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The Safety of Work

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Nov 10, 2024 • 60min

Ep. 125: Does ChatGPT provide good safety advice?

The discussion dives into the challenges of using ChatGPT for safety advice, revealing its biases and limitations. Topics like mobile phone use while driving and fall prevention for older adults highlight critical gaps in AI-generated guidance. The hosts emphasize the necessity of expert insights, especially in emergencies. They also explore data privacy concerns related to fitness apps and the complexities of burnout and workplace pressures. Ultimately, the episode serves as a cautionary tale about over-reliance on generative AI in safety matters.
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12 snips
Sep 1, 2024 • 45min

Ep. 124 Is safety a key value driver for business?

Dive into a debate on whether safety is truly a key driver for business value. Unpack the complexities of safety performance and its relationship with organizational success. Analyze the differences between viewing safety as compliance versus a strategic priority. Discover the surprising effects of compliance training on safety culture. Critique the methodologies behind safety research and call for more rigorous evidence. Explore the intricate links between safety management and overall business performance, urging a deeper understanding.
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Aug 3, 2024 • 59min

Ep. 123: Is risk a science or a feeling?

From the perceived control in everyday activities like driving, to the dread associated with nuclear accidents, we discuss how emotional responses can sometimes skew our rational assessments of risk. Finally, we explore the ethical and practical challenges of balancing emotional and analytical approaches in risk communication, especially in high-stakes scenarios like terrorism and public safety. The conversation touches on real-world examples, such as the aftermath of the September 11 attacks and the controversial discussions around gun ownership. We emphasize the importance of framing and narrative in conveying risk information effectively, ensuring that it resonates with and is clearly understood by diverse audiences.  Discussion Points:Understanding risk perception, Paul Slovic's work and how it has shaped safety practices and decisions in everyday life“Affect heuristic” in decision making, influenced by emotions and past experiences, leading to inconsistencies in risk perception.Feeling in-control vs. “scary concepts”, risks are perceived differently due to emotions, control, and misunderstandings of probabilities, as seen in driving Risks are assessed differently based on probabilities, outcomes, framing, and context, influencing decision-makingOther studies, looking at how people see risk, assessing your personal fear or risk from causes of death from cancer to stroke to car accidents to shark attacks vs. your own bathroomBalance between emotional and analytical risk evaluationMath and statistical examples of how risk is presented and perceivedPost 9/11 terrorist fears vs. statistics Ethical considerations in communication, and challenges in conveying risk informationTakeaways The answer to our episode’s question: “the short answer is both” Like and follow, send us your comments and suggestions! Quotes:“Risk is analysis where we bring logic, reason, and science or data or facts, and bring it to bear on hazard management.” - David“There may not be a perfect representation of any risk.” - Drew“If that's the important bit, then blow it up to the entire slide and get rid of the diagram and just show us the important bit.”- Drew“It's probably a bit unfair on humans to say that using feeling and emotion isn't a rational thing to do.” - David“The authors are almost saying here that for some types of risks and situations, risk as a feeling is great.” - David Resources:The Paper: Risk as Analysis and Risk as Feelings: Some thoughts about Affect, Reason, Risk and RationalityThe Safety of Work PodcastThe Safety of Work on LinkedInFeedback@safetyofwork
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Jul 21, 2024 • 43min

Ep. 122: What makes a good presentation?

