run and grow a business on eBay, the world’s most powerful marketplace. Find out more at ebay.com/podcast, reach us at 1-888-723-4630, or podcast@ebay.com.
Episodes
Mentioned books

Aug 4, 2020 • 54min
eBay for Business - Ep 102 - Holiday Kickoff
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, eBay VP of Seller Experience and Operations Marni Levine is our guest host for a segment with Customer Marketing Strategist, Jen Deal to kick off August’s theme, Holidays! Griff speaks with Program Manager Lester Dorman about the eBay Multi User Account Access (aka MUAA) feature and eBay seller Adrien Lavoie is this week’s seller story guest. Griff and Brian answer a pressing seller question around mitigating buyer concerns regarding carrier late deliveries. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:07 - Lester Dorman - MUAA 13:18 - Adrien Lavoie - 25 Seller Story Mini Series 35:37 - Jen Marni - Holiday Kickoff 43:45 - Q&A and Outro New Links for Ep 102: MUAA - https://pages.ebay.com/seller-center/run-your-store/multi-user-account-access.html eBay Seller Seasonal Playbook - https://pages.ebay.com/seller-center/seasonal-playbook/ Seller FAQs Page - https://contact.ebay.com/ws/eBayISAPI.dll?ManageSellerFAQ eBay Seller - Adrien Lavoie - https://www.ebay.com/usr/boardshopw Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jul 28, 2020 • 58min
eBay for Business - Ep 101 - Summer Success and Seller Stories
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Griff and Rebecca welcome Melissa Ojeda, Senior Manager of Communications to talk about the importance of taking time off from your business and using Vacation Settings to do so. Griff talks with this week’s 25 Stories selectee, Betsie Bolger, aka eBetsy, on her eBay life starting back in 2004. Griff and Rebecca announce the ten winners of the Episode 100 contest. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:59 - Melissa Ojeda - Vacation Settings 15:36 - eBetsy - Betsie Bolger - 25 Seller Story Mini Series 47:44 - Contest Winners and Outro New Links for Ep 101: Store Vacation Settings (sign in first) - https://mesg.ebay.com/mesgweb/ChangeSettings/Initial#strVacHdr eBetsy’s eBay Store - https://www.ebay.com/str/TexAnnas-ALL-STORE eBetsy’s Instagram - https://www.instagram.com/texannasallstore Sarah’s daughter’s youtube video - https://youtu.be/5H1Cv1O0d6I Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jul 21, 2020 • 53min
eBay for Business - Ep 100 - Episode 100 - Summer Success
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Griff welcomes Brian Burke back from vacation. Product Manager for Managed Payments, Scott Hankal provides an update for Managed Payments. Senior Manager, NA and UK Customer Support Hazel Mitchell talks about the updates to how sellers and buyers can now contact eBay Customer Support. Griff talks with the next seller from the 25 Seller Stories mini series, Mike Dixon of hugglepets about his business and his passion for animals. Plus your questions and an update about extending the 100th Episode contest! To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 07:03 - Scott Hankal - Managed Payments Update 10:56 - Hazel Mitchell - Contact eBay CS Update 17:53 - Mike Dixon - 25 Seller Story Mini Series 37:56 - Q&A and Outro New Links for Ep 100: Managed Payments - https://pages.ebay.com/seller-center/service-and-payments/managed-payments-on-ebay.html Managed Payments Fee Page - https://pages.ebay.com/seller-center/service-and-payments/simpler-fees.html Contact eBay Customer Support - https://www.ebay.com/help/home Seller Help Page - https://www.ebay.com/sellerhelp?from=HELP_HUB Mike Dixon’s eBay Store - http://www.ebaystores.co.uk/HugglePets MultiVariations on eBay - https://ebay.to/3fGA9J8 Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jul 14, 2020 • 40min
eBay for Business - Ep 99 - Summer Success with Terapeak
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Griff welcomes new co-host Rebecca Michals, filling in for Brian Burke who returns from vacation next week. Senior Product Manager, B2C, Seller Experience, Lucan McRandall gives an overview of Terapeak. Griff talks with the next seller from the 25 Seller Stories project, Julie Yoo of imissyouvintage about how she started out as an art history major and ended up a successful entrepreneur on eBay. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 03:21 - Terapeak with Lucan McRandall 11:16 - Seller Story with Julie Yoo 27:05 - Q&A and Outro New Links for Ep 99: Terapeak on Seller Center - https://pages.ebay.com/seller-center/listing-and-marketing/terapeak.html I Miss You Vintage story on eBay Inc blog - https://www.ebayinc.com/stories/news/discovering-a-flair-for-entrepreneurship-through-ebay/ Julie Yoo’s eBay Store - http://www.ebaystores.com/imissyouvintage eBay For Business Podcast Facebook Group - https://www.facebook.com/groups/eBayForBusinessPodcast/ eBay File Exchange - https://bulksell.ebay.com/ws/eBayISAPI.dll?FileExchangeCenter eBay Merchant Integration Platform (MIP) - https://developer.ebay.com/products/mip Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jul 7, 2020 • 49min
