RESTAURANT STRATEGY

#256 - Understanding Your Mission, Vision, and Values *****  This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game.  VISIT: https://www.spoton.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** On this week's episode I want to show you why your mission, vision, and values require specific attention. And why I think they can transform your business. Don't believe me? Listen in!    ***** Same results, but a brand new name: The Restaurant Strategy P3 Mastermind Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#255 - Crafting Cocktails with Understory GM, Chance Curtis ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** I've spent the last 23 years working in hospitality; 8 of those as a consultant and coach. Most people know what a consultant does (we see them on TV)... but coaching is somewhat harder to describe. Over the past several months I've decided to use this podcast as a way of letting you all in on the process. Every so often I record a live coaching call, published (un-edited) so you can see how this coaching thing works.  As you'll see on this episode, sometimes "perspective" can be a powerful thing. Chance Curtis is the General Manager of Understory Bar, out in San Diego, CA. He's an accomplished operator with years of experience, but over the course of an hour we dig down deeper to better understand the issues he's facing. And we lay out actionable steps he can take to make a difference in his bottom line.    IMPORTANT LINKS: Understory Website: https://understorybar.com/ Facebook: https://www.facebook.com/profile.php?id=100069816933268 Instagram: https://www.instagram.com/understorybar/   ***** Introducing... the P3 Mastermind ProgramLearn how to generate consistent, predicatable 20% profit every single month by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

#254 - Back to Basics   ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy ***** Many of you have been along on this journey with me for the last four and a half years, tuning in religiously every single week to try to improve your business. Others have only recently found the podcast, and so you're still early in your journey. And I think both of those are great. No matter where you are with your business, I know this episode will help.  Today, we're going back to basics. There are a few fundamental beliefs I have -- both on the marketing and operations side of things -- that will help you shift the way your go about your day-to-day. Wrap your head around those and your business will change virtually overnight.  I hope you get a ton of value out of this episode!    ***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like.  Ready to learn more about my P3 Mastermind Program?  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#253 - Make the Most of Your Profits with Mark Myers *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** I've been saying this for a while, but PROFIT is literally the only thing that matters in your business. Everything else must be in service of that bottom line number. So okay then... but what about when you're generating a bunch of healthy profits. What then? Mark Myers is sitting down with me to talk about how entrepreneurs and small business owners can make a few simple moves to maximize your take. It's a great conversation that will get you to think differently about your finances.    IMPORTANT LINKS: Peak Profit Solutions - https://peakprofitsolutions.com/   ***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress)  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#252 - What If We Could Make 50% Profit Margins?   ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy ***** We live with razor thin profit margins... but what if we could do it differently?   ***** Everything changes when your restaurant starts generating consistent, predictable, 20% profits every single month. Are you ready to level up? To bring your restaurant to where you know it should be? Just imagine how consistent profit would change your like.  Ready to learn more about my P3 Mastermind Program?  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#251 - Developing Managers with Il Buco General Manager, Steven Bloom *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy ***** Steven Bloom is an accomplished operator with more than twenty years of experience in the industry. His resume includes restaurants like Gotham Bar & Grill, Dovetail, Jockey Hollow, and Craft Restaurant. Currently he is the General Manager of Il Buco, a Manhattan stalwart in the heart of Manhattan's NoHo neighborhood.  On this episode we talk all about how managers can successfully make the transition from hourly to salary staff. And more importantly, how leadership can help support their growth. Tons to cover on today's episode of Restaurant Strategy.  IMPORTANT LINKS: Il Buco - https://ilbuco.com/   ***** What would your life look like if your restaurant could generate consistent, predictable 20% profits? My guess is it would change everything for you. If you've been open for at least a year, are generating at least a million dollars in revenue, but struggle with profitability... Then set up a free 30-minute strategy session to learn more about my P3 Mastermind: (The 3 Ps stand for Profit, Process, Progress)  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#250 - How Your Servers Can Make Themselves (And YOU) More Money *****  This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game.  VISIT: https://www.spoton.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** Your servers are your front line workers. An infantry. The ambassadors you need to sell your product and take care of the guest. So give them the tools they need to be great at their jobs. Show them how making more money for the restaurant also means more money for themselves. Ultimately it is a win/win situation... maybe even win/win/win situation, because the guest wins as well.  On today's episode I'm sharing the best 5 ways to help increase revenue and tips.    ***** Same results, but a brand new name: The Restaurant Strategy P3 Mastermind The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.)  Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#249 - A Unique Approach to Differentiation with Grant Fry ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Bean-to-Bar Chocolate is all the rage these days. Who needs a $2 Hershey bar when you can find a $12 bar just in the next aisle? Taste Chocolate entered this very saturated market a few years back and has found a very interesting way to differentiate themselves from the hundreds of competitors. On today's episode we talk to the head chocolatier, Grant Fry, to understand exactly how they're creating separation in the market.  Oh yeah, and they're also gearing up to expand the cafe concept that's attached to their factory and tasting room. A whole lot to learn from today's conversation!    IMPORTANT LINKS: Taste Chocolate: https://taste-chocolate.com/ Taste Cafe & Store: https://havetaste.com/?_ga=2.122934414.441969879.1686263075-1076813163.1680543068   ***** Introducing... the P3 Mastermind ProgramThe 3 Ps stand for PROFIT, PROCESS, and PROGRESS! Let me show you how to generate consistent, predicatable 20% profit every single month.  Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

#248 - 8 Things You Need to Do to Turn Your Restaurant Around *****  This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game.  VISIT: https://www.spoton.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** Sure, it's one thing to work with a coach for a year... but what can you do quickly? Is it possible to turn a struggling restaurant around in, let's say, two months?  It ain't easy, but sure!  On today's episode I'm covering 8 different areas you need to address to turn your restaurant around. If you work through these systematically and implement upgrades, you'll see a profound change in your operation.  Plus, listeners can now get exclusive access to my online course, Restaurant Recharge, at a new rate of just $297. There are 44 videos spread over 8 modules. A great way to bring some intention to how you go about turning things around.  PURCHASE NOW: https://www.restaurantstrategypodcast.com/recharge2023   ***** Same results, but a brand new name: The Restaurant Strategy P3 Mastermind The three Ps stand for PROFIT, PROCESS, and PROGRESS. (Our three pillars.)  Curious to learn more? Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#247 - Hyper Growth with Condado Tacos Founder and CEO ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Joe Kahn is the Founder of Condado Tacos and Chris Artinian is the CEO. Together they're taking a small Mexican concept and blowing it up. Their insights about growth and the future of hospitality and tech is exciting, and I can't wait for you to hear this conversation.     IMPORTANT LINKS: Condado Tacos: https://condadotacos.com Instagram: https://www.instagram.com/condadotacos/ Facebook: https://www.facebook.com/condadotacos TikTok: https://www.tiktok.com/@condadotacos LinkedIn: https://www.linkedin.com/company/condadotacos/   ***** Introducing... the P3 Mastermind ProgramThe 3 Ps stand for PROFIT, PROCESS, and PROGRESS! Let me show you how to generate consistent, predicatable 20% profit every single month.  Learn more by setting up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule