

FULL COMP: The Voice of the Restaurant Industry Revolution
Josh Kopel
What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?
I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.
Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.
No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.
So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.
I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.
Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.
No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.
So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.
Episodes
Mentioned books

Jul 8, 2022 • 36min
Make No Small Plans: Elliott Bisnow of Summit
Do you run your restaurant or does your restaurant run your life. As entrepreneurs, we build these businesses with a singular goal in mind: freedom. But how many of us are really free?
Today we chat with Elliott Bisnow, co-founder of Summit and author of Make No Small Plans, a book about building a great business and a great life. In our conversation, Elliott breaks down the key decisions that led to his success so that we too can enjoy the freedom that we deserve.
Pick up your copy of Make No Small Plans wherever books are sold.
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Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot more content coming your way! Be sure to check out our other shows:
Restaurant Marketing School
Industry Town Halls

Jul 5, 2022 • 36min
How to Survive 100 Years: Mark Echeverria of Musso & Frank Grill
How does a restaurant stay relevant for a decade? If that feels impossible, imagine if that restaurant survived a century. Today we chat with Mark Echeverria, a 4th generation restaurateur of the famous Musso and Frank Grill on Hollywood Blvd.
We'll talk about what it took to survive the last 100 years and how they intend to thrive for the next 100.
For more on Musso & Frank Grill visit https://mussoandfrank.com
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Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot more content coming your way! Be sure to check out our other shows:
Restaurant Marketing School
Industry Town Halls

Jul 1, 2022 • 36min
The Hub & Spoke Restaurant Model: Criag Blum of Johnny Doughnuts
What does growth look like for restaurants moving forward? From my vantage point, things are looking a lot different. Restaurateurs are getting savvy and dynamic mixing a variety of business models and few exemplify this more that Criag Blum. Johnny Doughnuts is brick and mortar and mobile. Retail and catering. And there's much more on the horizon.
Today we chat with Craig about this dynamic restaurant model and how it evolves from here.
For more on Johnny Doughnuts visit https://www.johnnydoughnuts.com
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Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot more content coming your way! Be sure to check out our other shows:
Restaurant Marketing School
Industry Town Halls

Jun 28, 2022 • 34min
Free Money Exists: Catherine Tindall of Dominion Enterprise Services
Catherine Tindall and her company Dominion Enterprise Solutions specialize in helping restaurant get the most money from the Employee Retention Credit with the least amount of effort.
To find out how much you stand to earn from the tax credit, visit https://dominiones.com
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Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot more content coming your way! Be sure to check out our other shows:
Restaurant Marketing School
Industry Town Halls

Jun 24, 2022 • 33min
Building the Future: Aman Narang of Toast
today we sit down with co-founder Aman Narang to discuss the ups and downs of servicing the service industry. If they were able to predict the future before, are they able to do it again?
For more on Toast visit https://pos.toasttab.com
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Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot more content coming your way! Be sure to check out our other shows:
Restaurant Marketing School
Industry Town Halls

Jun 21, 2022 • 36min
Building a Family of Brands: Ryan Wilson of Lawry's Restaurants
In this episode Josh Kopel is sitting down with Ryan Wilson, the great grandson of the founder and current CEO of Lawry's Restaurants to talk about how a dynamic business model created a generational company.
For more on Lawry's visit https://www.lawrysonline.com
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Full Comp brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
We have a lot more content coming your way! Be sure to check out our other shows:
Restaurant Marketing School
Industry Town Halls

Jun 17, 2022 • 34min
Designing a Restaurant That Works: Greg Bleier & Terri Robison of Studio UNLTD
Do you ever walk into a restaurant and it just makes sense? The lighting, the design, the floor plan, the sound, the food and the service. It tells a complete story. I'd argue it's easier said than done to achieve that level of harmony. It's takes an expert eye and operational experience to pull it off and the team over at Studio UNLTD as built a reputation for being best in the world in achieving that harmonious outcome.
Today we sit down with its founders Greg and Terri to discuss the do's and don'ts of restaurant design.
For more on Greg and Terri visit https://www.studiounltd.com
FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
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CLICK HERE to Chat with Josh
Free Download: 5 Steps to Achieve a 15% Net Profit
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
Restaurant Marketing School
The Playbook
Industry Town Halls

Jun 14, 2022 • 36min
Changing with the Times: Katie Poppe of Blue Star Donuts
Katie Poppe is one of those success stories you read about and are wrought with envy. In 2019, seven years after opening of Blue Star Donuts, the business had 11 retail shops, 100 employees and total annual sales approaching $7 million.
She was riding high going into the pandemic but then the music stopped. Today Katie shares her path to success...what it took to get there initially and the extraordinary effort required to crawl her way back from the brink.
That's Katie Poppe. For more on Blue Star Donuts visit https://bluestardonuts.com
FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
________________________________
CLICK HERE to Chat with Josh
Free Download: 5 Steps to Achieve a 15% Net Profit
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
Restaurant Marketing School
The Playbook
Industry Town Halls

Jun 10, 2022 • 36min
Mastering Soft Skills: Carrie Luxem of Restaurant HR Group
You don't know what you don't know. What kept me up at night, no matter how many hours I put in at the restaurant, were people problems. How am I going to keep the good ones? What's a painless way to get rid of the bad eggs? And how do I make sure everyone is rowing in the right direction?
I feel like I always lacked the resources when it came to human resources.
That's why I was so excited to chat with Carrie Luxem. She specialized on creating leaders and building teams. Today she runs of through the fundamentals of what a successful people program looks like and how we can implement it in a cost effective way.
For more on Carrie go to https://carrieluxem.com
FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
________________________________
CLICK HERE to Chat with Josh
Free Download: 5 Steps to Achieve a 15% Net Profit
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
Restaurant Marketing School
The Playbook
Industry Town Halls

Jun 7, 2022 • 36min
Creating a Perfect Partnership: Chef Amber Caudle, Cindy Van Pelt & Beth Hannemann of Source Collab
First who, then what. Who is going to help this restaurant succeed followed by what do we need to do to make this restaurant succeed. Few decisions in life matter more than who we decide to partner with professionally.
Today we chat with the team from Source Collab. A restaurant group helmed by Chef Amber, Cindy and Beth, three women from different backgrounds that have come together to create something incredibly special.
For more on Source Collab visit https://sourcecollab.com
FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.
________________________________
CLICK HERE to Chat with Josh
Free Download: 5 Steps to Achieve a 15% Net Profit
We have a lot more content coming your way! Be sure to check out the FULL COMP media universe by visiting:
FULL COMP
Restaurant Marketing School
The Playbook
Industry Town Halls