eBay for Business - Ep 98 - Summer Success: Traffic Report Page & Seller Story No.2
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Griff talks with eBay Senior Project Manager of Seller Experience Prerana Joshi about the Traffic Report page in Seller Hub, how to read the data there to help boost sales. Seller Victoria Eagle from the UK, the second seller whose story was selected for the 25 Seller Stories project, joins Griff in a conversation about her business on eBay, why she started that business and the challenges running it during the pandemic. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 02:20 - Traffic Report with Prerana Joshi 13:23 - Seller Story with Victoria Eagle 47:37 - Outro New Links for Ep 98: Managed Payments Fee Page - https://www.ebay.com/simplerfees Traffic Report Page in Seller Hub- https://www.ebay.com/sh/prf/traffic Victoria Eagle’s eBay Store - https://www.ebay.com/str/pegsandpearls Victoria’s Instagram Account - https://www.instagram.com/pegsandpearls/ Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jun 30, 2020 • 49min
eBay for Business - Ep 97 - Traffic Month - Week 5: Your Top Questions Answered
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Griff talks with Michael Lil, Senior Director for the eBay Partner Network, eBay’s affiliate program, about a new feature added to ePN that will be of interest to sellers. Liz Austin stops by to talk about new digital backgrounds designed by illustrator, Amy Martin that sellers can download and use. And eBay SVP Jordan Sweetnam pays a visit with Brian and Griff to share his thoughts on the recent news regarding ex eBay employees. Plus your questions. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:06 - Top Story - 25 seller Stories - Cami Nyquist 21:39 - 2nd Story - Traffic Month Top Questions Answered 39:10 - Q&A and Outro New Links for Ep 97: Cami Nyquist’s eBay Store (swedemom) - https://www.ebay.com/str/The-Swedemom-Store Read about Cami Nyquist on the eBay Inc Blog! - https://www.ebayinc.com/stories/news/bringing-it-full-circle-20-years-of-connections-through-selling-on-ebay/ Traffic Month Question Forum on eBay Community - https://community.ebay.com/t5/Traffic-Month-Questions/idb-p/trafficmonthquestions My eBay Communication Preferences Page - https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=MyeBayNextNotificationPreferences eBay Partner Network - https://partnernetwork.ebay.com/ eBay International Standard Delivery - https://pages.ebay.com/seller-center/shipping/ebay-international-standard-delivery.html GTIN Page - https://www.gs1.org/standards/id-keys/gtin Google Merchant Center Help; About Marketplaces (Google Shopping) - https://support.google.com/merchants/answer/6363319?hl=en eBay’s Verified Rights Owner Program (VeRO) - https://ebay.to/3i8h3gI eBay Picture Policy - https://ebay.to/2NB37xH eBay Managed Payments - https://pages.ebay.com/seller-center/service-and-payments/managed-payments-on-ebay.html Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jun 23, 2020 • 35min
eBay for Business - Ep 96 - Traffic Month - Week 4: eBay Partner Network
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, Griff talks with Michael Lil, Senior Director for the eBay Partner Network, eBay’s affiliate program, about a new feature added to ePN that will be of interest to sellers. Liz Austin stops by to talk about new digital backgrounds designed by illustrator, Amy Martin that sellers can download and use. And eBay SVP Jordan Sweetnam pays a visit with Brian and Griff to share his thoughts on the recent news regarding ex eBay employees. Plus your questions. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:24 - eBay Partner Network with Michael Lil 18:55 - Liz Austin - eBay Digital Backgrounds 23:20 - Outro New Links for Ep 96: eBay Partner Network - https://partnernetwork.ebay.com/ Download Amy Martin Digital Backgrounds - https://pages.ebay.com/seller-center/listing-and-marketing/social-media.html Business Policies - https://www.ebay.com/help/selling/business-policies/business-policies?id=4212&st=12&pos=1&query=Business%20policies&intent=business%20pol Quickbooks Online / Managed Payments integration platform - https://www.onesaas.com/integrate/ecommerce/ebay-seller/ Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jun 16, 2020 • 47min
eBay for Business - Ep 95 - Traffic Month - Week 3: Social Media