The discussion provides an in-depth examination of the principles of multimedia, modality, and redundancy, all of which are crucial for optimizing learning and information retention. The episode also offers a wealth of practical strategies for interactive design and meticulous preparation, aimed at enhancing audience engagement and comprehension. These strategies include the use of visual aids, storytelling techniques, and audience participation elements to create a more dynamic and immersive experience. By adopting these methods, presenters can not only convey their message more effectively but also make the learning process more enjoyable and impactful for their audience. The Paper’s AbstractActive training techniques are effective because they engage learners in tasks that promote deep thought, discussion, problem-solving, social interaction, and hands-on learning. Passive training is less effective because learners are relegated to merely listening and watching as an instructor does all of the mental, social, and physical work. Bullet-point lectures may be poorly suited for meaningful training because they usually adopt a model of passive learning and they tend to combine spoken words and displayed text in ways that may actually decrease comprehension. PowerPoint can serve as a tool to promote active learning if we eliminate lengthy bullet lists and use instructional images to guide group discussions, problem-solving activities, and hands-on experiences. Discussion Points:Background on the author Mitch Ricketts and the paperActive vs. passive learningConstructive and interactive learningBalancing text and images using multimedia, modality, and redundancy principlesUse of questions on slides to prompt discussion and interactionImportance of managing cognitive load for audience engagementClear, concise content and the value of signaling in presentationsThe significance of preparation and creating separate presentations for different needsStrategies for creating effective slides focused on visuals over textMoving away from bullet points to use impactful images and labelsTakeaways - What you SHOULD do on your slidesThe answer to our episode’s question is, the short answer here is the title of the paper- "No more bullet points." Quotes:“This is what you might call an applied literature review. It's someone taking the literature and interpreting that literature for a particular purpose.” - Drew“There's a lot of research that says that a lot of high school and university teachers rely on fairly outdated and disproven theories about these different modes of learning.” - Drew“If that's the important bit, then blow it up to the entire slide and get rid of the diagram and just show us the important bit.”- Drew“if you're a learner and you see a giant pair of goggles on a PowerPoint slide with just the word “goggles”, then all you're going to be doing now is just listening to what the presenter is saying. And hopefully they're saying something about goggles.” - David“Slides aren't there to look interesting and slides aren't there to carry the weight of the content. Think of them as visual support.” - Drew Resources:The Paper: No More Bullet PointsThe Safety of Work PodcastThe Safety of Work on LinkedInFeedback@safetyofwork
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Jul 7, 2024 • 46min

Ep. 121 Is safety good for business?

We examine whether a safe work environment truly enhances productivity and engagement or if it stifles business efficiency. Historical incidents like the Union Carbide disaster and BP's Deepwater Horizon blowout are analyzed to question if neglecting safety can still lead to profitability. Finally, we break down the misconception that good safety practices automatically translate to business profitability. We highlight the tangible benefits such as enhanced publicity, stronger client relationships, and improved employee satisfaction, and stress the importance of complex discussions about the actual costs vs. benefits of safety practices.The Paper’s AbstractThis research addresses the fundamental question of whether providing a 15 safe workplace improves or hinders organizational survival, because there are conflicting predictions on the relationship between worker safety and organizational performance. The results, based on a unique longitudinal database covering over 100,000 organizations across 25 years in the U.S. state of Oregon, indicate that in general organizations that provide a safe workplace have significantly lower odds and 20 length of survival. Additionally, the organizations that would in general have better survival odds, benefit most from not providing a safe workplace. This suggests that relying on the market does not engender workplace safety.Discussion Points:Is safety “good for business”? Examining the relationship between safety and business viabilityBhopal and the costs, Occidental - you can still make money without safetyThe backgrounds and qualifications of the paper’s authorsWorkplace safety can both benefit and hinder organizational survival due to productivity prioritization and potential risksWorkplace safety and business performance are complexly related, with a study showing a decrease in survival odds and length due to safety prioritizationSafety compliance at the lowest minimal cost may hinder productivity and divert attention from safety, leading to increased risksSafety is not inherently good for business; instead, it can bring tangible benefits like publicity, client relationships, and employee satisfactionStrict regulations and upfront investments in safety are necessary for fostering a safer work environment and ensuring business successTakeaways - Stop claiming safety is “good for business”The answer to our episode’s question is, “So the short answer is on average, no. At least according to this study, businesses are more likely to survive in the short term and long term if they're hurting more people more seriously.”Quotes:“The sorts of things that you do to improve safety are the sorts of things that I thought should also improve productivity and reliability in the long run.” - David“Which is science, right? That's what it's about. We think we're right until we get a new piece of information and realize that maybe we weren't as right as we thought we were.” - David“Even though there is a reasonably high volume of research out there, it's really hard to look very directly at the question.”- Drew“So we know from this data that it's not true that providing a safe workplace makes you more competitive.” - DrewResources:The Paper: The Tension Between Worker Safety and Organization SurvivalThe Safety of Work PodcastThe Safety of Work on LinkedInFeedback@safetyofwork
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May 26, 2024 • 1h 1min

Ep. 120: What does the literature say about safety professionals?

David and Drew share insights into Dr. Provan’s PhD research journey, exploring the scarce guidance and fragmented views within academic research on safety practices. They discuss the challenges of painting a clear picture of the day-to-day responsibilities of safety professionals and how this prompted an in-depth investigation into the profession. As we peel back the layers of existing literature, we touch on the difficulty and complexity of condensing a vast array of theories and studies into a cohesive academic narrative.The varied titles and the global patchwork of research that span numerous fields are explored, and although David’s search through databases and beyond revealed a trove of about 100 relevant articles, more insights may remain hidden. The discussion culminates with a look at the strategies employed by safety professionals to wield influence, foster trust, and align safety objectives with organizational goals. David's firsthand experiences and academic findings paint a vivid picture of the complex identity and influence that safety professionals must navigate in their pivotal roles.The Paper’s AbstractSafety professionals have been working within organizations since the early 1900s. During the past 25 years, societal pressure and political intervention concerning the management of safety risks in organizations has driven dramatic change in safety professional practice. What are the factors that influence the role of safety professionals? This paper reviews more than 100 publications. Thematic analysis identified 25 factors in three categories: institutional, relational, and individual. The review highlights a dearth of empirical research into the practice and role of safety professionals, which may result in some ineffectiveness. Practical implications and an empirical research agenda regarding safety professional practice are proposed.Discussion Points:Safety professionals - are they a “necessary evil”?The role and perception of safety professionals, scarcity and fragmentation of literature, and challenges in condensing research. Safety positions have many varying titles globally.Institutional, organizational, and individual factors, regulatory environments, and professional associationsSafety professionals face challenges when reporting to line managers, limiting their ability to challenge leadership and prioritize protection over workers.Balancing safety independence and bureaucracyA construction industry study - testing bureaucracyAlliance vs. Influence - Safety professionals act as the conscience of the organization, using constructive challenge and alliances to advocate for safety and align goals with broader objectives.Influence and trust in safety management - relational legitimacy, influence tactics, and symbolic enablers to promote best practices and trust within organizations.Practical takeaways from the paperThe answer to our episode’s question is, “This is still an area of safety science that is a prime candidate for more PhD and postdoc research.” Quotes:“I went into this going, what has been published on the safety profession? And to do that, went to a couple of the key databases and used very deliberate keyword searches…” - David“That was probably one of the first challenges- is that this role gets called so many different things in one country, let alone globally.” - David“The included pieces were all in peer-reviewed publications, but there's a range of quality to those publications.”- David“This connection between the bureaucratic activities of safety professionals and the value that the people who are exposed to the risk see in having a safety team was one of the most stark research findings in the literature.” - David“Don't learn how to do your job from a TED Talk regardless of how inspirational a new view that talk is.” - DrewResources:The Paper: Bureaucracy, Influence, and BeliefsThe Safety of Work PodcastThe Safety of Work on LinkedInFeedback@safetyofwork
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Apr 28, 2024 • 45min

Ep. 119: Should we ask about contributors rather than causes?

Exploring accident investigation techniques with a focus on systemic contributors over root causes. Critiquing traditional root cause analysis and emphasizing the importance of organizational pressures on safety incidents. Analyzing factors contributing to accidents through categorization and diagramming. Discussing organizational pressures and work adaptations in incident analysis. Reevaluating incident interpretations and investigative approaches in light of missed failure modes and learning from past events.
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Apr 14, 2024 • 50min

Ep. 118 How should we account for technological accidents?

Using the Waterfall incident as a striking focal point, we dissect the investigation and its aftermath, we share personal reflections on the implementation of safety recommendations and the nuances of assessing systems designed to protect us. From the mechanics of dead man's systems to the critical evaluation of managerial decisions, our dialogue exposes the delicate balance of enforcing safety while maintaining the practicality of operations. Our aim is to contribute to the ongoing conversation about creating safer work environments across industries, recognizing the need for both technological advancements and refined human judgment.  Discussion Points:Drew loves a paper with a great nameThe circumstances surrounding the Waterfall rail accidentHow the “dead man system” works on certain trainsRecommended changes from investigation committeesIn the field of safety, we seem more certain about our theoriesExploration of narratives and facts in accident investigationsDead man's system and Waterfall derailment's investigationPost-accident list of operator failuresSafety theories and organizational fault correlation critiquedEvolution of railway safetyDiscussion on managerial decisions amidst imperfect knowledgeThe importance of context in incident investigationsSafety management systems and human judgmentInsights on enhancing organizational safetyTheoretical conclusionsPractical takeawaysThe answer to our episode’s question is, “yes, keep it in mind as a digital tool” Quotes:“I find that some of the most interesting things in safety don't actually come from people with traditional safety or even traditional safety backgrounds.”- Drew“Because this is a possible risk scenario, on these trains, we have what's called a ‘dead man system.” - David“Every time you have an accident, it must have objective physical causes, and those physical causes have to come from objective organisational failures, and I think that's a fairly fair representation of how we think about accidents in safety.” - Drew“They focused on the dead man pedal because they couldn't find anything wrong with the design of the switch, so they assumed that it must have been the pedal that was the problem” - DrewResources:The Paper: Blaming Dead MenThe Safety of Work PodcastThe Safety of Work on LinkedInFeedback@safetyofwork
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Mar 31, 2024 • 39min

Ep. 117: Can digital twins help improve the safety of work?

Using the paper, “Digital Twins in Safety Analysis, Risk Assessment and Emergency Management.” by Zio and Miqueles, published in the technical safety journal, Reliability Engineering and System Safety, we examine intricate simulations that predict traffic flows to emergency management tools that plan safe evacuation routes, and we delve into how these virtual counterparts of physical systems are redefining risk assessments and scenario planning.As we navigate the world of operational safety, we discuss the diverse array of models—from geometric to sophisticated hybrid simulations—and their groundbreaking applications in forecasting fire spread and optimizing evacuation procedures. These digital twins aren't just theoretical concepts; they're powerful, real-time lifesavers in emergency situations, emblematic of the future of safety science.  Discussion Points:What are digital twins and how are they used?Use of digital twins is de rigueur in traffic flow, fire engineering, water flow structureIdentifying all recent papers written on digital twinsVirtual simulations offer advanced risk assessment capabilitiesOverview of tasks and functions identified, industries - construction, naval engineering, manufacturingTechnical discussion on digital twin creation and maintenanceSix key challenges of digital twinningSmart paint innovation improves virtual model accuracyCybersecurity risksReal-time operational safety monitoringDigital twins promise improved safety and operational efficiencyEmergency management potentially bolstered by real-time simulationsPractical takeawaysIndustry practice may surpass academic digital twin findingsThe answer to our episode’s question is, “yes, keep it in mind as a digital tool” Quotes:"Ideally, a digital twin is a complete virtual copy of a product or service that is an electronic simulation that is completely accurate compared to that real product or service.”- Drew“One of the first documented digital twins was in the aerospace industry -  NASA [used it] during the Apollo 13 program.” - David“this idea of having a complete digital picture of the thing that you're building is becoming fairly common, so that  lends itself very much towards using it for things like digital twins.” - Drew“we may never quite know exactly how different the digital twin is from the physical object itself. That’s the challenge.” - David Resources:The PaperThe Safety of Work PodcastThe Safety of Work on LinkedInFeedback@safetyofwork
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8 snips
Mar 17, 2024 • 37min

Ep 116. Do audits improve the safety of work?

Expert Ben discusses the shortcomings of safety audits, focusing on paperwork over tangible work practices. He highlights the disconnect between safety goals and actual results, emphasizing the need for substantive changes. They explore how audit reports may not effectively evaluate work safety, leading to potential catastrophic outcomes. The discussion calls for a reimagined approach to audits to truly protect workers.

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