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week, week 3 of Traffic Month, we explore how Social Media plays a big part in driving buyers to eBay, both from the eBay end and from seller’s social media. We’ll hear first from Audrey Tracy who will outline how eBay uses Social Media and then we’ll talk to eBay seller Kathy Terrill who shares her professional advice for sellers who want to use Social Media to drive buyers to their specific listings. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 02:53 - Traffic Month: Social Media with Audrey Tracy 28:41 - Traffic Month: Social Media with Kathy Terrill 43:44 - Outro New Links for Ep 95: Main seller social media page - https://pages.ebay.com/seller-center/listing-and-marketing/social-media.html eBay Giphys - https://giphy.com/ebay Social Bakers blog - https://www.socialbakers.com/blog eBay Seller - Kathy Terrill’s Web Site - https://ilovetobeselling.com/ Kathy’s Social Media Cheat Sheet - https://ilovetobeselling.com/webinars-and-workshops/essential-social-media-cheat-sheet/ Store Shipping Supply Bonus Codes Basic: THANKSTOYOU Premium: THANKSALOT Anchor: THANKSATON Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jun 9, 2020 • 48min
eBay for Business - Ep 94 - Traffic Month - Week 2: Driving Traffic from Google Shopping
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week we launch a month-long series about Traffic, buyer traffic specifically. On week 1, we talk with eBay Head of Marketing, Andrea Stairs. Andrea lays out the advertising and marketing strategies and tactics her team is leading to help drive even more buyer traffic to the site. Following up from last week’s segment on Managed Payments, Griff talks with eBay Seller Shari Smith who shares her experience as an early adopter of Managed Payments. And finally, eBay seller Lynn Dralle checks in with an update on how her businesses - her consignment shop in Ventura CA and her long time business on eBay - are doing. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 08:21 - Harry Temkin - Traffic Month: Google Shopping 21:21 - Don Vigeant - Checking in With Sellers: Using the new QR Code 32:09 - Q&A and Outro New Links for Ep 94: Google Shopping Merchant Center: About Marketplaces - https://support.google.com/merchants/answer/6363319?hl=en Google Shopping Ad Policies - https://support.google.com/merchants/answer/6149970 USPS Service Alerts - International Service Disruptions - https://about.usps.com/newsroom/service-alerts/international/welcome.htm Visit the episode page on Community to find the screen shots for Custom Label - https://www.ebay.com/podcast eBay Seller - Trad’r Don on eBay - https://www.ebay.com/str/Garb-Safari GarbSafari on Instagram - https://www.instagram.com/garbsafari/ Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast

Jun 3, 2020 • 51min
eBay for Business - Ep 93 - Traffic Month - Week 1: How eBay Drives Traffic to Your Listings
Give us a call - 888-723-4630 Send us an email - podcast@ebay.com visit us at ebay.com/podcast Welcome to eBay for Business! This week we launch a month-long series about Traffic, buyer traffic specifically. On week 1, we talk with eBay Head of Marketing, Andrea Stairs. Andrea lays out the advertising and marketing strategies and tactics her team is leading to help drive even more buyer traffic to the site. Following up from last week’s segment on Managed Payments, Griff talks with eBay Seller Shari Smith who shares her experience as an early adopter of Managed Payments. And finally, eBay seller Lynn Dralle checks in with an update on how her businesses - her consignment shop in Ventura CA and her long time business on eBay - are doing. To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast) 00:01 - Intro 04:08 - Liz Austin - What is Traffic Month? 09:11 - Andrea Stairs - Traffic Month: How eBay Drives Traffic 22:01 - Shari Smith - Talking to a Managed Payment Seller 32:22 - Lynn Dralle - Checking in With Sellers 46:57 - Outro New Links for Ep 93: Managed Payments: https://pages.ebay.com/seller-center/service-and-payments/managed-payments-on-ebay.html eBay Seller - Shari_Sells on eBay (Store Name “7daysale4u”) - http://www.ebaystores.com/7daysale4u eBay Seller - The Queen Of Auctions on eBay - https://www.ebay.com/str/The-Queen-of-Auctions-All-Aboardinc Lynn Dralle’s “Lynn’s Consignments” - http://venturaconsignments.com/ Lynn Dralle’s Newsletter: http://www.thequeenofauctions.com/ Recurring Links / Phone Numbers / Hashtags Mentioned: 888-723-4630 - Call in Line eBay Seller News Announcements - ebay.com/announcements eBay Community - ebay.com/community eBay Weekly Community Chat - ebay.com/communitychat eBay Help - ebay.com/help/home eBay Meetups - ebay.com/meetups Managed Payments on eBay - ebay.com/payments eBay for Business Podcast - ebay.com/podcast eBay Seller Center - ebay.com/sellercenter eBay Seller Hub - ebay.com/sh eBay System Status - ebay.com/sts explore.ebay.com facebook.com/eBayForBusiness eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast #ebaypodcast